Always get a cappuccino with whole milk, and its always made right. Employees are always nice and they keep the shop clean.

The level of service dose not live up to the standards of Starbucks. I've ordered blueberry oatmeal for a few months now from this location. On three separate occasions I find my order doesn't have blueberries or the proper toppings for my oatmeal after I've arrived at work to eat it. The last time I waited 15 minutes because they forgot to make my oatmeal just for them to once again give me the wrong oatmeal setup that I pay additional for. Why pay 5$ for oatmeal and get crappy service when I can go to McDonald's and deal this the mess there for a 2$ oatmeal? read more

The made me up a good coconut milk matcha latte. There wasnt much to be impressed about. It was a pretty typical starbucks & transaction. The workers were nice. Just needed a hot beverage and caffiene on a cold morning. read more

I have a very very soft spot in my heart for this Starbucks. I spent my whole college life and a little bit after serving up Market Square's best coffee, tea and assorted goodies! I know I'm totally biased but I really do feel like this is the best Starbucks in the city! No other store has such a cozy feel to it. I may have fallen asleep in the big comfy chairs by the fireplace a couple times. I mean, it was hard slingin coffee all day! Especially when you have to get up at 5 AM to be there at 5:30 AM (yeah, I totally rolled out of bed to go to work). It gets SLAMMED around 6:30 or 7 with the before work crowd. I can still remember people's faces and what they ordered. I could never understand the woman who ordered a Venti (large) 8 pump white chocolate mocha with whip EVERY morning. I guess girl needed her sugar to survive in the AM. The nice thing is they're ALWAYS open. Much to the chagrin of me and my coworkers with the madness of LIght Up NIght and St. Patrick's day drunken festivities. But it's nice for the tourists to stop in and grab a quick drink and some advice on where to go downtown on a Saturday morning. I'm thankful now when I'm downtown on a Sunday because I know it's one of the ONLY places open! It's just a really great place to meet a friend to catch up or sit and study. Plus they offer free wi-fi, which is always a plus! Just remember, Barista's are people too!! Grunting out "tall coffee" instead of a hello doesn't usually fly as a good greeting. Cheer up, you're getting caffeine soon! read more

absolute trash. It's been 20 minutes since I ordered my coffee. These guys act like it's so busy in here and there's nobody in line, but 12 people standing here waiting on a drink. I would fire everyone of these workers read more

Reviewing a Starbucks is probably as exciting as eating a dry sandwich for 7 consecutive weeks, but it's popping up on my Yelp all the time, hence I give in. 4 stars for location, layout of the store, opening times. 3 stars for availability of seating and handling the queue. I experienced 4+ minutes of queuing before placing the order. A definite plus is that the staff doesn't bug you to the try your regular coffee from the new "Clover" machine (yet), like they do in the 6th/Penn location. read more

Came here for a "quick" breakfast on our way from the hotel to Fallingwater, and regretted the decision immensely. Extremely long lines, and poorly trained staff. As a former employee, I know about staff roles and approximately how long it should take to receive your drink. This staff was not trained at all, and it was clear that they were overwhelmed with the crowd. It took me 32 minutes for me to receive my order (there were 7 customers in front of me), and my order was incorrect. I ordered a small coffee, medium latte, a croissant and a sausage breakfast sandwich. I know that the sausage sandwiches heat up for about 40 seconds in oven, so I can't comprehend why it took so long to get my order. Would never come here again. I also received a WARM cheese danish instead of my croissant. First, the warm, creamy colored goo in the middle is extremely unappetizing, and second, they looked so dejected when I pointed out that I ordered a croissant I almost just left. Do not recommend. read more

Brittany was great! Fun personality, quick at getting you through your order, and super nice. We shared a little joke as I made my order - kind of hard to explain here - but made the mundane experience of ordering a coffee into a lot of fun, which is great because I was just heading off to the airport for a nice long vacation - started me off with a smile. :-) Best. Cashier. Ever. read more

Conveniently tucked in the corner of Market Square, this Starbucks location is a great place to stop for a cup of coffee or tea if you're downtown. Whether you're taking your cup to go or you have some time to sit by the fireplace, Starbucks offers a casual atmosphere for patrons to sip and savor their beverages. Take a short break from work or even take a small meeting (2-3 attendees) to this shop. Service wise, the employees have always been welcoming and friendly towards me. I haven't noticed a significant delay in the time that I order my drink to the time that I receive it during any one of my visits, but I try to time them at off-peak times. read more

A good Starbucks. There is always a line at this one due to it's location but they do a great job of getting people served quickly. Today I had a salted camel mocha. It was pretty amazing. This location also has a fireplace which is a nice touch for cold days. read more

To the rude woman who served me on Thursday the 25th of March at roughly 6:00 pm. I asked what kind of sandwiches were available then she walked around the counter, stood next to me and pointed at the sandwiches in the display case... I then looked her in the eyes in disbelief.. I work in customer service and I would have been fired if I did this.. I told her I did not want a sandwich anymore, she proceeded to walk around the counter to ring up my drink, and promptly get back on her phone that was siting next to the register.. cmon Starbucks... read more

Starbucks. ahhhh how do I begin to explain our journey. I am not very wealthy and that's because of how much Starbucks I order. And if your asking yes, I am a white female who i below the age of 20. But oooh their pumpkin Spice Latte is so friggin' yummy. And their holiday drinks are to die for. One time an employee spilled a drink and another employee screamed at them and I think it really nice that each employee can understand one another and are able to scream at one another like that. read more

Positive, no-surprises Starbucks experience. Great coffee and prompt, courteous service. This Starbucks features ample service and a cozy fireplace. There's also seasonal outdoor seating. read more

This is my favorite Starbucks in downtown Pittsburgh! Baristas are friendly and knowledgable. The lobby and bathrooms are always clean! Keep in mind It can get a little busy on the weekend especially during games. read more

Starbucks - I come to this Starbucks daily. It is very clean and the baristas are friendly and knowledgable. - Coffee & Tea Near Me - Pittsburgh, Pennsylvania

Bad Christmas Spirit... We ordered a small peppermint hot chocolate with no whip cream for my son. They got it wrong and loaded it with whip cream. I waited for the barista at the end of the counter where the drinks get served to finish chatting with her friend and turn her attention to me. "Excuse me, we asked for no whip cream" I say. "Well, I didn't put it there" she snaps back. Merry Christmas to you too! read more

It's a nice Starbucks in market square but the problem is there's no parking and parking costs $7.00 an hour. If you work in the office buildings it's real nice because it's in walking distance plus you can get your coffee and sit on there patio.plus it's nice looking at the PPG glass building. read more

I'm getting really frustrated with the online ordering. I go there and receipts are piling up with no one filling those orders. Plus there is a new rack behind the counter for online orders where I can see my drink but get no one to give it to me. The only reason I stop here is for the online ordering to pick up quickly before work, but you're now making me late daily as I stand there and wait for someone to beg for my drink that then acts inconvenienced to give it to me. read more

I stopped here yesterday morning because I was attending an off-site training session. Typical Starbucks. On the way back, I bought some of that new Starbucks VIA instant coffee to try at the office. VIA does not taste like brewed coffee, so Starbucks loses one star for that. read more

The barista was super sweet. I told her I wanted something new and she was a fountain of information. She made a lot of great suggestions and I told her to wing it. She went with a Caramel Brulee with two pumps of White Mocha. She also gave me a discount, which was awesome. I used an AirCard on the netbook and sat in Starbucks from 11am-2:30pm. I had headphones on and just zoned out. I was comfortable and wasn't disrupted at all. It seemed to get busy from 1pm-2pm so if you want to stop at this location, make sure to get there earlier so you can grab a seat. read more

Not exactly a fan of this location, however I tend to frequent it because of my work location, but I always leave unsatisfied. The baristas are not friendly. I'm always always always made to feel like I'm stupid (seriously? i'm ordering coffee from you - who gave you a Masters Degree of all things brewed?) and they're just rude. Just.... rude. I've never had an issue with my order being accurate, although again, just ordering coffee people. I'm not asking you to recite the Gettysburg address.. in Latin.. backwards. Just asking for a coffee.. congrats on getting it right! I wwill also add that everytime I go in to this store, it smells.. bad. real bad. not like the delicious aroma of fresh brewed coffee. No no. You know those febreze commercials where they take the most disgusting atmosphere for smell and throw poor, unsuspecting victims in there to test the febreze-ee-ness of the area? Yeah, it's like that. Only with no febreze. To sum it up, I would suggest if you're in the area and need some starbucks in your life, take a few extra steps and go to the one on the corner of 6th and penn. Those people are SUPER friendly (gave me a free coffee on new years day because I was on my way to work and realized I forgot my credit card after I ordered for me and my coworkers.. so nice!) and it smells like a coffee shop should smell - like coffee. WHOA.. mind. blown. read more

MARKET SQUARE.....The slowest, most inaccurate Starbucks that I've ever seen....how can you write an order on a cup and still get it wrong....I saw 3 wrong orders (including mine) in the 25 minutes that I spent waiting...I was 4th in a line of 10 read more

This Satrbucks location is very dirty! It is not daily normal , ordinary dirt. The glass case has dust and fingerprints all over it. The fingerprints on the main doors look like the same ones from 2 months ago. The cafe area looks as if it hasnt seen a broom or mop in months either. Not sure if the manager makes th e employees clean or not! Would rather go to Dunkin Donuts next time! Right across the square. My macchiato had a very bitter taste to it! read more

Don't waste your time. Mobile order drinks take way longer than estimated. The baristas are rude. I ordered a cloud macchiato on June 12th and the man put the wrong lid on, when I asked him for the correct lid, the nitro lid, he gave me a dirty look and threw it at me. There are about 3 or 4 other stores within a few blocks that are much better. read more

Came in wanting something for my sore throat, the barista suggested a green tea with honey. It was ready 30 seconds later. Awesome service.

I have walked to this Starbucks several times since I started working downtown. When I generally have my coffee craving (around 2-3pm), the coffee shop is often crowded with a line of 10+ people waiting to order and another 10 waiting for their drinks. Though I've always gotten quality drinks from here, the wait times can be annoyingly long. I have also observed baristas working a little slower than I would expect with so many people waiting which adds to the frustration. However, I'm sure I'll be back... I can't resist Market Square! read more

I'm a frequent flyer at the Starbucks near my place, but I happened to be in the area so naturally I gravitated towards this one. I walked in and immediately noticed how big it was and while this is a plus, I also saw how packed it was. There were a lot of people sitting there and a line had formed. It felt stuffy for sure, but that's because of the crowd. The fireplace and free wi-fi is a plus. I'm used to my favorite Starbucks employees being warm and friendly so it was a different experience here when I got kind of a robotic "what are you ordering, here's your order" type service. I really do understand they were busy and they were trying to keep the line down so I'm not trying to condemn the employees for that. I got a tall hot chocolate with coconut milk, which was delicious. Points for that! read more

Can't complain! Great Starbucks! Came to Pittsburgh for a conference and took advantage on this Starbucks. Had their oatmeal and cappuccinos. Location is pretty big with many outlets. Internet is fast and service is great. read more

The location for this Starbucks is fantastic, and there is plenty of seating. However, the staff at this location are horrible. They act as if you do not even exist. I was left standing with an empty creamer container in my hand for 5 minutes. No one acknowledged me, but someone appeared with a new container, saw me standing there with the empty one, and handed it to another customer who also needed it. Perhaps the baristas at this location should consider new employment elsewhere not working with the public. I have other coffee choices in the area. I will be taking my business elsewhere. read more

A normal Starbucks.. A little cramped..

lol got to love it when the barista is complaining about your drink right in front of you

This place is the worst Starbucks ever. I went there over Christmas to buy some hot cocoa when I was ice skating with all of my friends from school. The lobby was filled to capacity, there was a line to Primanti's (down the street), and the wait was 45 minutes. What's more, they were clearly understaffed! The poor workers there had clearly been in the same position all night (bar or register) -- they were completely miserable and exhausted, as they always are at this store. In any case, when I got my hot chocolate, I asked for non fat and no whipped cream. The register person told me that it doesn't matter since they make their hot cocoa with water when it's busy. Super gross. read more

After managing to uncurl myself from the fetal position after election day, I decided to keep an appointment with a client that set our meeting place at this location. I met him at 1pm, and promptly got in line to order my venti iced vanilla latte. I was still hazy and could barely make eye contact with anyone because I felt so close to being on the verge of tears. I made it to the counter and was greeted by a pleasant faced man with a ponytail. With a beaming smile and very friendly eyes he said, "Hello, what can I get you today." Before placing my order I thanked him for having a positive, welcoming, and hospitable attitude, and told him I really needed it. He looked at me intently reminded me that we are going to be okay, and gave me some tidbits of historical facts to bring some perspective to the doom and gloom that had been lingering in my mind, and in the minds of others. My coffee was good, as expected, but the tender treatment of my wounded psyche meant the world today. I wish I knew his name. read more

The service was speedy and well-done, but the baristas were all standing around talking trash about a coworker who wasn't there. They were griping about how this worker wanted them to trade shifts with them, and their negative banter for probably 10 minutes dragged down my experience. This was on 10/28/17 in the morning. No thanks! read more

Stopped in around 1:30 pm to grab two coffees and a mocha. Didn't leave until 1:45. The two coffees were out immediately, however, mocha took ages. Fully staffed behind the counter and one other drink ahead of mine, it should not have take this long. The employees were all too busy telling jokes and having loud conversation behind the counter to make anything for customers. Extremely disappointing. I will say this Starbucks was extremely clean and conveniently placed. But, I would rather walk a few extra minutes than spend that time waiting on a drink. Worry about customers first. read more

The Mobile Order & Pay is one of my favorite features about the Starbucks app. This location in Market Square is really convenient for work, but it takes AGES to get a MOP order. I was a barista with Starbucks for a long time and I know that when I order, it shouldn't take 15 minutes to make a drink while customers who order in the store get theirs prioritized. It's really frustrating when you make sure you order with plenty of time and still end up being late to work. Even more so when the staff acts annoyed that you questioned if your order was ready. read more

I stopped here after the Great Race on Sunday morning. The line was not very long and orders were taken quickly. Drinks, however, were served slower than snail's pace. I ordered a simple black iced tea, no sweetener, and had to wait at least 15 minutes for my drink. My friend ordered a blonde coffee with cream just before me and was served her drink immediately. For some reason, my simple order got placed in the stack of drinks to make. Everyone who ordered more complex drinks also had to wait for 10-20 minutes. All we wanted was to hydrate and caffeinate after a morning run. The staff was not very pleasant and did not seem to move as quickly as one might expect for there being a line. The service at the Starbucks on Forbes in Oakland is MUCH better. read more

Compared to other Starbucks, they are sometimes chinzy on the flavoring. Also, they are usually not friendly. They always seem like they are in a bad mood, and rarely smile. Maybe they are just too busy. read more

I'm never one to complain. I always give the benefit of the doubt. Since I recently started working downtown. I decided to try the Starbucks in market sqare. The first two times I've been there were quite an experience. And they are surely my last. I'm not sure what the guys name is, so I'll describe him. Nothing against gays at all, but he's a gay man with grayish blue eyes with longer dark dair. The first time I came in he took my order and talked to me like I was a complete idiot. I didnt have my glasses so I couldn't see where the tip jar was. I was looking for it to put a dollar in and he said in a very rude tone "it's just a one dollar bill." Wow. So a week later I go in to give it another shot, maybe it was just a bad day. So I go in and order a frappichino no whip creme and I asked in a nice way "did you get the no whip creme?" Just to make sure he heard me because I have a low voice. He rudely says "uuhhh yes I did, I listen very intently" then proceeded to tell me the total in a very rude tone. Gave me the change or should I say threw the change down aggressively and tells me to move so he can get to the next customer , before I can even pick up all the change that fell out of my hand, onto the counter from the way he trew it down. After I got my frappichino, I walked past the counter to find a seat. I catch him staring and overheard him talking about me. Basically calling me "a stupid bitch" because I was "second guessing him" which was not my intention at all. I'm highly disappointed considering I was very nice to him. Also because I work close to the Starbucks in market square and im a huge fan of Starbucks. So as bad as I hate to say it, im definitely not giving my business to that Starbucks anymore. I guess I'll have to try dunkin donuts or crazy mocha. read more