Best baristas in the business!! Great ambience Great coffee and yummy food! Music is a bit loud on occasion! read more

Starbucks - It's - Coffee & Tea Near Me - Mamaroneck, New York

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The service is not great at this Starbucks. I had ordered ahead and had waited much longer than the estimated time. Yet the app still had not displayed that my order was ready. I finally went inside to find that two of my three items were on the counter, and my drink (tea w/oat milk) was still missing - the cup was on the counter next to a container of oat milk. Both of the workers that were present were busy, one taking orders at the register and the other sweeping the floor. I had to wait until a worker acknowledged me and then let him know that I was still waiting for a drink (one of the quickest to make) and then I finally got it (without the extra oat milk that I originally ordered). ‍ read more

I think this is the first time I have ever been in a Starbucks and only one person was working there. The place was dirty, garbage was all over behind the counter and on the floor. Overall wait for drinks was over 7 minutes and it was not busy. read more

They don't know how to make simple drinks. I always get the same coffee order and it always tastes different and bad. Especially when the male workers are there. The one star is for the 1% time the drink is correct and good. read more

I came here to study. It was noisy from the Spanish music playing the entire time I was here. The highschool children came in and boiy, did it get louder. This dining area is filthy. Spider webs behind the chairs near outlets. The floor was pretty dirty, I dare not put my bag on the floor. The armed chairs had papers stuck between them, since the are made of cloth material, they looked so filthy and dirty. I've worked in this area for 19 years and visited many times. This is the first time I used S B to study. To drown out the noise I have to blast my reading material on my headphones. I don't think I'll come back here even though their amenities are available. ( Wi-Fi, outlets, and restroom). I may try the one in Larchmont where I work. They just don't have the comfortable chairs to sit in. read more

I love Starbucks, but this one is always the dirtiest place ever. These photos are from 3 separate visits. I'd have sympathy because they're next to the high school and tons of students are always there, but I've been to insanely busy Starbucks in NYC and they manage to keep things clean, so... read more

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I stopped in this Starbucks yesterday and Caleb made two delicious hot mocha lattes and was very friendly. I was also considering buying a new "travel" cup for my mother. When I was having trouble figuring out how the lid worked to allow someone to drink the hot beverage as well as take the lid apart to clean it, Tim was extremely helpful and explained the process as well as demonstrated it using water from the sink. He also was patient when I asked follow-up questions about the dots now used to seal the opening of To-Go cups as well as the two cup cardboard holder. read more

This establishment is EMBARRASSING. Ever since the new manager all hell has broken loose. Loosey goosey loose! My husband Ronald was in the parking lot parking his car in a handicap spot. I guess the manager didn't see the tag on his windshield so she started violently kicking the car and made a few serious dents. Not to mention the rats crawling around the place ALL THE TIME. if I could give this place 1 star I would. I am currently speaking to the police right now because this behavior and service is unacceptable read more

Starbucks - Malicious woman totals my husbands car - Coffee & Tea Near Me - Mamaroneck, New York

I quite literally don't understand why when I order a bagel with cream cheese I never get the cream cheese also I'm pretty sure the store manager shut the Wi-Fi off because I'm on LTE fully. maybe after seeing all these raging up with views on how she's literally psychotic she turned off the Wi-Fi and I don't even blame her but her white Prius is not here today so I'm in a really good mood ha ha read more

Starbucks - DRY BAGEL WHERE IS THE CREAM CHEESE - Coffee & Tea Near Me - Mamaroneck, New York

Decent Starbucks for the location. The restrooms smell and are filthy. The area you put cream and sugar in your coffee was filthy and the garbage overflowing. Positives about this visit is the staff is super friendly. Ashley made my caramel macchiato and it was the first time in a long time that it was made correctly! Thank you Ashley for being amazing and for having stellar customer service! That's the reason I would come back to this specific location. read more

Used to be my go to for studying and spending my time. The Staff have over the years have become less professional, polite and capable, this creates an environment that is awkward and disruptive. Orders for myself and other patrons, as I have witnessed are made incorrectly, are made out of order or take very long to be made. I have seen/heard the staff talking on the phone, shouting behind the counter, speaking inappropriately to customers, being loud and disruptive. Several times I have seen employees on the work phone go outside to the front patio area talking on what looks to be the store phone. The staff are also more disheveled and unkempt, its like they completely disregard themselves being in a public place serving people. I was a waitress for 10 years and I am shocked at how far down the rabbit hole this place has gone. I cannot work or want to spend money here like I used to. The wifi is also turned off to detour patrons and the music is constantly messed with the suit the needs of the staff...either nothing or blasting urban rap, which for a coffee place where there are students and people working is just inappropriate. Today a gentlemen behind the counter was shouting at a customer and complaining so loudly everyone in the place could hear him. The staff used to be (3 years ago) so nice and friendly but have all seemed to of gone. Overall its just sad. read more

Mobile ordered 25 minutes ahead, only one drink was ready. Asked if maybe the other had been taken, but was met with an attitude and no one would check. 10 more minutes and I just left. The wait is one thing, the bad attitude is another. Love Starbucks overall but I'm over the Mammaroneck location. read more

The service is slow and the place is very dirty. The drinks were ok. I recommend sitting outside because of the mess inside

It is a good business but I order a grande water and they said it would be 5 minutes, I said "ok they have a lot of things going on" but it ended up being 20, and by that time they weren't even busy, 5 mins before that either, I'm not sure what was going on but my water ended up coming and only bc I asked. The place was clean and my water tasted like water. read more

I genuinely like coming here because of the atmosphere But lately I've bene disappointed with the lack of consistency with the drinks/ service. "Light ice" read more

Starbucks - I genuinely like the atmosphere of this Starbucks but lately I've been unsatisfied with the lack of consistency. Light ice where? - Coffee & Tea Near Me - Mamaroneck, New York

Excellent establishment. Very helpful & my drink was perfected! It is my first time in New Rochelle and I was greeted with such kindness!! I'll definitely stop by to this Starbucks if I'm ever back in town. :) read more

Each time I come here thinking that maybe they will move more quickly and efficiently I am proven wrong. The 4+ people working, work like old people f_ck. read more

WORST Starbucks EVER! I love my Starbucks but this place is terrible!!!! Almost every time I've ordered from this place via Uber there is always something wrong with my order! If they didn't have the item you ordered they send you a gift card but EVERY SINGLE ONE I've gotten from them had zero balance! They do this so you can't get a refund for the item missing! They also skim on beverages order! Ordered a venti. Venti cup came with grande amount! So messed up! I wish there was a negative rating available. -5 stars! Pick a different Starbuck! read more

Bruh. Reload your stock constantly because whenever I want to order my morning coffee or strawberry açaí ahead it's always "sold out" but isn't when I go into order it. I have started not buying because I can't order ahead so annoying. read more

Starbucks - Sold out drinks that aren't sold out. - Coffee & Tea Near Me - Mamaroneck, New York

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We moved from the city few months back and this starbucks location has been nothing short of a disaster. Me and my wife have same issues: slow service, inexperienced cashiers and no consistency on the drinks. Todays experience: walked in and ordered a small Coffee and a morning bun for my daughter as i tried to scan the app was not working so i told the cashier (Janet- i believe her name tag said) please heat up the bun till i restart the phone because your app is not working. 2 min later i walk to her and she starts the order from the beginning and did not heat the bun. Now, we are late for our gym class. Someone needs to train these kids or transfer them to the city locations for few weeks to wake them up! read more

Update - 3/6/19 - still the worst, slowest Starbucks I've ever been to, and really disgraceful to watch the staff make a bunch of mobile orders that literally sit there while the in store customers wait. I literally ordered a black iced coffee, and I've currently been waiting ten minutes and there was one other person in the store when I got here. I don't really understand how a store can be so inefficient. You'd be better off closing than running like this. * This is the slowest Starbucks in history. I bet my boyfriend that if I ordered when we left our apartment (near Palmer) to walk to this location on Boston Post my order still wouldn't be ready when we got there. The app said 3-8 minutes but I knew better. So we even got subway before picking up my coffee and I got there (15 mins after my mobile order) and it wasn't even started. The staff was at least very friendly. And my drink was good. I just fint read more

Whenever I go there the service is really bad, they take forever to make things and have a lot of people working there but everyone is slacking off. I waited over 45 minutes for two drinks and a sandwich and when I got one drink after 20 minutes it was wrong. There was a lady in front of me who has been waiting there for a half hour and she got her drink wrong twice. There were many complaints about how bad the service was and how slow they were working. read more

My beverage was fine. But, there were 3 people working behind the counter and the place wasn't slammed by any means...there were 2 patrons ahead of me. Long story short - it took an extraordinary amount of time to get my coffee; I wish i had timed it. The one barista looked like he was hustling and doing the best that he could, but the other 2 behind were chatting away at the other end of the counter (and no new customers were coming in). Now, it's possible that they're only trained on how to use the register, but the basic customer-service centric part of me thinks that they should have done something to help the barista expedite the orders. Also, the seating area was filthy - crumbs everywhere from previous sloppy patrons...clearly no manager was on site. The only reason this place has 2 stars is due to the general friendliness of the person that took my order and the hustling barista. read more

Though this location is crazy when high schoolers nearby rushing in,cueing,but other than that time pretty calm and peaceful. I like to sip a cup of coffee here after finished my shopping at Trader Joes nearby. read more

Starbucks - Tried new menu:Chicken Artichoke panini,$6.45+tax.not well heated but better than I had expected. - Coffee & Tea Near Me - Mamaroneck, New York

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It's Starbucks lol. The product is the same at all of them. This one is a little bit on the larger side, has much more seating available which is nice. The parking lot isn't so big but whatever lol. read more

Starbucks - Coffee & Tea Near Me - Mamaroneck, New York

The coffee isn't worth the hassle. First off the parking lot rarely has any open spaces and is rather narrow. Cars line the sidewalk to make more parking spaces but further narrow the lot. Just not functional for a coffee place this popular. The interior of this shop is nice but usually quite busy so there is nowhere to sit. No matter how long the line is it seems to always take forever to place your order and then even more time to actually have your drink made. They don't have enough baristas working to make their lines move efficiently. I find that their coffee tastes burnt and unworthy of the hefty price tag. The food and baked goods seem to be decent, but don't let them fool you into thinking anything was made on site. I don't get all the hype surrounding this place. read more

This is a horribly run Starbucks. They are unable to handle more than one customer at a time and have no way to sequence drinks efficiently. I ordered an iced coffee over a period of 20 minutes. Hope they fix this. It's not understaffed, just infected by inefficiency. read more

The people who worked at this location today 10/30 @ 5:45pm did not take orders correctly nor was the coffee made right. I ordered a white chocolate mocha and was given foamed milk. I had to go back and ask them to make me the correct order i asked for. She girl attempted again and gave me yet another foamed milk only it had an even more weird taste...i think she used soy milk...which is not what i asked for....at this point i had no choice but to just leave and throw my coffee away because they clearly couldn't make a simple white chocolate mocha. These workers must be new, idk but if so, that manager should've been there. Won't be going to this location again. read more

This is a great branch. The place is huge, the staff is cheery, they have a dedicated parking lot, and there's tons of seating. If it wasn't 20 minutes away I'd stop by every day. read more

I walked into this establishment to find myself greeted by Briana. I have to say the service I received was impecable. I would definitely come just for the service. read more

these baristas are definitely slipping. Line was getting long and they left 1 girl to do everything. It was brutal watching my life go by as she made 3 frapps. Ik they were looking 2 close but damn...I had to give a big shout out hello in order for these dipshits to acknowledge me. Manager looks at me and says we'll b with u in a minute as 3 baristas piddle around. Baristas b trippin read more

An adequate Starbucks. Nothing to really rave or complain about. Staff are generally efficient and they have a decent selection of items to nosh on if you are hungry. The drinks are made well enough but I wouldn't say there's a lot of artistry or craftsmanship behind them. I stopped by around 7 p.m. tonight and they were busy taking inventory, with one person taking orders and also filling them. It wasn't very busy in there at the time - there might have been about six or seven people - so it wasn't like I had to wait for anything. Parking can sometimes be a challenge during the daytime when it's prime time for coffee and meet ups and when the other businesses in the strip are also open. It's the closest Starbucks to my office and without much competition in the area so they can probably get away without a demand for excellence, due to the lack of competition. read more

If you haven't purchased your reward card ..... What are you waiting for. I finally reached the gold level and the perks are outstanding . read more

sometimes mobile ordering doesn't work.this starbucks is local hang out close to Mamaroneck High, so during high school hours it is packed with high school students who are studying,gossiping or texting or some combination of all three! The new preorder app is very helpful if you want to get in and out quickly! parking is a problem... read more

Starbucks - high school angst - Coffee & Tea Near Me - Mamaroneck, New York

Great customer service! Much improved! Keimara searched and found Via Instant Italian Roast for me. There was only decaf on the shelf. She took the time to look thoroughly instead of saying simply we're out . I really appreciate that and she was smiling the whole time. Quite refreshing and such a pleasant young lady! Thank you Keimara! read more

This location is so sub-standardly bad, I can only conclude it's actually owned and operated by Dunkin Donuts to frustrate and drive consumers to DD locations. read more

Very rude assistant when I asked for a water she told me that I should order it at the time of ordering my coffee and not after and remember that for next time!!! Apparently it gets confusing to ask for it after!! Really!! Thinking she is working in the wrong place if she cant handle the pressure!!! read more

Clean venue and good service. There must be a junior high or high school around as this place was filled w school age kids on a mid-afternoon weekday. read more

One barista and one cashier at 9 a.m. Line is consistently to the door. Not just today. Have been here other times with same issue. Forgot my food order today and have forgotten my drink order in the past. Needs better management. A crowd of high school students just arrived which is predictable due to proximity to MHS, but that should be no surprise. Plan ahead. PS people are cleaning their own tables in order to have a place to sit. Manager in the house? read more

Nice staff but insanely slow. Why are they stocking cups during their rush? Shouldn't they be MAKING coffee? Standing here in full view of a huge line of cups (orders waiting to be filled) and a huge line that's almost out the door. But not really seeing any orders being filled... read more