Our closest location recently closed so I was very happy to see that most employees from there ended up at this store. They are all so friendly and they recognize me when I walked in. I usually order my girl a matcha from here or sometimes she ends up with coffee. This time she had a free birthday drink to use so we ended up here. We did walk in because neither of us have been to this location before. It's pretty clean and nice and has a really nice outdoor patio. I'm sure we'll be back when she has a promotion to use. read more

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Came to give coffee bean another try but once again disappointed. I ordered a Spanish latte and asked for it 1/4 sweet it was so sugary and milky couldn't even taste there was coffee inside I wonder how it tastes full of sugar. One thing though all the workers were pleasantly and friendly. Great customer service. read more

The Coffee Bean & Tea Leaf - Spanish Latte - Coffee & Tea Near Me - Las Vegas, Nevada

What a shit experience. Went through the drive through and asked for a minute to look over the menu. Once ready I called for the worker over the speaker and didn't hear a response for at least 5 minutes. Calling her out repeatedly saying I was ready to order and saying "Hello?" In a projected voice. Ended up going up to the window and still no one was there. Ultimately left and drove off. Absolutely a shit visit and sad because it was my first time going read more

Drive thru girl with piercings and pig tails is lying to the customers... ive been coming to this coffee bean for over 5 years and today before closing, the drive thru girl LIED to my husband (I was in the back) and said that none of their drinks comes with whip cream. GIRL TALK ABOUT BEING THAT LAZY! COME ON NOWW!! LOL you're that lazy to put whip cream!? the pictures in the store and on the menu in the drive thru HAVE whip cream. She's definitely a liability risk to be lying about something so simple. She could be lying about other things as well. Tsk tsk read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Las Vegas, Nevada

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This is to be one of my favorite Coffee Bean locations to have my coffee but lately, coffee taste old and bitter . The ambience is very negative. Some of the Employee seem to have an attitude for no reason . seems like a simple hello gets them in a bad mood, especially drive-through. I think her name is Julie or Julian she's rude and no customer service read more

The Coffee Bean is underrated. They are better than Starbucks and Better Buzz, while being as good as Peet's and Dutch Bros in Vegas. 11/02/2024. With that being said, they had one hiccup... White chocolate ice blended: was ok, my issues was that the third into the beverage, and it was prominently ice with no liquid, 3/5 stars. My go-to is the Vietnamese iced cold brew, and lately has been the caramel ice blended, as it is by far the best version in the world! Try it and you're agree! read more

The Coffee Bean & Tea Leaf - 11/02/2024. White chocolate ice blended was ok. A 3rd in and ice was prominent, 3/5 stars. - Coffee & Tea Near Me - Las Vegas, Nevada

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I actually came here for a pick-up from Uber Delivery(April 27th) and the 3 ladies that were working closing shift, were all so kind, nice and patient! One of them(I didn't get her name) even bought me their Cinnamon Rolls and it was delicious! Also offered me water! The inside was very clean as well as their outdoor patio! Thank you so much to that staff today for the great energy! Cheers! read more

This trip I ended up going to drive thru which was clean and easily accessible. Service wait was not too long and the drive thru person was very friendly. I ordered an iced match latte with ube cold foam. Matcha tasted very good as always, the ube cold foam did not have much of a taste and not much was put on the top of the matcha. If I were to order again I definitely would request extra cold foam or none at all. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Las Vegas, Nevada

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OK, so if you view my reviews, they are completely inconsistent. That's because it tells you how consistent this place is it's not at all. They are truly the most inconsistent shop ever the last drink I had which was two days ago the same drink except for there was oat milk instead of coconut milk. Something was rancid in that drink. This one was really good, but the fact that I'm gambling on a drink that should be consistent all the time is horrible so I just wanna give it one more chance I gave it a chance. It was really good drink that being said, I'm deleting the app and I'm done with this place again. I shouldn't be gambling on a drink to see if it's going to be good or not. The fact that I have to leave to go to work after I get the drink I can't go back like 10 hours later because then they will think I'm lying so you know it's a give or take type of thing if you want to spend your money on something that you're unsure about And if you truly do have time to go back and get it corrected then by all means do it, but if you don't, I wouldn't gamble on it. I would truly go somewhere else where it's consistent and I'm not talking Starbucks. Nothing like that. I'm talking about independently owned cafés. The people, though they are actually really they're OK. They're honestly OK. They always offer pup cup stuff like that so I'm not going to say anything bad about them. It's just the inconsistency of the drinks and the food is a little much read more

The Coffee Bean & Tea Leaf - Tiramisu latte - Coffee & Tea Near Me - Las Vegas, Nevada

I was required to fast before getting blood work done (with the only exception being water) during a medical appointment on this side of town. Unfortunately, I fasted for nothing because when I got there, the receptionist told me that I was not supposed to be seen for another two weeks, therefore they rescheduled me for a different date without telling me ahead of time, not even a phone call. Ugh. Thankfully, I found The Coffee Bean just down the street and needed some well-deserved calories, plus I was in the mood for a nice cup of coffee. There's a lot of construction going on along Tenaya past Lake Mead and I somehow ended up missing it, forcing me to make a u-turn at the next stoplight. This Coffee Bean can be found right next to a Money Tree right at the corner of said side streets, which includes a drive thru. I started going to The Coffee Bean on a weekly basis at UNLV earlier in the year, when one of my classes moved to a computer lab inside Lied Library (where they have their own Coffee Bean). Now I'm hooked on their vanilla lattes! Oh yeah, and they have boba, just like every other coffee shop out there now. Walking in, I noticed that they didn't have a lot of seating inside, but they do have more seating on their patio, which includes a little fireplace. They had plenty of baristas working there, all handling the drive thru and making the drinks. The service here was over the top fantastic. I was welcomed in a friendly manner and got myself a 16oz vanilla latte. My drink came out quickly and I enjoyed sipping it thoroughly in the car, and it pretty much saved me from being annoyed for the rest of the day after what had happened at the doctor's office. Stopping in here was totally worth it. One of my favorite coffee shops thus far. read more

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First time visitor desperately in need for some coffee. Went through the drive-thru and ordered a caramel ice blended and a white chocolate mocha ice blended coffees. Employee at the window was super friendly and saw a dog in the car and made the cutest little Milkbone puppucinno. She also let us know that our order was paid for by the folks in the vehicle in front of us! Evidently there was a string of several people who had just purchased for the orders behind them. Warmed my heart and we passed on the tradition getting the tab behind us. Coffee hit the spot, thank you. Way to go LV peeps!! read more

The Coffee Bean & Tea Leaf - Isn't this the cutest little puppuccino? - Coffee & Tea Near Me - Las Vegas, Nevada

I thought the long waits here were just a one-off, but I've realized that waiting 20-30 minutes for a simple drink is the normal experience at this Coffee Bean. On the rare occasions I don't wait that long, it feels unusual. It's frustrating when you just want a quick coffee or tea before work. I've even gone inside when the drive-thru was backed up, only to be ignored at the counter for over 10 minutes. Overall, the service here shows poor time management and customer care. Unless you have extra time to spare, I wouldn't recommend this location. I hope Coffee Bean addresses staffing and training so the experience can improve. read more

Today was my second time visiting this location in two weeks. First interaction was not customer friendly, I walked in to order a brownie, and there was no in or any cars in the drive thru, yet waited 10 mins to receive the brownie and only got it thanks to one of the employees telling the other, "are you not going to get them their order?" Today I went through drive thru, immediately over intercom it was as if the employee was annoyed I asked for time and she said "sure take all the time you need" rudely. Then as I got to the window she told me my total and as I attempted to hand her over the cash she closed the window. Never again for this location. read more

I've been to this location occasionally for over two decades and have seen it go through multiple managers and redesigns. It's been consistent with very good customer service and products through it all. read more

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Love being able to visit this chain when I was in the South Bay Area in CA. When I come here, the opportunity to come again is delightful. This location is small but busy with drive-thru and in store customers. Inside has good amount of seating for the size of the store. It is clean and pleasantly decorated. There is some seating in the front and even a fire pit. Ordered the Iced Orchard Green Tea which brought back great memories of past orders. This location will be a staple for me when in the area in the future. read more

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We didn't go to the actual establishment but we got door dash and we're so impressed with the to go packaging! The drinks were delicious and were for sure a great part of our morning prep! read more

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Can't go wrong with a hot hazelnut latte or a cold Vietnamese cold brew! The flavor is always amazing, strong, rich flavor that bursts on your palate. The service is always quick and friendly. In the winter I enjoy sitting outside and reading a book by the fire pit. read more

The Coffee Bean & Tea Leaf - Menu - Coffee & Tea Near Me - Las Vegas, Nevada

My new favorite coffee place! My favorite Starbucks is closed for renovations. It's so refreshing to see a new coffee menu. The service is kind and courteous. The decor and ambiance is up to date with a true fall feel. Love it! read more

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I go to coffee bean at the district every day and the service is amazing!! Everyone is so nice and remembers my drink and has it ready so fast!! Everyone who works there is so amazing!! Mimi and Liz always make me feel so welcome and we always have laughs and joke around with each other, I look forward to seeing them every day!!! read more

Wish there were more Coffee Bean shops around town. Always great drinks and service. I love the variety they have and seasonal drinks as well. read more

No I received more ice than the actual drink itself. I have only experienced this issue at this location. read more

The Coffee Bean & Tea Leaf - More ice than drink. - Coffee & Tea Near Me - Las Vegas, Nevada

They were super nice, polite, and patient. My americano came out fast and although they didn't have the pumpkin one I originally wanted, they gave me another option for the cookie butter which tasted just as yummy ! They were really sweet just overall. Thank you so much guys !!! read more

Dropped in to CB & TL today around 11AM. Order taken by "Li, Shift Supervisor". Has anyone asked him to shower before he comes to work, handling people's food and beverages?? Hair tangled and hanging around his face and neck, dirty looking in general, poorly dressed --creeped me out. I almost left yet really wanted my Matcha:-) The music was so loud one could barely hear. My drink did not arrive by 15 minutes later--busy handling orders from cars? Li had left the counter and a gal came up and said 'what was your order?'.... it was NEVER submitted!! How does this happen? Li never came over to apologize--- the order then came out incorrectly (asked for a blended drink) and had to be redone. I saw the gal tell him about the problem. Sleaze bag. Everyone seemed so 'put off' and its amazing HE is the 'shift supervisor'. Clearly not educated about Customer Service yet quick to take $$. Finally, 25 minutes later, accurate order arrived. I assume these xx were 'Sunday staff' yet I will not be back to find out. They win. If this is a taste of the poor management of store #4, I wont return for the pleasure of being treated like this. Never an apology, treated as though all of this was my problem, not theirs.... so very strange. So many things wrong with today's experience. Back to Starbucks .... read more

Heck yeah! Birthday brunch! We got cookies and smart water and Vietnamese lattes! And they have a fire pit! read more

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Upon entering, you're greeted by staff. Great ambiance and friendly staff. You can get a variety of tea and coffee options along with food. They also offer juices, bottled water and snacks. You can purchase your favorite tea to have at home. There's seating inside as well as a patio with a fire pit for those chilly days. If you don't want to come in, you can get your order using the drive thru. It's not noisy, so if you want to read and/or get some work done, you can. They do have a rewards program. The app is available in the Apple App Store and Google Play Store. You can use Apple Pay, Samsung Pay, or Google Pay to pay in addition to cash and debit and credit cards. You can gift someone a gift card. If you like coffee and/or tea, I recommend you give them a try. read more

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Drive-thru employee didn't see any problem with feeding the lapdog in the car ahead of us and then touching my drink. While the tea here is great, the nasty attitudes ruin the experience. read more

Second day in a row coming here (not from Nevada) and Dana (it says shift supervisor on her apron) has been nothing but "ah-may-zing". She doesn't seem flustered no matter how busy they are and always has a smile and very personable. read more

The Coffee Bean & Tea Leaf - XL iced white chocolate americano - Coffee & Tea Near Me - Las Vegas, Nevada

I ordered the turkey, egg white and cheese breakfast sandwich. It is very cheesy and very very thin. It's ok, if you're not very hungry. I also ordered a coffee with steamed nonfat milk. It was given to me as a regular latte. It was good. My friends got hot chai lattes and they were pleased. While we were waiting, there seemed to be a lot of regulars. That showed me the workers go out of their way to make people want to come back. read more

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My last two visits in drive thru have been painfully slow. Like 15-20 minutes long. I've been in line now for 10 minutes and haven't moved... other than a few feet because the car in front of me just gave up and left. There are 4 cars behind me. It's going to take them 30-35 minutes. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Las Vegas, Nevada

Came here for winter dream tea but I'm so disappointed Bad service! bad attitude! they look at you weirdly !! Didn't like their vibes at all they are not welcoming ! But the drink was fine read more

The Coffee Bean & Tea Leaf - Winter Dream Tea Latte - Coffee & Tea Near Me - Las Vegas, Nevada

As we approached the drive-thru speaker, the worker greeted us but then suddenly went quiet. I said hello a couple of times, and then my dad tried to speak as well. We waited for about 2-3 minutes without anyone taking our order. We won't be coming back. read more

Went thru drive thru it was about 9A. The line was pretty decent considering it was after the weekday rush Tried the Large Swedish berries ice tea- a must try. It's sugar free and flavorful! Very refreshing. read more

The Coffee Bean & Tea Leaf - Drive thru menu - Coffee & Tea Near Me - Las Vegas, Nevada

I'm most happy when I have my coffee or tea. I'd like to thank Aysa and the rest of the Coffee Bean and Tea Leaf for feeding my coffee and tea addiction. Before I get into what I like to order, just remember it's called The Coffee Bean and Tea Leaf. The latter is often forgotten but they have an excellent menu of tea flavors. While everything I've gotten has been great, I try to mix it up all the time so I can't really pin down my favorite drinks. Those Keris Sweets' desserts are good too! But Asya and the rest of the staff has done a brilliant job every time I come through, this is basically exactly what I expect from a coffee shop to get me through my work day. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Las Vegas, Nevada

Been to this place multiple times when I used to work around the area. My go-to orders were cold brew, iced dark chocolate and a bagel. Cold brew was smooth as expected and the iced dark chocolate obviously gave that subtle chocolate flavor. Bagels are decent, I haven't tried the other pastries, but they look yummy. Drive-thru seemed to take a while at lunch time, it's faster if you just order inside. Mugs/cups and tea/coffee tins are available for sale as we well. There are a variety of tea selections, it's a good gift idea along with the mug or tumbler. Service: Employees are patient, even during rush hour. They're always friendly and kind. Parking: plenty in the lot read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Las Vegas, Nevada

The speed of which they got my latte was very nice. The staff is also nice. This is a very out of nowhere random spot to have a coffee spot but for what they're given the ambience is also nice! Solid place to stop for the locals if in need of a shorter drive. read more

Tried the pumpkin iced dry americano. It was delicious I will definitely keep this on my top ten pumpkin drink.

Rusell was the man taking my order through the drive thru, when I was ordering his tone was so terrible. He was complaining to me about how I needed to come closer to the mic, which I couldn't do due to a car being in front me. He proceeded to raise his voice and tone and was getting upset because he couldn't understand whether I was saying "Oatmilk or Whole milk" when I got to the window it took him 6 minutes to take my payment and not only that I took my drink after I payed and he raised his voice at me saying "HEY! Have a good day" It was the worst service I've ever received there. People have to respect anymore. So disappointed. read more

On a saturday morning.... how is that you have to wait 30 mins in the drive thru.... understaff or just terrible service??? Slower than a mcdonalds drive thru.... just terrible.... read more

Excellent for like their coffee to taste like ice cream, I prefer other kinds. Always polite people. Traditional branding & always clean. I liked the fashion show mall location. read more

Waited in the drive-thru line forever, only to be told they wouldn't accept my Coffee Bean & Tea Leaf free drink coupon because it was "expired." Expired or not, try explaining that to my dying father in Summerlin Hospital, whose only request was a mocha blended with extra whip and oat milk. That small drink was meant to bring him comfort, to be a memory he could hold onto in his final days. Instead, they stripped him of his last bit of joy over a technicality. Heartless. 0/10 I will never go back to this location -- if you want to see what kindness looks like, visit the Grand Canyon location instead. They treat people like human beings. read more