Was a cooler morning so I ordered a Matcha Latte with Oatmilk and 2 pumps of Classic Sugar Syrup vs. the standard 3 pumps. The order was ready in just a few minutes and I decided to use the walk-in pickup vs. the drive-thru as I needed to use the restroom. I was impressed with how clean the store was and the napkin/extra sweetener area was even clean. They even had Oatmilk in a Carafe as extra creamer in that station as well! The co-ed restroom was very tidy and well-kept. Employees were friendly and welcoming. As far as my drink, it was filled to the brim but I noticed it wasn't sweetened at all? The Matcha wasn't concentrated either. It just tasted like Oatmilk and a hint of Matcha. I don't know if they're using less powder for the drinks or what but for almost $6 a drink, you'd think it would be stronger? I'm considering bringing extra Matcha powder packets to add to my Lattes but I shouldn't have to... read more

Starbucks - Outside view with entrance on the right. Drive-thru is also on the right of the building facing San Pedro Ave. - Coffee & Tea Near Me - San Antonio, Texas

Plenty of various seating indoors and out Lots of staff to help out They still have the old bakery show case Friendly and fast read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

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Friendly and efficient staff, drinks made quickly and correctly. Nice variety of seating options gives it more of a coffee house vibe than the cold impersonal vibe some Starbucks locations have. One barista had lots of fun pins on their hat/visor which I also love -- gives the place more personality! I'll be back! read more

Yikes my online order states it was ready and I showed up 10 mins after and it still wasn't even made. Then when it was made it was wrong. Won't be coming back. Way too understaffed! read more

Great staff! Friendly environment and good drinks Have been coming here regularly to prepare for an exam and by far my favorite Starbucks in a 5 mile radius. Always feel welcomed when I walk in. read more

I asked for a Iced Brown Sugar Oatmilk Espresso with very light. When I got the drink it was filled w/ ice and I voiced my complaints but still kept and tipped them. When I was emptying out the ice my drink was filled less than 50 percent. I understand that it's not going to be to brim but I was in honest shock. I paid $7 something for a drink less than half full. This is a picture of the drink with all ice taken out. I had not taken a sip yet. read more

Starbucks - Drink - Coffee & Tea Near Me - San Antonio, Texas

Everyone was so nice and sweet! They were busy in drive thru so I decide to go in and pick up and the barista and clerk was literally so friendly and nice. They had a huge stack of pick up drinks as well as their line and they still just made it so pleasant being inside! Very impressed! Also I love the concept of a positivity wall!everyone needs that sometime in their life! read more

Starbucks - Keeping the distance and cleaning awesome! - Coffee & Tea Near Me - San Antonio, Texas

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This Starbucks location is convenient when in the area - welcoming staff and decent service. The six feet precaution was definitely put into place (as I was extremely appreciative of that), considering I had went inside to pick up my online order. read more

Starbucks - Grande Soy Latte - Coffee & Tea Near Me - San Antonio, Texas

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I don't give two fucking craps about the boycott on Starbucks. I get Starbucks everyday. This Starbucks is especially good. Nice workers and polite people taking my order. I appreciate you! read more

Truth be told, I usually try to go somewhere twice before reviewing unless I experience something like I did today. Arrived about 10:45. Place was mildly busy. No one in front of me in line. Walked right up, ordered an Americano with a little room. Problem is, when you go to these Starbucks featuring a drive-thru...it's obvious the focus is on those in their cars. IMO, it took WAAAAY too long to get me a simple drink featuring shots of espresso and hot water. Then (and I've added photos), I realized there were three gallons of milk just sitting out. There is also a half gallon of milk in the background sitting out. I'm not sure how long they were sitting there, but they were out a minimum of 10 minutes while I was standing there waiting for my drink. That's both SCARY and GROSS. Let's just say I'm glad this location ISN'T on my regular rotation. read more

Starbucks - Gallons of milk (3) left sitting out. Notice the 1/2 gallon in the background. - Coffee & Tea Near Me - San Antonio, Texas

Every Saturday morning we stop by and grab coffee...... whoever the redhead that works the drive through is, she has the worst attitude... every time. No manners, short answers, no please or thank you... just takes the money and turns away. Just rude. read more

Always friendly service. Needed my lift but wanted to try something different. I had the americano and it came in a cute cup. read more

Starbucks - Drive thru my coffee needs - Coffee & Tea Near Me - San Antonio, Texas

I ordered a mocha frapp. Just one, that's it. Somehow they missed the whipped cream. I feel like that's a pretty big thing to miss. The only customization I had was coconut milk, so I'm not sure what happened. They did have the drink ready when I pulled up butI was in a hurry so just grabbed my drink and drove off before I noticed. This location is on a one way access road and i didn't have time to go all the way around the highway again. It was also HH so it wasn't worth the time. Check your drinks and make sure they're correct before you drive away. read more

Starbucks - Not sure how you forget whipped cream? - Coffee & Tea Near Me - San Antonio, Texas

I've been coming to this Starbucks for at least 4years on a daily basis. The service is always fast and friendly. The baristas actually take the time to get to know your face and name. I love when I pull up all I hear is good morning Roger we have your mobile order it will be ready for pickup at the window. Thx again for the many years of great service. read more

Still the best Starbucks I've been to, everyone on the team is never hesitant to get the job done, the café is spacious, the coffee and other drinks are always made with perfect proportions, and Imani works even on holidays with a smile. There is the issue of when it is packed with dozens of orders, possibly mobile, but that rarely happens with a team this big. read more

I'm giving this location two stars because my first visit was standard. Nothing special but consistent with what you would expect from patronizing Starbucks in many states and several different countries. Yet my second visit, I was rudely greeted and treated as if I was an annoyance. I didn't even order. The ambience is perfect for logging in and losing yourself in the atmosphere, but the service was so upsetting, I didn't stay either. read more

Girl with black hair working the drive through window was so rude, both when I was ordering and when I drove up to receive my order. Forgot to give me one of my food items and when I asked for it she seemed insulted? Sorry I asked for an item I paid for? Don't work in customer service if you are going to make your customers feel like crap. read more

First day at the brand new Starbucks on 281 in Hollywood Park right next to Taco Cabana and Bagel Factory! Woohoo! Extended patio covered with big pergola; extra seating at umbrella tables on the big sidewalk. Easy access from the highway and PLENTY of parking! Drive through when you're on the go. Warm, spacious inside seating area with big community table and a nice lounge area. Traditional Starbucks food and drinks. Friendly staff. Fun first day activities with a big cake to celebrate the Grand Opening and live music. Check it out before everyone discovers it and the place gets crazy crowded! read more

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I have been coming to this Starbucks for years and it was about time I gave a review. Of all the Starbucks I have been to around the country, this is the best. The employees are the best around!! They are all very sweet and efficient! I tip my hat to the staff and the management!! Outstanding service!! For the number of years that I have been coming to this location, I have never had a bad experience!!! They are a well oiled machine of great customer service!! Thank you for making my morning coffee great!! Much appreciated!! FYI... the drive through does get busy between 9am and 11:00am. If you don't like waiting then use the app. I have used the app before and it's great. My coffee is waiting for me when I get in! Again... it's due to a great and efficient staff. read more

Came as a last minute customer before closing for something sweet (hate to be that person) the worker there (I think by the name of chris) was extremely kind and upbeat. He 10/10 makes the atmosphere light up and you can feel the vibes for sure. Great worker would rate 10 stars if I could. Also the frap was amazing read more

Been to this location 5 times now and I really enjoy it! The staff is friendly and I think since it opened everyone is trained up well and can really keep up with demand. I haven't seen it messy like it was in a previous reviewers photo, so that's a good thing. There is something creepy about how water leaks out from under the counter all of the time. I'm not docking any stars because they told me the first time I commented that they've had someone out a few times and can't find the leak. It's very obviously a drain pipe that is dripping, based on the water color, probably from a loose trap connection. Fix this already! Also, a trip for them is to hit the leather chairs with a rag all around the sides, careless patrons have slipped drinks onto the chairs. But, I still stand this is a friendly, comfy place to go and hang out! read more

Fast, friendly service. Everything was properly prepared. Masks and other precautions against Covid still being used. I will definitely return to this location in the future. read more

Everyday Starbuck The atmosphere was good. Only problem the tables and seats were a little dirty. Lots of crumbs and minor was left on two/three of the tables. read more

Love Starbucks but lately having some problems with the taste of some of the drinks the Pineapple refresher changed the formula and it tasted like soap suds read more

This is 100% my favorite Starbucks location. The baristas always welcome me with a smile friendly service. Alex always has my drink ready as soon as I'm done paying every time without fail in the morning and Jeremy takes time to ask me about my day in the evening. I recommend going here if you are ever in a rush or just want to relax with a cup of coffee! read more

Did a mobile order@ 1:40pm. My drink was ready but the two food items I ordered took 10+mins to come out. The two girls working the front were too busy gossiping than working, when they saw multiple people standing there waiting for their food. read more

Plenty of seating options indoor and outdoor. Not too loud for studying on a Saturday. read more

Starbucks - Coffee & Tea Near Me - San Antonio, Texas

Hours are incorrect. Says they close at 10pm and I drove through at 9:26 and was announced with a "we are closed" and I was replied "I thought it was 10pm" she said only on Fridays. But there were multiple guests inside. Disappointing. Why have hours until 10 if you are going to close because it's slow? read more

Horrible location I came all the way over here to get a drink and they closed 10 mins before 10 and even though knocked they laughed and through their hands up and said oh well. Never been treated this poorly at Starbucks. I will be addressing this to a manager read more

I've gotten an awful coffee here twice in the past week. First time just thought it was a fluke but after the second I will just pass this location up when I'm needing my caffeine. Tastes awful! read more

I've been going here once every 2 weeks or so. Business has been declining since July. Today I was there around 11:45 and there were 3 girls working. The drive thru had about 7 cars in line and several people in the store. I waited approx 20 minutes inside, only one girl making drinks. She said it was the way they staff. I didn't appreciate the wait so I will drive elsewhere. There were no apologies, friendly service, not even a smile. read more

Generally, this location is good about moving the lines. A few times they've been out of milk and other supplies (i.e. syrups, toppings) to make drinks, so it's a littler frustrating that in 2017 we don't have a way to link store's actual inventory with the Starbucks app, which often leads to them making my drinks without certain requested ingredients or they just don't make the drink until I get there to ask if I still want it (or if there's anything I want to substitute for what they don't have). For a company that says they're doing all these different things to focus on the mobile experience, they're really missing the boat. read more

I placed a mobile order, when I arrived the drinks were sitting on the counter. The cold drink partially melted, the hot drink was getting cold. I had ordered a sandwich and it wasn't ready with the drinks. I asked the barista about the sandwich and she told me it would be ready in a few minutes. At least 6 other customers came through the line and got their coffee, as well as the food they ordered. I asked the barista again about the sandwich, she said it would be a few more minutes. After 8 minutes one of the guys from the drive thru line went to the oven and cooked my sandwich. Why have a service like mobile ordering to expedite the process and still have a customer waiting around? Get it together.... read more

Took entirely too long to make, over 15 minutes and it wasn't even busy at all. Only one person making drinks while the others simply talked and played on their phone. If you are in a rush, avoid this one and find another. read more

They make a killer vanilla breve late!! Very friendly staff and the guys behind the Barista know how to make good coffee! This is my new spot I used to drive to the one at Legacy because they know how to make a breve as well ;) read more

Drive all the way over there at 915pm when google shows they close at 10pm to say unfortunately we are closing at 9pm today! WTF?! Don't go past 830 I guess ‍ read more

This Starbucks is literally so amazing no only in the overall quality of the drinks and food. The staff are the warmest, helpful, and are very good at their job. The manager is such a nice person and remembers me eveytime I walk into the store. I strongly recommend visiting this Starbucks. read more

Worst Starbucks I have been to in San Antonio. I go to Starbucks ALOT. Almost always order with the App. Every other location seems to be able to have my drink (and food order when I include) ready when I arrive, or shortly after. EXCEPT this location. Seems like 3 or 4 Times out of 5 the drink isn't ready. Often they haven't even started my drink. Happens sometimes when they're busy and when they aren't. Today there was one customer inside, and 2 cars in the drive thru, and when I arrived (after the amount of time the app suggested) they hadn't started my drink. It's such a convenient location but getting to be too damn frustrating read more

If I could rate zero I would. Outside of bad service and making my drink wrong twice. They then told me I didn't know what it should taste like. I drink one thing from here I know what it should taste like. I was charged for coconut milk when I asked after the second time of being made incorrectly I requested a refund and was told no. I finally requested the manger's information and then was given a refund. Definitely will not be coming back. read more

I'm giving a better review at this location, since new manager on duty is always there and attentive, customer service is better, thank you Thomas! The store looks always clean, drinks and coffee are always on time. read more