Every time I come here, the staff is so sweet to my son and me. You can tell a lot of them care about others with how they engage you. There have been a couple of instances where they went above and beyond for me and that kindness never goes unnoticed. Update: just went there today after few hours after writing this review and they remembered my son and me! I pulled up and two of the girls there were so excited to see us! They remembered my son's silly mannerisms like how he used to waive backwards and how he gave them hugs. It meant so much to me that they remembered us and cared about us! read more

All the Starbucks close at 8pm on a Friday night. Are u serious????? 8pm on a Saturday. I feel like Starbucks is the senior citizens of coffee shops read more

I was stuck for longer than anticipated at a business meeting nearby and left absolutely famished. I saw this Starbucks on my drive home and decided to stop in. I went with a skim, dry cappuccino with stevia and extra foam and a spinach feta wrap. Everything was perfect. I loved that the staff was cool and friendly, there was minimal wait and my coffee was made exactly to my irritating specifications, haha. The wrap was also hot and tasty. Gotta love a Starbucks that does everything right. Five stars. Wish they were all this good! read more

Literally disgusting. First off there was a literal hair in my drink. Second off, i ordered a blended drink and it managed to seperate within seconds, now it tastes like spit. When ive gotten this at other locations, they usually put more ice before blending so it's like a frosted drink, but no. straight spit. The baristas were so rude and moody, like i get it it's a saturday morning but come on, this is ur job and this is what you signed up for. Maybe i ordered it wrong, but this drink is so nasty and gross. read more

Starbucks - Coffee & Tea Near Me - Montgomeryville, Pennsylvania

Fantastic!! The staff made my two very detailed drinks in under 8 minutes from placing the order online. The two drinks (one hot, one cold) were perfectly made. Just the right amount of flavor and ice, I was so excited to try something new. The staff member was quick to get me a venti water when I asked and even asked what size. I couldn't hear and he politely apologized (not his fault) and made it immediately even though they were busy with the BOGO orders. I had a bad experience this week at another Starbucks so I know now which location I'll be coming to frequently. There is plenty of seating with good lighting, or adjustable shades if you prefer less, with power outlets. The music was pleasant and call cafe vibes, but not aggressively loud. The staff and manager (I assume) were working so hard but had a smile on their faces. The entire facility from the seating area to the prep area to the restroom and front patio were clean and free of debris. read more

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Went here at 6:30 before my 7am shift and they informed me "no one showed up for work" so they weren't open. This isn't the first time they've said something like this. read more

Until today, I occasionally frequented this location. Not again, however. The staff is not friendly and they often forget your order. today, 2/4 staff are on their phones while I am waiting for them to remember to make my drink. I reminded them and they made it wrong. I brought back and they fixed and handed me a cup wet with coffee on the outside. It's just a bad experience every time. They need a new manager and a wake up call reminding them they are in the hospitality industry. read more

Here's a tip. I spend EASILY 100$ a week between my husband and I at Starbucks...Maybe have some approachable people at the drive through window where you are face to face with customers. Coming from someone who works in customer service, it was a horrible experience. The girl with the bright green hair was so rude. She asked me if I wanted a straw and I didn't hear her so she turns around and goes "I guess not." Hands me my drink and doesn't say anything. Lol get some new people at your location read more

New location, same drive thru problems. I always have to double check my order even after it's read back. It's also slow. read more

This location is convenient. As for the efficiency and general atmosphere ... well that is an entirely different story. When you walk into a Starbucks you know what you are going to get. The coffee is not great and it is not awful. So with that as the baseline one has to rely on service and the general feel of each individual location. Here's the skinny: most of the time the crew seems to possess no sense of urgency. Not to worry though, in the background you get to jam out to overly loud dance party USA. (Must be for all the non-paying customers who are allowed to just hang out) This tends to be a busy location and service along with attitude need to change accordingly. The square footage of the current space seems to be less than the older space it occupied before the move further into the 'Ville. Bottom line is I want to like this particular location however with two other, relatively, close Starbucks (right off the 292 parkway and right next to the next Whole Foods) I cannot believe someone has not called this location out to "step up it's game". The few times I spend in there each week may be better spent in another "local" coffee spot. Mediocrity is the new norm. read more

A nice starbucks with consistent quality of the coffee they put out. A great place to meet up with friends has a nice vibe. A little loud for a place to get work done, but a good place nonetheless. The baristas here are very upbeat and kind. They get the coffee out fast and diligently. read more

Starbucks - Coffee & Tea Near Me - Montgomeryville, Pennsylvania

Absolutely the worst coffee/cappuccino I've ever had. Should have taken heed when didn't see cappuccino on the menu. I didn't want the amount of milk of a latte and not a fan of the oily burnt taste of their regular coffee, so I asked for a cappuccino w/almond milk; (forgot they use sweetend almond milk). After removing 3"of the sugared flavoured almond milk froth, there remained 1/8 cup of luke warm very sweet, over milked, very weak espresso coffee (if they even used espresso). Definitely not worth the $4. Never a fan of Starbucks, but was meeting someone who suggested it. I'll pay good money for a small roasters specialty coffee, or pay alot less when settling for not so good coffee at WaWa or Duncan Doughnuts. read more

Starbucks - Coffee & Tea Near Me - Montgomeryville, Pennsylvania

They said my order would take 10 minutes and it literally took 20 min. To make 2 coffees. Insanity

We waited for half an hour and every single part of our order was messed up. Literally every drink.

This is, by far, the Best Starbucks location out of 5 in my area. It is spacious inside! It is a pleasant environment to meet with clients & friends. The parking lot is ample. The coffee is perfect every time I go here. I wish all of their locations could boast of the same things. When I die I hope to go to a Starbucks Heaven- exactly like this Montgomeryville location! And most importantly- Customer service is top notch here! read more

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No complaints for my drive thru. Eveyone was wearing mask and gloves. I got my Java chip frappe perfectly made.

The crew working Memorial Day was fantastic! Very cordial and efficient. In particular, Jack, who took our order, suggested to my fiancé to get a pump of classic syrup, as opposed to granular sugar in his iced Americano. This has solved an issue in our relationship, for this had been making him grumpy and sad. Thanks, Jack!! read more

They are great! I have been here a handful of times throughout the past year and have thought it was a nice, clean, polite little Starbucks. None the less, my I was quite impressed with my last visit here this past Saturday. I came in here to get a quick smoothie and take a few minutes to relax. I ordered a Strawberry banana smoothie SOY. Thereafter, I proceeded to take a seat and wait for my order, received it, took a few sips and was enjoying my time. A few minutes later the cashier came around realizing it wasn't made soy, offered to remake it and as well was nice enough to offer me a coupon for another drink on the house at a later visit. I thought this was great service given that they realized it was made incorrectly and had the audacity to acknowledge me and make me aware of their mistake. I feel most places would realize they made a mistake and write it off as if it never occurred. Fantastic service, great drinks! Thank you very much. read more

If i could give this location 0 stars i would. I keep giving them a chance but this is definitely my last they are ridiculous with drive thru time we are waiting sometimes at least 5 min! I used to work in fastfood and we would always try to get our food out in under 2min but not this location like today i waited 5 min for a tall green tea frapp i usually wouldnt even bother to review but today was ridiculous and I'm livid. Anyhow there are better Starbucks and DDs to go to other than this one. read more

Very friendly staff and place is really clean with lots of seating. Have been there twice and both times were great. My second time being there, tried a new drink and I wanted to add some more cream into my drink and they were more than accommodating my request with a smile. Would definitely recommend going to this Starbucks. read more

Starbucks - From the front - Coffee & Tea Near Me - Montgomeryville, Pennsylvania

It's a Starbucks whats not to love. Even my auto spell has it memorized and will correct me if i don't capitalize the "S". this location has fast service and plenty of seating. It even has a drive through window for those on the go. 4 stars because i was terrified of the wasp flying around near my table that day. read more

Starbucks - Coffee & Tea Near Me - Montgomeryville, Pennsylvania

This is the best study spot around. Ive been to every other starbucks in the area, every library, every coffee shop, you name it and nothing compares to this place. The baristas are top notch. They make sure drinks are perfect, never gotten a wrong order. They also give great suggestions! Love love love the big tables, the number of outlets, and the nice friendly baristas. Come here to study, youll become a "regular". read more

I would visit the old location at least twice a week. The staff there was great! They were friendly and always helpful. Most of the drinks I ordered were made perfect. However, I have had quite a different experience at their new location. I often feel like I am bothering the staff when I place an order (even if it is a simple as straight coffee). Most seldom smile and as mentioned in previous post, they mock customers or other employees. I have had positive visits with a couple employees that still work there from their old location. Not a go to place anymore. It's worth the drive to Main Street Lansdale location where the staff there has always been great! read more

I love it here! Awesome staff and just enjoy coming here whenever I can. Even though the coffee and food are the same as other Starbucks, there is something special about this place that makes the coffee and pastries taste just a little bit better! read more

Stopped in last night (walked in did not use drive thru) and the place was empty at 8 PM. I actually thought they were closing, but they were just cleaning. Very nice shift manager and 2 female baristas. Got my kid a Peach Iced Green tea Lemonade and I got a Grande Caramel Macchiatto. Both were just perfect. No issues. read more

The rating is for the establishment, not for the coffee. The best part about this Starbucks is that it's huge and has tons of seating. There is a location besides this one closer to where I live, but I drive the extra mile to be able to get a place to sit. This location was redone in the past year and they installed a bunch of outlets which was much needed (there were only 2 prior to the redo). Very convenient for you to set up shop with your laptop and stay a while. The staff is hit or miss - some of the baristas are extreme friendly and go out of their way to be of service, but others are always grumpy and make you feel like you're an inconvenience. Depending on who is working the staff can get EXTREMELY loud and - as Fiona pointed out - it's almost unruly at times. Free wifi is nice. I wish they had outdoor seating. Oh, bring a jacket! Even in the summer. This place is ALWAYS. FREEZING. read more

This is one of about 6 Starbucks locations that fall in my work territory, so I often stop here if I'm in the area and need coffee.I don't usually write reviews on corporate chains because I think they have a fairly good system in place for promoting themselves and that they have SOPs and protocols in place that pretty much guarantee that a latte in Des Moines is the same as in Boston or Mililani or [enter city here] without fail. The only thing I can think to comment on here is: -their bathrooms are always clean -the staff are nice -seating can be tricky -the heating system is on the cool side -the music sucks (I'm not a fan of Starbucks playlists, with the exception of their holiday stuff) - drive thru is convenient but can get backed up at times read more

A year ago I walked into this Starbucks with my 1 year old. The barista and I chatted a bit about my daughter while I was ordering and when I was about to pay she told me that she was going to cover my drink that day. It was such a sweet act of kindness and made my day, which had been a bit stressful a whole lot better. It made a big impression on me because I still remember it a year later! I'm sure working in costumer service is very hard, and I really appreciate the kindness! read more

Had the worst customer service experience here. I asked the barista if my drink had the right shots of espresso in it because it was rather pale. Without answering they took my drink back and gave me attitude for having to remake it. The manager demanded I tasted the remake and when I said no she demanded again. I'm extremely appalled by this behavior and hope the managers behavior does not reflect the corporation. read more

Consistently slow mediocre service. Drive thru is even worse. Just avoid this one! Drinks are usually wrong or weak. Not sure what's going on here as it's been bad from opening till now. Starbucks get it together cause this is a stellar location!! read more

Learn to make the drinks right i thought starbucks was supposed to be good an not a mismatched compilation of random amounts of different drink mixes if you guys don't like your job don't take it out on paying customers like seriously grow up read more

Would be better if the staff didn't talk bad about their customers when other customers can hear. Overall not a bad experience; staff seemed to enjoy each other's company. But it leaves a bad taste hearing then talk about other clients in a bad way while people waiting for their drinks. It just leaves a bad taste and makes me wonder what they say about me when I leave. read more

This review is for staff service not for product quality. Im leaving 1 star because - 5 is not available on the options. This Starbucks is no longer at 738 Bethlehem Pike, the store new home is 776 Bethlehem Pike Montgomeryville PA 18936. I was excited to visit the new location science my previews experience were all positive at the old location. However the evening of Tuesday 11/22/2016 at 9 Pm at the new location was not the case. I arrived at the store at 9 Pm, 1 hour before closing time, after waiting a few minutes to be waited on and getting my cup of joe I turn to the self help station to realized that there was no creamer on the station. I turn around to ask the barista for some cream but he had already gone on the back. I walk up the the door to get his attention, this upset the female on the rear and the person cleaning the tables. At the time I didn't even realized what had happen, so the barista who had initially help me got me the cream, I told him im sorry to trouble him and he replay no problem. So I turn back to the Station to finish fixing my coffee and know there was no withe sugar. So I open the door next to the trash and reash for the sugar, the person who was cleaning the store once again approach me not in a friendly way and ask me what I was looking for, I said some sugar, he said he could have got it for me. I said no need I already have it and I don't understand what the big deal was. At this point the female came out the rear and ask me if I was done with the creamer I reply yes, She than snatched from the table and said next time you don't come on the rear, is for employees only and I was counting money. I reply there won't be a next time, this place is unbelievable, she than reply no your are unbelieveble. So I guess I was to apologized for the store short comings, I don't think so. First of all I did not go on the rear, and second money should be counted behind lock doors not in the open. I feel like every time I go to a Starbucks Im always asking for creamer And refilling the sugar. While I love Starbucks coffee or coffee all together this location no longer on my venue. If me asking for cream and getting my own sugar is a problem, why not try keeping this Items properly stock. This store lost a loyal customer over something so simple and lack of proper custumer service training. Real shame !!! read more

This is my local Starbucks and I must give them props because I've been going to this one for years as it was moved recently to a closer place by my work! It is very convenient I will say the parking lot is a war zone and I get scared for my life by all the drivers who ignore stop signs here! Other than that there is no better Starbucks location in the Montgomeryville area! I literally will go out of my way to go to this one as opposed to many others in the are because I know my coffee will be perfect here as I've had bad experiences at other Starbucks in this area! Please look no further for the best Starbucks cup of coffee in the area! read more

Last time I went there, I picked up an online order. I ordered a hot latte, and they made a cold latte. Thy remade a cold latte, and finally got it right the third time. Staff was very nice, I let it go. Tonight I picked up an online order, and it was caffeinated, despite the fact that the label on the cup said "decaf." I haven't drunk caffeine in years. I'm now shaking at 8:00 at night because they screwed up my order. WHAT is the problem?!! read more

Left here laughing and irritated. Laughing because I couldn't believe how ridiculous the barista that waited on me was. She was so dramatic and inappropriate. Making comments like "I can't take this anymore" loud enough for us to hear. It wasn't even that busy. 3 of us in line inside and a couple cars at drive thru. I needed to order 3 drinks. Got through the first and started the second and she just walked away while I was talking. Didn't say excuse me or anything. Just walked away. I had to repeat my first drink order 3 times and it wasn't complicated. Basic off the menu item. She was just rude and didn't know how to act properly in front of customers. I was a little embarrassed for her. read more

I like this location because it has a drive thru. It used to be a bagel shop, but I guess a Starbucks will do. It does have a bunch of comfy chairs inside. read more

This location on this particular occasion was not a pleasant experience; it was noisy and chaotic, mostly due to the staff. They were throwing things back and forth over the counter to each other, and being very noisy yelling to each other and making weird noises (maybe singing?). I know they are teenagers, but I couldn't relax there with my coffee. read more

Ok, here it goes. This Starbucks is perched on a portion of 309, just beyond the incredibly fun 5 points intersection making it (due to medians and traffic flow dividers) accessible only when you are traveling southbound on 309 while making it enviably inaccessible when driving north bound (though, you could detour and go to the crowded overstuffed Montgomery Mall location two seconds away or to the 202/welsh road location if you're in need of pick me up but unable to acces this location). The staff does NOT have a high turn over rate, leading to a heightened familiarity and relationship with Baristas. I very rarely have an issue with an order that is placed, even when I do mix it up or if I have a larger order than is usual. The selection of pastries, snacks, Juices and other refreshments is always up to my expectations. VERY rarely are the cases or shelves barren or devoid of goodies. The Baristas are quite helpful, and provide great recommendations based upon your tastes and preferences. They always seem to genuinely enjoy their jobs, their coworkers and their interactions with the patrons! I go out of my way to go to ghis location, daily. read more

Tonight a sweet barista made me a drink even though they were closing and she had already counted her drawer. It made my day. Thank you for your kindness- I needed caffeine! read more