Super friendly baristas and relaxing atmosphere. Tables and comfy leather chairs! Love this Starbucks but parking and drive through can get a little hectic in the mornings. read more

Starbucks - Strawberry açaí refresher with a splash of peach juice and Hot matcha lavender lattee! - Coffee & Tea Near Me - Glastonbury, Connecticut

YOU GUYS ROCK! Super quick and friendly service no matter how busy. Dining area is always super clean. Drinks are always made correctly and on time. I almost always request a cup of ice and they never have a problem with grabbing it for me. Thank you to the whole team for making my day a little better every time i get Starbucks! read more

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Ordered on the mobile app, my order was completely forgotten about. The workers are slow, focus only on the drive through with no regard for those waiting in store. Terrible service. Didn't receive any kind of refund or compensation. read more

I ordered pickup on the way to see my sister. I parked in the nearby larger parking lot as their parking lot is very hard to get in and out of because of the tight spaces and drive thru line. The set up here is terrible. Do not plan on ordering from the drive thru it so hard getting through especially if it's a long line, there's just not enough room. Despite all this, my drinks were ready promptly and made well. read more

This is a great Starbucks. A friendly greeting as soon as you walk in!! Fast service too w great manager.

One of my two favorite coffee shops. Kevin runs a good ship. Miss Chase who transferred to another Starbucks. read more

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Very efficient and very friendly staff. Coffee made consistent with how I order it. What else can you ask for?

Such a good way to start your morning! This location has the best manager in the morning KEVIN. I got the dragonfruit refresher. So good even better when it's served from an incredible staff. I will be frequenting this location read more

Starbucks - a coffee shop with two leather chairs and a coffee table - Coffee & Tea Near Me - Glastonbury, Connecticut

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I love Starbucks coffee. Seems like one of the only coffee places that has coffee with conviction. I decided to review this location specifically because when I went to the counter, I asked for a venti Vanilla Sweet Cream Nitro Cold Brew, which is my drink of choice at the time. The barista told me the most they could do is a grande, which I've been told because it contains a lot of caffeine, but I'm a caffeine veteran so I require it. Lol. Anyways, I say ok. When I received my drink, I noticed that the coffee gods have blessed me with a venti! It made my day! read more

Starbucks - Vanilla Sweet Cream Nitro Cold Brew! - Coffee & Tea Near Me - Glastonbury, Connecticut

Drinks were ok but the last few times I have come to sit inside and meet people or just relax, waited forever to be waited on and when I was, employees all look miserable, no smiles and very unfriendly!!! This is why businesses are closing and sales are down NOT the economy. This location will probably be a last resort now and APP only. read more

I go to this Starbucks often as I work down the street. I went there last night 7/26/23 and ordered a brown sugar shaken oat milk espresso (which I order at least 2x a week) at the drive through and this girl hands me basically a full cup of oat milk! I brought the cup inside and asked them to make me a new one all I could take was oat milk! The girl got an attitude then told the girl who made it the problem and that girl got an attitude saying " she can just wait for a new one" then walked away to clean. I waited there for 10 minutes trying to be patient until I had to ask for a refund and the manager came out and remade me the drink with an attitude as if I was troubling her! Terrible customer service! read more

They don't know about the reusable holiday cups coming in 4 designs. Don't even know that today is the launch date of the holiday reusable cups and drinks. No wonder they only have a 2.5 star rating out of 5. Guess I'll go another day to another Starbucks. Or not at all this season. read more

It's no mystery that Starbucks is by far my favorite stop for coffee and other selections that are spontaneous dictated by my cravings at any given moment. I have visited literally hundreds of Starbucks' location since they've come into existence and although they all seem to be pretty consistence with the quality of the products they offer; the service, quality of the product, wait-time, cleanliness and accessibility of the location are the five points I will rate all of them on going forward - so to make the point I've recently incorporated a rating system based on this short list to calculate the rating of the locations I visit. I feel all these criterions are controllable by the corporation, the franchise owner or store manager. Service - 5 Stars Quality - 4 Stars Wait Time - 3 Stars Cleanliness - 4 Stars Accessibility - 1 Star Rating 3.4 read more

I have always had a great experience going here, they have always been delightful to talk with and super helpful if anything was incorrect and there was only once and it was the wrong size and the barista right away made another one in the right size but that was no big deal and it was very small and easily fixed! I've also always had a good experience with my service dog. They always give him a pup cup and it definitely makes his day. read more

This is one of the nicer starbucks I've been through in terms of lay out. There was a fair amount of seating, and plenty of space to stand, out of the way, while waiting for people if you weren't planning on sitting there. Despite a long line, the baristas managed to move quickly and be friendly at the same time. I ordered a medium, wasn't corrected. Later in the day I ended up back here again, and found the drive through to be running really well to. Other than that - it's a very regular starbucks with what you've come to expect. read more

It's a Starbucks so you pretty much know what you are going to get when you walk through the doors... A smiling batista: a well made coffee, espresso or tea beverage: and the ambiance to help you forgot the hustle and bustle of the outside world. This location is pretty spacious with various areas to sit and meet with others or pull up a counter stool and watch the people pass by. I am taking one star away for the parking/drive thru situation which is horrendous. It's almost if not as bad as the Southington location. This location sees a lot of foot traffic but finding a parking spot can be tricky and backing out of a spot can be down right impossible if there is a long drive thru line, which is especially true on weekends. My suggestion it to park across the street and walk over or park in the garage near by to avoid having your canine fix ruined by being stuck I you car as your coffee grows cold. read more

This is the Starbucks that I go to the most. Normally for drive-through. The inside is really nice, and there are plenty of seating options. The food and drinks are standard fare and as expected. The only consistent problem is parking. If there's a long drive-through line, do NOT park right out front. You will be stuck there until someone lets you pull out. During the day, there's usually plenty of parking in the lot to the left of the Starbucks. On weekend nights, parking spots are hard to come by because this is next to several good restaurants. read more

This is an outstanding Starbucks, one of the best in the area. It has a unique interior and really welcomes you in to enjoy a coffee. The service is pretty good. Now the bad news. The drive in turn is horrible, but it does go through quickly. Learn to cut the turn so you don't do damage. read more

Starbucks - Coffee & Tea Near Me - Glastonbury, Connecticut

Don't go on a Sunday afternoon. Coffee is stale, ingredients are wrong, and the location is extremely unorganized.

I hate reviewing national chains like 'Bucks, but something has to be said here! They've got me by the balls, so I'll keep coming back regardless, but this location has, WITHOUT A DOUBT, the slowest drive-thru system in the history of drive-thrus. I have no idea what it is! I can only assume that once they take your order, there's an elf inside who personally selects your coffee beans, 1 by 1, and then grinds them to perfection, one at a time. There is no other explanation for a 20+ minute wait when there are 3 cars in line. That is NOT an exaggeration! Once you finally get your over-priced cup of joe, it will be tasty, but you'll also be approaching bed time so I doubt you'll have time to drink it! Big FART for this location. read more

Beautifully REDESIGNED. Well done. It was closed for renovations and what a lovely NEW interior. More room for patrons to COMFORTABLY be seated. Stylish furniture. GOOD TASTE is in evidence from this store's decorating team. Most Starbuckians have visited a variety of venues. [One in Rocky Hill provides wooden parson type tables and utilitarian wooden chairs, with a few comfortable pieces. I could barely sit for two minutes. OUCH. ]. I digress. This Glastonbury store now shines. For those on line in their vehicles, it remains an extremely tight fit and cars parked in front of the store can not depart if the line is longer than a few cars....but, and there's always a but. PARK your car and walk in. Plenty of parking in this multi-store area, but one need walk two minutes to its front door. Ohhhh nooooooo, dearhearts. Best of good success. read more

Starbucks is Starbucks. The staff are what make any one Starbucks better than another. This Starbucks we had a poor experience. When we ordered three drinks, the first one was not correct. People are imperfect and EVERYONE MAKES MISTAKES!!! My husband says "I ordered a mocha latte". The man working turns to the woman who took our order, and says "He says he ordered a mocha not caramel." Then the woman says "HE SAID CARAMEL!!" Very loudly as if we could not hear her. It's little things like this that are just unnecessary, and rude. As a frequent Starbucks customer, a gold card member and teacher, Starbucks is one of my favorite places to meet friends and get drinks. I wouldn't recommend going to this Starbucks if the people that were working today are working. -Natalie (Tim's wife) read more

Today I forgot to mention milk and asked the lady to put some milk in my coffee and she told me to get it from the station where they have sugars and milk. Come on - people gladly do that at other locations. That same lady was cleaning the bathroom when I was leaving the place. The door to the lady's room was open and locked to the wall and she told me to take the lock off and use the bathroom. I really don't want to come back to this starbucks. Poor service. Period. read more

I come here a lot when out and about, this starbucks is right off the highway. The main thing you need to know is if you want to go Inside, park not directly next to it but diagonally in the next lot. The drive through is one lane, it is always always packed and once you get in that line you are stuck and can't leave that line. If you are parked by the door the line of the drive thru will block you in and there is nowhere the cars can go to let you out. I've seen people get stuck so be aware. I really wish they fixed this or had this line go the opposite direction so people do not get stuck in their parking spot. Horrible set up. The staff is great and the inside is clean and we'll kept and lit for you to hang out and read a book. read more

By far the slowest Starbucks I've ever been to. It doesn't matter if you go in or drive through. Nor does it matter the time of day, always slow service. read more

Great Starbucks, love the drive-through (though it does get busy). If you're going inside, follow what another reviewer advised and don't park immediately around the building or you could get trapped for a bit by the drive-through line. read more

yea, its a starbucks, but i figured i would yelp em. i ordered a 1% latte, got non fat. asked the barista, who i think is the manager, for 1%, she said they dont order 1% milk. i stated that no starbucks do, so they take non fat milk and half it with 2% (see the math) well, she didnt like having to do anything that involved being nice, so....... she acted like a condescending f face, so i called corporate. yea, i not only called them but took the time to write this. yelps a lot. read more

Uprolling their eyes, unorganized , unprofessional and rude staff though my order was a straight forward order. Definitely not coming back what a waste . read more

Messed up my order twice. I ordered a tall cappuccino and when I came to the window the lady handed my a large iced coffee. I told her it was the wrong one. She then handed me a tall hot drink. After I pulled away I found out it was just coffee. I had to return and ask for a cappuccino which they took a long time to create. There is literally 7 people working at once so I don't know why it took so many attempts just to make a simple drink. read more

Starbucks doesn't need to be reviewed as a company, and this review is for the location only. Let's start with the staff, since the handful of full-time regulars inspired this 10 minute diatribe. I have been to a LOT of Starbucks (haven't we all). 20 states, various stops in one town alone, but never in my whole life have I ever found the current staff to be as rude as they are. To say they can't be bothered is an understatement, as if they are part of an indentured servitude who don't get paid to do what they do. They apparently have had their tongues cut out, since advising me of my total is too much of an undertaking. Forget saying hello; I had one barista not say a word to me as she ripped my debit car out of my hand, thrust the drink at me, and then hand me my car with no receipt. If I wasn't a regular, I would have no idea how much the coffee was. They whole staff has an attitude problem, which is fine since Glastonbury has other Starbucks. The building itself has the worst drive thru ever conceived by mankind. If you have any car that doesn't contain the word "compact", you are screwed trying to make the sharp turn to get to the window. The parking is equally atrocious, so you end up *hoping* there is space near the underground garage should you dare to go in. Now I understand there is nothing they can do about the building at this point, but I am happy to report I will no longer be going to the stop since the staff can't get their act together. Might be something you want to address at the next staff meeting..... read more

Was told they "don't do" puppachinos anymore. If I'm paying $4 for a drink, my dog better get one too. Lame. Luckily another Starbucks down the street loves pups read more

I love the staff. I love how fast they are. I really enjoy coming here, even if I'm having a bad day.

Worst Starbucks I've ever been to. Every other Starbucks I've been to during COVID has created a workable system that keeps up with health regulations. This one cannot function and I've never been without having to wait at LEAST 15 minutes - doesn't matter whether you walk in or go though drive thru. Just go somewhere else anywhere else will be faster. read more

A great Starbucks to open up a book or laptop. Nice big tables. Nice big windows. Clean bathrooms Nice staff. My new go to Starbucks! read more

This one is unique as it has a drive thru. I never use it because I don't feel it's any faster then just parking and walking in. I've gone multiple times in a week, especially when the Internet was down at my house and I came for a drink and the free wifi. I love PTL sweetened definitely, it's my favorite cold drink here hands down! My hot drink is white mocha. Every time I've come to this specific Starbucks, I've never had a problem. They are great at making my drink, taking my order, the atmosphere is quiet and calm, and one person is always cleaning out where the customers sit at all times!! Makes me feel good it's a clean place!! read more

Starbucks - Salted caramel mocha in my own mug, looks so nice!! - Coffee & Tea Near Me - Glastonbury, Connecticut

It's a little loud for an average Starbucks which makes it more difficult to do work. Very busy place. Still a decent amount of seating and the drinks are always on point. They have a drive through and a parking lot they share with various other businesses. Sometimes difficult to find parking. read more

If I could rate 0 stars, I would. I come to this Starbucks nearly everyday, and they're nice (or so I thought)! I walked there from Riverfront Park and arrived at 8:20pm on a Saturday. The door was locked. I saw someone (an employee) go in the other door, so I followed. I got in and I was told "Sorry, we're closed." I replied with "Oh," and walked out. The employee could not even be polite and say "have a good night" or something? Rude. Upon looking it up, I discovered that they close at 8:30pm. Therefore, in conclusion, I was scammed by the lazy employees who wanted to go home (and probably smoke weed or something) 5 minutes earlier. read more

Too busy to deliver. They have missed my drink twice. Either the Starbucks brand is suffering or this Location.

Used to get my daily morning coffee for almost 4 years from here until I realized how rude and unfriendly some of the baristas are. I stopped going and don't mind driving an extra 10 minutes to get my coffee from another Starbucks. read more

Poor experience, poor service. Dirty and unkempt. No more Star*ucks for me and my family.