Had a decent venti hazelnut cold brew with hazelnut cold foam. They had beautiful pictures on the wall and most importantly, there is a changing table available for parents with babies. Since being a new mom, I have been making notes of all the places that are good stops with changing table because it makes it a lot easier for parents. read more

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Not customer service friendly. We waited 10 minutes no good morning No we will be with you in a minute 3 baristas & nothing. We walked out & purchased 5 different drinks at Vons. RETRAIN YOUR STAFF recommendations from 2 service Managers read more

I placed my order through the app expecting it to be prepared promptly. The app showed that my drink was ready, but when I arrived at the store, it still hadn't been made even after waiting 20 minutes. I politely asked one of the employees, a crew member with long curly hair, about my order, but she responded in a rude m manner. This was a very disappointing experience. Despite having plenty of staff on duty, this has been the worst Starbucks location I've visited in terms of both service and customer experience. read more

Starbucks - Order done in the app 9:38am - Coffee & Tea Near Me - Oakhurst, California

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Ordered light ice. Not sure if they know what that means. Next time I will order no ice. read more

Starbucks - Light ice Trenta Peach Green Tea - Coffee & Tea Near Me - Oakhurst, California

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This Starbucks is hidden away behind some stores/restaurants. We missed it coming up to Yosemite so I turned around and looked for signs. I was able to go thru the drive thru and which is a very small drive thru and order some coffee. They were very quick with their service and friendly. I went inside to get more vanilla sweet cream for my vanilla sweet cream cold brew which is super BOMB diggity by the way. Definitely recommend. They happily gave me a small cup of it which I was able to add. The inside didn't look like a spot that a lot of people would hang out at but I took mine to go. They also had a lot of construction going on in their lot so parking was kinda tight. I ended up parking in front of a restaurant and walked down to the Starbucks. It's a good spot. read more

Starbucks in a small little town. Stopped by to get some coffee and a quick breakfast to start our road trip. We went through the drive thru. The staff member was nice. I had a tall (small) caramel cappuccino which was amazing! No additional sugar needed. Not too sweet either, it was a great balance. My mom had a venti (large) latte which she was not happy about because it was only filled up halfway and the rest was all foam. She also asked for sugar and they only had regular white sugar. No brown sugar or Splenda. My brother had a venti vanilla flavored iced coffee and he tried the bacon, sausage, and egg wrap. He mentioned it was a good size and tasty. A great choice for on the go! read more

Starbucks - Half filled Venti latte - Coffee & Tea Near Me - Oakhurst, California

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Very kind service in the drive thru this morning. We ordered ahead on the app. Got our drinks and food right, loved being able to have the drive thru option. They did forget to give us our 2 egg bites but we just parked and walked in and grabbed them. No big deal. Thanks Oakhurst Starbucks!! :) read more

Starbucks - Iced Americano - Keto Friendly - Coffee & Tea Near Me - Oakhurst, California

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I ordered my food via doordash, a berry blondie, jalapeño chicken pocket, and an orange juice. Everything was packed well with the tape on the bags but when I unpacked the pastry bag there was a hair on my berry blondie. Gross. read more

Starbucks - Berry blondie...with a hair - Coffee & Tea Near Me - Oakhurst, California

Some guy with glasses short and not much hair gave me so much attitude for giving me the wrong drink & it's also my birthday! his name started with a D, i believe... anywho they & including HIM need better training!!!! Store bunch of high schoolers due to the coworkers not knowing how to deescalate a situation. read more

This was an unfortunate circumstance. We tried to order our typical drinks. One being a water with strawberry inclusions. Mind you this is for a child who is sensitive to routine, and the experiences. We were told policy changed where inclusions could not be added to water but could be added to other drinks. So I will state that we called corporate to confirm a change and they stated this was inaccurate and inclusions or modifications can be made to a water, we would just be charges for the inclusions. Which is what happens normally and another Starbucks accommodated. So I asked if an exception could be made and we will notate the new policy. We were denied. Ask for a floor/ shift or manager to assist and have the exception made. We were greeted by the shift lead who confirmed and held strong to not accommodate the request. So I continued and said if you can ad inclusions to any drink why not ad them to mine and put them in a cup on the side. This was a NO. Second I asked if they could charge us for a milk fill the cup with water and ad the inclusions. Again a NO. I said I hear that you can but won't. So it's not that you can't it's that you won't. Which is poor customer service. We cancelled our order and left. After such called corporate to have confirmed this policy did not exist. If it's because the cashier's don't know how to charge inclusions to the water maybe training is needed. I've seen this done on orders we have made generally charging us 50cents. Second why not make the accomodations after pleading our case that we made a promise to our 3 year old sensitive child that drives on routine? To have the shift lead make a one time exception. This experience made the store look bad especially after confirming no policy existed with corporate. If I had got my drink and not my son's with his sensitivities this can make our whole day be focused on a reset as our son is routine sensitive. He would see my drink and not understand why he was unable to have his drink. Water with strawberry inclusions. I am confused on when given multiple ways to accommodate us this could not of occured? read more

At the local Starbucks enjoying our coffee fix. They had some great 50% off items for sale, and all the employees were very nice. They made our coffees just right. read more

Starbucks - Enjoying our pumpkin cream, cold brew. - Coffee & Tea Near Me - Oakhurst, California

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I've been frequenting this Starbucks for several years- more than 10. It keeps slipping further and further down this slope of bad service. It feels as if there are rarely enough employees to handle the busyness. My mobile orders average 10 minutes past the predicted times. It is so dirty on the service counter I didn't even want to pick up my cup and bag. Clear all the customers THEN put your order way! Just hire some more employees for goodness sakes.. read more

Starbucks was somewhere I used to frequently visit. A very friendly place to go. I would walk in smelling the wonderful aroma of coffee and be greeted by a barista that usually knew me and or others by name. Just a wonderful feeling. However with so many insanely and unnecessary hikes in prices of drinks, an ever confusing menu and lack of care to customers I'd rather take my money somewhere else. "Less corporate and better ambiance". read more

12/31/23 Happy New Year's Eve everyone! Pretty Great how things work out! One tea ordered in the drive-thru. The worker was kind and the line moved pretty quickly. The worker said that taking were made and gave them both to us along with Happy New Year wishes! Great service & Great black iced teas! Highly recommended! read more

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I went to this location twice while visiting Yosemite. The service was fast and the staff were very friendly. It was nice to see how happy the staff were. They have a drive thru which was convenient. It's tucked away in the back of the small shopping center but there is a sign you can see from the road. read more

Starbucks - a blue car parked in front of a coffee shop - Coffee & Tea Near Me - Oakhurst, California

Service was extremely poor. Staff was angry and aggressive. Also threw away our drinks after stepping out for only about 10 minutes and saying that it was 30 minutes. read more

I ordered a drink and waited for over an hour to get my drink and they had brought out many other drinks that came after me and I once asked them about said drink and they said they are making it but I still waited. They were not busy or backed up. When I got the said drink it tasted disgusting and not even worth the wait. The employees were not nice and not understanding of the situation. All I had gotten was a grande white chocolate mocha so it isn't difficult to make. read more

I think the nicest Starbucks in Oakhurst. Convenient parking. Relatively clean dining area. Very friendly and helpful staff. What I liked most, they didn't make me wait for my unheated muffin. Large indoor area and several outdoor tables. read more

That first sip feeling everytime!!! If you need your pick me up this is the place. Super friendly staff and quick service!!!

loved the new lavender lemonade Still waiting to try the Sahara drip coffee! Want to try new seasonal cake pops as well! and breakfast deal items read more

After a long wait, turned out the place was close. Not sign whatsoever... There are still cats waiting... read more

Starbucks - a red car parked in a parking lot - Coffee & Tea Near Me - Oakhurst, California

It would be nice if they'd turn the !@#$% music down to a level where you could have a normal conversation. Many locals now avoid the place. read more

Only Starbucks around. They handle mobile orders unlike any other one I have been to. Seems like they serve people in the order of who bugs them the most? read more

Jimmy's customer service is phenomenal. He needs a raise. Extremely pleasant and friendly.

I always get a hot tea. Customer service is really hit or miss- sometimes it's great and I leave laughing because they have some really lovely people there...but sometimes I end up leaving feeling embarrassed I decided to grab a tea during the shops open hours because staff is so rude (as in shove the pay machine in your face with no exchange of words and hand you your items with an exasperated sigh and such force you spill them on yourself). That being said, it's really just one or two employees that I'm nervous to interact with and they typically work mornings, so I just avoid mornings there. All in all though, it's a Starbucks and I'm just thankful they're open later in the evening so I can get some work done outside the office and my house. read more

I hate to leave bad reviews, I really do, and overall the Starbucks does probably a pretty good job on every other drink, but regular coffee. Why? Because I guess ordering a coffee at Starbucks takes 45 minutes, and ordering foo foo drinks takes about 10. I almost thought that they forgot about my order, and in someways I think they did. It was like, "Shame on you for not buying one of our really really expensive drinks and just buying.... Coffee." The atmosphere in this place is awesome. The parking lot sucks, but that's not their fault. But had I been on my way to Yosemite with a group of friends, I would've been the last person served after multiple groups of people went by, and all I wanted was a damn coffee. Not going back. Denny's is just down the street.... read more

Stopped here on our way up to Yosemite. Service was great, drink was perfect temperature. Will definitely stop here evert time we come through Oakhurst. read more

Getaway to Oakhurst and we needed some caffeine. I've been to many Starbucks the service here was stellar!

I went inside for my mobile order, I had to ask the batista for my drinks after seeing several customers who had placed their order at the register after I had walked in, get their drinks before mine, one drink had been waiting on the drive thru counter melting and my other drink had't been started, good thing I finally asked, then when I asked for a boba straw for my melted drink, the batista rudely told me she would give it to me when she gave me the drink I was waiting for. read more

The Best!! Starbucks on Hwy 41 is the friendliest, quickest, cleanest shop you'll find anywhere. Their coffee drinks taste amazing ad the store is a great atmosphere whether on the coldest winter or hottest summer days. They're very popular but the staff handles the orders efficiently and quickly, providing hot & cold delicious drinks quickly and cheerfully. read more

Horriable service.. ordered 3 same drinks with extra scoops of flavor and simply asked if the other drinks had them. Got yelled at thru the intercom so rudely that yeh she added them.. don't waste your time at this start bucks !! Go to the next.. name tags were hand written so I couldn't see her name.. if I asked she probably would of yelled at me... she has a tattoo on her arm "Laura" -in my Jesus era cuz lord knows I woulda went thru that drive thru window !! Ima pray for you rude girl at oakhurst Starbucks... read more

Starbucks - Coffee & Tea Near Me - Oakhurst, California

I just wanna say Taylor went above and beyond for our drive thru order. He made me appreciate my evening and reminded me that life is good. Taylor , keep doin what youre doin. Dont let the h8erz bring you down. Youre a bright star; keep shining. read more

Excellent drive In service here. The line was taken care of quickly and i was able to enjoy my caramel brulee frap. Thank you for the amazing service!! read more

Waited 25 min in line for a MOBILE ORDER. I got asked what the name was twice when I first walked in. He said it's not on the back counter yet. So I waited 10 min. He asked again the name and I told him. After seeing a ton of people who got there after me get theirs, I asked after 25 min standing there where mine was. The female barista was like "oh sorry, it's on the back shelf. You have to ask when you get here." I was like "I did. I told the male barista who host went to the back." She said "oh sorry, we're just overwhelmed." Probably wouldn't be if you did your job and paid attention. The WORST experience I've ever had. 10/10 would not recommend. This whole team needs a refresh button. Top to bottom, toss out the trash read more

Line for drive thru was so long (expected). Line inside, I walked inside and Ordered right away. I have never waited so long for 2 drinks. People who were behind us in drive thru were served before we were. I will never go inside to order again. read more

Horrible customer service. As a big corporation - I expect Starbucks to update their app or send out an email/social media alert when they are closing down the indoor cafe. I went to get a drink before work and when I got there the main door was locked and a sign said that all orders had to be picked up via drive through. Waited for 30 min in line and my drink was cold. They were very rude when I complained and very half-heartedly remade it. Do better Starbucks. read more

I was super impressed by this starbucks!!! We went this morning (came from camping at bass lake). The drive thru was super fast and accurate - I was shocked. From ordering to delivery. Jake was soooooo nice and friendly. The drinks were spot on. Sooooo good!!! Refreshing to go to a place that runs this smoothly read more

Was skeptical because of bad reviews, but honestly, this was our great experience: yes, busy. Yes, order and go (no tables/chairs, restrooms). However, the barista was fast and friendly. We got drip coffee and left, found it was warm not hot (Starbucks, your coffee holders do not keep it hot for long! I have returned a few coffees for this reason) and went back. By the time we dumped the originals, she brought us fresh ones (that were hot) with a smile and a "have a great day!" Maybe we have gotten used to the traditional stores, but this one was NOT lacking in customer service - at all! Thanks much! read more

I absolutely love Starbucks but the customer service there has been absolutely awful. My drink was made wrong, which I know it happens but when I go back in there super nice and I get extreme attitude for it, that's not okay. I mean honestly if you don't enjoy your job, go somewhere you will enjoy it because Starbucks is a job where customer service is everything. Have been VERY disappointed with the way the ladies in the drive through never smile, never talk back and hand you your drink very rudely. This has been happening to so many people I know and it's just truly sad. Smiling at someone can definitely change thing, you never know what they are going through. read more

They only serve the drive through. Me and 4 other people were extremely upset waiting 15 minutes for a water as we watch 12 cars fly through the drive through. 15 people behind the counter and they can't get a drink out. Skip this stop. read more