I was talking to the sweet barista about the Unicorn Frappuccino. I used to order one for myself and a pup cup for my dog, but unfortunately, she crossed the rainbow bridge. She told me the drink originally came out about 10 years ago. Wow, 10 years. I still remember sniffing my dog like it was yesterday. read more

Very inconsistent experiences here. But the majority of them are not good. The hospitality needs work as well as drink quality. "Anything else?" Is not a friendly response, it feels like im being rushed. Maybe try "what else can I get you today?" And "does everything look accurate on your order?" There's no following up/checking with the customers. As a service manager this Starbucks pisses me off especially compared to the one on anderson mill/620. Take a lesson from them. read more

This is one of my favorite Starbucks locations. My mobile orders are always completed quickly even when this location is busy. Staff is kind to me whenever I visit. Highly recommended. read more

Ordered an iced venti matcha latte with extra matcha and vanilla cold foam. My drink came but they forgot to put the classic syrup so it tasted like matcha and milk. I told the lady at the drive through and she told me to add sugar packets? How is the sugar supposed to dissolve in liquid with ice??? So I said no thank you and left. Never coming back to this location! read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

Got a coffee from ordering online and it looked lol it was half drank out of. ordered 2 cortados and one was full with foam and the other was basically half empty. read more

Starbucks - Brown Sugar Oatmilk Cortado - Coffee & Tea Near Me - Austin, Texas

Ordered online and went inside to pick up. The staff was so friendly and greeted me every morning with a smile

Refused to scan my app to give me credit for my purchase because I was supposed to have told her I was going to ask her to do that before she had me pay. Makes no sense! Train your people, Starbucks. read more

Was in the area for an appointment stop by the Starbucks and had Brooke as our cashier... She was absolutely wonderful. She talked about a shirt we had on and recommended a book gave us samples of energy drinks and completely made our whole morning... Make that our whole day. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

I am very appalled by the "service " here. The "manager " Paige is extremely rude and not helpful at all. I'm surprised she has a job that involves talking to people considering she seems like she hates any sort of interaction with them. Maybe finding a job that isn't in the service industry would better suit her needs. Will not be returning to this location the one on Parmer has much nicer staff. read more

I've been a regular at this Starbucks for two years, but it's really gone downhill lately. For the last eight visits in a row, there's been something wrong with my order. I've had oatmeal mistakes, watered-down drinks, and even drinks that were incredibly chalky and not properly mixed--like the matcha, which had clumps. After several issues, they gave me a $3.80 gift card, which is nice, but honestly, I'd rather have my order correct than deal with consistently bad and poorly made drinks. I initially came here because it's convenient, but it's been more of a hassle than anything. Today, when I went in, a very kind woman at the window explained that their system had changed, and everything is now premeasured or their ingredients are different, so the drinks might not taste the same. I get it, but I've had these same drinks at various Starbucks locations--Las Vegas, Dallas, and even random stops on the road--and they've never been this bad. She mentioned it was due to their new system. They had to remake my drink twice. The first time, it tasted nothing like a mocha cookie crumble and left a terrible aftertaste. The second time, my frappuccino was just watered down--gross. After that, I asked for a refund and left. On top of the bad drinks, they've repeatedly forgotten napkins or utensils. More than once, I've had to go back inside with a crying toddler because they forgot to give me a spoon for my daughter's oatmeal. It's frustrating. The lady at the window is always yapping, and there have been multiple times (including today) that I had to wait while she just held my drink without handing it to me. I even had to ask for my oatmeal after it was just sitting there, and once again, no spoon was included. It's honestly getting ridiculous. They gave me another gift card today (which, I guess, is cool), but I waited forever with a line of angry people behind me and still didn't get my drink. At this point, I feel like I have to leave a review because this situation is just nonsense. I ended up going to another Starbucks location and mentioned this one, and the lady actually laughed and said, "Yeah, a lot of people complain about that place. They don't know what they're doing." I'd also like to add that my mocha cookie crumble frappuccino here and at other locations is always perfect, with no complaints. So, get it together, guys--it's not the machines, it's not your brands, it's YOU. I'd also like to add I spend TONS honestly way too much on Starbucks but this will save me money because today was the last time I ever go here. I won't be back. read more

The drinks took forever. There was a blonde haired girl named Paige working, she was so rude to an old man. Walked away and I saw her roll her eyes. He was just trying to talk to her, and she kept giving every worker and customer a stank eye. Terrible attitude, she should not be in service industry. read more

Actually insane to have a 20 minute wait for a line of 4 people! With the barrier on the side of the drive-thru it really felt like caged cattle at a farm, claustrophobic in the worst way possible. read more

This Starbucks is horrible sat in line for 15 minutes like a whataburger. When at window lady stares at me for then hides another 2 minutes just to say there out of but I can wait another 5 minutes. A guy named Will always gave me my order right and used common sense. They also charge extra for almond milk and give wrong size cups. read more

Lately this place used to be good , but has been horrible lately. I get mochas and sometimes cream cold brew coffees and cappucinos. I've gotten what tasted like burned coffee beans the last three times. I've gotten "pumpkin" or "chocolate" cream cold brews with no flavors hardly the last three times. now Now this, a cup that was almost only ice and took like three swallows to drink all the coffee. Virtually no coffee here. what the heck? i may not be returning. read more

Starbucks - All ice. I know its a cold brew but there was no coffee. - Coffee & Tea Near Me - Austin, Texas

This location is hit or miss on the coffee and there drive-thru line is usually long. Long lines are annoying, but the terrible configuration of the parking lot at this location makes a long line super frustrating. The line obstructs the parking spaces and entrance and exit both ways! The location in the middle of a shopping center and gas station parking lot is just so unfortunate! It is also very difficult to get out of the parking lot to go north on 183. I would say, head down the road to the Lakeline location. read more

Starbucks - Patio for nice day's like today. - Coffee & Tea Near Me - Austin, Texas

I placed an order and whip cream was optional. My drink came back with whip cream. I asked for my whip cream to be removed with a new drink being remade. The barista just removed the whipped cream and handed it back to me. This was very disappointing to me. I told him dairy was an issue for me. He did not change his stance. I am not sure where the problem was, but I ordered without whipped cream. read more

Thank you to the baristas who put hearts on the bottom of the cups for Valentine's Day. I was drinking my coffee and saw it! It made me so happy! What a wonderful touch. Always a great location! read more

Starbucks - a person holding a cup with a heart drawn on it - Coffee & Tea Near Me - Austin, Texas

Thank you to the barista that made my pumpkin cream cold brew this am it was amazing so I had to come show some love. I always get extra cream & vanilla and ask for it upside down and it's just always perfect! Also The staff is super friendly here which I appreciate because I'm at this location often. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

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I work in this area. So it's convenient for me to come to this Starbucks. The bathroom is DISGUSTINGLY dirty EVERY SINGLE day that I come in here. You would think coming into a multi billion dollar company/store that the restrooms would at least be clean or usable. I have to go to my car all the time and get my Clorox wipes to clean the toilet seat just to use it. They continue to let homeless people come into their restroom and bathe in their sink and poop and urinate all over the toilet. The coffee and customer service is great, but the sanitary of the restroom is disgusting. read more

The Starbucks is OK. The line moves extremely slow and the drink was only mediocre. The staff is pretty nice of this location though and they are rarely ever out of things read more

I've been here many times (drive thru) each time I come the workers are super nice!! Always complimenting me and being sweet! Great service. My iced coffee is always great too! read more

This Starbucks is my favorite among the three or four I frequent. The baristas know my name, order, and that I always want a receipt. With the largest seating area I've seen at a Starbucks, it's perfect for meetings, hanging out, or getting work done! read more

I work near by and every so often I "treat" myself to a Starbucks coffee. Today I came because my coffee maker at home has been on the blink. I feel like it's mocking me. Will I give you coffee today or not? Muahaha! I don't know what you put in my coffee, but THANK YOU. I have a spring in my step. I'm super happy. Giving great vibes today. Which, if you work in retail at Christmas time, it can be challenging sometimes to remain up beat. Long live Starbucks. Oh and let's mention some important points too. Staff has always been friendly. The place is always clean. Napkin holders are always filled. plenty of tables and chairs. Merchandise is stocked and their pastries are so dang tempting and delicious. Love you guys! Thank you again for the good vibes. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

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I really really really like this location, I've never had a bad experience when getting my coffee here, but just don't stay until they close at 9. They will kick you tf out at 8:59 and stare at you until you walk out the door. I was training someone for work and our shift ended at 9 as well, I just wanted to stay for 2 minutes just to finish what we were doing but the employees did their job and made me feel super uncomfortable by staring at us until we left. Two employees stared us down and one of them says "you can go outside to finish, there are tables out there". they put a bad taste in my mouth and I don't really wanna come back to this location. read more

DO NOT bother going to this location; I didn't order anything unusual with a crazy amount of add ons. Just a venti espresso frappe with cinnamon and whipped cream, and we pay extra for these add on so it's really upsetting when they didn't make my drink correctly specially they left out the add ons. read more

i finished my drink in 2 minutes. i'm not one to complain but this is unacceptable for drinks that are $7 each. i expect me to get what i pay for, not 2 ounces of milk and the rest ALL ice read more

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2weeks ago yesterday bought this cup- never put it in the dishwasher or left it in the car. It is peeling and making a mess. Went in to exchange it, because I didn't have a paper receipt they wouldn't do anything about it. I have the on my phone where I paid they the app. Not willing to help at all- so $20 down the drain. Always have had excellent srr er vice until today. Very disappointed read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

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Well, I was going out to breakfast on Sunday morning and thought I'd be good and do something a little healthier than an IHOP omelette, so I looked up bagel places near my house - aha! A Jeff's Bagelry was just a few miles away at 183 and Anderson Mill... at least according to Google. Alas, it was too good to be true. Jeff's was apparently defunct (good luck wherever you are Jeff). However, right nearby, I stumbled across this cute little coffee shop. It was called Starbuck's Coffee, and looked pretty nice. Not only did it have coffee, they had tea as well! Not to mention, pastries. I had the reduced-fat blueberry coffee cake, which was pretty good. They didn't have any nutrition info posted though, and I bet it still wasn't as healthy as a bagel would have been. This Starbuck's place was pretty well done - clean, well lit, a selection of different seating arrangements including little restaurant tables and work tables, even sofas. They also had a wide selection of drinks... it seemed a little complicated to order though. Even their sizes were odd - instead of small, medium, and large, they had tall, grande, and venti. Other than that though, it seemed a pretty cool place - they even had a wireless hotspot. They should build one of these on every street corner. read more

I have yet to check out the inside of this Starbucks but have been able to do the drive through lines are always pretty long. But they seem to be getting people in and out of the line pretty fast . Drinks have been made perfect even suggesting new drinks to me the staff have been very friendly every time ! Which is a big plus read more

I want to give a shout out to Greg the window barista, He is so attentive and even recognizes my name when I place my order at the drive thru. His customer service is way more than 5 stars! Give that man a raise! BRAVO Greg!! read more

My most recent interactions with the staff were all positive. I usually drop by in the afternoon and get a decaf pour-over (which I have to wait for a few minutes). However, the barista in the last two days hand delivered the coffee to the table when it was done. I am impressed. The place is often busy and too noisy for my taste, so it is not as easy to focus if you want to get work done. I was also a little taken back today by seeing a fly inside the food display window (even though those items were for display only). The barista said that they could not fish it out. Oh, well. read more

We came here on our way out of town for a quick road trip frappucino. We got the salted caramel mocha and they ran out of the salt to go on top of the whipped cream. The flavor, though, was still good without it. They had a ton of people behind the counter who weren't doing much and seemed to be getting in each others way which made the wait a bit longer than we had wanted. Overall it was a good place to stop and they made a good drink, though! read more

It's Starbucks, they're EVERYWHERE. On every corner, more than gas stations. That being said, I have nothing more to add about this particular location! read more

Person at the window kept touching their face and picking a bloody scab on the lower back of their head before handing me my coffee. Is that really appropriate? Start making your employees wear gloves if this is the kind of shenanigans they pull when they're not wearing any...don't think I'll ever go back to this location. read more

This Starbucks is always crazy busy and they do such an amazing job!! This is definitely a compliment and also a feedback review as well. I went today and the guy seemed like he wasn't present and I had to repeat my order 4 times. I don't know his name because his name was rubbed off the tag‍ The lady called my name and when I looked my drink was hot not cold. No big deal so she made me the right one. I got the right drink, but after leaving realized it wasn't made a triple shot as requested and paid for. It almost taste like there isn't even caffeine at all and kind of watered down tasting. I got the iced caramel cloud macchiato. It happens sometimes, just expect details to be important when spending the money on a signature drink. Other than that, this Starbucks is super friendly and always keeps the place pretty clean! read more

Fly sits on the cookies and hops to cheese danish. Workers seem ok with that when I tell them about it. But coffee and seats is still good

The line was about 7 cars long and I think the wait was 7-10 mins. This location has amazing staff members! read more

Starbucks - Green tea frappachino! - Coffee & Tea Near Me - Austin, Texas

Love this Starbucks. This is my Starbucks mainly just because it's a drive through but it's also luckily in my hood. Luckily, I usually get well made frapps. They make really good ones here with the exception of a couple of bad melty ones during the summer. I think that person either left or got better. Man can they make a good mocha cookie frap. Everyone is nice. read more

I came here after school on a Friday to order my kids a special treat (a danish) from the pastry case. I'm giving the pastry a three, but it probably should be a one or two. It was dry, and shriveled. I don't even think it should have been permitted to be on sale. This is not the kind of place to take your kids to for a special treat. I told my kids that sometimes I do reviews on yelp, and what did they think about this new location of this shiny new Starbucks. So here is my children's opinion. Mom, the parking was pretty good, but the ground walking up to the entry is completely covered with spent pieces of chewing gum, maybe they just don't know how to clean that. Mom, the inside was absolutely filthy. There were crumbs on the empty tables, and the floor was not swept. The area where you fix your coffee, filled with debris. I have to say, we did not come at and especially busy time. Half of the Starbucks was empty, with a few people scattered here and there on their computers. There was a few cars at the drive-through. Maybe one other customer in line. I know about some other Starbucks that are also nearby, these are the ones that I will probably take my kids to for a genuine treat. I like the Starbucks brand. I think it has a lot of high expectations attached to it however. One thing thing I always like is the gender neutral bathrooms. This type of safe space, is very important, and I do applaud Starbucks for that. read more

Deeply disappointed in this location. The workers always have a bad attitude, they are out of everything, and they take forever. I really don't like writing bad reviews but sometimes they are necessary. If you are in a rush don't come here. If you have your heart set on an item DONT come here. read more