Always good service here the key is ordering on the app parking across the street or in front of the Jiffy lube Parking sucks here. The Baristas are friendly here and know their stuff just be patient they do get busy and hey they are people too Order on the App read more

This was my first time visited this location. I get the same thing at every Starbucks, a venti or trenta green tea. The service was good and they got my order right. I will definitely stop by when I am in the area. read more

This Starbucks location can never seem to get any drink right. The service in the drive through was horrible and my drink is never what I order. I highly recommend finding another Starbucks if you want to get the drink you actually order. read more

Filthiest Starbucks I've ever seen. Me to barista: this place is filthy. Barista: that's because manager is not here. Me: what does that have to do with store being dirty? Does the manager do the cleaning? Barista: i don't know. We are just baristas. read more

See all

Great customer service! I collect Starbucks state cups in my travels. Since they aren't always available I now call in advance. When I called they said they would set aside a cup for me. They did and I was one happy camper. There was at least 2 others I called that didn't have it. read more

I like this Starbucks. However, it's hard to maneuver around the drive through. It's close quarters as I was worried about hitting the curb or ripping my mirrors off my truck. Another time that I visited I couldn't find a parking place. I had to park in the back. The problem is that there isn't many parking places at this Starbucks. Inside is real nice though. It's a normal Starbucks with fast WiFi and plenty of seating. I ordered a coffee and was waited quickly. I sat down and after about 30 minutes, one staff member asked if anyone in the dining room wanted a free Latte. Of course, I spoke up and began walking to the counter to get it. As I picked it up, he said that will be $5. I thought he was being sarcastic but then he said "I'm just kidding". I assume that somebody ordered this drink at the drive through and then drive off. Some other drinks I get at Starbucks besides coffee are; White Chocolate Mocha Salted Caramel Frappe Peppermint Mocha Frappe with chocolate chips read more

Starbucks - Coffee - Coffee & Tea Near Me - Southaven, Mississippi

Nice convenient Starbucks right off the highway. Got some quick drinks, hung out in the lobby and went on our way. Typical SB fare to be had here. Nothing special just what you'd expect. read more

My order is right 1 in 4 times and I give them the recipe. They are always nice though just not accurate making drinks.

I am not the one to leave a review but I felt I had to since I really specified my order and also the drive thru line was extremely long. I finally was able to order and told them I would like a venti vanilla bean with extra caramel on the walls and on top of the whip cream. I even told her I wanted it drenched and if she had to use the ENTIRE bottle that would be fine. Welp when I got my drink before she even handed it to me I said that is not extra caramel. But I took the drink anyway... read more

Starbucks - Coffee & Tea Near Me - Southaven, Mississippi

It's Starbucks. It's what you expect. Coffee. Big box. A machine. Good in a pinch. And they usually have clean restrooms. Use their internet. Sit. Work. Drive thru. Take it to go. ‍ read more

I really appreciate this Starbucks. They do my weird requests for my drinks with no hesitation and always provide me with a tasty drink. Though I sometimes experience poor greeting, they are all very kind and giving... especially when I bring my pups through the drive through read more

The establishment is well decorated. I will say that however, as a 6'4 man with a beard I was greeted by a gentle woman named Teresa. Teresa looks at me and says you're not Cassandra are you and continues to make drinks she doesn't ask me who I am or what's my order name. After waiting for 7 minutes she serves 2 other people and calls out 3 other names. It takes another employee to come up to me and ask me for my name. I give her my name and as it turns out my drink has been waiting on the rack the whole time, it was done before I even got in the store. She seems nice but, I don't like how she chose to handle the situation. read more

Service here is horrible! I came to this Starbucks tonight at 905 pm! I checked before coming and they said 930 pm! So perfect right? Wrong! They were extremely slow but I waited patiently just to get up there and they said oh we are close! Like really?! Then I couldn't get out because the way the drive way is set up and just to let you know there were 5 more cars behind me! When I came to the window and door they completely ignored me! I called three times before someone answer to request the manager name and the lady on the phone told me that I should have come earlier! Like really!! I did come 25 minutes early! You all shouldn't be slow! I am boycotting this Starbucks which I came often! Never ever again!!!! I knew Starbucks was taking a turn for the worse but now I see they no longer have the top notch customer service! read more

Serious strawberry taste okay . I'm personally not a fan of Starbucks . Their drinks taste like watery milk with a hint of strawberry. read more

Starbucks - Serious Strawberry - Coffee & Tea Near Me - Southaven, Mississippi

This is my favorite Starbucks location of anywhere in the Memphis area! Drinks are always great, the staff is incredible, and they take the time to really get to know you and your drinks, because they care! Several stores in this area are good at this, but this is by FAR the best! Definitely choose this location if you have the option! read more

I hate leaving a bad review but this really is the absolute slowest Starbucks I have ever been to in my life. I've never once made it out of here in good time. I can't tell if it's slow workers or not properly trained or what but it's obnoxious how long it all takes. It's a shame because most of the staff is really friendly. Just wish it didn't take 30 min in a drive through for a cup of coffee. read more

The service was quick, personable and friendly! I had the matcha tea and impossible sandwich both were good.

This place does not have good service! They messed up my order in the drive through and when I corrected them they STILL did not give me my correct order. To which I had to go inside and order for a third time. read more

It's too early to be up. You're tired. You need your caffeine (cause let's face it, why else would you be at Starbucks?). The last thing you want is a rude barista at the register, and the last thing you need is someone to mess up your order. These are not problems you'll have at Southaven's line Starbucks. Like most locations, a community becomes apparent if you come in often enough to discover it, which is something the staff seems to appreciate. If I haven't come in for a bit, someone behind the counter will remark that "it's good to see you." It's those kind of warm fuzzies that make you OK with spending $4 on a beverage that has no alcohol in it. The only gripe I have is with the parking (or lack thereof), and that isn't entirely Starbucks' fault, so no dealbreaker there. read more

This location has gone downhill. They are sooo slow! You will wait forever in the drive thru or inside even when they aren't that busy!

If you're in the area and are craving a latte or hot cup of coffee, you're probably better off to head to Target and visit theri Starbucks cafe inside or to the Starbucks in Olive Branch. This business is just not up to par with the other two, especially the Olive Branch Starbucks. It is not uncommon to have to wait in line for 15-20 minutes inside. And the drivethru is horrible. Just the other day I pulled in behind just 2 other cars in the drive-thru and thought surely it would take not longer than 5 minutes. 15 minutes later, I was still sitting behind a car, waiting to pull up to the window. On the upside, the baristas are generally friendly, though not as friendly and welcoming as those at the Olive Branch location. The atmosphere is nice, and they have more seating availabilities than the other locations. However, this business just does not compare to the other two. read more

Worst Starbuck's ever!!! The staff will spend far more time gossiping among themselves than serving you. Wait times are astronomical. I once stood there for over 5 minutes, watching my finished drinks get cold because they simply didn't want to call my name. I finally reached over the half-wall and took my drinks from the counter. No one noticed because they were all standing behind the pastry cabinet joking with each other. Seriously, go one mile west to the Horn Lake Starbuck's... read more

Service here is slow and snobby....Abby, learn how to smile and move faster. Drink coffee more because you are slower than Christmas!!!

Above average service for Starbucks. This place is gothic teeny-bopper central on the weekends though. read more

Where I'm from, our Starbucks doesn't have a drive thru, so I was a little hesitant to use one. I was traveling through the area from Jackson, TN to New Orleans, LA so I wasn't in the mood to stop, get out, get my dogs unsettled, and everything that comes with stopping while traveling, so I decided to give the drive thru a try. I am very pleased with my experience. The staff was very friendly, my drinks were made really fast, and they tasted great! Also, the landscaping around the store was so well kept! I wish our local Starbucks had a drive thru now! This pleasant experience was well appreciated! read more

Starbucks - My favorite frapp made perfect! - Coffee & Tea Near Me - Southaven, Mississippi

The second time I have been disappointed at Southaven, MS Starbucks on Goodman rd. I bought a cappuccino and it was only a cup of foam. Next time I ordered a flat white grande. It was a large cup but was only half full. Don't seem to get what you pay for. read more

The service was assume. I had the Strawberries and Cream Venti and it was so good. I will definitely go back to this location.

From out of town, visiting for the weekend... Absolutely the SLOWEST Starbucks I have EVER been to (nationally and internationally) including Midwest small-towns, where I would expect slower service. Literally waited 28 min for two drinks and when I said something the baristas didn't seem concerned at all. She then tried to charge refilling my tall Starbucks travel mug for a grande drink, claiming all travel mugs are grande size. I asked her to read the 12oz. label on the bottom of the mug, she did and still insisted all mugs are charged for grande size.... so I paid extra for terrible service and a smaller drink. read more

Typical Starbucks in most regards, but staff is always friendly and cheerful. It's always nice to go someplace for a pick-me-up where employees seem to like their job! My one complaint is parking. If you park in front of the Starbucks, you're likely to get blocked into your parking space by cars lined up at the drive thru. There's additional parking on the side and back of the store, so just remember not to park in front, and you won't get trapped. read more

Absolutely, hands down my favorite place for coffee in the Memphis area. When you become a regular the baristas get to know your name and what you drink! I have witnessed on several occasions the baristas call out drinks when customers are pulling up in the parking lot! Great coffee, cool atmosphere and awesome service! read more

Went in the heat of Christmas shopping on a Saturday morning. It was crazy busy they got us quickly. They were all super nice.

I went through the drive-thru a day or so ago and ordered a frappuccino with an espresso shot, paid for it, they handed it to me, I drive off and take a sip. It tasted real bad. Like, not sweet at all. Not even a semblance of one granule of sugar. I don't know what went wrong, but I know what a frappuccino with a shot of espresso tastes like. I get it every time i go to a Starbucks (I even get a double shot if I need it, and it still has some sweetness to it, it's a FRAPPUCCINO). But, y'know, stuff happens! We're all human. I wasn't mad, I just wanted my drink made the right way so I went back through the drive-thru and explained to the guy that it didn't taste right and he told me to drive around. I get to his window and give him back the frappe. He looks at it and goes "Well you did get a shot of espresso, that might be it." I say "I understand that the espresso does have a bitter taste, but I get it all the time, this doesn't taste like it normally does. Sorry, I hate to be that person..." He says they'll make another and closes the window. Then a chick opens the window and hands me another frappuccino. She says "Here you go. I hope it taste sweet enough for you." but the look on her face and her tone of voice says "I hope you choke on this. I never make anything wrong." It was actually pretty funny to me. Not too long ago I was an angsty teenager too, I GET IT. Whatever. So I'm on my way again and I take a sip. They left the espresso out. Slow clap for you angry chick. No espresso?? I never would have thought of that! Check and MATE. Way to stick it to the man! That's going to be a story you tell your children and your children's children. But for real, I wasn't ugly to them at all (like any normal person should be) and I literally took two sips out of the drink, the second one to make sure I was tasting it right, so it's not like I drank half the thing and then tried to be like "THIS IS GROSS! GIVE ME ANOTHER YOU SWINE!!" while throwing the drink through the window. Whoever's in charge of this location needs to give some of the employees a crash course in Attitude Adjustment 101. And looking at their Yelp reviews, it's clear I'm not the only one who thinks so. read more

Your typical Starbucks experience these days. Like warm coffee. If there was a suitable alternative I wouldnt go to Starbucks anymore. It's like the McDonald's of coffee. read more

My favorite Starbucks in the area. Staff is always friendly and most of the time know what I want when I get up to the register.

Slow, unhappy - and some incompetent - workers. No matter what day or time you are going to wait far too long for your order. Drive-thru service is awful. Drinks are good, but don't come in a hurry hoping to get on your way. On the rare occasion that the store is empty you are still going to have to wait. I fully support hiring people of all ages, but am unsure if someone who looks hopelessly lost all of the time is the correct choice for cashier at such a busy establishment. Also - management is obviously trying to save money by understaffing. read more

Still one of the best Starbucks around. Friendly staff and great service. This is my favorite place to people watch. It can get extremely cold in here sometimes so make sure to bring your coat or head outside for the outdoor seating. read more

Staff is friendly and my coffee is always hot, also place looks very clean. But not a big fan of the bacon egg and cheese sandwich.

It's as good as any other Starbucks, but the parking is terrible. Practically non-existent and the lines in the drive through get so bad they wrap around the building. I'd avoid it if possible. read more

Probably the best Starbucks in Memphis, most definitely the friendliest staff.

This has got to be the SLLLOOOOWWWWEEEESSSST Starbucks on the planet! The staff move in slow motion and everything takes forever! The crew members spend twice as much time standing around talking to each other as they do making drinks while customers are waiting. Where is management? read more