This is like the busiest Starbucks I've ever been to and it looked like only 4 employees but I appreciate everyone's hard work!

They suck!!!!!! The line is always long and I sit at the order monitor for no less than 10 minutes every time I go there... I got here at 4:30 DIDNT ORDER until 4:45 and I'm still in the line at 4:54 TERRIBLE SERVICE read more

I'm more of the "quiet bc I'm tired" than the "grumpy gimme coffee now" person. So I have some real patience in the morning unless you're asking me a thousand questions, which I won't get from a grande black iced coffee. The drive thru here is very slow.. which I think they can work on.. but they're also very busy. Going inside speeds things up a little bit. I've only experienced a friendly and energetic staff. I'll be back. Convenient location too! read more

How do go to a Starbucks in the US and have them actually be out of items. Had to get a refund for an order but had to wait nearly 15 minutes after receiving my coffee for the cashier to take the long line of people's order. I don't know about you... but I should not have had to wait since I had already ordered and was told after the fact part of what I ordered was unavailable. read more

I really don't like Starbucks. Yeah, that's not the best way to start a review of a Starbucks, but this is a fact. I found myself at this Starbucks because, after a long day of shopping in BR, I needed a caffeine boost so that I could stay awake on the drive home. I noticed this one had a drive thru, so I was happy that I didn't have to leave the comfort of my car's ac and I got in line. And I waited in line for about 20 minutes before I even got to the speaker where I could order. Keep in mind, this was at about 4:30 in the afternoon, so the size of the crowd was kind of confusing. After a long wait I ordered my grande black iced coffee and I went on my way. My suggestion is that they need more than one person at the window. They only had one young kid and he seemed pretty overwhelmed. I don't blame him for the place being understaffed, but maybe get someone to help make the coffee when there's a long line. read more

I was recently in the Gonzales area for an almost 2 week business trip. The coffee at the Hotel and at the Plant was barely OK, which led most of us to the next best thing in the morning - This Starbucks. Maybe there was a specialty independent java house out there someplace, but we were just happy to have this option so close by. read more

Tall hot chocolate add cinnamon. YUM His Gonzales location is suited right between tanger outlet and cabelas. My order was correct, not too hot and delivered quickly. My only complaint was that the drive through is pretty tight. My husband drives a big truck and he had to seriously pay attention to where he was going. read more

Love starbucks and this one is a classic starbucks with a BONUS... #DRIVETHRU!!!!!! I always stop at this Starbucks when I'm passing thru the area & I'm NEVER disappointed. Staff are friendly, drinks are made in a timely fashion... Win Win Win!!! read more

This Starbucks is in an excellent location right off the interstate entering Gonzales. It's a great place to get out the laptop and get some work done. It's also a great place to stop in after a shopping spree at the neighboring Tanger outlet mall. The baristas always get my drink order right and at this location they really are generous with there toppings. I've been stopping in here for years especially on my commutes on my way to New Orleans. They always have the latest varieties of coffee and teas, pastries and sandwiches, as well. read more

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Can I start of by saying how much I love Starbucks coffee? Well, I love Starbucks coffee! I don't have it often though, but I do have those cravings that happen occasionally. A few cups within a span of three weeks should set me straight. (All of those not brought my me though) The holiday season brings my favorite... Creme Brulee Latte! Although, in a frap form is amazing too with soy milk and no whip cream. My friends and I use to be stuck on Starbucks at the beginning of college. There was one so close to school, that on our breaks we'd hope in someone's car and go. This location just opened up right by my house, however I feel the parking and drive-thru could be better. It's on the corner of a busy street, but the drive-thru line get's so ridiculous and it sometimes can cut into traffic. The parking lot is just weird in general. Getting in and out could be confusing for first timers. Just don't drive into the drive-thru people leaving. The inside is spacious and the workers are friendly the last time I went. My friend had recently signed up for the Starbucks card and asked for information on it. The girl who rang us out was quite informative and helpful. Good thing I didn't sign myself up for one because it would be the death of me. I've thought about purchasing one of their cups, but that would just be an incentive to purchase more coffee! I do like the plastic cups now come with a dome top for fraps if you want whip cream. Overall, the atmosphere is nice and quiet for downing a cup of coffee, while getting some much needed reading time. read more

This store is very slow in producing their drinks. It took about 10 minutes for a drink. read more

Starbucks - This is Not very clean store - Coffee & Tea Near Me - Gonzales, Louisiana

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I'm here pretty regularly, as it is a quick stop between New Orleans and Baton Rouge. There aren't that many Starbucks with drive-through's in the area so it is always busy at peak drive hours. At times they are very understaffed. The whole interior could use a good cleaning. The drive-through is a little tight but the menu is easy to read and the service is good so that is always appreciated. If you're planning to visit this Starbucks you will need to make peace with the fact that you were going to be in line and waiting for your drink for quite a while. I think the fastest I've ever gotten in and out was 15 minutes the longest was 20. read more

Starbucks - Vue de Drivethru - Coffee & Tea Near Me - Gonzales, Louisiana

Stopped by this store on my way home from NOLA and it was the filthiest Starbucks I have ever been in. It looked like the floor had not been cleaned for weeks, countertops were dirty and trash overflowing. Only reason I gave it 2 stars is because the drink was made right. read more

Starbucks - Coffee & Tea Near Me - Gonzales, Louisiana

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It's starbucks ! Love the products, and so does everyone else. So this place is buzzing all morning long, it's on my way to work and I'm late almost every day so I just look at the long line and sigh. But when I do go through the line, it really does move. sometimes I think the drive thru is faster than the shop. Also I use my phone app to pay and sometimes have trouble with it. They are always nice and patient and have a smile on, they really pay attention to their customers. The store is also really busy, I tried to do some business there but it's really hard to find a table most days. It's also at the entrance to the tanger mall so if it's a busy mall day it will be hard to get in and out. I only go during the week, never on saturday ! read more

To say this is a Starbucks, it's subpar to the many I go to. One day I went to the drive thru where there was a sign in someone's handwriting stating they were closed due to not having staff. They're the one Starbucks in the area which makes this tragic. read more

Slowest Starbucks I've EVER visited. Nothing much more than that to be said. Starbucks is Starbucks, but never before have I waited twenty minutes to get coffee with only three people in line (inside). Workers clearly disinterested in customer service. Just making time with each other... I guess It's a good place for a dating hookup if you work there. SEVEN workers but moves as slowly as if one one person on staff. They were more interested in hitting on one another and chatting about the condition of the restrooms than they were in taking care of customers. Go somewhere else... it couldn't be much worse and you couldn't wait much longer. heck, get coffee from the gas station.. they might be nicer AND more attentive. read more

Most of the time the crew is awesome. A lot of staff turnover but they're trying their best. Very busy store but always work their butts off. Better to come earlier in the day! read more

Finally a STARBUCKS!! Stop by on my way to New Orleans. I was in major need of coffee. Something better than gas station junk coffee. Even though other yelper complained about being crowded. Today wasn't crowded at all. It was pretty chill. It actually said it was closed on yelp, but it wasn't. Bathroom was decent. Trust me it's so much better than gas station bathroom. Staff was friendly and got my order came out quickly. Grabbed my coffee and I was on my way. read more

Starbucks - New Orleans Cup - Coffee & Tea Near Me - Gonzales, Louisiana

Indeed in the drive-thru you will be waiting. This could be because its near a Shopping Center. I always hesitate to get anything from any food place or coffee shops because most of the time the food/drink is made sloppy. In this case I was wrong, the frapp was good. read more

Worst Starbucks ever!!! Stopped here on my drive back to California from Florida. It was the day after Christmas and there was a line as expected, but what I didn't expect was the line to not move because the spiky haired cashier was over tasked making sandwiches for everyone while the remaining staff serviced the drive-thru. I know it'll sound like an exaggeration but it was 38 minutes from the time I walked in to the time I walked out. All we ordered was a Venti dark roast and a single shot of espresso. At least we got to use clean restrooms right- bleck no. Gross! read more

Starbucks - Sink hasn't been cleaned in days - Coffee & Tea Near Me - Gonzales, Louisiana

Stopped in for my standard venti iced coffee with two Splenda and half and half. Ordered the iced coffee and asked for the Splenda to be put in for me. As I went to pour my own half and half I noticed they only had skim milk and 2% on the counter. When I asked the barista for half and half she said they were out but had heavy whipping cream if I wanted that. Out of half and half? This is Starbucks right? I then asked if they had whole milk. After a few moments passed she handed me the standard silver pitcher with the words "half and half" written on it and said this was whole milk. Wondering how the next customer will be notified of the lack of half and half? I sense there will be disappointment as they walk away sipping on their drink as it won't have the full flavor of what we come to expect from half an half in our cups. Giving two stars because at least I have a venti iced coffee next to me...doesn't taste that great but it's caffeine... read more

Avoid this place from 2:00 til 4:30. Drive thru was backed up with 6 cars at 3:30 on a Wednesday. They are either slow or really busy. Decide for yourself just be ready to wait. Btw the parking area is small and usually full in the afternoon. read more

I repeated my order two separate times, after she confirmed it the first time. It's a tight area to go through the driver thru. You definitely need a smaller vehicle. read more

RUDE!! The customer service was so extremely poor I was so shocked! I'm a gold member too! They rudely told me they were out of whip cream which was half of the drink I paid for..... But they told me AFTER I paid. And a extremely rude brunette girl try to get me to pay twice and didn't believe me when I told her I had already paid and just shut the window in my face. Very unsatisfied with my visit to this Starbucks! read more

All the years and times I've visited this location (I work in the area) it has been disappointing the last five visits. Sadly I say I want to stop coming here but there isn't another real coffee shop nearby. The service and quality has gone down tremendously. read more

GROSS. No soap dispenser in the men's room. I have been here twice and both times took a dump. No soap dispenser in the men's room. How is this okay? Insanity!!!!! TWO STARS!!! read more

Cassie made sure to tell me she was proud of the drink she made me and her pride was justified. Best flat white with an extra shot I've ever gotten from any Starbucks! read more

Typical Starbucks! Always fast with mobile ordering. The drive thru can get ridiculous though. But as long as everyone has there order & payment together... it moves pretty quickly. read more

Ricky, why can't I have an almond milk macciatto made into a Frappuccino. Had to settle for a mocha Frappuccino. Plus I was given a tall instead of the grande I asked for. I know custom drinks are available so why are you the only starbucks that doesn't give their customers what they want. That's bad business Ricky! Learn to be a better manager! read more

This is your cookie cutter Starbucks...conveniently located outside the Tanger Outlet mall. If you don't feel the need to get out of your car, use the drive thru, as that is the priority service. The indoor seating is limited, but on a nice day there is ample seating outside. The baristas are friendly and they are not slow, I think they are just more personable and chat with you a little more than in some Baton Rouge locations [when you're in the store]. read more

Despite the convenience of this location, this is hands down the slowest Starbucks I've ever been to. I've gone different days of the week at different times of the day and it lets me down time and time again. One Sunday afternoon, I spent over 30 minutes in the drive thru. I was stuck and unable to get out of line once I realized how slow the service is. I'm not sure if they are underemployed or if the employees are just too social, but I don't recommend getting coffee here if you're in a hurry or have any set plans that day. read more

Does not have any sweet cream cold brew and did not let me know till I was at the window

Overrated. The lines are to long for the same stuff I get in other coffee houses in Gonzales. The yuppies can have it. I'll stick to old school places. read more

At first I wonder why it only 2 and a half star, now I know why ,this is a Slowest Star Buck I ever been , and look like they don't care . The cashier just automatic drop my change in to the tip jar read more

Good coffee. Slow service. I definitely don't blame the place at all. This particular Starbucks is located between New Orleans and Baton Rouge right next to a Tanger Outlet. All the trappings for a ton of people visiting this location. read more

Nothing like getting all the way to work and not having the cream cheese you ordered with your bagel! Thanks...

The coffee was not made correctly lol. The soy milk was spoiled, as it often it is (chunky at the bottom of the cup). The barista happily re-made my drink read more

Consistently dysfunctional staffing and service. The store is always dirty, disorganized and disappointing. Every time we try to order drinks and/or food here they rarely get it right, take forever (longer than any other store we have been to) and really never seem to care. Starbucks as a brand should get involved to fix this absolute mess of theirs. Today we ordered several drinks and the store was basically empty. It took over 20 minutes to get some of the drinks we ordered and we left before receiving all of them. No one working in this store even cared to notice.. So sad... We have a rather significant operation in the area and everyone in our company has similar stories to share. It's hard to believe that these operational and personnel issues are never addressed. We struggle to understand how the management and owners of this operation can live with knowing their store is an embarrassment to the brand. read more

WAY TO SLOW! I waited 14 minutes in drive though with only 5 cars a head of me. So I was thinking ok they must be busy inside. I pull up and look and their was only 4 people in there. Their reason for being slow was we are under staff. Well looking through these review I see people have complained about the same thing 3 mouths ago. So what's really going on at this Starbucks. My drink was good, but so not worth the wait read more

I travel 5 days a week and stop at a Starbucks everyday. I also have gold member status so I've experienced hundreds of Starbucks. Stopped here twice while in town and both times the customer service has been extremely slow .. When they weren't busy and my chocolate smoothie was made incorrectly. I shouldn't have to wait over ten minutes for a drink when there wasn't a line when I ordered. read more