went to the gym and decided to stop here for an acai bowl. My partner and i order the first acai bowl on the menu, the acai primo. We tell him the first one listed and asked for no honey. He took his name tag off but he has mid length brown hair. He gets frustrated when we simply asked for the açaí primo and thought we asked for something else. I asked to not have honey put on the bowl be my partner is allergic. We get the bowls and there's a ton of honey on top like it was drowned in honey. I go back to tell them we had asked for no honey and he corrects me and says " i'm pretty sure you didn't" and threw a fit and slammed the bowl in the back and walked away and i had reassured him and reminded him about how i had asked the first time and he tried to ring us up for a different bowl with nutella and peanut butter. All and all. A simple miscommunication lead into him throwing a fit when we responded so nicely and was genuinely confused as to why he got so upset. if you com her make sure you're clear about your order and allergens because he won't hear you the first time and try and say you didn't let them know about removing or substituting anything. read more

I love this location. It is conveniently located in the Safeway shopping center next to other stores and restaurants. There is plenty of parking. The ladies in here are always friendly! They don't have fresh produce to juice which is what I was hoping for but they can fresh squeeze carrot and orange juice. I don't drink the smoothies but they look delicious. They have some kids options for smoothies, my kid got the strawberry one, she loved it. They have wheat grass and supplements you can add to your smoothies or drinks. They have other packaged foods for purchase such as pirate booties. They have gift cards for purchase and other Jamba Juice souvenirs. The restaurant is small with limited seating. I'll be back when I visit Salinas again. read more

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My coworkers daughter was selling bogo cards for a school fundraiser, so of course I had to support. Its been about 3 years since my last Jamba, but it worked out that I was visiting family and they thought it would be a great idea to swing in for some smoothies. The cashier (I wish I caught his name) was very helpful and patient with us, while we tried to figure out the Bogo card - apparently you have to download and upload it to their app. We all left in happy spirits, enjoying our smoothies. read more

Jamba - Front counter - Juice Bars & Smoothies Near Me - Salinas, California

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Great service, friendly team, consistent menu items, and fresh ingredients. Even with long lines, the order wait is short and the delivery is fast. In addition to the juices, the pretzels are also pretty good. read more

Jamba - Inside - Juice Bars & Smoothies Near Me - Salinas, California

This place is disgusting. Idk what the hell is going on but I'm done. The açaí drink and bowl was brown like it had been sitting out. read more

Jamba - Disgusting açaí smoothie - Juice Bars & Smoothies Near Me - Salinas, California

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I'm here right now. It's Sunday at 6:43 pm. The service is way slow. There should be no excuse. There wasn't many people. I was ignored when I walked in. It took 3 minutes for someone to help me. The staff then came up and said, "do you want something." No I just stand in lines randomly. I like the drinks. The service is horrible. Not the first time being rude. I live close by and it has happen before. read more

Jamba - Very slow....they need support. Blame bad management. - Juice Bars & Smoothies Near Me - Salinas, California

Are you serious? I ordered on the app ahead, got there 5 minutes after the pick up time and when I got there the girl said I think it's in the back let me check. Me not knowing what that means, I waited. The girl proceeded to help out the place by making other smoothies and bowls. Then as a started to notice a ton of people who went in as a walk in and families getting there orders as I stood there for 15 minutes I got tired of it and told the same girl hey what is happening where is my order and why is everyone getting there stuff before me. She completely forgot who I was and asked for my name again, she tried to make some excuse that they must have said my name wrong, I have a simple name. She went to the back fridge and they were there the whole time. Literally waited over 15 minutes there on top of the 15 from ordering ahead because she just forgot about me. read more

Terrible customer service, no one greeted me when I walked in. Had me waiting 15 minutes without getting acknowledged. I came for my mobile order and turned out it was in the back the whole time, so I was waiting for absolutely nothing. read more

I love it It's the perfect drink of refreshment and fruit all combined It is perfect for cravings and for hot, chill days read more

Very unorganized. Ignored at counter. This location seems unable to handle the load of mobile orders and walk in.

Jamba Juice is pretty awesome! This location is good and convenient next to the mall, grocery stores, and other plazas. The customer service is good, nothing cray. As for their drinks, they are all pretty awesome, but my top faves are all of their Kale smoothies!! Yes, kale. It doesn't taste like you're eating kale whatsoever tho! Try one! I dare you... ;-D. Another fave is their PB Chocolate Love! Yum! It's a great dessert/protein smoothie. I've also tried their juices, but I honestly didn't like them -__- . read more

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First of all, I love Jamba Juice. In Salinas, there are two locations and this one is the better of the two. Yes, they have the same owner but I always seem to have better service at this location and better quality of smoothies - I like my smoothies to be smooth and not icy and several times in South Salinas I have had to give my smoothie back because it was chunky and icy. Just a tip... parking is a little hectic with this being located on the corner of busy parking lot intersection. Just a heads up. read more

Jamba - Juice Bars & Smoothies Near Me - Salinas, California

Woofully understaffed. I never can get in and out of that place in under 20-25 minutes Quality wise, it's as good as any of them but it needs literally twice as many employees and twice as much space. You'll be lucky if you can find a place to stand, let alone sit. read more

My first time here in a really long time and I must say a lot has changed. They have fresh squeezed juices now. Awsome! Love how they have incorporated more veggies into thier menu. I came in today simply for a shot of wheat grass. (Was feeling low on energy, needed a kick) The cashier/juice dude made a little more than the oz I ordered but instead of pouring me the oz and taking the rest away he hooked me up with the rest. Cool dude if you ask me. I got 2 oz for the price of one. Whoop-whoop! After that I had to get a Jamba. Got myself a Berry Upbeet and my girl a Peach Mango. Shhh! I tasted hers just to see what it was like. It was delich. But mine was better. Im more of a veggies in my shakes/smoothies kinda guy. Best belive I'll be coming more often... read more

Been here a few times, and I always walk out satisfied. The personnel is always very friendly and energetic, even when they're busy, they take the time to acknowledge you and assure their service to you will come soon. Hey I know they're not octupuses, if they're making smoothies for 2 or 3 other people there, I don't expect to be attended to immediately, so at least being greeted and acknowledged always feels good. On to the products. My personal favorites are Mango a Go-Go, and Orange Dream Machine, the latter of which tastes like those awesome orange creamsicle (YUM!). I recently tried their Sweet Belgian Waffle, and it was amazing. My buddy tried their Parmesan Pretzel and was all smiles, so there you go. read more

Between this location & the other one down on S. Main, I definitely prefer this location. The staff here seems to provide faster service and is just a bit more friendly than the other location. As a company, I love how Jamba Juice has stepped it up with their availability of acai bowls and pitaya bowls. They're one of my favorites!! I do feel they are above average but am only rating four stars as their service wasn't overly amazing or anything special. Overall I very well run location and as of recently have been a returning customer. read more

Jamba - Their Pitaya bowl!! - Juice Bars & Smoothies Near Me - Salinas, California

Made a mobile order so it can be ready when I arrive, it wasn't ready and they didn't make it till 20 minutes later. I had placed the order 20 minutes before arriving. Very unprofessional and will probably not visit this location again. read more

I usually have no issue here at this location, but customer service tonight could've been better. I was ignored by the female shift lead after walking in. It wasn't until after two more customers came in after me that any of us were acknowledged. Both shift leads (male and female) were busy talking rather than tending to the line. She finally took my order but then had another employee ring me up. Once I received my drink rudely from the female, I was highly disappointed to see that the cup wasn't completely full as it usually is. I hope this location can improve on its customer service for future guests. read more

Jamba - Drinks usually are full to the lid, but not tonight - Juice Bars & Smoothies Near Me - Salinas, California

Bad service!! Very friendly but they're also super slow and they made other people's order first when I ordered first.

Two locations in Salinas - and this is the better one! This Jamba Juice can get busy during the weekends or when its warm out, but they try their best. Prices are reasonable and store is clean. AND I LOVE how water is offered to my dog when we are sitting at the tables in the front. If my dogs happy, then im happy! read more

Came in the morning, ordered a drink and oatmeal. I got the drink ask why my oats wasn't prepared. Had to wait extra while everyone behind me got exactly what they ordered and left before me as well. Returned in the evening, thinking the morning crew just had issues. I was wrong... Once again people behind me got their orders with smiles, walking out the door before me as I ordered ahead of them. I only ordered two drinks. Do I need to sign up for a freaking Jamba Juice membership? Twice in one day fellas. Big guy with beard. If your the manager I see who's leading by example. read more

Did not have collagen but let me know and asked what I wanted instead (I know the could have just pretended to add and not let me know) and then traded by medium for a large for the convenience. Overall, great service! read more

Never had an issue with using more than one coupon. I was given the two small smoothie coupons that were given to me by the manager, they have taken 2 before the week prior. If that is not allowed then they should tell all employees so that they are all on the same page and avoid bad reviews like these. Also not the first time this has happened but these bigass gaps need to stop. read more

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this is one of my favorite places to go for a great smoothie!! and they have great tasting bowls also!! their tastey bites are the bomb!!

Been to this location a handful of times. Always received good customer service and a delicious beverage. Been to the South Salinas location once, and as another Yelper stated, this location is better. I too had some chunks of fruit/ice that I did not heart. Hubby and I order the no soy, nondairy juice beverages because we are trying to adopt a vegan diet and we stay away from soy as much as possible. My favorite is the Apples n Greens...my taste buds love the distinct flavor of that drink. He likes the Upbeet and "berry centric" drinks for the tartness. We are really into fresh vegetable/fruit juice combinations and we make them at home daily. Jamba Juice is our "day off" treat where go to have someone else make our morning juice drinks. Wishing they would add more high vegetable/low fruit options. I do the on-line surveys and mention it there as well. Fresh veggie juicing is so damn good for you and seems to be picking up steam in the world, I'm thinking Jamba Juice will get on the train soon enough. Anyway, this is a good store with friendly/professional employees that put out a consistently good product. read more

This review is to showcase the hard work and dedication I witnessed yesterday (9/7) with a VERY HAPPY & DELIGHTFUL employee named Lauren!!!!! I honestly don't visit Jamba juice to often but my husband's been under the weather and requested fresh oj and wheatgrass shots. The whole staff seemed to work hard but Lauren really had the most contagious smile and engaging personality I will go more often just to get an uplifting experience in a world full of negativity!!!! Thanks jamba juice, you rock!!!!!!!!!!!!!!!!!!!!! read more

Love this place so much! The guy Looey is beyond amazing and the service is great! Also they have a friendly staff :) Will be returning to this location . Highly reccomend the orange dream machine with whey protein read more

Usually JJ makes me happy but today with the 20 min wait so Im going to give a 3. I got the 16 oz triple revit, and got 15! Check out my photo. Ok it's because I waited 20, I need energy!!!! Ok pips don't come around 6 pm this location short on people. Try the triple revit booster it's great. It's oj/carrot/banana. read more

Jamba - Triple revita - Juice Bars & Smoothies Near Me - Salinas, California

Defiantly a fan . great fast friendly service. not the best location but its convenient-ish

Stood in line 10 min inside the store. No one took our order... or anyone's order. Finally a worker started helping a customer in line only for a co-worker to tell her they weren't taking in-store orders, only on line. That fine but how about telling customers that!! We were all standing in line, trying to social distance for no reason. No one said anything to anyone coming in, didn't see a sign on the door. Poor management. Never going back. read more

Had to wait for my online order that was put 20 minutes before arriving for about another 25 minutes. Cashier said order wasn't found, which two seconds later mentioned that they didn't see it. No point in ordering it online if I'm going to wait longer than people walking in. Disappointed and give Jamba a one star because of these reasons. read more

Service was good but the Orange carrot Karma smoothie was not well blended and I couldn't even drink properly through the straw.

It's good but the customer service is horrible and really really slow. They seemed very unhappy even though they're not in a rush.

On May 13, 2012 (Mother's Day), I purchased two(2) items from the North Salinas store: Spinach 'n Cheese Wrap, $2.95 Berry Agave Bar, $1.50 The cashier, I'll call her Employee A, handed me the receipt. Moments later, another employee, I'll call him "Employee B," told me that "We are out of agave bars." I was confused because I had just seen and purchased the last agave bar in the baked goods display case, and I remember hearing Employee A opening a brown paper bag to place the item inside. I mentioned to Employee B that I had purchased the last agave bar, and he said, "She (Employee A) accidentally dropped the agave bar." Then, why did he tell me they were out of agave bars? I asked Employee B to issue me a refund for $1.50. He printed a receipt. I noticed the receipt did not show an adjustment of $1.50, and it was actually another charge for a $2.95 (plus $0.23 sales tax) Spinach 'n Cheese Wrap. The total on this receipt shows $3.18. I pointed this out to Employee B, who said, "That shows that $1.50 is not on your receipt." I asked him to print me a receipt that shows that $1.50 was refunded. He said, "I can't do that. The computer won't let me do that. There's nothing I can do." I called my bank, and the representative confirmed that I was charged twice from Jamba Juice - one charge for $4.68, and a second charge for $3.18. I went back into the store and explained this to Employee B, who replied, "Are you sure it wasn't a refund?" I asked Employee B to find a way fix this problem. He said, "There is nothing I can do." I asked him to call the general manager, because I wanted to speak with her, and he said he cannot call her. I cannot believe this. I walked away feeling robbed because he refused to refund my money, and he refused to correct his mistakes. I give this store one star because of that one employee. I don't feel comfortable going back to that store with him behind the counter. I sent a complaint through Jamba Juice customer service and a message to the general manager. I am waiting to hear back from her as to how she can resolve this issue. I will not go back to this store until this problem is resolved. read more

As a former employee of Jamba Juice, I was disappointed to see that this store's employees did not adhere to Jamba's standards. When a customer is in line, no matter how backed up the front line is, Jamba employees are supposed to take the customer's order first. It took about 5 minutes for an employee to come to the register. She was not very friendly - did not even say hi, the first thing Jamba expects their employees to do when seeing a customer. Additionally, I believe I may have been rung up as "dine in", thus adding a tax surcharge, though I'm not certain because Jamba Juice may have universally increased their prices. The 3-minute rule (smoothie ready and in a customer's hands in 3 minutes or less after the order is placed) also missed the mark, but my smoothie was properly made and the gal on pour was very friendly, so I can award an extra star for that. If a manager of this store reads this review, please take some time to train your employees on customer service. read more

This location always provides me with great customer service. I've never received any bad service or had anyone be rude. They can get pretty busy on those warm days but they'll still greet you with a smile. No complaints here. This place is awesome reason why I keep coming back. read more

Was carrying several drinks to drop off at my wife's work when i stumbled and dropped a drink, their employees saw me drop one of my drinks and ran out to help me and make me a new one. Thank you guys so much. read more

I'm at this location right now and it is the worst experience at a jamba juice I have ever had. The girl who took my order looked like it was soo boring to have to make drinks and it's all gutted in the store and flies flying around everywhere gross. I will not be back ever to this location read more

Yamali was rude to me and gave me bad attitude she gave me bad customer service and i hope she gets a good talking to because i don't want her to attend to me anymore or i don't want her to make my smoothies read more

The kids that work this jamba are super friendly and quick! I am always greeted promptly and even though they are usually really busy, I get my drink quickly and it's always correct! This is one of the better jamba juice locations! Thanks guys for a great value and wonderful customer service! read more