Diana stop sounding like mini mouse this ain't Disney land this Starbucks. That only annoys people when they been waiting extra long. Especially when a mobile order shouldn't have taken 20mins plus. read more

Usually my go to spot in the mornings, but the worker May was unsatisfactory today. I sat at the window for 5 mins before I even paid, then she gives me my card back and I see my drink sitting there ready on the counter. Instead of putting a sleeve on my drink and giving it to me, she leaves the window station to do other things. I sit there and watch my coffee sit there... couple more minutes pass and then she comes back and hands me the coffee. Wasted too much time for having no one else in line in front of me. read more

Warm and very helpful staff serving great lattes at a later hour - which I find MOST helpful coming home at said later hour.

Oh thank you baby Jesus for hearing my prayers. I'm a working mother. The easier I can get my coffee, the better but the other drive thru nearby is a disaster. The location of this was perfect, and they staffed it with what seems like all the best people from the various local shops. I go to a different Starbucks when I'm at work, but in my off time, this one is it for me. Seriously, was so excited when the sign went up that this was a Starbucks. read more

I usually just order regular coffee and this is the only coffee shop I've ever been to where they served me slightly north of room temperature black coffee. I saw them pour it from the metal container that's supposed to keep it warm. I genuinely don't understand how it could have gotten so... not hot. How old was it? Gross. Also sometimes they just won't have something basic like dark roast coffee. For whatever reason the Starbucks inside of the Target across the parking lot is better. The only reason I'm even giving this one 2 stars is because some of the people who work here are nice. read more

This used to be one of my favorite Starbucks. It's still ok, bathroom in men's rooms is very dirty and smells, sad. I hope someone there takes pride and cleans it up. Servers are wonderful though! read more

I'm a frequent Starbucks goer and usually get the same drink or close to it. Staff was not as friendly as most. I asked for a chai frappe, soy milk, but that I still wanted whip-cream. The lady taking my order said okay and even read it back to me. When I got my drink, it had no whip cream (no big deal). I asked the lady to fix it (very nicely) and she gave me so much attitude saying, "whip cream is extra"...... FALSE. Whip cream is not extra! IT COMES WITH THE DRINK. She then said that next time I would get charged. Anyways, she added it and still had a bad attitude. Won't be coming back to this location because the staff was rude. read more

I've noticed over the last week or two in particular, this Starbucks location has a rather big problem with losing drink orders taken at the inside front counter. Twice in the past week or so I've ordered a Venti Black Ice Tea only to wait 10-15 minutes without my name being called to pick up my finished order. Both times they claim that someone took my drink but this last time (today around 1:45pm) I hung out by the area where the finished drink orders are handed out and so I know that they never called out my drink order - I would have seen and/or heard it. Today's experience was particularly bad, after waiting 10-15 minutes and noticing several people who came in later getting THEIR drinks, I suspected something was off again. So I went to the counter, asked about my order, sure enough they had no ticket for it, claimed someone probably took it but promised they would get right on my order to correct the problem. Another 10 minutes or so and still no drink. I went BACK to the counter and talked to the SAME person again who said they would get right on my drink and she clearly had forgotten about our earlier conversation which I reminded her of - my Ice Tea was still not in the que of upcoming drinks waiting to be made. So clearly they have a real process and customer service issue - finally after the 3rd? attempt I finally got my drink and an apology. I did notice the person who was in the line in front of me had to ask for their drink order 2-3 times as well before finally getting it and several additional customers were waiting for late orders as well or there were problems with the orders - (drinks not being made the way the customer asked for them) - confusion around names printed out on the paper tickets etc I don't really know for certain what's going on but I have several thoughts: 1) It's a busy store 2) As a customer it seems the staff prioritize making the drinks for the drive up orders before those ordered "inside" the store at the counter 3) Tickets for orders are either not being printed out each and every time or someone is losing those tickets in the shuffle - it's one thing to get a drink prepared late, quite another to have no printed ticket for it apparently. I suggest some more in-depth training for the staff and a new problem resolution procedure that when it's clear that an order has been lost that you fix that issue first BEFORE attending to other orders - otherwise it will again get lost in the shuffle which is what was seeming to happen to me on two occasions. I understand, mistakes get made, things don't always work out perfectly each and every order but if you put in place effective procedures to minimize the impact on customers then a lot can be overlooked. read more

Every time we go they are out of something! The staff have a hard time getting your order right. Won't be going back. Going to frequent Cafe Mia instead. read more

So incredibly slow. It's a great location and popular spot, but the drive-thru takes 10 minutes (or a year in waiting time); the lobby ordering takes longer. Perhaps mobile order is the way to go. Otherwise, pretty standard (read: mediocre). read more

I just want to give a quick shout out to Brandon working here! This man is a legend he is the nicest guy ever and has great energy. I've been here a couple times and he just put a smile on our faces. Overall a great guy and if you are looking for excellent service please stop by here. Brandon working the counter deserves a giant raise! read more

The starbuck is ok. Somehow the feel is not right. The servers are not that friendly. I think some of the snacks are overpriced. Every time I drink coffee, I have stomach ache. I am not sure if it is because of the stuff that they put in the coffee or it just me because of latose. read more

Very slow service and impolite employees. Really pretty architecture inside with many places to sit and an open set up with room to walk. Disappointing service. I don't mind slow service as long as everyone is really nice. read more

From the four times I've been to this Starbucks it has been bad. The first time they didn't have any coffee and that's the store's main selling point. Second time the barista gave me the wrong order and I told them that, but they said I was wrong and gave me someone else's order without even checking and just tried to push me out. Third visit, trying to keep a positive attitude and I was met with rude costumer service when I got my oatmeal. I had asked where the fruit was the girl at the window was harsh for no reason. My last and final time ever coming here was when my orders got mixed up again and I politely asked for them to fix it and again I was met with bad costumer service. The Starbucks in target is 10 times better than this one. read more

Love this location. They always make my coffees spot on, and superb customer service. The guy w the nose piercing is the best! He is always helpful, and makes my coffee exactly how I like it. The drive thru is super fast too, unlike other locations. read more

Horrible experience. Caters more if you do a mobile order. Got our breakfast sandwiches quickly. Ate the sandwiches since we were hungry and didn't get our drinks until 18 minutes after I had to ask them WTH was going on. In the end they got the wrong drink (coffee versus caramel frap) and got the wrong size as well. They said they could remake it but after that wait game I said forget it and asked for my money back. So annoyed and there were other people waiting as well. They said they were back up on mobile orders, however, I find that excuse flawed since you don't make standing customers hanging around to get their order for a long time. Very disorganized since the other coffee machine was being used for the drive thru and wasn't as busy. I would avoid this place unless you like waiting for long period to get an order or do mobile orders. You might get it fast, but might not get the right thing in the end. read more

Great location, BUT super sloooooooooow! Twice we've visited this location when we order food that need to be warmed up both times he forgot to heat them up or took a long time to get to heat up the food. This is way after already getting our drinks. read more

What can I say Starbucks coffee is excellent. They do special drinks throughout the year so you can try something new. Prices have been climbing are a little overpriced but the drinks are good or they will do it over. They have mobile app so you don't have to stand in line if you don't want too. Service can have its ups and downs depending on your barista. Overall I will continue to pay the price for what I enjoy read more

This is my favorite Starbucks in town. Friendly staff and really cool decoration. I come to this Starbucks to study. I enjoy the ambiance.

Pulled up to the drive-thru, and we wanted to take a look at the menu since no one was behind us, so we asked for a few minutes and the cashier acknowledged and said that's fine.. we were ready to order and kept saying hello and there was no response. There was a long line behind us so we drove right up to the window and explained what happened and the rude cashier told us to "Drive back in line and order!" Are you serious right now!? Then "Michelle" came up to us and we made a complaint about that and she said "By all means, call corporate to complain.." this is the worst customer service I've ever experienced ever! Please don't ever tell a customer to drive all the way back in line again! Their excuse was we are very busy and you probably pass the sensor. Which is a LIE cause they acknowledge me when I pulled up. I never coming back and will continue to go to the other one in marina that doesn't have a drive thru for better service. read more

New, clean, good service, spacious restrooms, drive through option, plenty of parking. Hard and soft seating both available, with electrical outlets. Regular cleaning with table-wiping, etc., observed duuring my visits. read more