They take so long to make your order pickup or placing. I don't recommend this starbucks at all. I ordered 15 mins ago and still have yet to get my order. read more

Waited at the speaker in the drive thru for 20 minutes then waited at the window for 15 more minutes. We were the second car in line. I've never been to a Starbucks where the wait was this long for two coffees. read more

Went through the drive thru so I can not speak to the inside. Friendly service, quick moving line. But I did come at 3p on a Monday afternoon, which is probably not representative of an experience that is normal. My order was correct, and the price was as expected. No complaints. read more

Starbucks - a parking lot with cars parked in it - Coffee & Tea Near Me - Baton Rouge, Louisiana

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45 mins for a coffee in drive thru the drive way is to skinny to just pull off so you're forced to sit and endure Insanity for a over priced coffee read more

This is a busy and understaffed Starbucks. Be ready to wait. My advice is to mobile order always. Be kind and be patient with the crew that did show up. They work hard and have to deal with impatient a$$holes all day. read more

I normally get an Americana, which is pretty basic. Today I branched out and got the New Ultra Caramel Frappuccino! So yummy! Taste more like an ice cream sundae instead of a coffee drink. I personally love Starbucks service. I know the drinks are pricey but sometimes I don't mind paying a little extra for excellent service. read more

Starbucks - Coffee & Tea Near Me - Baton Rouge, Louisiana

I've been waiting in drive thru for the past 20 mins now. Can't get out. The slowest and busiest location. If you have at least a half hr to kill get your coffee here. read more

DO NOT, I REPEAT, DO NOT GO INSODE.. took me 30 min to get a latte.. Horrible service

I recently started working closer to this location and have stopped in 4 times this past week. The first 3 visits were great. The drive through line was really long but moved very quickly. My order was correct and tasty. The 4th day I think they were training a new employee and the line took me over 25 mins to get through. I was late for work. But my order was right at least. I'll definitely be back as this location is super convenient for me now. The employees at the window are also excellent and very kind every morning. read more

Good and fast service, always well stocked with coffee and food ! I come in usually when I'm getting my nails done across the shopping center at Iris nails. I rarely get cold drinks but today I got the vanilla cold brew because I need a pick me up. They say the cold drinks have more caffeine (not sure if that's true). It was a little too sweet for my liking but I just added some half and half. I also ordered the peanut butter cup cookie, OH YUM ...so good ! All in all this Starbucks is pretty consistent on flavors and freshness of goodies. I recommend them and will return as I spend a lot of time on this side of town for nails, hair and church. read more

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Not all Starbucks are the same. I've tried a few- some are dirty, some have staff that aren't customer focused and some don't follow the recipes. I like this particular Starbucks because it's clean, the staff are friendly and well trained and aim to please the customer. read more

Starbucks - What's left of my morning bun but still sipping on coffee. - Coffee & Tea Near Me - Baton Rouge, Louisiana

This Starbucks is in a great location. Most of the time when I walk into a Starbucks, it's cozy & I feel like I can study. When I walk into this specific Starbucks, I feel like it's kind of bare. So normally I go through the drive threw. This drive through is nice and they have never messed up my order. The people that work here are also super nice read more

I have been coming here for about a week now, and the service is really wonderful. I usually come in the morning around 7. I get classwork done and relax. Highly recommended. read more

Vanessa took my order in drive-thru and gave my order to me at the window today. She is an absolute sweetheart and I love seeing her! She has a personality that really can add some light to your day. She fits right in with the absolutely incredible team of baristas at this location! read more

Make sure your order is right because they may add things not ordered. New teller but this is all on the Manager. Never repeated order back and after you drive out it's your problem unless you drive 5 miles back to the restaurant. read more

I come here often. Usually if I place my mobile order within 15-20 I can endure about a 3-5 min wait. And that's NOT BAD at 6:30am! However, it seems they have new staff in the morning shift. I came earlier today. The wait took 20 minutes. That's entirely unreasonable for ppl who are on a time crunch--which is all of us who need coffee at 6:30. I would be more forgiving but I think it's wholly an ignorant move to place so many new or slower folks in the morning. That should be your best and brightest. The ppl who leave bad reviews are likely there in the mornings--think traditionally type A ppl over preparing for slow service and still meet it. I'll add the staff had a huge backup with just 3 ppl waiting and 3 sitting (stickers) for mobile orders. One individual really seemed overwhelmed by the pressure and annoyed a customer bc he could not distinguish water from lemonade. Another would not assist w/ drinks and only handled food while we ALL could see her coworkers struggling. Same for the drive thru operator. They were clearly inexperienced. These things stand out to us as we're waiting for the coffee we haven't started our day with and watching as we become now late for work bc we counted on you. I'm happy to fix this review once management addresses these simple fixes. read more

Just had the worst white chocolate mocha ever made by a barista. After waiting in a long line . They didn't even offer to fix it. Customer service is horrible ! read more

Inconsistent and slow. Four times now, I have ordered my coffee when i left my house. I live 20 minutes away. When i got there, my coffee still wasn't ready and i had to wait an additional 10-15 mins. i order the same thing every time, nothing too fancy. The last four times i ordered, my coffee it has tasted completely different. I find that a little ridiculous. I won't be returning to this location during the morning hours any time soon. read more

Store is dirty. All three trash cans are full and no one is bothering to change out the trash. My frappuccino is very milky. It's suppose to have shots in it and I noticed the barista filled to the second line which is incorrect considering I've been drinking the same frappuccino for years. Proper training is needed for these baristas on making proper drinks. There were 5 baristas on the floor at once and I just don't understand how the store can be this dirty. Very disappointed. The baristas were nice tho. That wasn't the problem...it was cleanliness and quality of the beverage that earned this Starbucks two stars. read more

Friendly but slow staff. They had a huge line in the drive thru so we went in expecting to get served in a timely manner. We weren't in a hurry so it wasn't that big of a deal, but it took forever. I recommend a venti 2 pump white chocolate mocha with no whipped cream. If I was in the area I would come back. read more

This seems like a pretty busy location the baristas were on top of it though. I liked the seating in here and it was very clean. Everything seemed to go smoothly. I got my usual and didn't taste quite exactly how it does at home. That is one thing about going to different locations you never know if it's going to taste the same. read more

I completely agree with Joshua H. my roommates and I were driving back to Houston from NOLA and we were all in desperate need of some Starbucks love. Now I've worked for Starbucks for 2 years in the past so I am very particular with everything when I walk in to a Starbucks. This place was super clean, the pastries were organized perfectly, they have an oven at this location which means super yum breakfast sandwich for me, the bathroom was stocked and super clean, and all of our drinks came out as ordered and in no time at all. What really sends this Starbucks over the edge, are the partners [employees]. The people on staff were SO nice, they were ready at a moment's notice to take my order, but also patiently waited for my friends to take their time deciding, and were incredibly personable. Even though we had to get back on the road we wanted to stay and talk with the partners because they were so fun! read more

Was nearly empty when we stopped in. I guess they dont get too much traffic in this area, or maybe it was just the time of day. The barristas were nice and the gal even offered us a sample of some of their treats which was nice of her. read more

by far the best customer service in the BR area. drinks are consistently made the same and Baristas are always attentive and friendly

Drive thru. Couldn't hear. Had to correct 3 times. Got to window. Double charged me. Wrong drink...twice!! WTH!! When I got to the office, I called the manager. Sounded like a 16yr old with 0 customer service. She made excuses for all of the incompetence then proceeded to tell me I can go to any Starbucks and get 1 for free. THIS IS AFTER I TOLD HER THAT I COULD NOT LEAVE NOW. Really? Don't offer to remake it. Don't offer me to come back to the store. How about a full refund?? Can I say WOW!!! read more

The employees are great! They are always fast and friendly. This is my favorite Starbucks in BR.

NO ONE can do coffee like the folks who staff the Starbucks in CA...but these fools were beyond "special needs." I remember when you have to be really cool in attitude and dress to work at SB and now...damn..why did I stop? My venti iced coffee sat by the drive thru window for about 5-6 minutes before the girl noticed that "Oh crap, this is supposed to go to the pissed off lady standing out the counter." Damn...why did I stop or even better, why did I expect anything more than what I got? read more

Unfortunately, I have to boycott all things Starbucks since recently being alerted to their affiliation with Monsanto and the GMA. I previously considered Starbucks to be a relatively responsible company but trying to prevent states from requiring GMO labeling is VERY far from anything I expected. All this when I was one star away from Gold Level :( read more

I'll have to say that the new app works great. When I order from the app in the morning, the drink is always ready when I get there and saves a lot of time. read more

It's a Starbucks, they can't really messed this up since there's a formula they follow. That being said, it was a well made latte & I was happy. That's one thing I do appreciate about Starbucks ; that I can go anywhere in the world & know I'll get a decent coffee. read more

This place was a great road trip surprise. It's at the same exit east of Baton Rouge as some huge water park... So I was anticipating a huge mess of annoyingness! However... the place was very clean, very friendly, very fast and made the perfect drink. Well done highway exit Starbucks. Well done! read more

My order is always right, but it does take a long time to get my order. Parking here can also be challenging. The drive thru order board is a little difficult to see, but most people already know what they want anyways, right? The "order ahead" option is great, too, except if you are trying this in the drive thru, because, as stated before, it's SLOOOOOW. read more

Tried to go order by lining up on the drive through. It was taking way too long, so I left to go to Royal Standard on Perkins (which had ZERO parking, btw), circled the parking lot and came back. The car I was behind in line was literally just leaving the parking lot, so decided against coffee. Update: Later in the day, I tried again. Still took a longer than normal time to get a latte, but took less time than i waited in line for the first time (if that makes sense!). read more

This Starbucks has friendly staff and I find they craft better beverages than some of the others in the area.

I cannot explain how disappointing this place is. I only come to this location when I have to, but after three straight trips of terrible experiences, I would rather go without than return. With only four people (combined drivethru and inside) at the store, it shouldn't take 20 minutes to get a drink that isn't even crafted properly. read more

Just went through the drive thru after placing my order at the speaker. When I arrived at the window I waited a whole two minutes without being spoken to. It was a simple order of a vanilla latte with an extra shot. I saw the barista gabbing the whole time without even trying to take my payment. Extremely disappointing. I drove off without even waiting to complain about it. Pathetic customer service. read more

Just had the worst experience at this location. Passing through headed back to Texas. Went in store for expediency took so long ....don't know if they couldn't or wouldn't make white choco mocha, but everyone else got their drinks really fast. Lying staff said the printer was broken. kudos to lady at the register that tried to rectify the issue by giving me a full refund and the drink. Next trip to NO, won't be stopping here! read more

This is one of the best locations in the area. Every staff member is very friendly & my coffee is always perfect. I usually mobile order & my drink is ready the moment I walk in the door. read more

Best Starbucks I've been to in the area. The baristas remember me and joke with me all the time. The line moves fast. When I make a mobile order it's always ready when I arrive. They are kind people there. This location is also very clean. read more

I love this Starbucks I literally go to it everyday! The workers are so sweet! The pastries are more than delicious, the coffee is so great and so are their refreshments. I would recommend this Starbucks to anyone passing by it, you should totally stop by! It would be well worth the time and money!!! read more