I love my coffee and i love Starbucks, especially the one near my home. I love the fact that when i pull up to the intercom everymorning to order, the person on the otherside knows exactly what i want. They actually finish my sentence when im ordering. The staff is so polite and friendly, I fell like i know them. Thank you starbucks for making my morning everyday!! read more

Don't know what all the negativity is about. We came here shortly after 500am, used the drive-thru, and the staff was very friendly, efficient and got our order exactly right. Absolutely perfect. No hassle at all whatsoever. Thanks to the folks at this Starbucks for a great cup of coffee early in the morning! read more

Hands down this is the absolute slowest drive-thru Starbucks I've ever been to. I've given it the benefit of the doubt 3-4 times that maybe it was busy or peak times, but every single time, no matter what time of the day it is, the drive thru is snail slow. I don't care if people are nice that work here, I care that they are efficient, which they are not. Do not use the drive thru if you are in a rush, or do use it if you have a spare 20 mins. read more

Good customer service. But can improve on the work speed. Clean seating areas, and always stalked with creamer and sugars. No stingy with add ons either read more

Made an online order that was supposed to be ready in five minutes and it took them twenty minutes to even find my order because apparently it went to the other machine that they don't think to check and instead just give me this raging attitude as if I was lying about even placing an order. Meanwhile people who placed an order ten minutes after mine were getting their drinks and mine weren't even started. None of the workers cared and did not even apologize a single time for making me wait 30 minutes for my mobile order. When I did finally receive my drinks one was made incorrectly and half filled. Horrible experience and I hope in the future they actually care about their customers. read more

I gave them the benefit of doubt that maybe they we short handed and that is why their drive-thru moves so slow. But, nope it's just the way they run. Sat in the drive-thru for over +30 minutes. Just plain ridiculous for two black coffees. I will travel farther to another one to avoid the slow service. read more

Beyond me how rude the barista working the window is. If my patronage offends you, please let me know, I will gladly go elsewhere. As a former barista, this experience cuts in toooooo deep. I said thank you as k**** handed me the drinks to only have made eye contact then the window slammed basically in my face. read more

I'm usually not someone who leaves negative reviews, and I come here pretty regularly. I have a dairy allergy and asked for oat milk - they put milk in my drink and I it was listed as milk on the label. I came back and politely asked if they could please remake it. They were super rude and tried charging me for it. I explained it was a remake, not a new purchase. They just handed me the remake, didn't say anything and put milk in it again, and literally just used the same sticker as last time. Wouldn't suggest this place. Poor customer service and no regards to allergies at all. read more

This Starbucks is unfortunately very bad. They consistently mess up orders as if they don't even read what you want or don't want in the coffee. Their hours seem random and if you order online before 7 or after a random hour, they close the lobby and you have to wait in the drive thru even though the app will tell you to go to the counter to pick up your order. Very poorly run location. Ive lived in the almost 6 years, so have come many times ... just so you know this isn't just one random bad experience. read more

I like the spot and all but this is way too much ice. I go here often and order the same drink and I must say, this is the first time my drink has a ridiculous amount of ice. Everyone makes it different? read more

Starbucks - Venti matcha green tea latte iced with too much ice - Coffee & Tea Near Me - Perris, California

If you order for pick up through the starbucks app be prepared to still wait in the drive thru line because they close their lobby before they actually close & leave no note on the door to even notify you. I had to call to find out. Also the customer service could be a bit better however I do understand it was 30 mins before closing. read more

Pros: Location Parking Other stores in the area (walking distance) WiFi Cons: Staff wasn't friendly No exotic boutique coffee blends (E.g. Panama bean) Great place if you're in the area... but no reason to go out of your way to get here. read more

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This is the closest Starbucks to my house and let me tell you they cannot make a single drink correctly. I've tried for years at this point and it's never right but they're usually overall kind. Today the lady at the window wasn't and that's why I've decided to leave a review. I go to go pay with my card and she has her scanner ready so she rolls her eyes puts the scanner down and gets the keypad. I still tip her $1 I stick my card in and she's like " next time just tap it" and proceeds to hand me the wrong drink and a cold buttered croissant that I asked to be warmed up... I didn't even say anything because it's just ridiculous at this point lol. There's plenty Starbucks in the area do yourself a favor and just drive to the next one. read more

This is the only starbucks within 10min of me! That's why I keep going to it but honestly all the managers me to be fired. I ordered mobile, went to pick up inside and manager slammed the door in my face, stating that indoor pickup was closed... but gave the man in front of me his indoor pickup because "he didn't have a car ". WHAT! I HATE THIS PLACE! Sat for 15min in drive thru to get my order and then the manager stated she "didn't know what she should do about it ". When I stated to take down the mobile order option, she said that they had no control over that. Dummy I know people who work at Starbucks and, yes you do. I told her to give me gift cards for my very expensive drinks and she told me she couldn't and closed the drive thru window. I sat there and wouldn't move until the other cars in line started honking (sorry fellow junkies). She opened the window and gave me two gift cards without a word. I immediately reported her to corporate (you can do so on live chat thru a link in the app). read more

Excessive wait time. Picking up an order for delivery and waited in line for over 30 min just for them to tell me they closed 11 mins ago. And I can come back another day.... this place is trash and not very friendly to customers. Stay away from this specific Starbucks. read more

This is literally the rudest Starbucks location. I just at the window for five minutes and then was handed my drink without a single word. Did not even acknowledge me with a hi or anything at all. I asked for a lid after and was met the most obvious annoyance, it was honestly insane. Just don't spend your money here. read more

Just not happy. Drinks are always below par level and drive thru is always slow. 3 drinks and they took 30 minutes to give them to me. I'd give a 0 if I could. However, not surprised by this particular location ‍ read more

Starbucks - Not one to complain but seriously? This usually happens with the cloud macchiato. Not this. Not happy. ‍ - Coffee & Tea Near Me - Perris, California

I frequent Starbucks more than I should, and this location is the closest to me. This year, my experience here has been hit or miss. If a drink is wrong, sometimes I'll have it fixed without any issues at all and other times, even the third attempt at fixing is pointless. For the most part, my drinks have been made properly. I think the biggest issue at this location is timing. I'm completely aware that this Starbucks is in a busy center and near the freeway entrance/exit, but it is still incredibly slow. These past months, there were a handful of times where I waited 30 minutes extra, and that's without counting the 10 minutes before when I submitted the mobile order. I'm not too sure about the timing coming into the lobby or through drive-thru. I definitely do notice that their drive-thru is always packed, so if you're in a rush it might be best to avoid it. Other than that, the staff is great and I would hope to have a more personable interaction with them sometime. Especially after seeing some of them for about a year now. As for the newer staff, I'm hoping that they can get into the groove of things. I have received some attitude from one of them several times before. All in all, this is the better location, especially over Menifee. I won't frequent here as much anymore though. If I give it a good break, maybe I'll come back to better experiences. read more

Slowest drive thru in the world.... How can it take so long to make drinks. Sat here wishing we'd never bothered. read more

Okay the last few times I've come they are out of something! Can someone get the your food order right so you don't run out of product!!! read more

Starbucks - Grande Chestnut Frap....Capital GROSS!! Taste like chestnut milk!! - Coffee & Tea Near Me - Perris, California

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all good service from the store it's self just the customers are so stuck up an rude. people swear it's the store but all the Starbucks are the same, good service, decent coffee, an shitty customers read more

I just don't understand why we can't use restroom event though we are giving business and buying over priced coffee and pastries .

I never have a good experience here, sad to say this is my last visit. They're the only ones in my route that opens café late so the drive-thru is always long. Today, I got my order and waited until the lobby was open to buy a special mug as a gift (20mins), one left, only to be told they couldn't sell it to me without a barcode and didn't even try to figure something out. You'd think they'd at least have that. Regardless, I still spent well over $60 today because I love this company but this location really needs some rethinking. :/ read more

We ordered 9 drinks from here excited to get them home only to find out that some other drinks were missing flavor basically made incorrectly. We called the store and explained the situation to the manager and he was more than happy to assist us in resolving the issue. He invited us to return and have four of the nine drinks remade for us. The whole process was handled very professionally and without issue. This is the first time something like this has happened when ordering drinks from this location and the staff made everything possible to correct it. That is great customer service. read more

This Starbucks is in a busy shopping center in Perris. (Where?) Parking Lot is small, and service was very slow. You can tell the Barista dude was not having a good day. He should smile more and be more thankful. My Black Tea ice tea was made perfect so no complaints there. read more

They need some serious training here. Nothing more frustrating than ordering a black coffee and cold scone, pull up to the window and surrender my credit card only to watch them make and stage the difficult drinks ordered by the car BEHIND me, THAN pour my black coffee hand it to me and keep my cc. UNBELIEVABLE read more

The worst location I've ever experienced . I was the only person in line no less than four employees behind counter and it took five minutes before I was even acknowledged . I am amazed at the poor customer service read more

I used to go to this location every Tuesday, and now I would rather drive the extra 7 miles to the next one. I love Starbucks as a company, but this store is drowning and needs help. There are a few great baristas here like Star and Michelle, but lately when I go through the drive-thru I feel so disrespected and definitely has not lived up to the Starbucks standards of customer service. Today I went through the drive-thru and the partner working the window was short with me and not good at communicating. In addition, I asked for my mark-outs at the window, and she only applied one. I tried to confirm with her that both were applied and she gave me attitude so I asked for a receipt and pointed out that I wasn't given my drink mark-out like I asked. Then a supervisor came to help her with the refund, but she wasn't very communicative either, so my sister and I sat there for a long time waiting to be told if my refund had gone through or not before she finally opened the window back up and asked if we needed something. We weren't being rude and did not deserve that type of treatment for an error made on the barista's account. I love this Starbucks, but I hope they get their baristas some help learning how to create best moments for their customers. read more

I like this location because it has a drive thru The chai tea latte was a little sweeter than they usually make it at other locations but all in all it was fast and tasted good read more

Starbucks - Coffee & Tea Near Me - Perris, California

This is the slowest Starbucks drive thru I've ever been to! The service is not great either might I add. What's more disappointing is they're opened 24hrs Do not recommend if you're in a time crunch! read more

Really wish I would have read the reviews before I use the app to order online. It's 7pm and I still have to go thru the drive-through to get my drink.. which I'm sure by the time I get will no longer be a blended drink. read more

No holiday cup!!!!!! Ordered my favorite peppermint mocha with whipped cream and mocha syrup for my hubby try out taste but it came out cold not warm enough!!!!! Taste shit awful water nothing taste peppermint mocha!!!! We won't go to this location ever again!!!! Best location Starbucks menifee and murrieta!!!! read more

Out of all the Starbucks in the menifee/Perris area this is the only one I trust to make my drink correctly. Very nice staff usually :)

Sorry But whoever was at the window at 5:30 pm today needs to have a better attitude. It's not just her though, the last few times I was given rude customer service, and I'm usually very nice regardless the service because I give the benefit of the doubt, but now imma return that same energy. read more

One of the worst and slowest Starbucks around here. Don't bother. Go to the next one down the 215 fwy. Mobile orders takes years to finish even if they're not so busy, the girls have attitude, and the drinks don't come out tasting the same or they're messed up. Done coming here. read more

I usually have a good experience here at this Starbucks location but today my husband and I wanted to get a little treat for Mother's Day & when we pulled up there was a line per usual but when we got to the speaker we sat there for probably 15 minutes before another person who was waiting in line came up to everyone in line and let us know the store was empty. We pulled up to the window and sure enough EMPTY, the lights were all on and so was their back door and no signs anywhere of it being closed, I read a previous review and I guess this isn't the first time it has happened very disappointed :( read more

The guy at the register was cool but the chick making drinks for loby was a rude inconsiderate slow idiot. My drink sucks and i was late because she had to watch the register guy plunge the sink all the while my drink sat half made. She moved slow as hell and looked miserable. Worst starbucks i have ever been to read more

Waited in line at the drive through for like half an hour for a pumpkin cold brew just to find out they where out of cold brew , So now I'm stuck in the middle of a none moving line. This location is a joke, they are always out of something. I suggested they put up a sign of what they are out of that day in the beginning of the line so we don't waste our time and the guy said they can't do that. read more

Waited in the Starbucks line for 15 min. Had to call the store to remind them they opened. With 4 cars in the drive through. And stuck in the middle. Then the girl lied to me and only said inside is open. But I've been coming here at 4:30 for a few times now. What changed. The employees don't have any knowledge. THEY NEED BETTER TRAINING. read more

My drink was very good but unfortunately the girl who took my order which we found out later her name is Jasmine didn't listen didn't order what we asked for , she was incredibly rude and very nasty and then she told me she was the manager. Starbucks is really slipping if that's the kind of managers they hire She was incredibly loud and very very rude I go to Starbucks everyday this is one as long as she's working there I'll never go back to . I'll never have anything good to say about it and it's unfortunate the rest of the staff seemed very friendly and nice. That's the first time I've ever had a problem going in there but I've never ran across her before read more