Was nearby for a dance competition. Purchased in store once and through the app the next time 30 minutes before closing. My hot drink was made perfectly. My cold drink was made perfectly. Who ever is writing messages on the cups is a gem. read more

No complaints!! The worker with the dark hair and maybe curtain bangs was super sweet and a divaaa

On 11/5/2025 (evening) - I was a customer of Starbucks at Valley Mall Shopping Center, 977 Valley Rd, Gillette, NJ 07933. I want to compliment KYLE who went the extra mile to provide me with driving directions. I also want to compliment his co-worker who was friendly when assisting with my order. Thank you very much! read more

Wowwww What the heck. How do they feel okay to let this go out like this. Also I asked for sriracha and they didn't put any in the bag. The place looked busy but not too busy still not okay. read more

Starbucks - two pieces of bread on a wrapper - Coffee & Tea Near Me - Gillette, New Jersey

There is one special thing about this place: the ice machine. The ice makes all the difference. It has no municipal water flavor, and the bullet ice stays solidified much longer than the half-dice ice. This should be a Starbucks company standard. read more

Have went there the past few times and service has been great, the barista names April that made my drinks does her job extremely well, she's super quick and efficient And is always in a positive mood. Definitely recommend if you want good service and drinks to be made quick and done the right way! read more

Very small but nice. My order is always perfect and I come her after my lunch to get a nice cold drink. Staff if very quick and curtious to there customers. It's right next to panera if any of you get hungry as well. It's in front of a little strip mall for those who want to do some shopping. read more

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This Starbucks would be great if they turned on their order ahead when they are supposed to and followed their hours of operations correctly. Showed up on New Years Day, sign on door said they open at 6 am, showed up at 9am, place locked. Always up in the air with this location and their hours. read more

This is the Starbucks that is closest to my home, and by home, I mean my heart, and my heart loves coffee. This particular Starbucks pours their brew right into my heart. The service is quick and the food and coffee is always fresh. My favorite drink that I find is made best at this particular Starbucks is an iced passion tea lemonade sweetened with raspberry. Their coffees of the day are great choices for a warm drink, too, if you're not in the mood for something more interesting (pumpkin spice latte is a year-round go-to for me). read more

Starbucks - Starbucks. Looks just like the rest of them. Coincidence?? - Coffee & Tea Near Me - Gillette, New Jersey

Sat here for 20 mins waiting for a simple 2 min vanilla sweet cream cold brew!!! Told employee that it was never made and they didn't believe me!! He was kind of sassy tbh!! Then it took him 3 more minutes to make the drink and it wasn't even the right drink!! They gave me fake Starbucks!!! And it didn't even come w the nitro lid!!! Outrageous!!! My inner Karen is pissed off!!! If this happened again I will sue!! read more

Starbucks - No sticker and tho layer of cream at the top!!! - Coffee & Tea Near Me - Gillette, New Jersey

They never fail to mess up my order.... A venti black tea lemonade with four splenda is not very complicated. Location is clean, staff is friendly. read more

Two stars purely for location. No matter what I order here-- it is always made incorrectly. I ordered a specific drink which I order consistently at other locations and took one sip realizing it was wrong and missing ingredients. When I asked for the correct topping the barista added foam, and the manager snapped that I need to request specific cassava sugar toppings? For the record the drink I ordered does not need specific requests, it hardly comes with anything difficult. The employees take FOREVER and clearly do not belong in the service industry. Terrible!!! read more

Staff is good. The redesign looks to be an improvement. But what's the deal with those loudmouths who monopolize the easy chairs every morning? They cost this store a star. read more

I came in at 9:30 it is currently 9:52 I ordered 3 drinks and 6 people came in after me... they all received their order except me . Including all of the online orders are being made as they come in.. it's been 23 minutes and still no coffee. Late to work and I'm about to leave with no coffee. Never again read more

This place is my new go to for Starbucks . It's not far from where I live and I find myself able to pop in at a drop of a hat. The staff is super friendly, and very helpful. I downloaded the new Starbucks app and wasn't sure how to use it. The girl behind the counter took time out of her busy day to help explain it to me. It makes ordering and paying a breeze, and I always have my iPhone on me. I love the iced chai tea latte . It is made with black tea, cardamom ,cinnamon , black pepper,star anise, milk, and ice. The grande is 240 calories less if you use skim milk, but i don't recommend it. It's sweet and refreshing. On a cold day try it hot. Starbucks also makes delicious baked goods. Blueberry coffee cake out of this world, and their version of a creamy rice crispy treat Ooh wee! goo wee ! goodness ! There is plenty of parking, and some seating inside.They keep this place very clean. If your in the neighborhood stop in a try your favorite Starbucks drink and snack. You won't be disappointed! read more

This Starbucks is great before or after a stroll through TJ Maxx and Old Nay and Home Goods. There is a newly opened Kings supermarket here too. The staff was courteous and the service relatively quick. This loacation has a very accmmodating seating area, so it makes it conducive to meeting with someone for business or pleasure. read more

Starbucks is Starbucks I guess. Service here was less than stellar. The cashier was more interested in talking about her car with someone than making eye contact and taking my order. The place is a mess...people behind the counter on phones garbage station a mess. Won't be back. read more

Typical Starbucks.. I never had a problem, some locations vary the drinks so much but this is to the starbucks standard.

Always a line, never can get in grab a coffee and go. The workers at this particular location are always moving in slow motion. Also, every time I seem to go, I get a cup that leaks at the brim. Every time. read more

Not my favorite Starbucks (and believe me, I spend enough time in them to be Howard Schultz's best friend). The space isn't well laid out, and the staff is almost always rude or at best inattentive -- certainly far from friendly. read more

Food and drink were fine but the employees didn't get the concept of Mobile Order & Pay. They're supposed to leave it on the pick-up counter so you can grab and go. Why was my order hidden behind the counter? Defeats the whole purpose of ordering and paying through the app. :-/ read more

I'm not sure what has happened to this Starbucks this past year but it's progressively getting worse. The average wait time is about 20 minutes for a cup of coffee and if you try to place a mobile order they consistently get it wrong. I often stand there waiting for my drink while several people file in after me and recieve theirs first. Not sure what the problem is but thanks goodness there's another coffee shop close by. I'm still giving it two stars because the coffee and food are still pretty darn good. read more

This is my regular Starbucks near my workplace. Amelia, Kelly, Matt, Ryan, and the rest of the staff there are pleasant and remember your name. I've never had any problems and would recommend this Starbucks to anyone. read more

This is a legit location. Staff is friendly. Storefront is clean. Drinks are made to recipe.

Good place to stop and get a decent coffee on the go line usually moves pretty quickly. Never had a bad drink made by any barista at this location. read more

Love stopping in after school or when I need a pick me up. Amelia and Mark always make my day and greet me by name. Favorite treats are the oatmeal cookies and the Michigan cherry tart. Also love the gingerbread latte in season and mocha without whip cream every time. read more

Best Starbucks I've ever been to. Staff is unbelievably attentive and smiling. Even when they're busy, they don't make you feel rushed (more less just busy!) Make sure you tip them for their smiles! read more

Wifi has been AWFUL for more than a year. I have never had a problem with internet connectivity at Starbucks before but the bandwidth here is terrible. Employees blame it on high user traffic, but I know this is not an excuse. Just a couple of miles away the New Providence Starbucks will be completely packed and the internet will be consistently fast and reliable. This is a small issue, but to anyone who is actually trying to do work during the day it is very important. This issue needs to be addressed. I cannot keep piggybacking off the neighboring Panera's wifi! read more

consistently the worst service of any Starbucks. the weekend staff members are more interested in telling inside jokes with each other or sometimes publicly yelling at each other. my drink isn't at all what I ordered but they would have known that if they weren't too busy talking to each other while I ordered. read more

I LOVE STARBUCKS!!!! They usually have the best Java chip frappuccinos at this location!!! Unfortunately, today when I went to get the java chip frappuccino, this new guy forgot the chocolate syrup and didn't even call out the names for people's drinks. He also added way to much ice. My frappuccino was like a slurpee! Very disappointing....... read more

I usually make a trip there after my morning errands. It is near a few major stores (Kings, Old Navy, TJMaxx and Home Goods to name a few), making it very convenient. The staff is consistently courteous, service is quick no matter how crowded, and the atmosphere is quite relaxing. read more