I've been loving the oat milk shaken espresso lately. I especially fell in love with a Horchata latte. I love that Starbucks is available at 5 AM. I don't have a lot of options when I'm out and about late at night so knowing that Starbucks is open when I'm awake is a game changer for me. read more

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The last time I went to this location, the drink was mostly ice. Luckily, I checked before leaving- it was heavy. I asked them if I could get another with less ice. The barista didn't seem too happy about that request. Today, I placed a couple of orders, being sure to request less ice in my order. The order was ready and the barista was very friendly. However, even if there was less ice, the drink was watered down. I confirmed with my hubby who agreed that his drink was not as tasteful as normal. I was surprised that there wasn't the usual drive-thru line. I'm wondering if the quality of the drinks is the reason? read more

This starbucks was our first stop when we got to Oahu! They had a nice clean place, the staff was so nice, and welcoming! We got our usual starbucks drinks and they made them exactly how we like them! They have a great variety of Hawaii exclusive merch which was I was looking for! There was great parking, and not busy at all. read more

If this is the Starbies by Raising canes? Yes, best 1 on island!! Consistency a1. Im coming from Ewa Beach bc my starbies espresso machine has been done for a few days now ugh. So I come all the way to this location bc it is worth the drive & they kill it every single time. No miss! S/o to these workers. Love them! read more

Will definitely be back! First off, let me say that I am not a Starbucks fan because the consistency is not always there. However, I was next door at the Residence Inn and needed a cup of coffee before I started my day. I walked in and despite the fire alarm going off, the staff greeted me with a smile and a sense of humor regarding the situation (someone had accidentally pulled the alarm). I felt like I was being welcomed into someone's home. Store is very clean and staff was cheery, professional and friendly. The drink? My white chocolate mocha was balanced and smooth -- just how I like it. No bitterness and stirred well. Will be back when I'm in the area! The manager is doing a great job! read more

The quality of my Starbucks drinks has been going downhill. What happened to the baristas carefully measuring the ingredients? My usual drinks (caramel macchiato and the caramel Frappuccino) just don't taste the same anymore. I understand that each barista has their own style, but if they made a menu drink and tasted it themselves, maybe they'd notice the difference. It feels like they're cutting corners. read more

It's like an oasis in Kapolei... For this townie I didn't expect to find a Starbucks especially in the Kapolei area and needing to find a restroom as well felt it was a win win situation didn't quite work out as it was out of order...sigh! This beautiful much more modern style building shares the lot area with Hele gas station and 7-Eleven and does have a drive thru along with a modest amount of seating inside and see that many do take advantage to chill for whatever reasons inside. The service counter is quite long and spacious which I'm sure handles a constant decent flow of orders. The staff here is very sweet and friendly and would've stayed to enjoy this vibe bud had to find a restroom unfortunately and just got my Summer Berry Refresher drink but will definitely be back whenever I'm in the area. Thank you! read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

I ordered the viral Dubai chocolate Matcha, which was absolutely delicious minus the fact there is so much ice. For a $7 drink I would appreciate it if I had more than a few sips! The cup is 70-75% full of ice. At least it's the good ice to chew on but still for the price I would like more drink, I put less ice for this exact reason. do better please Starbucks! read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

I ordered a drink for the first time by mobile order. They had my drink made quickly. They had a lot of staff and were good on thanking me and have a Happy New Year's as well. Very friendly even though they were busy when I was in there. This location was clean and organized. This is a very big store with a lot of parking as well. read more

It's fine--but for those who struggle with concentration, I don't recommend coming here if you're wanting a place where you can better focus; the volume of the speaker is always really loud (even with noise-cancelling headphones on) plus the equipments' noise can be really bothersome. I still come here to study, though this is my very-last resort if I really need to focus on finishing assignments. Also, I looked it up: Starbucks has a rule that disallows animals to remain inside the eatery. I notice that this location is really lax regarding this rule and doesn't enforce it, to my honest annoyance. Tonight, a diner ate and studied inside with an adult pitbull and though he was leashed, he would jump on neighboring diners minding their own business and howl for his owner's attention. This further added to my issue of focus. These are my two big grievances with Starbucks. Aside from them, staff is pretty friendly and my order is often gotten right. read more

I like this location because it's away from traffic (kind of) and an easy in and out. Well let me tell it was a good stop. I ordered the refreshing drink with strawberries because it was sooo good in Kona. It was hubbys first time so we ordered one without lemonade and we asked to hold the ice. I actually ordered the wrong one -should have been the pink drink because it was missing the coconut milk. I dont know if they don't like it when ask them to hold the ice -that was just the vibe we both got. Nonetheless it was delicious and refreshing! read more

Starbucks - Strawberry /Açai refreshing drink venti - Coffee & Tea Near Me - Kapolei, Hawaii

They do get very busy at times, but the customer service has always been so friendly! Never had a problem with my orders. And the little messages are a cute addition. read more

I enjoy going to this Starbucks. The baristas are usually friendly and most of the time it is quick. The location is in an odd spot especially when it's poppin' in the morning. You'll surely be in a crunch with the drive thru long line out in the street and blocking the cars in parking stalls too. Not to mention people exiting the drive thru don't always read the sign that says no right turn which they still do...so it can be a bit of a jam. I suggest coming at a later time, but if you can't..power to ya! My favorite drink is an iced americano but I have yet to try a burnt free tasting one from here so the usual is just a regular iced coffee. Every time I order an americano, the shots are always burnt. Don't leave them too long...it'll turn too dark and shucks..no good. Today I ordered mango dragonfruit refreshers, the best non coffee beverage from here in my opinion! A caramel Frappuccino which was perfectly made, check out that whip and caramel drizzle game, right on! And some sweet treats on the side. I ordered a coffee cake, but upon receiving it..I was disappointed it was all crumbly and broken into pieces. I told the girl in the drive thru, she was so sweet and apologized about that and then gave me a new one. Thank you so much. Great customer service! Will keep on coming back~ read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

Waited 20+ minutes and still waiting for a mobile order. Waited for the notification of it being started then headed to store when I got here only had 4 cars in drive through line. Went in to pick up mobile order that said it was completed on the app only to find out it hasn't even been started . Ordered 30 minutes before I had to start getting kids to school and now kids are running behind ended up canceling order. read more

I love this Starbucks location. I have been coming here for awhile and my orders are always correct. Very clean and with lots of room. This Starbucks was great during the pandemic because it's so roomy. I really felt they took everyone's health seriously and I felt comfortable going into pickup my orders. All of the Baristas are very friendly and work well together. This is a very busy location and there are many Baristas working all the time. I have watched them while waiting for my order and I was impressed at how well they work around each other....literally. Everyone has their duty and they just glide with ease around each other to get the orders out quickly. My orders always come out delicious and correct. I have been to many Starbucks and my drink don't always come out correct, but I have never been disappointed at this Starbucks. The only downside to this Starbucks is how busy their drive thru is. Sometimes the line is coming out to the main road, but I think it's because everyone in Kapolei and Ewa knows that they make delicious drinks I decided to write this review today because several times now I had the pleasure of meeting Ava.... She is the Barista at the drive thru. She is so charming and personable. I have never met a person with such outstanding customer service skills. You can tell she really loves her job, enjoys meeting people and truly cares about her customers. Thank you Ava for always greeting your customers with a smile and for just being YOU. read more

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Such a bad experience on March 7 at 8am. This is my favorite location, but the lady at the window ruined it for me. I asked for a light ice. The lady at the door (shakes the cup) said "oh you wanted light ice?" Looked at the cup "oh it says light ice" I grabbed the cup and knew immediately the ice was all the way in the bottom of the cup. So I asked if I can have no ice instead. She said yes. Saw her from the window talking to another lady and looking directly at me. Think nothing of it. Got my drink and thanked her. Drove off and notice this on the cup. I wasn't even trying to be rude. If anything she was coming off rude. Bad service. read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

Visited late morning, 14 July 2021 Brown water from the gods (or the baristas, whichever you prefer) I go to this Starbeezy location whenever the one nearest me looks too busy and I'm nearby. This location usually has a long looking line but it goes by fairly quickly. Plus, if I do not want to wait in line, I can always go inside. It shares a parking lot with a gas station and 2 other businesses so it can get a bit tricky to park. Inside, the store is much larger than most Starbeezy locations in the vicinity. The counter is a bigger L shape so customers can tell the difference between the order counter and the pick up counter. I personally have never seen inside crowded (granted, I've only gone during "covid times"), but there is ample space for in store sipping. There is a wider selection of merchandise and they sometimes have items I don't see in my nearer location. The facility is always clean and the baristas are always friendly. Give them a visit. read more

Starbucks - Coffee & Tea Near Me - Kapolei, Hawaii

Bottom line up front, my trenta strawberry acai lemonade refresher took 20 minutes to get it ready. And by the way, I also ordered a ham and cheese sandwich warmed, but it was already cold by the time my drink was done. It was one Sunday afternoon, per usual routine, when I stepped out to get my afternoon drinks and chose to go to Starbucks in Kapolei Pkwy instead of my usual Kamokila. Place my order via the SB app thinking by the time I get there, my order would be ready. I was wrong. It was an in-store pickup so I waited in the lobby, and waited, and waited. I see people coming in placing their orders in person and out. I have seen multiple cutomers came in and out. It made me asked myself, why did I order mine via the app if showing up in person is way way faster. But also perhaps the number one question was, did my refresher really took 20 minutes to prep, but why? I asked one of the staff about my order, and I was told unapologetically that my order was in line and also was told they were busy as the drive thru line was nonstop, which is not a very good excuse. Overall experience on that day 24DEC, was chaotic, the restroom was dirty. There were at least two homeless hanging inside the store. The tables needed cleaning. Trash were everywhere. The staff were not a great team. They dont communicate. They highly misprioritize orders. I suggest everyone to go over some deep re-training and add some hospitality and customer service courses. Mahalo read more

I usually go to the one on Beretania in Safeway, but my experience at the Kapolei Starbucks... was awesome The ladies over there are so friendly and so sweet it's just like you're part of their family!!!! Keep it up ladies you guys are doing an awesome job. I will see you folks again. read more

Disappointed. They said that policy has changed. When ordering on the mobile app, need to order 10 minutes before arrival. Order ed the summer berry lemonade refresher. Wrong cup, wrong lid and wrong straw. Maybe they do need the 10 minutes to get the order right. read more

Went to meet friends here. Went in line, no greeting or ill be with you. After a min or 2 I just walked away and waited for friends to arrive. Guess what!? When new customers came in, they were all greeted. To funny. SB has changed through the years. Product quality and customer service. But Manoa, Aiea and Waikele still amazes me with the customer service and quality. Aloha and Happy Thanksgiving! read more

Thought I'd run in and get an iced coffee before my manicure. They seem to cater to the drive in customers more, it took awhile to get my coffee despite it being deserted inside. They still don't let anybody sit indoors due to covid. It was very noisy inside though because the workers were yelling alot at each other so I could barely hear the cashier when placing my order. My iced coffee was really pale and weak, could hardly taste any coffee. I never had this so weak before from Starbucks. Usually it's pretty strong and dark. I wish I could add my own milk but nowadays they have to so it for you. Also seems like a lot of ice. I got ripped off $3.93 for weak iced coffee. At least I used a gift card so not my money wasted! Also the driveway is humbug one way but I still went out the wrong way in protest. read more

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YAY! a new Starbucks in Kapolei with a drive thru! This place has all the yummy baked goods and caffeine drinks you expect from all the other Starbucks. If you have never visited a Starbucks: This place has coffee, tea and blended drinks. You can order in store, online or on their app. Sugarfree syrups are available. I love Starbucks because you can customize the drink the way you want it. Go on with your bad self and get that Caramel Frapp with 3 pumps toffeenut and 3 pumps caramel drizzled with some pretty walls and whipped cream. (That is a butterbeer frapp in case you don't know) The one big difference I love about this location is the seating area. It is so big and open! There is a LOT more room to find a cozy little area to relax, hop on to your laptop, and enjoy your favorite Starbucks beverage. I visited the drive thru and ordered inside. The staff are really friendly, just like all the other locations. There is a lot of parking. Gone are the days of worrying the dialysis center will tow you! (the other Kapolei Starbucks had limited parking and constantly towed people. Those savages.) If you live in the Kapolei area and wished for a Starbucks that was closer to the cross section leading to H1 or Kualakai Parkways, your wish has been granted! It is at a great location and it is right next to a 7 eleven and a Hele gas station! whoo hoo! I have not had any trouble with orders and they have been quick making drinks too. This may be my new favorite location! read more

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This location is brand new. Came in here looking for a gift but they did not have it yet. Baristas are friendly and welcoming. The decor is colorful and vibrant. The seating inviting and for once I could sit! I had my favorite Pumpkin cream cold brew. I'll be back for that gift I was looking at Well today is a fail! My nitro cold brew doesn't look like a cold brew! Disappointing! read more

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I love this new Starbucks. Is it drive-through it's right in Kapolei. Everybody is super friendly. The drive-through made my summer Carpools easy. I love the refreshers especially after a day of surf lessons. read more

Starbucks - 'Kiwi dragon fruit - Coffee & Tea Near Me - Kapolei, Hawaii

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This is probably one of the newest Starbucks locations in the area. We went for the first time for the pop up event. You got a free tall espresso drink between 1 & 2pm. It was super busy but not overwhelmingly so. Service was quick considering the number of people waiting. What stood out to me was how festive everyone was and how happy all the staff was. They were all smiling, handing out samples, and taking time to talk to customers. Super great environment! read more

Starbucks - Pop Up Event - Coffee & Tea Near Me - Kapolei, Hawaii

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Been to plenty starbies but THIS one!!!!! Even tho the line is long, the workers are great & fast. One time I was waiting for my order & they accidentally unplugged the oven so I had to wait a little bit more, they were talking stories & apologized .. love them! read more

I don't know where to start with this Starbucks. I truly dislike this location. Unfortunately, on days when I can't make it to my usual Starbucks, I am left with no other option but to visit this one because it's close to my daughter's school. As you can see in the picture, the presentation alone is not how I like to start my day. It has jam-packed whipped cream and less coffee. There's always this lady at the drive-thru taking orders, and the amount of times she's messed up my order, oh my gosh! It's way too early to start your day off like that. Also, if I do order ahead and choose the drive-thru option, there's always an attitude. It's like I asked her to stand there and manually take orders. Only to pull up to the window when you do order through her and get the WRONG THING! Then you have to wait to get the correct order. I would avoid this Starbucks as much as I can. There's always a long wait and the staff is not very friendly. To start my morning, I like to be greeted with smiles and great customer service, and better coffee. read more

Starbucks - Venti espresso too much ship less coffee - Coffee & Tea Near Me - Kapolei, Hawaii

Hit and miss. Some days, their drinks are good. Most, not so great. Especially in the afternoon. Their drinks taste are more watery and ice than the coffee and flavor. Maybe they need to retrain on how to make their drinks. And the wait time to get drinks are too long especially in drive-thrus and you already submitted your online order minutes in advance. read more

Walked into Starbucks and stood there for 5 minutes without ANY acknowledgement. Workers just looked at me as I walked out. Please work on customer service! read more

#ThankfulThursday #ThankfulEveryDay!! =)! THANK YOU from the bottom of our humbled Hearts Starbucks! Especially this KAPOLEI KUNEHI ST STARBUCKS location which TOTALLY ROCKS!!! =D!! 5 Starbucks STARS for their OUTSTANDING SERVICE, HEART & ALOHA SPIRIT that truly SHINES through here....!!!^__^!! During this Covid-19 season, Starbucks Nationwide kindly started providing FREE Hot or Iced Drip Coffees for all First Responders & Healthcare Workers! They started on 25 March and to date have given away over a million and counting cups of Complimentary Coffee! They have since extended their Love & Support Campaign till 31 May! This Starbucks which just opened late last year is spacious, clean & modern and HAS A DRIVE-THRU....!! WhoooHoooo!! Have been to other Starbucks drive-thrus in at Kahala Mall and in Waipahu and this one MOVES THE FASTEST!! They got their efficiency game down pat! No matter how long the line was, I was up at the pick-up window in less than 5 min, Welcomed with a huge warm Smile, Greetings & Quality crafted beverage! I've had a different Guy or Gal at the drive-thru window every time and they are all BURSTING with Kindness, Joy, & Aloha!! (which is contagious btw! =D) Have eagerly visited this place at least 7 or 8 times and am always blown away! Have always come here on my day off (not in uniform) to gratefully receive my coffee "On the House of Starbucks" and not once did they even ask to see my nursing badge! Totally on the HONOR SYSTEM -- how wonderful is that?! Not only that, but this particular Kunehi Starbucks also started giving us Complimentary Snacks & Treats!! A Bag-O-a-litttle-extra-kindness of assorted, cookies, nuts, chips & apple juice! How generous of them!^__^ (did not recieve that from any other Starbucks location) Oh! They also have cold brew & cold brew nitro on-tap which not all Starbucks do. Added-plus! Have been to dozens of other Starbucks locations worldwide and this location is truly NO KA OI (DA BEST!!) IMHO =) Can't tell you how much.... after long, stressful, back-aching shifts at work, their Cup-O-Kindess, Sincere Warm Wishes, & Bag-O-Delights has meant to us, heartened & Brightened our days, weeks, months!!^__^! If you're ever in the area, this Starbucks is a MUST-STOP! No matter what kind of day you're having they are sure to bring a Smile to Your Face & Warmth to Your Heart! =)!! God Bless You Starbucks, the true Ladies & Gentlemen of this location, and all my Brothers and Sisters nationwide & around the world who continue to fight the Good Fight.....!! read more

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I'm starting to wonder if there will be a sequel to Love in the Time of Cholera entitled (TBD) in the Time of Corona. For me, my love during this time of Corona has been this Starbucks drive-thru. When construction began, I remember thinking to myself how dangerous for my wallet it was to have a Starbucks a stone's throw away from home. Despite these concerns for my finances, when all Starbucks but those with drive-thrus ceased operations, this place became a godsend on mornings I didn't make coffee or made coffee not even good enough to serve to inmates. The staff here are phenomenal. Even from the comfort of my car, I can see the genuine positive interactions between the staff and customers. One morning I was feeling particularly meh and the barista at the window was so kind she completely changed my outlook on the day. I usually come here early in the morning, so the line isn't too crazy, but even on days where the line exceeds the small parking lot onto the side street, staff is quick with good order accuracy. After reading some really positive things Starbucks is doing for its staff during this crazy time, I at least feel a little less guilty about my quite expensive vice. read more

Starbucks - Cute signs in drive-thru - Coffee & Tea Near Me - Kapolei, Hawaii

The drive thru for this location is always backed up in the morning but the service inside is really quick. The staff is friendly, the shelves are stocked and the coffee seems to turnover pretty quickly, so it's fresh. They could do a better job of keeping the seating area clean, or maybe the customers could do a better job of not being so messy. read more

Brand new location near my home! I'll be biased because I come here often, especially when I'm in school. The space is BIG, clean, open [for those with strollers;)], 2 restrooms (yassss!), plenty of seating, and the Staff are great. My order is simple and always done right with anyone making it!! Sometimes I'll be in this place for hours studying or doing work and nobody kicks me out hahaha. For this, I thank you=) read more

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Finally my go-to Starbucks close to my house! I love that it is located next to Seven-Eleven and a gas station. The service is nice and the interior is spacious. The employees are still getting used to making drinks and it might take a little longer than usual. One minus star for the lack of parking stalls (ugh already) and the inconvenience of getting on the main road if you have to make a left turn (no trafffic light and it could take forever). read more

Super fast service and friendly faces! They always have a good amount of baked goods to choose from, I always get a butter croissant toasted with a little butter on the side and an iced coffee (this changes every visit) This location is new so it is super clean and well presented with tables to do homework or catch up with friends. The drive thru usually never has a long line during the day, but during morning rush is a nightmare to get through. The staff are very friendly even after they have a big rush and deserve a lot more praise for their craft. I could not remember how to make that many drinks to save my life LOL! P.S they also sell super cute coffee mugs and containers, always get them throughout the year for gifts read more

Starbucks - Pink drink w/ 2 pumps vanilla 2 pumps white mocha - Coffee & Tea Near Me - Kapolei, Hawaii

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I'd first like to say, I typically LOVE this Starbucks and it's our regular, but this time was very disappointing and they just a really bad staff today To begin, I pulled up in the drive thru and they had a shorter female outside taking orders. She was very rushy, after everything I said, she'd aggressively say "is that all" and she was so rude. I ordered two venti iced coffees (which she wouldn't even let me finish customizing without cutting me off), then I got two everything bagels with butter , I was once again cut off. Then I had ordered two orders of egg white bites with siracha . She then was very rude and sent us on our way to the window. Got to the window and recieved the bagel and one bag of egg white bites. I told the guy at the window "I got two egg white bites" and he was like "I only see one on the screen" he then kindly offered to add it on which I was cool with. Then the female who took my order walked in and I overheard the male at the window say I ordered two egg whites. I then heard her aggressively tell the other staff members "no she didn't." To me, this is very very rude and uncalled for. So we finally receive our order and get home to eat, there was only one butter, no siracha, and our coffees were mostly ice and dark (we ordered oat milk in it) and it was a lot darker than usual. Like I said before, I do love this place and have for a while now. But today way just different. read more

Great location, minutes away from home. Love the drive through on my early commute to town. read more

Starbucks - Indoors near entrance. - Coffee & Tea Near Me - Kapolei, Hawaii

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Got my order fast and easy. Walked in and I was welcomed by every single staff member , that was super nice. Aside from the fast service I'd go back simply for the friendly environment and staff. read more

They always get my order wrong and it's very annoying this is why I like going to Kamōkila better they literally didn't even take our order one time and we sat there for no reason but I wrote it off as an accident just go to Kamōkila it's way better customer service EDIT:WE FOUND HAIR IN OUR FOOD! I'm just appalled and disgusted at the point! Honestly I'm just not coming to this location ever again read more

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