Today's five star goes to both Tara & Tarin for their amazing and I do mean amazing customer-centered services! They're genuine smile, care for the customer and personalities shined as they did their jobs. You can tell that they truly enjoy what they do and they enjoy people based upon the interaction. Starbucks should be very proud and honored to have two such professional professionals! Now onto my Matcha! I am in love with that Matcha! It replaces anything else I've ever had and pistachio is the best. If you have a chance to go in and you truly want to feel as if you are the most valued customer, make sure to have Tara & Tarin work with you - you truly will not be disappointed read more

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First time at this location and service was fabulous and my order was perfection! I'm obsessed with the brown sugar shake es espresso latte - oat milk , vanilla protein and Brien sugar cold foam is my chokehold go to! Adding in my banana walnut loaf and gold member rewards = winning !!! 5 stars baby read more

Starbucks - Morning fix before work - Coffee & Tea Near Me - Jacksonville, Florida

Walked in and immediately notice an odor similar to a familiar insect spray. Not pleasant smell or able to overlook. Would not want to consume foods there that are likely exposed as well.c read more

Very welcoming staff & very efficient on my order so I could snag it and get back in the car! Will definitely be back!

It' was 2:02 PM on Christmas Day and the door was open. There were people were behind the counter and they told me they were closed. I asked if I could just use the bathroom and they told me no. They could've let me use the bathroom since I had intentions on buying the coffee. I will be going to the coffee bar across the street from now on It would not have delayed them from leaving as they were still cleaning up behind the counter read more

Always quick and kind. Usually open seats. I love the big windows you can sit by it has perfect lighting. The food was fresh and was ready quick. read more

Starbucks - Uh, you're coming home with me - Coffee & Tea Near Me - Jacksonville, Florida

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On October 19, 2025 at approximately 4pm, my daughter who was visibly pregnant, 9 months to be exact, had to empty her bladder. It was actually my idea for her to go in and ask at this San Marco Starbucks at 1980 San Marco Blvd in Jacksonville, Florida. To my horror (I waited outside), my daughter walked back out and said the person inside told her that she had to make a purchase and sent her out. How do you do that to a pregnant woman! You are disgusting Starbucks!!!! read more

This place is an anomaly. Depending on the time and day, you could have all sorts of experiences here. I've read the other reviews and they are all "kinda" accurrate, in my opinion. Yep, there are times I've seen a few homeless patrons and it is somewhat off putting. However, it isn't anymore off putting than the business people or patrons who commandeer tables and have loud in-person and on-the-phone meetings. Ugh. Sometimes service is confusingly slow and sometimes it's on point and delivered with a smile. The coffee tastes are more consistent than the environment. If I'm already in the area and can walk to this starbucks, it's a yes for me. But I don't think driving to it, trying to find parking, and gambling on the experience, is worth it. read more

Great service! They were short handed and Jennie did a fantastic job keeping up with everyone's order. Always had a great attitude and seemed to really enjoy helping everyone. Great place and even better because of Jennie! Thank you read more

This particular Starbucks location is relatively clean and the staff is friendly. I do have to say that I am not a fan of Starbucks to go. In my opinion, it is overpriced coffee that has built an impressive brand on the fact that people want to be seen buying a supposedly higher-end brand (or at least the perception of a higher quality brand) and will gladly pay a higher price for such an experience. If you are a fan of Starbucks, this location is perfect for you. I myself am not impressed with the illusion of a better quality coffee. I just feel there are better options out there for either a cup of coffee or breakfast in general. read more

Combative Senior Staff member. i have no idea who is training the senior workers at this location but it's disgusting. I asked for my usual pumpkin cream cold brew, however after receiving it and trying it, it tasted a bit off almost bitter. I kindly ask if there is anything they can do to fix the drink but instead of that, their senior worker with BLUE hair, 5 '2, arms covered in tattoos becomes combative with me about the drink. I have no idea who in their right mind would do that but they need to go back to the drawing board and figure out what customer service is. If I was being unreasonable I would understand but I explained to the staff that I get this drink literally ever other day for my wife and if it's even off by a slim margin I would be sent back to whichever Starbucks I got the drink and would kindly ask them to remake it. I am upset that I even tipped after being treated like that. Safe to say I will NEVER come back so long as that person is still working there. Horrendous work. Take a course on customer service or get that BLUE 40 out of your hair maybe it'll help. read more

Worst Starbucks in Jax. Was wonderful for years but the new management wants it to be a homeless camp. I understand the hugely important social issue regarding homelessness. That's not an issue a coffee shop is going to solve. No one wants to attempt to enjoy a cup when someone next to them smells bad. Customers are leaving in droves and heading to the SB in Lakewood. Will corporate address it? I doubt it. Maybe the numbers will. read more

The worst coffee I have ever had! It tasted burnt. Threw it away! I'll be going to local shops such as Southern Grounds from now on.

I always enjoy my Starbucks coffee hot!!! Llove that I can try a new latte flavor and if I don't like it, they will make me a brand new one!!! I love that Starbucks, for the most part is always consistent with their drinks!!! read more

Stopped in today for an afternoon pick me up (small coffee with cream). This place is located in San Marco on San Marco Blvd in the area where all the shops are. They have both inside and outside seating which for most part were occupied by persons on their phone or computer. Would have liked to use their outside seating as it was a nice day to sit outside but some guy was on his phone on speaker having a conversation so I just took it to go. The business was not busy and I was promptly greeted by the young lady taking orders and the young man making drinks. The young lady at the register was helpful in helping me reload my Starbucks app and prompt in taking my order. Also got to try a free sample of the new chocolate pistachio roll, not my speed but not terrible. Only complaint was that it took over 5 minutes to get a plain coffee. read more

At this Starbucks, all there is love in a cup! After candid stroll through Downtown Jacksonville... a delicious dinner at Chicago's Pizza... and getting caught in a little drizzle of rain; I decided to a cup of Joe would be the perfect amount of warmth needed to finish of my evening. Which was also around the time that I realized majority of the coffee shops closed early on Sundays but, Starbucks was the only shop open later than the average coffee shop. Therefore, I had to get past my thoughts of the poor experience I had with the Starbucks location in Neptune Beach just to give the one in San Marco a chance to redeem their sibling. Overall, my experience was great! The baristas at the San Marco location was total rockstars or maybe they were more so in awe with my hair color. LOL! The barista that created my hot, venti, Vanilla Bean Latte used some sort of half and half that made my latte smooth. He literally sculpted my drink to fit my expectations: light, sweet, creamy, and delicious with every sip. read more

Haven't had a bad experience in this store yet. I'm usually in this area on Mondays and towards the end of my day I stop in to grab a little something to get me home. The store is always clean and well kept. It's usually the same staff on when I stop in but even when it's not; whoever is behind the counter is pretty cool. Usually have my order rung in by the time I get to the register. I deal with diabetes, and usually get black tea unsweetened but occasionally I get it with a Stevia or a Splenda just for a little something. A few times I've been suggested other low carb/low sugar items. This store is on the money!! read more

I am a GM for A buisness in the Local area and I have been a Loyal customer as well as my Wife to Starbucks. However Our Past 3 or 4 visits Have been Terrible. This is The New Location @9406AtlanticBlvd. Across from Regency Mall. we spend min $15.00 per morning Not to mention the amount of buisness that my Staff Brings on a daily basi. the young man who wears a pink skulls cap was visibly annoyed with his co workers and was extremely snappy at myself and others before me. The Women with weave / braids with diied ends and glasses w/ a visor she was loud discussing w/ co workers that she don't play that sh?% and that the man gonna wait she was basically aggressive with how she was displaying her body language & while making the coffee drinks she messed up 2 times due to her being so agreasier and behaving as if she was ready to fight or elevate the situation .The same thing has been happening all week. I watched today as the table full of managers having a co. Meeting the same women with the Black blonde weave / braids was so mean to a man waiting for his drink, she was was very snappy and seems to talk very street in-front of customers waiting ... the lines are rid at times and for those of us who are good customers that appreciate your buisness should % Not have to be treated w/ disrespec. It works Both ways to Exist & Be successful. The manage is a shorter Lady whom did Not want to be bothered with these complaints she visibly rolled her eyes and gave No type of logical nor professional response it was clear she has No training in critical thinking or people skills. She actually said verbatim "well, ok " rolled her eyes and shrugged her right side walked away and made a face of discuss to co worked . Multiple Customers whiteness this and I as m posi that your cameras would show Today between 10:50-11:20am. It's a shame that the store has this going on and mana that definitely is Not Trained well. I Now feel so uncomfortable and anxiety that it's Not Worth The Long line anymore for our favorite Morning Drink. Until we get an apology and those Bad habit's That your Staff are displaying changes ,starbucks will Not be Getting our business, and we will share our dissatisfaction & bad experience @thisLocation. read more

I'm hoping this is the Wolfson Children's Hospital location that I'm yelping about! This is a very busy location with many medical professionals. I waited in a long line, but only for about 10 minutes. Diana helped me at the register. I asked for something cold, highly caffeinated, and sweet. She suggested the caramel macchiato and it is delicious! I also got a pumpkin cream muffin--very moist and also very good. Kudos to these baristas who keep it positive when people in line may be dealing with a stressful health issue. read more

Starbucks - Pumpkin cream muffin and Iced Caramel Macchiato - Coffee & Tea Near Me - Jacksonville, Florida

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The past review:This is probably one of my least favorite locations in Jacksonville Florida. The foot traffic is very heavy here with stuffy and arrogant minded people here, customers and employees. I hate writing this, but let's be honest. 'Tis is too true. It is crowded and busy inside and out, so I did not stay. Got my coffee and ran. There is a much friendlier coffee shop around the corner that ANYONE can go to and be treated very well and would enjoy their visit in comfort and ease. 04/17/19-I wrote this review above after a bad visit at Starbucks. I am here now and want to say I was greeted very kindly by the Lady employee and she was very kind and polite, unlike the last time I was here and left angry and upset. Today, they get five stars instead of two or three stars. I apologize for writing a review based on one bad visit. I truly do love Starbucks. Thank you for doing a great job today. I Will happily be back again. I just don't like it when the place is real crowded. Today was not too bad. My Cafe Latte' Grande with sugar free sweetener creamer was delicious. I love the app. I had $28.00 on it. Way to go Starbucks in San Marco. read more

22/365 Hit up this Starbucks by default, as it was the closest location to the hotel we stayed at for the night while in the area. Luckily, it was a good stop! We rarely find a location that isn't good, but we have had a few misses while travelling. As per the more normal way of things, this location was quick and easy. I have a standard order for my drink, like most coffee drinkers, and oddly enough it gets messed up pretty frequently when we go to a place other than my regular spot. My order here was perfect and the staff was really nice, too! Overall: A Good stop off for a coffee boost. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

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Starbucks is Starbucks is Starbucks. Except when it isn't. The cashier was delightful. She had apparently transferred from the UNF Starbucks. The barista, Isabelle, was another story. My drink, and others, took a backseat to first, her telephone conversation and second, her in-person conversation with a friend who stopped by to visit. On the positive side, the wonderful cashier spelled my name correctly. read more

We left The Grotto after having dinner and drinks with some good friends, and I decided to pop in here and grab an iced coffee since we had parked directly in front of the store. Upon entering, I immediately loved the layout of this particular SBUX. It's nice and open with plenty of seating and outlets. Very clean. It was a little after 9pm, so they weren't very busy. Only two employees were working. One was stocking some stuff and the other was taking orders and making the coffee. There were only a couple of people in front of me with no other orders pending, and the girl behind the counter was so incredibly slow. She also wasn't very friendly; no talking... not even a smile. Seemed like this was the last place in the world she wanted to be. Finally got my iced coffee and there was something off about it. I'm not sure how exactly she managed to screw it up (never had that happen before) because the way I order my iced coffee is not difficult. I also know SBUX will remake your drink if you aren't happy with it, but I was tired and can drink coffee black if there's no cream and sugar available, so I didn't worry about saying anything. This is a nice SBUX with some outstanding Yelp reviews from other local Yeeps whom I know and trust. I'm thinking maybe this one particular barista was just having an off night. Personally, I can't give it more than three stars, but this review is from only one experience here. If I return again and have a better experience, I'll make sure to write an update. The location of this SBUX in San Marco is great, but there is no drive-thru and it can be difficult to find a parking space since there is no private lot (only street parking). If you're looking for a SBUX you can run into quickly, this may not be the one for you. read more

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I'm over this location... and honestly all of starbucks. Train your baristas please. Yesterday we went back to get our replacement coffees from last weekend. The gentleman was very helpful and kind. BUT!!!!! What do you do when your "replacement" coffees from the last visit were totally a fail, yet again. Went from being iced milk to being watered down coffee with no flavor. I do not understand how espresso, white mocha, cream and ice can be so hard. Starbucks isn't cheap so please be consistent when making drinks. I think this is a sign to just make coffee at home because those are always perfectly made. read more

Came here to get out of the rain and drown my sorrows in not finding a dress at Grease Rags' dress sale. The place was spotless and surprisingly packed for the afternoon-into-evening. I decided to sulk in my car instead with a vanilla bean scone and a venti green tea latte with nonfat milk. The 2 baristas behind the counter were handling orders like pros and in no time I had my order ready. I really like the wall art as that caught my eye while waiting around. But there was sadness to get over so off I went. My drink was prepared just like I like it and the scones were warm and delicious. I don't condone the use of Starbucks to make someone feel better, but it helps. read more

Starbucks - Nice art - Coffee & Tea Near Me - Jacksonville, Florida

I've never been to this Starbucks and not had fresh coffee and pleasant customer service. I've been coming to Jacksonville once a week for 4 months, and after my first visit, they made an effort to remember my name. From then on, they knew my order and tried to have it ready as soon as I walked in the door. I've watched them handle customers who were less than nice or reasonable and they always make things right. Every morning I'm in Jacksonville, I always tell myself, "I'm going to try somewhere else for coffee", but I always end up driving here because of the atmosphere and great coffee. Thanks guys!! read more

Seriously this is one of my favorite Starbucks. I don't know who I love more, the night or the morning crew. Everyone is always so pleasant. The service is very fast and the quality of the drinks are high! Even my mobile orders always turn out perfect. I love how informed all the baristas are. When they discontinued the Oprah Chia Latte, the immediately told me when they were on their last supply and offered suggestions on how I can recreate the drink. Whenever there are new flavors, drinks and brews they can tell me whats in them and can assess if I would like the drinks or not. Plus, they are amazing great at making sure my vegan drinks stay vegan. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

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Let me just say, this Starbucks is absolutely amazing. I'm a Starbucks snob and I had an unfortunate horrible experience at another store and decided to stop here to get my drink right. Shout out to Flip!!! He listened, understood and perfected my drink. People often take our Baristas for granted but I truly appreciate the ones that take pride in their job and provide A+ customer service. Flip, I really appreciate you. It's the little things in life that often mean the most. Thank you . read more

One of my favorite's in Jacksonville. It's a Starbucks, but it's not like every other one. They really took care with the design of this one and made it assimilate well into the surrounding San Marco neighborhood. The baristas were definitely more cheerful than your average shot puller and made me smile on the rather dreary day. Had no problems with the Wifi and the computer seating with plenty of plugs was perfect for this 'on the go' yelper. read more

Starbucks - Laptop bar. - Coffee & Tea Near Me - Jacksonville, Florida

Great staff. New comfortable seating. In walking distance of the best neighborhood. Shopping and restaurants, and even a theatre near by. Great for the locals of San Marco. Perfect for foot traffic. Fast service, some of the most accurate orders I've ever gotten, consistently at any Starbucks in Jacksonville. (Which, face it, is welcome in it of itself.) Plenty of outdoor seating. Great if you are walking a dog. They will give you a pup-cup if you ask. (A small cup of whipped cream to occupy your animal.) They have clean bathrooms. They are an absolute God-send during the many 5k races that happen in the San Marco area. They've pretty much got a system down for handling large crowds of patrons, from what I can tell. They are the bestest Starbucks on the Southside, in my opinion. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

It is a busy location, but I love that I can come in and either study or enjoy a cup of coffee with the same service I receive at any other Starbucks. The baristas are friendly and make sure that you are at home while you are at this location. I have noticed that they recognize regular patrons and give special note to make sure that they are recognized and given a little bit of specialness. I like that the community is close knit, and the drinks are always on point. If there is a mistake, they are quick to fix it and make it promptly. read more

Clean business, my husband loves the coffee and I like the complimentary water when we travel. Had their quinoa black bean salad for dinner, big enough to share! Nice outdoor seating and within walking distance of our hotel. read more

Love this location in the heart of San Marco! Great atmosphere with great staff and obviously great coffee.

The staff here is the best in Jacksonville. I am not sure of their names, but in the morning they are the best at being quick, accurate and always smiling wishing you a good morning. I pass 6 Starbucks on my way to work, yet I always stop here, mainly because of the reasons stated above. This morning the line was long but (Shantel?) had my coffee ready so when I paid I was on my way. Lindsay, wow I hope I spelled it correctly, in particular stands out. She wore a great Halloween costume this year, I thought she looked great. She's always cheery bright and full of smiles. The whole team rocks! These guys make me want to have a good morning. Keep it up. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

Flip is amazing, he makes the best shaking espresso no classic add brown sugar and light splash of cream . Delicious!!!! Thank You

Great staff- warm, welcoming and friendly. Clean store and the whole vibe inside is very organic.. Like it. It's Sunday and only few peeps in the store but one will find that Parking is not plentiful and may have jump out from passenger side n run in and out or park on a side street... Love the whole small downtown charm feel tho! read more

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Wifi sucks but the staff are a bunch of fun-loving happy people! Makes the visits worth it! Thumbs up! read more

Starbucks - Bold Coffee and Peppermint Brownie! - Coffee & Tea Near Me - Jacksonville, Florida

Great service and tasty drinks and food. The staff always takes care of you. There is a charging bar for working on a laptop. It is always peaceful and quiet read more

Starbucks - A birthday cake frappucino and a strawberry frappucino - Coffee & Tea Near Me - Jacksonville, Florida

Nice Starbucks with ample seating indoors and out. The employees are very nice and quick with making your order. They definitely keep it clean and it smells so damn good in the store. This was my first time at this location so the more I go, the better I will review! read more

What I love about this place is that they have an amazing team and I always get my order in a timely manner. Sometimes it really packed especially during the weekends. I used to study here when I was still in school. read more