Starbucks, you've done it again -- feeding my caffeine habit and somehow making me think $7 for a cup of joy is totally reasonable. The caramel macchiato? Liquid dessert in a cup. I don't know what kind of caramel sorcery you're working with, but I'd like to sign up for the lifetime supply plan, please. And then there's the lavender cold foam. I have no words... except these: SELL. IT. BY. ITSELF. I would happily walk out of here with a venti cup of just lavender foam and a straw, no judgment. It's floral, it's dreamy, it's basically the spa treatment my coffee didn't know it needed. So yeah, Starbucks, keep doing you. And if you see me lurking near the counter, I'm probably just waiting for someone to "accidentally" leave their lavender cold foam unattended. read more

Walked in to get my mobile order and a younger female asked "what's your name?" no good morning, how are you or anything.I said Neshia, and she followed up with announcing my name incorrectly after i just gave her the correct pronouncing. I asked for honey and hot water because you cannot order these things on the app, the male grabbing this was annoyed. Female that asked my name immediately replied to him, "it's not me" to further confirm him being annoyed. I said thank you when she gave me my order and she completely ignored me. Extremely rude customer service at this location. read more

Go to this Starbucks often Service is great never had any problems People are always nice read more

Standard great experience from Starbucks. This site has large space: great parking, huge patio, and very large inside area too. Great service. This is a great space if you find yourself in the neighborhood needing some room to spread out with your laptop and work. read more

Starbucks - Vet friendly - Coffee & Tea Near Me - Chevy Chase, Maryland

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I like that you can customize the coffee down to how many pumps of syrup. I discovered you can do this via the app. Now I ask for two pumps instead of the usual three and I can finish that last little bit that I used to leave behind because it was too sweet. read more

A friend and I were sitting by the window. a worker came by,reached over us and began to clean dust and debris from the top window sill right where it could possibly fall into our table - where our door and drinks were sitting! When we asked her not to clean over us,she added that it was only water and that we could change our seats. This was rude, unsanitary and terrible customer service. Although the food and coffee were pretty good with this type of sanitary practice who knows what we were consuming? Who trains these ppl? read more

Service is always hit or miss. You can have great service one day and horrible service the next visit. Often run out of supplies which means someone isn't reading the data and responding to the demands. The nitro system is always malfunctioning and isn't consistent read more

Very disappointed. I came in and the girls behind the counter were talking socially to another customer. They all three just walked away from me at the front of the line and left me standing there for about 3 minutes and did ask me if I needed help. Now I can understand if they couldn't see me but I am 6-3 240 lb. so that was not the case. I finally asked if could get helped. She said oh I didn't see you there. Would I like something. Lol. Never go back to this Starbucks. Oh and when I walked out to my car on of the girls was in her car just getting stoned in the parking lot. NICE !! read more

Skip this location! My last few visits to this Starbucks have been a great disappointment. This morning was especially disheartening. I had mobile-ordered a doppio espresso and by the time I arrived it was certainly ready for me. However I opened the cup to discover that the amount of espresso coffee contained inside was significantly smaller than what I normally get every single morning at any other Starbucks. Defeating the purpose and time-saving convenience of having ordered through the app, I then stood in a long line to present this problem to the cashier. I asked first if this was a "doppio" and they said yes. Not being convinced, I simply asked to pay for another doppio to be added to the same cup. I would think that since I am asking for a double-shot to be added to the same order, at least they would have the courtesy to charge the usual 80 cents per additional shot but instead I was charged the whole price for a new espresso. When I drank my order which by now would be 4 shots, if erything had been done properly, it tasted weaker than any doppio espresso I ever had. I was really upset that I had to pay twice for this. I imagine all the other espresso drinks made here are insufficient. read more

If you don't order using the app, you're totally marginalized. I get it. They want to churn and burn through orders to keep things going but there's zero human touch here. read more

Slow as can be and they will get your in app order wronf EVERY SINGLE TIME! (When the labels dont run out and they forget to get your order ready!) Worst starbucks in the area by far! read more

They take your order pretty fast, but then take a liberty to deliver it as it takes their fancy!

Cabin Fever! That's what you get when it snows 25" in your neighborhood! My neighbor needed an espresso and I had nothing better to do than watch The View, so I decided to keep her company (and check out how bad the roads really were). This location is really a neighborhood hot spot. It was busy (every table taken), but there was no wait for our beverages. The barista was friendly and quick - he had a great attitude for such a blustery day it was. They have WiFi, but I think it is only free for two hours if you have a registered Starbucks card. No problem for me. As a teacher it's the number one card I get from parents of students, so I have about five totaling $75.00. Many people don't like their coffee, but their specialty drinks, you know, the high calorie ones, are great. Their hot chocolate with whipped cream is perfect on a cold day. Perhaps my favorite thing about this location is that I can walk my dog here in the nicer weather and hang out on the patio with all the other canine toting coffee connoisseurs. read more

Slowest Starbucks ever! They never seem to meet their expected times. And their team is sort of rude about it!

This location is right off of Connecticut Avenue, the parking lot is located behind the store. It can get pretty packed inside this Starbucks during peak hours (early morning especially). It always seems like not enough employees are working because the long lines cause chaos for the cashier and one employee making drinks for customers :( The staff here are super polite despite how crazy it gets. There is lots of seating inside as well as a small area outside with tables shared with Einstein Bagels next door. The quality of the drinks and food here are comparable to all other locations. I hope that this Starbucks takes into account peak hours and brings in more help so these employees aren't always overwhelmed with customers and their orders. read more

Great Starbucks with great staff. I'm no caffeine fein but I Ike the passion tea and green tea with with 2 splenada no lemonade. I also have this affinity for that darn Starbucks game. I like to win the fee drinks and they always pull me in. I use to frequently visit this Starbucks when I lived in Northern Va and worked in Silver Spring but now I live in SS I seldom pass this Starbucks. read more

Starbucks - Display case - Coffee & Tea Near Me - Chevy Chase, Maryland

I love the layout of this store with ample room within to walk and find seating, but really, on a sunny day, the plentiful outdoor seating is my favorite choice for sipping away! The staff here are efficient and always get my drink correct, most of the time with a smile. I am usually very surprised at this location at how fast they make my beverage. Top notch for a chain Starbucks store. read more

Starbucks - Patio!! - Coffee & Tea Near Me - Chevy Chase, Maryland

We went there ten days ago (I love the seasonal pumpkin latte) - and we also got a piece of pumpkin loaf cake & a piece of iced lemon pound cake, both of which tasted great. The reason why I'm downgrading my rating is because the woman who took our order was unfriendly, and the (apparent) supervisor was equally unfriendly. If the barista hadn't been such a friendly guy (he also had a beautiful smile), I would have downgraded my rating to three stars - but the barista compensated somewhat for his unfriendly colleagues. read more

This is the Starbucks that sits across the street from the Woman's Co Op. It is on the South Corner of Wisconsin and Bethesda Ave. There is ample seating, friendly service, and the product selection is larger than most of the stores in the area. It always seems so warmly lit. A friendly Starbucks. The only issue is parking... as there is none. There is a parking lot across the street behind the Womans coop... ok... so there is parking - but it's metered. And... I just remembered it was there. Ok, so there is parking. On the Starbucks scale of 1-13.4. I'd give it a 12.0. It's not usually super crazy like the one on Norfolk and Woodmont. There is usually open tables and there is a bunch of restaurants and what not within walking distance. Closest Starbucks to this location is the one in Barnes and Nobles in the middle of Bethesda Row. read more

Absolutely horrible! I've been to my bad shares of Starbucks but 25 min for a drink and it only taste like milk when I paid for a quad .... that makes everything even worst! Scott you're alright, thanks for trying to make everyone feel better but when I drink the drink I've been waiting for 25 min and it just taste like MILK? All your hard work is out the window The "barista" with a stink face and a high bun that worked on 9/15/2016 at 9 AM NEEDS SERIOUS RETRAINING! The drink is nasty just like her attitude! Thanks for the customer service Scott but I'm sorry for your waste efforts. read more

Starbucks - This is suppose to be a quad latte - Coffee & Tea Near Me - Chevy Chase, Maryland

starbucks can be rated 5 stars easily for their menu and usually i love this location as my drinks are done quickly and correctly but today i waited for ten minutes because there was one girl out of four actually working and then a man walked up and ordered a coffee with milk which he got right away when i ordered a cold brew which i could've gotten right away. it turns out the girl didn't know there were two printers so us with cold drinks were left waiting and waiting again while they continued to pump out warm drinks read more

It is a remote spot, so the place is often busy and the seats and tables are taken, so you have to eek out a spot if you want to meet with someone. The fare is Starbucks, so it is the same as anywhere. read more

Starbucks - Flat White trying their version - Coffee & Tea Near Me - Chevy Chase, Maryland

I had ordered a venti and was given a grande so I told the person who handed me the drink and he dumped the contents of the grande cup into a venti cup, added ONLY ice, and just handed it back to me. So rude. It's already nearly $7 for a cup of coffee..... everyone waiting for their drinks saw and the guy just shrugged his shoulders. read more

This Starbucks is located right in the street in Chevy Chase. There's ample seating inside and on the patio. Service is fast at 6AM. The interesting thing about this Starbucks is that the barista doesn't know how to pronounce the names of the drinks correctly. There's parking on the side and behind the building. There's a front door and back door to enter and exit. read more

Another Starbucks made a mistake with my order, and although not bought at this location...they were extremely nice and helpful helping remake it for me :) read more

Came to this Starbucks with a couple of friends and giving it three stars because it's Starbucks and I'm a loyal customer. The service was so-so where the woman taking orders seemed disinterested. The drinks came out fast but were all incorrect. This is a busy store so it seems like they just need a couple more people working to help the customer experience. read more

By far, this is the superior Starbucks location in the DC metro area. Why? The staff here is awesome! Also, just two doors down, the magnificent Manoli Canoli has great lunch and dinner ready in a flash. read more

This Starbucks is great! The wait staff is extremely friendly! I can't believe some of the other reviews saying they were treated poorly by the baristas, that's a bunch of BS. I have been coming to this location for a year multiple times a week and always recognize the wonderful and kind service they provide. Nadine is so sweet and Andre is such a nice guy (I think he is leaving soon, so that sucks) he has been at this location for 9 years Nadine has been here for I think 3 and the other barista (forgot his name, but I know he is from the Ivory Coast) has been here for 6 years. Great location right off of Connecticut ave 1/2 mile from 495 lots of seating and outdoor seating as well. read more

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Service here is so bad, it has officially turned me away from ALL Starbucks. Three of four last visits were a disaster. Twice, I was given lattes where the lid or the cup failed, resulting in hot latte all over the inside of my car. Strikes one and two. Third strike came when I ordered using the mobile app. Arrived 5 minutes later, and waited, and waited and waited. Waited for 10 more minutes, all the while patrons that placed orders after me received their items. I left, empty handed, returned to my office, logged into my Starbucks account and deleted as much as I could from my account. In asked that my 825+ stars and the $40 left on my card be donated to charity. Was told that was not possible. Oh well...Refusing to return to store, I just deleted the card from my account. Good riddance Starbucks! The North Chevy Chase store has single handedly managed to lose a loyal customer of over 10 years. read more

Overall, Starbucks is not my favorite. But you know what you're going to get when you visit a Starbucks. The quality is always the same no matter what the location. There is definitely something to be said for that. Everyone recognizes the branding and they are popular for a reason. This Starbucks is excellent though because they have an incredible outdoor seating area. When the weather is nice, this is definitely the place where you want to hang out with your laptop (free WiFi!), sip some coffee, and get some work done. It's also very close to the 495 exit for Connecticut Ave, so it's easy to meet up with people here. read more

I'm not much of a Starbucks fan. Don't really like their coffee, and I think they are way, way overpriced. But I stopped by this one today because I was in the mood for a frappuccino (about the ONLY thing they have that I like) and I had two bucks left on a gift card someone had given me. The location was okay and plenty of parking. But the staff? Geez, talk about an unfriendly bunch. Three of them working and they seemed more interested in gossiping about their coworkers than in serving customers. They don't acknowledge you with a "hello" or "what can I get you?" They pretty much just stare at you and wait for you to say something. No smile (fake or otherwise). Even when my drink was done, the woman just placed it on the counter and walked away. It's the closest thing to being served by robots, except I would expect robots to be programmed with some fake small talk/patter. My drink: it was okay, but I asked for a shot of espresso. Didn't get it. Then again, they didn't charge me for it, so... I'll give it two stars 'cause the drink was okay. And while I'm on the subject: What's with the seating? Hard wooden chairs and tables. Like the kind of stuff Catholic school kids had to sit on back during the early part of the 20th Century. Hey, Starbucks? Check out the seating Panera has and maybe invest in a slight upgrade. read more

I'm thinking of all the Starbucks I've been to in the DC area, this one is one of favorites. The staff is friendly, the frappacinios and other drinks are made well, and there is plenty of space to work. When I was working in Montgomery Co, I occasionally came here. read more

This location makes great drinks, but is filthy! The floor was covered with straws, paper pieces, and all sorts of other trash bits. With cleanliness standards like that (caused by staff shortage perhaps?), those delicious drinks suddenly lose their appetizing appeal. read more

We had probably the best customer service I've ever experienced at this Starbucks. We were roadtripping with children when one of them had a major carsickness issue. One of the workers helped us hook up a hose and soap, as well as gave our kids apple juice and snacks to help them feel better. Such kindness and understanding, as well real help because we weren't sure what to do! All of the other staff were incredibly friendly and our coffee order was just right. read more

Soulless. That's the best way to describe this store. Either perennially understaffed or poorly managed- can't tell. Staff act like zombies - zero human interaction. Just going through the motions. Gave two stars because the location and outside patio are great. Did I mention how long it takes to get your drink? Only reason I come here is its next to the gas station I go to. read more

Oh My Goodness! This is by far one of the worse Starbucks. The midway location is cool but that's lost when you come to the parking lot because it is a mad house making you just want to bypass this Starbucks altogether. I came in one morning and the baristas were fighting about getting off and one was throwing threats around it was a hot mess. Apart from all that they are terrible with orders. read more

WE REALLY MISS THIS STARBUCKS!!!! We both had traveled enough to know that the best Starbucks location in the world was a few blocks from our house, but now that we live in another state Jackie and I miss this location like crazy. The lattes, hot chocolates and whatever else you want are ALWAYS perfect. The staff is friendly and give the impression that they love what they do. We came through town last week and couldn't wait to get our Starbucks fix. It was as great as we remembered. read more

I would give this place five stars if they ever opened on time but they never do. Multiple times, I've shown up at 530 and seen 3-5 people standing outside waiting for them to open. If their staff can't get their on time, they need to change their hours. read more

This is one of the best Starbucks locations I've been to in my many many years of loyalty to the coffee chain. For these chain restaurants/shops, what makes a difference is the staff. Not all of the baristas will greet you with a smile or any indication of you being welcomed here. However, there are a few that make this place a winner for me. I was here on a busy Friday afternoon, where it looked like everyone who didn't want to be stuck in traffic swarmed in here. The line was super long. Being in desperate need for caffeine fix, I stayed my ground and waited in line. The barista churned out cup after cup of coffee, always with a smile and an energetic spirit of enthusiasm. Having waited table myself, I know it's hard to keep a smile when customers keep coming in and you don't get a moment to breathe. But that barista managed to make me feel like even though he was really swamped, he still made time to make eye contact, again with a smile, and make sure your experience here is the best possible. When he got some breathing room, he even chatted up with any customer. That personal touch made this place much more than the same old extension of the Starbucks enterprise. It's a neighborhood spot that I'll be coming back often. read more

Starbucks is what it is: a franchised coffee chain that tries to reproduce the neighborhood coffee shop experience across a variety of different locales. The taste of their coffee might not be great, but if you're willing to grant them that, and happen to be in the area, then this is an especially great staff. read more