I came here for lunch on a holiday weekend and the customer service was great! Since it was my first time, I really appreciateed the extra effort the employees went to, to help me understand their menu and what they're most famous for. I got the Starr Burger combo, but upsized the side to house made onion rings. The burger itself was great! Really fresh and filling. The onion rings were just ok. I think they were slightly overcooked and had a bit too much batter for my liking. However, the fries and their spicy mayo were some of my favourite items. Overall it was good first experience, but I'm unsure if I will be back since this is located a little out of the way for me. read more

Starr Ave Burger - Hot Dogs Near Me - Whitby, Ontario

We've lived in Whitby for over 20 years and we've never gone to this place for a burger. We picked up two burgers and two large fries and drinks and were very impressed with the quality of the food and the quick service. There's also seating area will you be back the portions and everything were great and the prices were great. read more

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Absolutely nothing wrong with the staff they were very friendly and quick to take our order. The food in the other hand was horrible the fries were quite off and we can only assume the grease needed to be changed. The home made rings were just okay and nothing special but probably could have been better with a grease change as well. The burgers were ordinary and obviously frozen patties. The restaurant was filthy and we actually had to clean our own table to stay and the floor hadn't been swept in a while either. Once done here we drove the kids straight to McDonald's as they would barely touch the food at Starr Burger , which is a shame because we've heard good things about this place from DRE and thought we check it out for the first time. It's for sure to be our last . read more

Went here with my dad and his parents one time and it was amazing, the food was great and filling, the service was fantastic and the whole place is ran by family member, and the atmosphere is just what you would expect. The food is big though and most of us couldn't eat all of it at once read more

If you're looking for a burger place with scrumptious poutine and French fries that won't disappoint, look no further than this restaurant! From the moment I walked in, I was greeted with a friendly smile and welcoming atmosphere. The poutine and fries? Let's just say they're worth the trip alone! The fries are crispy and golden on the outside, and fluffy on the inside, while the poutine is so good with delicious gravy and cheese curds. Starr Burger pretty much saved my life. The only flaw I would say there is would be the Galaga is never working! Other than that, 10/10. read more

I called ahead and ordered veggie burger combo. Burger was juicy and tasty. I believe it's Beyond Meat but can't confirm. The fries are fresh cut and it's a large serving. I went during lunchtime on a Monday and it was pretty constant in and out with customers. I was told 10 min and my food was ready in that time. Great local burger joint with other options that I plan to try. read more

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I've been a customer at Starr burger for about 20 years and have always had a great meal so I was looking forward to my visit yesterday. I ordered a Philly cheese steak sandwich and sweet potato fries and a diet coke, The diet coke was good! The fries were over cooked and looked like they had been sitting under the heat lamp for days. The sandwich was inedible I took one bite and wrapped it back up and threw it out, Like I said the $22.72 Diet Coke was good! The restaurant area was taken over by a group of people who had 3 little kids with them who yelled and screamed until everyone got up and left including me. Why can't people with screaming kids understand that the rest of the world doesn't enjoy their lack of consideration and poor parenting skills! Guess what I won't be back and if you're thinking of stopping in to Starr Burger - I'd give it a miss! read more

Great food! Hot and tasty! Onion rings are hand-dipped! The gravy could be beefier but it's good. Service is fast, call ahead and place an order if you don't like waiting. The steak on a bun is delicious and a family secret! They have a premade frozen patty or you can choose the home burger. My husband likes the home burger which in made in house, but I like the frozen patty so it suits us both. The souvlaki is great too! Milkshakes are think and tasty! read more

We ordered through Skip the Dishes. The food was terrible, we were all very hungry but could not eat anything - even the fries were overcooked, the steak on a bun really should be renamed leather soaked in garlic on a bun. Will never order from Starr again. read more

Been around since I've been a kid, Starr Burger was a great place. It had a Galaga machine (was it still has but is out of order) which definitely developed my love for video games. The menu is blocked by the ceiling and is so tiny you really have to squint to read it. The burgers themselves aren't very well seasoned I find and other places have quite juicier burgers. This isn't a bad place by any means, but I know it could be better. read more

Starr Ave Burger - Bacon Cheeseburger (to go) - Hot Dogs Near Me - Whitby, Ontario

Ordered Pick up from Starr Burger this evening. While the burgers my mother and I ordered were amazing, the Ice Cream we ordered was severely lacking in the amount served, which is a massive departure from what they have served previously, including less than a month ago. The large ice creams contained the smallest scoops possible. read more

I visited this restaurant yesterday (May 4th) since I was in the area and ordered my go to Steak on a Kaiser. Usually there is a long wait for it. Everytime that I have ordered this in the past, I request it done medium but it is always well done but still tastes ok. This time, however, it was a very short wait. When I took a bite, I bit into a super rare steak. I tried the opposite end and it was blue as well. I immediately went back and asked for my money back. I was given my cash back and the owner didnt even apologize. That was my last visit after being a regular for over 20 years read more

Amazing food but the service is a little slow About 10 minutes to get a 2 burgers. But it is so worth it read more

Starr Ave Burger - Order station - Hot Dogs Near Me - Whitby, Ontario

We've been going to this place since I was a little girl. My daughters have grown up going here in fact my dad went here before me. I'd recommend this place. Never disappointed read more

We've been to Starr Burger before, but yesterday I was reminded of why we only go there about once a year. My wife & I took our two young boys there for lunch, & waited an appropriate amount of time for our food (about 10 minutes, as there were several people ahead of us). The food was definitely disappointing, especially considering that they seem to be perennial winners in the "Best Burger" polls in the local newspaper. My Starr Burger (no bacon or cheese) was very dry & almost tasteless, which is strange, seeing as how they're supposed to be made of fresh ground beef. When you ask anybody to describe a good burger, nine times out of ten, the first word used, is "juicy". My burger was so dry that I had to use my root beer to wash it down (normally, I don't touch my drink until I'm done eating). The burger toppings were pleasantly fresh & tasty, but let's face it, nobody goes back to a place because their toppings are fresh. The burger is supposed to be the star of the show, & this one was a huge letdown. Dry, bland & understated. Not a good statement piece. Their fries may be fresh-cut, but all I could taste was the starchy, potato-whitener they use. The fries were also very bland & tasteless, again, very disappointing for "fresh-cut". I would rather have frozen fries that taste good than fresh-cut fries with no taste. A good french fry shouldn't need ketchup, vinegar or any other condiments if they're hot & they're made properly. McDonald's has the best fries of any fast-food chain, & they're frozen. If you can't figure out how to make freshly-cut fries without using a ton of potato-whitener, then maybe you're in the wrong business, or maybe you should just use frozen fries. My wife's grilled chicken sandwich was so salty that she could barely eat it. I'm not sure what seasoning they use on their chicken, but they were obviously a little too heavy-handed while applying it. There were a couple of highchairs available for use, & when I grabbed one for my 19-month-old, I noticed the plastic buckle on the safety strap was broken. I went to grab the other highchair, but it had NO plastic buckle on it. It's not the worst thing you could find in a family restaurant, but it definitely doesn't help their case, either. The decor & the 50's diner motif is neat, but if you're going in the fall or winter, be sure to wear a sweater. I don't know why, but it always seems drafty in there, even when you're not sitting by the door. It seems like I'm always disappointed when I leave Starr Burger, & the next time I'm craving a burger, I'm going to Johnny Burger. They might use frozen burgers & fries, but at least they actually taste good, & it's a better value. read more

There seems to be a lot of speculation over whether or not the burgers are home made or not, and honestly Im not too sure myself. However, what I can say is that taste-wise, the burgers are very delicious! If you are looking for quality service, Starr Burger is for sure a great place to be. Great for kids and kids-at-heart as well! The buns can be a little small, and though they may have their flaws, if you're looking for a full-bodied, beefy experience that is worth your coin, Starr Ave Burger just might be the place for you! ;-) read more

Very disappointing. Went today for lunch about an hour after they opened. Condiment selection did not look fresh, lettuce was mostly brown, pickles and tomatoes also looked quite sad. While waiting for our burgers, saw lady behind the counter 'tossing' the lettuce with tongs in an attempt to make it look fresher. Burgers had a burnt taste to them and were actually charred in places, bacon was cold. Fries were hardly warm and tasted old. They did make a fresh order of fries when we brought them back however the original order of fries we received should never have been served to us in the first place. This used to be our fav burger place, last 2 visits prior to today also disappointing and after today we will not be returning. We do not recommend this place something has changed. We are rating one star and giving it 2 thumbs down. read more

I get the appeal for this burger joint, it looks authentic, been around forever and caters to the right market without confusion. I've eaten here a few times as I feel most places must be given chances over several occasions, over a long period of time before making judgement. It's ok, not the best, certainly not the worst. However, burgers although a good portion, are not great, the fries are ok, the onion rings have too much batter and are extremely greasy (worse if you get take out as batter and oil make the rings soggy). As for value...decent, certainly reasonable. So, it's not bad, might be for you, for me I've had better, comes down to taste and expectations. read more

As always for my Burger Joint reviews I ordered: "the biggest/most premium Burger on the menu, fries, and a shake (If possible)." I'll list my Cons and then Pros. Cons: -The cardinal SIN - IT'S NOT HOMEMADE BURGERS!!! DESPITE ADVERTISING! -Made me SO mad I'm putting it down twice = IT'S FROZEN PATTIES! -Small Buns - Everything will just fall off and make a mess -Felt they were stingy on the Fries - Fill to the top of cup, no more, don't expect any overflow here folks -VERY Pricey for NOT Fresh Burgers Pros: -The have good Milkshakes and they use a proper Milkshake machine to make them -They have a small Ice Cream parlour right there, which you can get ANY flavour turned into a shake -Fries ARE Homemade! Why did they just stop at the fries?! -It's a filling big frozen patty I haven't seen before, but still... -Really nice Retro exterior I was very excited to try Starr Burger out. While researching joints to hit on my Burger crusade, their name consistently came up under "Best Burger" and People's Choice awards. And well, I'm sad to say, don't buy into the hype: it's all fluff. For such an established Burger joint that's been around for years I'm SHOCKED they're not offering REAL homemade burgers. So let's talk Semantics a sec. I asked the cashier, "Your burgers are Homemade right?" He replied: "Yes, the 'Starr' burger is a homemade patty." Well, I ordered the "Starr" patty and it was anything but. When the lady called me to put toppings on my burger I noted it didn't LOOK homemade and asked again, "That's the 'Starr' burger, the homemade one?" She replied "Yes" confidently and put my toppings on. It took me one bite to find I was sadly lied to. Homemade implies exactly what the word means, "Home - Made, Made in Home / Made in House." As soon as a burger is FROZEN and brought in, it's NOT homemade. I don't care how tasty your frozen patty is, it's NOT goddamn Homemade! Homemade means you make it right there and it's FRESH as in TASTES THE BEST! Bottom line: don't buy into the hype. These guys are doing the same thing SO many other burger joints are doing. They're offering a large patty they call Homemade that impresses people who are used to McDonald's and charge a crazy high rate for a second rate burger. And sadly, the place was full, and people are buying the B.S. Starr Burger, *Huff* you just made The List! read more

I was first introduced to Starr Ave Burger during my last pregnancy. I had a mean craving for a poutine and one of my friends insisted Starr Ave was simply the best. Fair enough. I had many great experiences with this restaurant. The poutine is yummy. The veggie burger is delicious. It became our Friday night dinner of choice for quite some time. And then.... it all went downhill. Disappointing isn't even the half of it. Every time we visit the location it always seems like the workers are focusing more attention on goofing around then pumping out good quality food. The poutine has been overly peppered... and more like gravy soup with a few french fries. My burger is always charred. Gross, if you ask me... Great if you like overdone. I'm assuming there has been a turnover in staff or management just isn't around as often. Sad really. I used to love this place. read more

Has gone downhill in the last few years. Inconsistency is their main problem. When their grease is new the fries and onion rings are brilliant. Problem is they let the oil go way too long and most times you get dark, oil drenched and basically inedible food from their fryers. Burgers are not a blend and tend to be dry. They don't season their meat at all and it shows. The bread they use now is quite industrial and does not stand up to the food. The place was reno'ed a few years ago but you would never know it. It looks badly beaten up and honestly, quite dirty. The bones are there for a great burger place. Good staff and a good location. Gut the place and get better equipment in there. Bring back the quality - you have a legion of fans that will appreciate you for it. read more

Great Burgers,fries and especially the Onion Rings! Never had a bad meal. Everyone loves this place. Handmade everything, what's not to like? Not a fifth star due to service issues on occasion. Nothing too bad just can't justify 5 stars. Recommend having the Steak on a kaiser! read more

I go here often for their burger. It's between here for a local chain burger that's a little further from home every time I crave a burger - often it's Starr that wins. I love their toppings, buns are delicious and the meat is simple but good. I find these are the best onion rings in town, a little bit of honey and it's the best. Onion rings alone deserve a 5 star review. read more

Best. Burger. Evah! Get the Starr burger - especially with cheese and bacon. Huge, good char, and tasty! Fries are awesome too!

My two star rating is because the staff are very friendly. However the food, as most people mentioned, was a pile of grease. I got the Starr burger meaning it was homemade and thus a few dollars more. I cannot understand why this is an option (homemade or not). They should choose one or the other. The burger wasn't bad but wasn't particularly great. Basic patty, nothing special. The onion rings were a thick batter and drenched in oil that tasted as if it's been around since the place first opened. I definitely will not return. I was hoping maybe my experience was different but in reading yelp and google reviews it appears that this place enjoys serving over-battered piles of grease. read more

The place is empty. The kids who work there are atrociously rude. This young girl who works there with strait brown hair, short and very skinny (has a baby face) was incredibly unkind to us. My friend was placing his order and she was hostile towards. He is a really sweet guy! She asked me a question and I said pardon and she shrieked ketchup mustard or mayo! When we were waiting for our meal they kept laughing and looking at us. Was so unbelievably rude. I have no idea why they treated us so inhumanely. I asked her something about the sauce and she looked at me like I was stupid and yelled tzatziki and started talking about me to this blond chick. I've never experienced this level of audacious and cruel service in my life. Our buns were cold and our burgers were covered with black filth. They seemed to snicker at us behind our back because they were serving us burnt burgers. Their fries look disgusting and are loaded with salt. Since the buns were not toasted they become soggy in a matter of a few minutes and I couldn't even finish this soggy mess of a burger and their deformed appearing fries that looked like they were diseased grossed me out. Go to Big Boy Burgers - Their customer service is excellent and I don't mind the fact that they only take cash anymore because this level of horrendous behavior which really makes you feel humiliated and worthless is completely not worth being exposed to and to top it off the food is total crap. They do not care about providing you with delicious food or even friendly service - they joke around and laugh at you. I left despirited and I know I will never ever return there and will without hesitation inform people who I know (and I know a lot of people in whitby) also about my experience. I am also going to post on urban spoon just in case somebody misses this post. I believe in being kind to people and this behavior when combined with the abominable food just makes me sick to my stomach. read more

Friendly staff and amazing food! Couldn't ask for more! I ordered a regular burger combo with bacon and cheese and wow! The burger blew me away! Crisp bun with a juicy burger. Fries are fresh and hand cut as well. All in all 10/10 would eat here again! read more

The best place for a burger in Whitby. Great burgers, fantastic fries... one of my favorite spots. The only reason why I can't give them 5 stars is that I don't particularly like their gravy. Aside from the gravy, everything I've tried on the menu is great. read more

Always loved this place and its never let me down. Delicious onion rings, large portions of a burger, have veggie burger options, many toppings, they have ice creams (that are great), a wonderful environment (space), and nice service. One of the best burger places to go in Whitby, and even Durham region. Worth a try, and you'll probably be back. read more

I was with my family tonight 6/14/2015 and was disgusted with how the owner handled a situation with the young man on cash. First of all the young man who took our order was so sweet and very professional. Then the owner came out and began "correcting" him in front of the customers and other staff. Very poor and unprofessional. The poor kid was embarrassed. Our family frequents this establishment regularly and we will never eat there again. We will not give money to a business who treats the staff with no respect. Truly disgusted by the owners attitude and lack of professionalism. read more

Best burger place in Whitby! They just renovated it, it looks pretty nice. Definitely go there, buy a burger, get some delicious fries, and enjoy! read more

If you want a REAL burger, this is the place to get it! Lots of choices, grilled fresh! This is a great place for a burger and fries! Probably the best in Whitby. read more

I always love the burgers at this burger joint. I don't think I have ever had a bad meal here.

Lots of grease from the burger n onion ring. the batter of the onion ring is way too thick, oil is old n that's all i can taste.

Was absolutely starving we passed this place and decided to give it a try. Prices are decent, fries are fresh cut and amazing, burger was fresh and flavorful. I would get take our next time because the place was freezing imnot sure they had heat on, not the most enjoyable eating lunch with a jacket scarf and hat on read more

I order 20 minutes ahead for a Starr Burger combo. It was not ready when I arrived. I waited another 10 minutes. When I brought it up the manager he said "just because you call for pick up, that doesn't mean you are ahead of anyone". I was confused. No apologies, rude customer service. They don't care about you as a customer there. Just a bunch of kids working with other things on their minds. read more

I love it here. The burgers are very tasty, they also sell Kawartha Dairy ice cream. I like sitting on the patio in the summer and eating poutine. They renovated around a year ago and it looks great. Starr Burger has great employees and makes good food. read more

Regretfully declined over the past few years. Still a neighbourhood gem but the age old debate of Starr Burger vs. johnny burger (2 mins south) is tipping towards the latter. Consistency is an issue; daytime cooking crew produces much better product than weekend/evening kids. read more

We usually go once a month since we live in the south end of Oshawa. This time I stood back while my husband placed the order and I looked around and noticed how disgustingly dirty this place is!! The counter where you place your order and where they put the condiments on your food is totally filthy! Where they put their garbage (beside the grill) is so gross...most of the garbage hits the wall behind it and it is stained terribly!! The ceiling above the condiment counter is sprayed with all the different condiments. The floor is so black and dirty. The seats where you sit to wait for your order is all ripped up and dirty. Where they prepare you food (fryers and grill) are a mess! The burgers were already made and taken out of a container with a lid and just placed on the grill for a few minutes. The area where you grab your vinegar and salt is just a pig sty! No napkins anywhere....all the containers were empty! The seats were all torn up...no tables were wiped clean...I had to get a moist wipe out of my purse to clean the table. The garbage is overflowing. The windows are so dirty. All the memorobilia are all dusty and dirty...the whole place needs a whole new makeover! They should be on Chef Ramsey's Kitchen Nightmares!! read more

I decided to try this place recently and found the food (Starr Cheeseburger and Fries) to be adequate. The staff are not really super friendly, so it's iffy as to whether I'll go back or not, since burger joints are a dime a dozen. read more