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    Starbucks

    3.7 (3 reviews)
    Open 5:00 am - 9:00 pm
    Updated 1 month ago

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    Oriens Cafe - Sooo good

    Oriens Cafe

    4.1(159 reviews)
    2.1 mi
    $

    I wanted a sweet treat while out and about with a friend of mine and we ended up here this evening…read more I must say I'm licking myself for not taking pictures of the display full of Italian cookies! My friend and I both got a small cup of gelato. I sampled the cookie butter flavor and it was amazing! I opted for two flavors in my bowl so I ended up with cookie butter and cake batter and it was soooo good! I was surprised they had been open for 16 years when I inquired. Before leaving I decided I could get a few cookies to go to bring home for my parents. The woman who served us was very personable and i learned she loved in Rocky Mount NC for 18 years! We bonded over the fact there is no good, authentic Italian food in the south. It was a cute atmosphere with amazing prices! I was sooo surprised to learn that they had a full menu bc the dessert displays were exceptional! Thanks for an awesome experience!

    Rude chubby young woman loses a little g time customer due to her very bad attitude. I waited in…read moreline 15 minutes to get ice cream and cake slices. The woman who was apparently responsible for being the only employee to serve both ice cream and pastries on a busy night was heard telling prior customers that they could get only one flavor ice cream with the small size and two flavors with the medium size. When it was my turn to order, I ordered the large size, thinking I could get 3 flavors. Nope, she said I could only try 2 flavors with the large, and that I am not allowed to have 3 flavors. I asked why, and this only seemed to make her ruder, as she then asked if she could serve the two people in line behind me. I don't know if she was of sound mine, because I cannot fathom how she thought it would be acceptable to serve the people in line behind me. I can only assume me she was trying to take her rudeness up to the next level so that I would get upset and leave. This young woman (a teenager?) has a lot to learn about customer service and customer psychology, because if course I told her it is not acceptable to first set e the customers in line behind him. My response appeared to catch her off guard, because she stammered and mumbled a sarcastic respond respond nse, and repeated it twice more, in case I did not hear her the first or second time. As a member of a 5th generation Rochester family, I have to say I am finding the current generation of high school and college age employees to be clueless and entitled. Many, like the one at Oriens Cafe, do not appear to care about their employer's business, as they discourage customers from returning, as a result of horrendous customer service. I am voting with my wallet, and never again will I give my business to Oriens. I will get my ice cream from Pittsford Dairy Farms, whose young employees have always been professional and provide good customer service. They motivate me to return often, as my business there seems appreciated, and they serve you literally twice the amount of ice cream for the same price.

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    Oriens Cafe
    Oriens Cafe - Cannolis and other desserts

    Cannolis and other desserts

    Oriens Cafe

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    Starbucks - coffee - Updated July 2026

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