Painfully slow.....20 minutes in the drive thru line!!! And they don't even say 'Sorry'. Very poorly run franchise.

Well its Starbuck where you get a shot of coffee with 5 lbs of sugary addictive, you couldn't pay me to go to Starbucks. I drink coffee in the morning not fad coffee read more

never fails I'm always disappointed at this location. The girls are rude and careless. they take 30 minutes in the drive through and are ALWAYS out of something. do better sarbucks. read more

I don't think I have EVER been treated so rudely as I was in this coffee shop. no one spoke to me when I entered. However, they did nudge each other and point at a hat I was wearing. There were only two other customers in the shop, and they were seated . It took a very long time for someone to take my order. I was determined that they would help me if I had to stand there for an hour! She finally realized that I was not leaving, and she took my order. She was extremely rude. I am surprised she didn't throw my coffee at me. Needless to say I WONT BE BACK! There are plenty of other places with better coffee and better customer service. read more

Plenty of seating and not too loud so this is a favorite stop. Loads of seating, comfortable, bench seats, comfortable tables and chairs, and additional seating outside. My husband loves the coffee and I love the turkey, bacon egg whites sandwiches. The staff has always been friendly and helpful, and the restaurant is clean. read more

Starbucks - My husband's morning coffee - Coffee & Tea Near Me - Simpsonville, South Carolina

See all

5 star baristas! Made my day and it's only 10:30am!!! Quick, efficient and correct to our order!

This was the dirtiest Starbucks I have ever been in. The coffee was unlike any I have ever had at Starbucks and tasted terrible. Won't be returning. read more

Coffee is good... Not a good place for working ..music is too stressful , too loud ..

It's Starbucks haha I don't know what you want me to say lol Like the baristas are fast and professional. They always get my order right. The line moves fast, but the vibe inside is still chill. Like people are not panicking lol The drive thru is efficient, even when people in the line are being jerks. They put up with a lot of crap, so leave a good tip! read more

At some point you have to draw the line. And, this visit to Starbucks is it. All gender bathrooms (like there are more than 2 genders), blow dryers that don't work, and a 15min wait for coffee. Starbucks was cool years ago but is now over and I'll do what I can to avoid all locations. read more

Very friendly staff and great drinks as usual. Dirtiest Starbucks I have ever been in, and i have been in Starbucks all over the world! Floor was filthy and bathroom looked like it had not been cleaned in weeks. read more

This Starbucks doesn't particularly underperform or overperform, it's exactly what you would expect from a Starbucks location. It stays pretty busy, so at times the drive through line can be stuck but it does move. It's pricey, you'll pay more than you would at other local coffee shops in the area like Exchange Co or Java Bistro. They do have dairy-free options like almond, soy, and coconut milk, but most other places do too. I am a sucker for their season flavors Maple Pecan and Chestnut Praline, but when I'm not indulging in those I'm just as happy getting my coffee from other nearby coffee shops. A small note for anyone who plays Pokemon Go: this Starbucks location is a Pokemon Gym, and is cycled through as an EX-Raid gym. For non-Pokemon players, that just means at random points during the day/week you may see a large influx of people in the parking lots or standing around nearby for 10-15 minutes at a time. read more

Starbucks - Birthday S'mores Frappuccino! - Coffee & Tea Near Me - Simpsonville, South Carolina

See all

SLOW is the best way to start this. I am not a fan of this location. It takes for ever to get your order. The drive thru is a night mare. I avoid 100% of the time. I know they hire mostly young people but shouldn't they have 1 person there just to keep them focused and on task? The coffee is as good as any of there places. I will not go back to this one. read more

I work in the ER at Hillcrest Hospital and coworkers were working short today and are very busy so I decided to bring them coffee. I called up to order and was told that Starbucks was going to donate the coffee. With that said I decided the least I could do was buy the assortment of goodies which I then had delivered. It's times like these that make us realize how generous people can be and how giving. read more

See all

I was pretty impressed with this place. So much seating and I liked the conference room to fit a large group. The people were very friendly and the customer service was great! read more

Starbucks - Conference room - Coffee & Tea Near Me - Simpsonville, South Carolina

See all

Starbucks on Fairview Road in Simpsonville is a well managed Starbucks location that is fast and efficient and provides quality customer service. They keep the line moving and make sure that your order is ready when you need it and are on the move. The staff here is very personable and accommodating to make sure that you are taken care of get everything you need. This is a dependable Starbucks. read more

See all

My biggest issue is the fact their pumpkin cold brew never looks anything like the photos. Barely any foam. So I always order extra and even the extra is way LESS than the photo. I'm paying way too much for this simple drink, make it like the photo you advertise! Also, they're out of basically all their breakfast by 10:30. Very frustrating. read more

Starbucks - I paid for EXTRA foam for this pumpkin cold brew. Paid EXTRA and it's still nothing near what the photo they advertise is. - Coffee & Tea Near Me - Simpsonville, South Carolina

If youre gonna have gender neutral restrooms I would suggest you keep it clean from urine being all over seat and floor. These restrooms are not cleaned on a regular basis as they have orange rings around toilet bowl. This is disgusting! I have been in a couple of management positions and those restroom's need to be cleaned and sanitized throughout the day . Gross! read more

3.5 This is a beautiful Starbucks. It's very spacious with both indoor and outdoor seating. They have individual conference rooms and high tops. This location gets quite busy leaving the line backed out to the street at times. My coffee has been good here about 75% of the time. I've had a couple here that weren't as good as they should have been, tasting like they were missing a little TLC. I also have been forgotten about while waiting for my drink which I found strange because on that day it was very slow. I still like this location and will continue going here from time to time, but I do prefer the Haywood location over this one and will drive out of my way instead. read more

ASTHETICS: Walked into this location which used to be a bank- and was blown away! In addition to the main area full of tables, they have a private area in the corner with some cushy chairs that is hidden from the main floor by a partition- and they are by the windows so plenty of light and privacy to work. ALSO...there are two other toally separate rooms both with plenty of coziness and windows for more privacy. AND....if you ask really nicely, the manager can book the secret Starbucks Room in the back for small events or gatherings. The cost is minimal and worth the giant table for a meetup or a workshop. Great drive-thru service. STAFF: Most friendly, smiley staff I've ever seen in a SB- and that's saying alot. I made sure to know their names and they know mine after just a few visits. Jackson taught me about teas, which is a great alternative to a late afternoon coffee. Thanks Jackson! The Manager, Jenn, introduced herself and seemed genuinely happy to work here. This is my new spot! DRAWBACK: The only thing I notice is that the music is a bit loud and becomes more of a distraction than a pleasant background melody. However, the music choice is stellar. read more

Starbucks - Biggest SB I've ever seen! - Coffee & Tea Near Me - Simpsonville, South Carolina

Amazing baristas and service. This location is always busy but they never fail me. My drink is always so freaking delicious I could kiss the barista who made it! They are pretty quick and know how to work through a big rush. Love this location and the people who work here! I'd give this place 10 stars if I could. AMAZING read more

The service here alone is the slowest, worst service I've ever received at a Starbucks anywhere. Do yourself a favor, and go to target down the road instead. read more

I love Starbucks and go there very frequently, however, this location is by far the worst one I have ever been to. We have gone a few times recently to try and give them more than one chance to get our orders right and they never fail to mess them up. Every single time (no exaggeration) that we have gone our orders have been wrong and it takes up to 40 mins just to get through the line that we don't have time to wait another hour for them to redo the order. We will no longer visit this location and we have warned others about the poor service. We much prefer literally any other store. read more

This location lacks customer service and apparently is careless with its customers food allergies. While ordering, I made sure the coffee I was ordering was dairy free in the way I was ordering because my son has a dairy allergy. (Notice the heavy drizzle at the bottom of my coffee) Sure enough as a I pull away, their dairy drizzle is LOADED in my coffee. I pull back around and explain that to them as I reorder. The woman who took my order not only did not offer an apology but got defensive in her response. Apparently they don't care about customer service, follow through or their customers allergies read more

Starbucks - Coffee & Tea Near Me - Simpsonville, South Carolina

Great location fast service and great items on the menus. Great experience and employees

This Starbucks is fantastic. I'm a Starbucks regular, and just moved to the area. This team has been head and shoulders above some in the area. Ashton in particular is incredible. She absolutely 'gets' how to create a great customer experience. This week was my birthday, they gave me a free drink and offered a pourover when I didn't care for the dark roast. Although they just opened, this store is quick, efficient and incredibly kind. I already feel like a regular. read more

Just for the record, Starbucks, when I order a Trenta Pink Drink light ice and 2 extra scoops of strawberries, I actually want the strawberries. If you can't make drinks properly, I suggest that you find a new job elsewhere. Not only that, it if you're the busiest store in the region, then you need to have a buyer/planner that knows how to look at forecasts and order the correct amount of drinks and food. Also, telling me you're out of Decaf and don't want to make any is the laziest answer I've ever heard. I also hate coming inside now because I'm not trying to go to a Rave at 6 in the morning. Turn your music down. I can't even here myself think. This store clearly needs an overhaul. And from now on, even though this location is 1 mile from my house, I'll be driving g to another location where I can get my order correctly, actually have the person at the drive-thru listen and carry on a conversation rather than ignore everything I am saying. You people are sad. I'm actually tempted to call Corporate and ask to reorganize this monstrosity of a store. Get your act together. $6 for my drink and no strawberries. Despicable! It also doesn't help that you are always out of everything people try to order. I truly hope Corporatr sees this because you're a total disgrace to someone who spends approx $10 a day there. And the get attitudes with the customers. read more

I always wondered who had the time to write these things and now I know...it's people stuck in the drive through due to extremely slow service. Step it up Fairview road Starbucks. read more

This is one of the coolest Starbucks! It's an old bank, so there are separate little rooms which are great for meeting clients or business meetings. The staff is friendly. The service and food and drinks are great. The parking is hard sometimes if it is busy. You can park in the Aldi's parking lot right next to it, or sometimes there's parking available in the back by the drive-through. read more

Great job Starbucks for being so kind and gracious when I asked for a Keto drink!!! One thing they said that I recommend those watching carbs and sugars too.... bring them a picture of the Keto drink receipts. Plenty of them online and it helps them ensure they get it right. Plus I wasn't charged extra or anything by asking for a specialty drink!!! Plus my Keto drink was my first one and it was yummy!! read more

Starbucks - Keto drink - Coffee & Tea Near Me - Simpsonville, South Carolina

I just went through the drive thru and am kind of shocked at what Starbucks is turning into at this location. The lady working the drive thru didn't even know what a latte is. She was confused that it didn't have any syrup in it. Then she told me the wrong total and I had to put some of the change back and after I corrected her mistake she muttered something under her breath and I heard one of her coworkers start laughing. I ordered two drinks and she only gave me one straw. It's not my fault you hate your job and don't know how to do it, let alone do anything with numbers. Starbucks' great customer service does not exist at this location. read more

Love the ambience and space. Not to mention the coffee is pretty good too(it is Starbucks after all!). I myself love the refreshers. The people here are really nice and will help you find something you like! read more

See all

It's a Starbucks, so you know what it taste like, as long as it's right. There's a 50/50 that they'll get your drink wrong, so make sure it's correct before you leave. If there's any sort of line, expect to be waiting for what feels like an eternity. Half the time the staff is nice and friendly, but they also have they're days. Overall not an amazing Starbucks. read more

This is the slowest service Starbucks I've ever been. They take so long to prepare one single hot white moccha and got I juat got a cooffe with milk that I could make better at home.- read more

In a perfect Starbuck world, a venti soy caramel macchiatto should taste the same no matter where, when and which Starbucks you go to. This particular Starbucks has the consistency award in my book. I know exactly what I am getting for my $5+ when I order here. Not like other Starbucks (I hate to name names so I won't mention Woodruff Rd in Greenville) where sometimes the drink is not sweet enough, too sweet, or the flavor just misses the mark depending on who makes it. Downside is that the drive-thru at the Fairview Rd Starbucks can be busy, but usually it goes at a consistent steady pace. Extra nice people work at the window, which oddly enough pleasantly added to my macchiatto experience and set the tone before going to get my taxes done at H&R across the lot. read more

This Starbucks is very bipolar...I don't understand how week they can be amazing and the next week they mess everything up. On bad weeks, which happens often, they mess up orders very badly, are so slow, are rude, and are out of 50% of the store. Most of the people are high schoolers or college students so they aren't the nicest. Anyways sometimes they make very good drinks, but it's not often. read more

Startbucks is starbucks. It's like the McDonalds of coffee. You know what you're going to get. This Starbucks has a nice atmopshere. I actually met a business collegue here for a couple hours. We had a couple cups while there. Staff didn't mind us being there? read more

Came in to this location and ordered 5 drinks & a few pastries. I received 4/5 and then after waiting for 15 min went to check on the 5th drink, I was told "it probably is in line to be made some time" and brushed off, I completely understand a busy store and that's why I gave so much time, but after going up after 30+ MIN. And being told "do not come up to the counter to check on it we are busy" like I am coming here simply to make sure it wasn't forgot about after waiting over 30 min for a coffee. 45 min I received the drink... that's unacceptable. read more

Normally use the mobile app to avoid waiting. Sometimes long-ish lines but they are fast. I normally order the brewed coffee with my add ins and they always get it right. Staff is friendly and well trained. I visit many Starbucks stores and this is not always the case. Store is kept clean and tidy. Comfortable atmosphere for doing some work or just lounging around. Counter isn't "on top" of the seating area so you don't constantly have that buzz while relaxing. The outdoor seating area is ample and too pretty quiet. They have umbrellas so on sunny days if you don't feel like working on your tan, you can put one up. Drive thru can be tight and if there is a line you may have to park in an adjacent lot. This is typical with most Starbucks though. Just means a little walk. Easy way to burn off some of that Macchiato you will soon be enjoying. Great spot. read more

One of my favorite Starbucks locations... one where I don't feel I have to use the app to get in and out. The lines in the drive-through can be long in the mornings, so beware of that. You may want to park in Publix parking lot and walk in instead of waiting in the line. Plenty of tables inside to have meetings and since it was converted from a bank there are large rooms that can be reserved for multi-person meetings. The staff is always friendly and I have never had issues with this location - I frequent this one as it is five minutes from my home. read more