I wish I could give them negative stars!!! This is by far the worse Starbucks I have ever visited. It was nearly 100 degrees outside on this day, I went inside & asked the clerk for a Trenta water she said NO I can't give you a water without a purchase, mind you it is HOTTER THAN HELL IN VEGAS!! I said ma'am it's for my mother who is 89 years young I will pay for the water, I don't want anything else. Again she said NO! Mind you I buy coffee every day from Starbucks sometimes 2 or more a day (other drinks)! But not anymore!! I WOULD NEVER GO THERE AGAIN & PLEASE IF EVER IN THAT AREA JUST KNOW THEY WILL NOT GIVE YOU WATER WITHOUT PURCHASE!!!!!! I DONT KNOW WHY I FELT SO SMALL IN THAT MOMENT ‍ read more

Starbucks - My current points for purchases. - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

The breakfast sandwich was ridiculous and shouldn't have been served. It was not served on a croissant bun and the bacon was undercooked. It cost over $5.00. Very unhappy. read more

See all

I just came out a dentist appointment with both my kids, coming in from within the Plaza just next door from Absolute dental for 2 cake pops. At 4:00pm I see 3-4 employees with the door locked talking about they're closed for 15 minutes?? I didn't know ALL 3-4 employees can take breaks together? So ridiculous is HOT ASF OUT HERE TO WAIT 15 minutes read more

For some odd and very satisfying reason this location had the best nitro cold brew I have had at any location in Las Vegas so far! And to top it off the Starbucks double shot / aka the shaken espresso was made perfectly. I stepped inside Sunday of Father's Day and this place was packed! They must have made over 150 drinks in the 15 minutes I was there. It is quite small inside so lounging at this location might not be my first choice. It was not as clean as others but it was a busy Sunday. I'll be back for some more of this delicious nitro cold brew! read more

Starbucks - Shaken Espresso - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

Ordering online takes longer than what is said on their app. And it's getting worse. Instead of the barista calling your name she leaves my drink in front of her where she makes it. It's not good. You have to ask before they give it to you even it's already done. She didn't put right away on where you pick up your order. They're slacking on some orders too sometimes they don't make it the right way! They need to be consistent with what they're supposed to do and what is right for all their customers! read more

I had a pumpkin chai and it was really good. The service was quick and the employees were super nice! Restaurant was clean and organized. read more

Starbucks - Pumpkin chai iced - Coffee & Tea Near Me - North Las Vegas, Nevada

This place sucks. The guy in the drive thru is rude and hates his job. I've gone twice and both times were horrible. Wait time is incredibly bad. Drinks are so watered down or tastes just like milk. Waste of time and money. read more

Girl with purple hair at drive thru is rude. Told me they no longer had the caramel ribbon crunch frappuccino on the menu even though it clearly was. I ended up paying a couple dollars extra for the same drink to be made. Drinks are good but service is lacking. read more

So we walked in since the drive thru was 20 cars deep. We walked in and ordered really quickly as there was no line. However, our drinks came out about 20 minutes later. I understand the at the drive thru is important but so is the customers on the inside. I only ordered a tall hot chocolate, venti white chocolate mocha frappe and 1 venti ice water. It took 20 minutes to get those 3 items due to the drive thru being backed up. The staff were nice but not once did they check up on us, like can we help you etc... It was not a great experience for me and I don't think we'll be back! read more

Starbucks - a view of a coffee shop - Coffee & Tea Near Me - North Las Vegas, Nevada

The costumer service on this place is horrible. I went in to the drive thru and as I was ordering the lady that was taking my order keep interrupting me, she was so rude and she got my order wrong and got mad because I told her what was wrong with my order. I will never come back to this location Someone has to do something about their attitude read more

I wish I had a choice to not even leave a star ! Never had such a rude cashier like I did today ! After 4 of them passed by me as I waited at the register until one of them came and just looked at me like "what do you want" she didn't even greet us Such a big crew on site and no type of costume service everyone is so rude! Drinks were horrible full of milk! You definitely need good management to get that store in line so dirt! read more

DISRESPECTFUL and ABSOLUTELY AWFUL SERVICE Went to Starbucks for a drink and mom needed to use the restroom the "Manager" and employees were absolutely unbelievably UNPROFESSIONAL we stood there for a good minute while another employee and manager were looking at their phones doesn't even acknowledge we walk in and waiting for her to help us, she doesn't until we ask for the bathroom code "No, It's Policy buy something first"she has a condition that's NO ONES business and Manager is worried about this billion dollar company but not the CUSTOMERS and their health conditions???????? NOT COOL NOT ACCEPTABLE THEN the drive through employee comes over to joins in (NOT HELPING US) she starts arguing with my mom COMPLETELY UNPROFESSIONAL There was no other choice but to LEAVE Because of disrespect THAT WAS AWFUL,Not going there Again SUCH BAD EXPERIENCE read more

I mobile ordered my drink (btw, get the app, it makes life SO much easier) and hit the drive through because I was on a long road trip and didn't want to get out of the car. There were three cars ahead of me, which isn't bad. They all waited for their drinks to be made (why aren't more people mobile ordering???). When it was my turn, I was greeted at the window with my matcha and I drove off. EASY. And, the customer service was great! The window Barista greeted me with a very nice smile and a "have a great day." I'm all about convenience and customer service and this visit met the mark. read more

At the window I asked to add two more drinks to my order ANDREA in a passive tone told me "no you have to get in line once again" I am not driving through the drive through again, and there was NO ONE IN LINE ? It's not the first time I added at the window and I've never heard that before. And to begin I asked for a drink similar to a seasonal drink I normally get and she just told me about what's in season now which is the pistachio. read more

Whoever made the green tea frappe today is yummy. Shoutout to ARIANNA, she was at the window who gave us our drink. She was professional and friendly read more

The staff gets 4 stars The store overall? 2. I spent an hour connected to Wi-Fi doing homework and enjoying my coffee. I did not feel safe sitting in this Starbucks. I understand the homeless population is out of control especially in this area but they allowed multiple homeless individuals not purchasing anything to come in without shoes and use the restrooms and sit inside acting wild. It honestly shocked me. I almost got up and left multiple times. Looking at the floor in the store, it didn't look like it had been cleaned in days and after realizing how long these people were taking in the restrooms I regretted using them This is not a Starbucks I would ever enter again however the staff was great. They were very busy the whole time I was there and to my surprise they accepted every cup of water order from each of these individuals. I do appreciate them for this especially in the current summer heat! read more

Service is bad, the lady with the Purple hair is rude has 0 customer service. Place has not power outlets and the ambiance is 0

I just wanted to stop on here and say we LOVEEE LOLA omg she is one of the sweetest baristas we've ever met ! My aunt and I literally look forward to coming getting coffee every morning before our shifts (Amazon driver's). Lola if your reading this I hope you have a great day and we love you!!! read more

Pretty good. They sometimes mess up my order but they usually make it right. I order online for pick up and it is always ready on time.

This Starbucks is not up to par with other stores. The lobby is dirty, the cashier was not professional and friendly like the rest of the stores. I didn't have a horrible experience, but not the best one either. Nothing too bad to complain about. read more

I honestly hate going to this Starbucks because of the unprofessional staff. They're horrible, they have the WORST attitude. Bella who usually works nights always gets our order wrong, this has been going on for months now. But today I asked for a Caramel frappe with Java chips and caramel and mocha drizzle, when I got it, it was just a caramel frappe so I told her that I had also asked for mocha drizzle . In which Bella rolled her eyes and took it back and closed the window and started laughing and fave us this back. Which is literally just mocha syrup when you take a sip. It's so sad that shitty people work here. If you get your order taken by her just expect your drink to be horrible and her attitude to be as shitty as can be. read more

Starbucks - It's supposed to be a caramel Frappuccino - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

Horrible experience. Placed order of a few cake pops, 3 drinks and a coffee traveler box. Arrived at store when prompted the order was ready only to find out it was not. Was rudely told by barista that it would be an additional 30 minutes to make the traveler on top of the time I had already waited for order. She, again, very rudely blamed me for the delay adding that next time I should call ahead to order so they are aware. What is the point of ordering via the app if the baristas can't read a simple order or why would they mark as complete? Very lazy and rude staff! Reported to Corporate as well as this is a reoccurring issue at this location. First time being told to call ahead, but always an excuse that caused delay with a basic coffee order. Go to a different location if possible! read more

We were on a road trip to Ogden, UT to attend a friend's wedding, and needed to address our caffeine addiction. We normally brew our own organic coffee (including grinding coffee beans) at home. However, time is sacred today, since we promised my grandmother that we would pick her up from her house in Henderson (we live in Summerlin), in order to drop her off at the airport. Albeit we don't have a flight to catch, but we still had to do some last-minute packing for our road trip, in terms of electronics. I suppose we are addicted to our iPads, Surface Pro, IOS HDMI cable adapter, etc. Needless to say, there is NO time to brew coffee at home, lol! I was satisfied with the customer service culture (on a Friday morning) at this SB location. The female baristas were diligent, attentive, and professional. My order was easy - tall Pike Place (PP) & Venti PP. I wanted to try a different brew, since i always purchase Pike Place brew. The barista offered to brew a fresh batch of the dark roast (cannot recall the name of the brew), if I had a few minutes to kill. I politely declined, and she was very efficient at getting my order ready, and offered me to-go carton too. Overall, pleasant experience at this SB = happy customer. read more

I made my order online for in store pick up. I walked in they immediately said the lobby was closed, the girl didn't let me speak and told me to go through the drive through. Then I told her I had a pick up and she said we still had to go through the drive though and the drive through isnt moving! I can't believe I have to wait for my paid drink. Disappointed read more

Starbucks - We're behind many cars - Coffee & Tea Near Me - North Las Vegas, Nevada

First they gave me the wrong order and when i told Marla that she said oh they didn't charge me for the foam so that's $1.35 she said she didn't take the order that someone else did then. Then forgets to give me the rest of my order i had to drive back and pick up the rest of my order the lady Marla saw me and turned away then when they thought i left she continued to talk and laugh at me with her coworker i looked at her and said i heard you. She just turned around they acted as if nothing happened. I asked for a refund because the sandwich was cold and the gentleman there said he'd just make me a new one. All though that's not what i asked for he was just trying to rectify what happened. read more

Worst Starbucks ever they put more ice then the liquid and make you feel rushed when ordering and take for ever just go to another Starbucks y'all ‍ read more

Horrible, got an upset stomach after drinking this from Starbucks and saw this, never coming here, I don't know how someone can sell something like this knowing it's bad, disgusting, doesn't even deserve a one star, my dad also drank this and is feeling horrible, if he doesn't get better I'll sue read more

Starbucks - Caffe Latte Hot - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

dont come here, dutch bros is better by miles, dutch bros offers more options to choose from other then just caffein.‍‍‍‍‍‍‍‍

I order my drinks online and everything bagel, I picked it up and I checked my order and had a regular bagel. I had to get down and let them know I order everything bagel, I told them nicely I wasn't mad or anything, but it seems that it bothered them. I was just getting these bad vibes from them they didn't even get a apologize that they messed up my order, Idk how they messed up my order if they had full staff working. read more

Always come here because it's closer ,but they always run out of drinks or food . Came here today ordered 2 drink venti and this is what I got read more

Starbucks - Venti mango dragon fruit - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

Destiny is amazing! She was so sweet and kind and made my drink perfectly! She is really holding this place together!

This is the 3RD NIGHT I come and the espresso machine is down only at NIGHT! There is a huge line so once your in line your stuck there until everyone gets their orders! The morning espresso machine works just fine but once it's close to closing time it's not working.! They don't put a sign up where the menu is, they don't tell you until you get to the window to pay! Worst customer service!!! Definitely done coming to this starbucks! read more

Thank you for the fast service ! I thought I was going to be running late waiting in this long line that long took 5 min!

All Starbucks are the same and that's what is good because you know whatever you order will taste the same.... The only problem Is that they are out of cold brews all the time! How can you be out of cold brews all the time? At 6:30 am? Well those are my thoughts.... read more

This is a regular Starbucks stop for me because it's close to my job. It's as busy as any other Starbucks during the day, whether you use the drive thru or come inside. For the people that complain or say "it's so busy ... well yeah, there are people feening for their coffee just like you! I wouldn't say the service is over the top or anything, but they do what they need to to get your coffee. I appreciate the consistency. Only thing I would comment is their selection for prepackaged lunches are a little slim compared to others so if you're coming on your lunch break to grab a quick prepackaged lunch they seem to always have the pb&j and hummus stocked. read more

See all

Wet to buy matcha late and they give me milk with sugar and the csh told me that that's the way they make it. That is not the first time I buy this drink so no that's no the way they make it read more

Ordered a Venti passion tea, the girl in the drive thru verified they had some. Got to the window, paid, waited what seemed forever just so they can tell me they're all out of passion tea. She asked if I wanted to swap for something else I told her give me the closest thing to a passion tea same size. She looked at me so confused, she turned to another barista who also didn't know. 3 baristas didn't know + the manager. I asked for a refund. SMH it was ridiculous. read more

Line is all through the parking lot, there's no mobile ordering and the lobby is closed.

I've been coming here almost every day for years as it's close to home and on my way to work. I order ahead of time and when I get there my order is always ready for me. A couple of times my order was lost but they retook my order and remade it right away, even when I made my online wrong they fixed it for me with no hesitation. Briana makes it a point to personally greet me every morning when I come in. All of the baristas are nice and helpful. read more

Am I trippin or is this location ripping us off? Every time I go they never fill the cup it's always half way!