The only starbucks location I go to. They open early and close real late and they know how to make perfect drinks! All the other starbucks location in hemet seem to make the chai tea latte taste like hot tap water. read more

This location has friendly baristas,very clean and my order always comes out great keep up the good work guys .

I love this starbucks. I drive out of the way on my way into work just to drive thru this location. Every experience has been a great experience. Great customer service! read more

Of all of the Starbucks I have been to, this is the only one that has ever made a mistake with my drink, and this has happened multiple times. I used a different starbucks for over a year without any issue and have been going to this one for about 3 months and have been having issues with improperly made drinks and food items out of stock. I do not have complicated orders however I have had drinks missing appropriate flavoring, made sweet when ordered unsweetened and made hot when ordered iced. It appears that there is a need for more training at this location as they are very slow and unable to execute simple drinks correctly and efficiently. read more

A nice place to hangout, do some work and escape. Some of the electrical outlets are a bit loose and thus don't work so well. I appreciate the friendly staff, cold teas and having a place where one can just hang and do some work. Thank you SB! read more

Sometimes the customer service is great and sometimes it is horrible. At least a handful of times, I've heard baristas gossip (loudly) about customers from earlier in the day. I understand customer service can be frustrating but it is pretty unprofessional. I've never had a problem with drink orders but have received a half cold breakfast wrap before! I decided not to complain because I've countlessly been at the register and not been acknowledged. The only reason I go here is because it's open the latest. However, I'm definitely going to try some of the other Hemet locations. I guess one perk is it's usually clean? read more

I'm not sure what happens but I got a small when o asked for one if there largest sizes the service was good place was clean just confused on the cup size! read more

I go to this starbucks just about every day. The coffee here is exceptional (as in all starbucks), the staff is very respectful, and the environment is acceptable! The wifi is also supposed to switch to google at some point as well, so I look foreward to it! read more

I always come to this Starbucks during my lunch and I have never had any problems, but lately they have been messing up my orders. I know people make mistakes but they have been messing it up a lot lately and it's really annoying. For example today I went during my lunch and I always carry a personal cup, so I let the guy know I had a personal cup and I wanted an iced coffee, with extra creamer and two extra pumps of the classic. He said he didn't get my order so I had to repeat myself. When I arrived to the drive thru window I told the guy I had a free reward I wanted to use, he scanned my phone and handed me my bakery item. I gave him the cup and he was confused. I told him I let him know I had a personal cup and I want to use it. I didn't care about the discount I just wanted it in my cup. He then took my cup poured my drink into the personal cup and handed it back. From the looks of it, it didn't look too bad. Until I took a sip and it tasted horrible. I wish they would stop making the orders wrong and give me my actual drink that I ordered. I love Starbucks and I wont stop going there, I'm just not so sure I will be coming to this one anymore. read more

Worst Serious Strawberry and Café Mocha ever. We saw the staff putting 6 packets of Sweet n Low into other drinks and ours were undrinkable. Tasted like Sweet n Low add to water. We would of taken it back, but were in the drive thru. I was given a handful of napkins and no receipt. Shame on Starbucks read more

The place is dirty, and eek the bathrooms are gross. The employees are not friendly and on the rude side.

This is my go to spot when skating around town the staff is so friendly here. They always get my order right even with the extra sweetener. The free wifi is a bonus incase I get tired and wanna relax and download music or send company emails I can do it all here in a peaceful place . I will always come back read more

Starbucks has a new name Starbucks hotel Buy nothing and get the nice comfortable chair Spend money and if your lucky you might get a wooden chair to sit that's if some that isn't buying something didn't get there before you Corp Ofc says it's a first come fi basis Oh and you can bring food from somewhere else and it's no problem Isn't that a great co to take care of the homeless and non buying customers Starbucks here is for the homeless come in and take a nice comfortable leather chair and even bring in food from somewhere else it's not a problem as its a first come and go to sleep at the Starbucks hotel 02/22/10 read more

For the 2nd time, I checked online to see what lunch offers there were, and again, thought I would order a salad. There were several to choose from. BUT, when I got to Starbucks, lo and behold, they didn't have that salad and had no idea what I was talking about! The same thing happened two weeks ago. Said they only had 1 salad and it was totally different. I asked why was it online but they didn't have it. She had no idea and again said no one there knew what I was talking about! Then my white chocolate mocha was different than before. Just what is going on with this place? Please do NOT advertise something that is NOT even in the store! And if I want my coffee order changed, I will tell you! read more

On 6/6/17, I was in this location from about 3:30-6:15pm, enjoying my tea and reading. Everything was fine until about 5:30pm. Just before then a group of 3 teenage girls came in and sat at a long table. They were quiet minding their own business. Shortly afterwards a group of teenage boys came in and started to bother the girls. One of the boys had a pellet gun and started waving it around & firing it at the girls. He wasn't even old enough to be carrying a pellet gun. One of the girls was hit in the leg. The only male staff on duty ordered the boys out of Starbucks. However, the boys came back in. The boy with the pellet gun started waving the gun again. He ordered them out again and called the mall security. I waited until 6:15pm for the mall security to show up, but no one did. I left my phone number with the staff in case it was needed. The police should have been called instead of the mall security. Someone could have been seriously injured. I certainly won't be back to that location. The staff needed to be properly trained on how to handle such a situation. read more

Fix your water filter!! They hand me my iced tea and it is cloudy and almost thick looking I ask if their water filter is broken cause it doesn't look right and the barista says no it's not broken.... I take a sip, disgusting! Tastes like straight tap water! I always order without sweetener so you can taste the water much more and this has happened to me before at other Starbucks but the difference at this location was their rude and unprofessional response when I asked for my money back. The barista said well we can't control the water quality and then admitted that yes the filter was broken but there's nothing they can do about it and it's out of their control. She said there are other Starbucks in town to go to and I should just go there.... Nice. Lying, making excuses and rudeness I guess they really don't care at all. read more

This was my store after Esplanade failed miserably. Employees are always friendly and they used to get the drink right every single time. Then the sticker system turned it into .. wrong every single time, even though EVERY time I took the time to explain and ask them to be sure it is done the way I want. I don't want caramel and whipped all around the inside of the cup, only on top. Who would think that is a huge problem. Well it seems to be. Then, consistently dump the incorrectly made drink that is saturated with the cream and caramel I didn't want into a new cup and put MORE caramel and whipped on top. How insultingly rude. Three times in a row and they are out. I will never go back there. Looking for a great new coffee place in Hemet. read more