One word sums it up...Joy…read more Working with the owner, Tara, is transformative. She is personable and skillfully professional and genuinely cares about her clients. I have also witnessed how she engages with customers in her showroom and Dare I say, she seems to treat everyone that walks through that door like family. Magical! I am certainly not Tara's biggest paying customer by far! Nevertheless, she is kind and fun to be around. In fact, she opted to take a 45-minute drive to my home and took a look around, and offered brilliant suggestions [all pre-covid-19] that as I said above, were transformative. She is gracious, uplifting, positive, a real team-player and all the while, humble. Whoops, nearly forgot. What a showroom to say the least. Uber wow! Great stuff and if she doesn't have it, well... her plethora of catalogs will. Tara is TOP Drawer! I like her a lot and look forward to more transformative ambient lighting experiences. Thank you TARA!

This is a wonderful store. Tara, the owner, is so professional, knowledgeable, responsive and…read morehelpful. Every experience I've had with The Lighting Showroom has been excellent and I cannot recommend them highly enough.

Tyler was communicative and solved the problem in 15 minutes. Really nice guy and easy to work…read morewith, highly recommend. Thanks again!

Very expensive, and ask for the final price upfront!…read more Hired TW for a standard residential EV Charger installation where I was initially quoted $185 for an inspection fee and $1500 for installation including parts and labor where I provided the charger. When the work was completed after Landed up paying $2030 for the installation when the work was done. Total of $2215 for inspection and installation!

Bought a faucet from Ferguson about 7-8 months ago. Installed it a customers house.. fast forward…read moreto 4-27-21 faucet pull out hose began to fail. I didn't pull the faucet just thought I replace the hose. They gave me a brand new faucet with very few questions asked. Customer was happy!!

Whether you need plumbing supplies and parts, light fixtures, hardware, or fixtures for your…read morebathroom or kitchen, Ferguson Showroom in Truckee is the place to go. In the years we've owned our house at Tahoe, Robert has saved us both money and time. He knows the products offered by a wide range of vendors and has helped us to easily identify products that fit our needs from a huge inventory of possibilities. From the time of purchase, to the time of delivery or pick-up, the employees at Ferguson in Truckee provide great customer service.

Such an amazing store! The staff is friendly, helpful and knowledgeable. They have a large…read moreinventory and will quickly special order anything you need. I have been in my house for over two years but have never focused on the lighting, which has driven me crazy as the house doesn't have a lot of natural light and the ceiling lights are dim and poorly placed. I was in this shop on Saturday and was blown away by the selection. I made a mental "want" list for my bathroom, bedroom and kitchen. Today I realized that, working from home in my dim office, I need more light! I was going to hold off buying anything but now I realize that there are many reasons to do so: --So I can see my work --Support a wonderful local business --Tax deduction I can order by phone or via their website and pickup at the curb. Now to pick a cool floor lamp! I'll post pics once it is in and installed

Rang the doorbell to get inside, explained we were looking for pendants and a larger light fixture…read more We were basically ignored upon entering, only two other couples there. It was their big loss, not mine.

Allen's customer service is excellent. He helped me with a grounding repair and is an exceptional…read moreperson and professional.

I had an amazing experience with this company! The service was top-notch, and the works was…read moreexceeded my expectations. I highly recommend them to anyone looking for quality and excellent service."

Alpine electric was selected by our contractor for all electrical in our home and security. It has…read morebeen a nightmare working with Alpine Electric for over 2 years. Their contracts are just a couple of sentences and any discussion of either what was on the electrical plan or what we wanted to add cost us significantly more. They forgot to put in a light in a dark hallway and to 'fix it' they want another $400. Even though, in theory, the contract should have been covered, they interpret everything and turn it into a debate. We asked for a more detailed contract and they refused. Now we know why. For the last month we have been having our fire alarm go off four different times from midnight to 3:00 or 4:00 a.m. with an inability to turn it off. They are unreachable when it happens because it's not during normal work hours and the monitoring service that we pay for only has an answering machine number for Alpine Electric. They have been out every Monday after each of these horrific incidences and each time they have said it is completely fixed. Guaranteed it won't happen again. Today, it is going off every hour almost on the hour. Again this morning they said it's fixed. They leave and right on schedule, it goes off again. Our neighbors are rightfully angry. Our guests have not gotten sleep. We have some friends who will not come back for a visit. We call them after it's gone off every hour for the last 4 hours and they have said they are now out of town and won't be able to do anything until Monday. We need to deal with it now. In addition, our lights did not work correctly for the first month after we moved in. Had to turn some lights off at the fuse box. For the Control 4 'scenes' we don't have access to do simple things like dimming the lights when you turn them on. They also installed our doorbell ring which didn't actually ring for a good 3 months. Now it rings with both of our phones going off every time someone's at the door and we don't have simple access to the app to stop that. It also does not store videos of the front door which is frustrating when we have issues. I wish we could say zero Stars.

By far one of the best subcontractors I've had the pleasure to work with! They are knowledgeable,…read morereliable, and extremely easy to work with! Dana Johnson. is especially helpful and goes above and beyond to help out in any way. I can't say enough good things about the Alpine Electric team!

Lou who was kind and friendly on the phone and lucky for me, was able to squeeze me into his tight…read moreschedule. He was able to diagnose the problem and fix it and on his way I would highly recommend him and would use him again in the future.

Lou seems like a really good guy. He came out, reviewed our projects and committed to getting me a…read morequote and coming out to do the work 10 days later. All good - but then he ghosted me. He finally reached out the day after he was supposed to do the work to let me know he was "putting my electrical work on hold." I don't know the why, but it sure felt lousy to get a no-show and no upfront warning.

I accidentally called S Ray Design thinking they were an architect firm, and spoke with Sarah the…read moreowner. She was super helpful, and sweet as pie! She gave me some good direction/advice on next steps. Once we get to the point of interior design in our phase of building, I will definitely be reaching out to her as she seems like a very pleasant person to work with!

Excellent design for a bathroom remodel, now it's the nicest room in our house! We truly had no…read moreidea how much better it could be until Sarah sketched up a few options. She has an amazing talent, impressive subject expertise and is a true pleasure to work with. We'd give her 10 stars if we could.

Trying to decide if it is too generous. We've shopped here a bit over the years and this time was…read moreless than satisfying. Their communication is horrible. We ordered a couple lights. One did not match the other and it cost us $125 to return it. We bought a replacement for the return for less than the fee to return the original. Nobody should be charging fees to return things like that. Then the cabinets, though we love how they look were quite a pain. We went into order them and the original lady that we talk to was on vacation so the other lady was gonna come measure. She talked to the original lady and wouldn't come because the original lady wanted to do it. I guess because she wanted the commission to herself I don't know which delayed us by a week we were told we could rush the order and probably get it in 3 to 4 cause it usually takes five weeks when the order is finally submitted, they quoted seven weeks they pulled that in to five weeks, but measured wrong, which took a couple weeks to rebuild the cabinet. So the original five weeks has really been closer to 10 weeks when all is said and done. We never got status updates. I kept having to contact them. They really could work on their customer service. I also have since found that I could've had the cabinets custom made for about half the price.

We went to Cabinet and Lighting Supply to look for kitchen cabinets for our new build. The store…read morehas many kitchens set up with different cabinets so you can get a feel for the quality. On our first visit Don introduced himself to us and then let us go about looking at all the cabinets. We came back several times and each time Don checked in with us and answered questions. Don was patient, knowledgeable, and professional. After we ordered the cabinets, Don touched base with us to let us know how the order was going, when they arrived and set up delivery date. He made this experience easy for us. Thank you Don! We will be going back to look at lighting!

Love Ryan! He comes to clean your windows and they look awesome when he is done…read more We have a difficult house to clean windows but no problem for him! What a difference a good window washer makes !!! Booked him for the next year

Great company, honest, professional and very reliable. Windows, screens come out great. I highly…read morerecommend Tahoe Window Wizard!