My car broke down, Car Craft towed it and John helped me figure out what happened and referred me…read moreto a mechanic. Very helpful & communicative during a stressful time :).

The price was great. The work was perfect and everything was done in two days as promised!…read moreThank you !

Bought a jeep grandcharakee limited I was the 2nd owner l definitely love the vehicle runs like new…read moreit had 90,000 miles .. gave a good deal

Probably the worst dealer I have ever been to this dealer did multiple repairs on my vehicle…read morewithout even asking me they came up with a crazy price and held my car hostage. When I asked them to see any paperwork on anything they played dumb I mean no repair estimates not even a work order I brought it in for a simple tire repair and they said that they had to repair the axles because it was unsafe for me to drive in the state of Connecticut and that they legally couldn't let my car leave their shop with torn CV boots so instead of giving me any options even the option to tow the car home they repaired the CV boot axle bearings and came up with an additional $1,600 in fees you want to feel comfortable when you go to a repair shop but it seems like these guys just are like most of the mechanics out there trying to pull one over on the customer they even got evicted from their shop in West Hartford so they're not there anymore it seems like a big drawn-out legal battle from what it said in the papers everyone has their day in court but I wouldn't risk with all the negative reviews up here that's what this site is for and making your own decision so read these reviews along with the other negative reviews and make your own choice

My Honda CRV Repair was Extraordinary. They went beyond the call my car was cleaned Inside and…read moreOutside. All the Staff were pleasant and knowledgeable about my Repair. Whenever I need a Repair I always come here to get a high quality Repair and fair prices. This is a awesome auto Repair shop

These guys were kind and extremely helpful. My car was fixed up sooner than I could have asked for…read more They even went the extra mile by wiping down the inside of my car. Appreciate you guys, thank you!

The good: Pretty…read moregood, for what it is. Went here considering buying a car. The online listing they created did not specify that it was a "salvage rebuild" title (a previously totaled car), but they were up front about it once I got there to look it over. The salesman I worked with made every effort to appear the opposite of pushy. He was polite, and patient. One of the mechanics there stood out to me as very genuine, and offered input and advice which to all appearances, was real and intended to help me. One other mechanic I interacted with briefly, was also helpful and friendly, despite a language barrier. For the indecisive, they offer to rent the car to you, and if you buy, they count the rental fee as a payment on the car. This does have a chance to trapping the buyer into the sunk cost fallacy, but can still be a nice way to try it out before buying. The bad: The salesman was indeed a salesman, in every sense of the word. He was pressing me to sign two pieces of paper before I had decided to buy. One was an acknowledgement of the title status, which is fine. The second, though, was at the very least a letter of intent. It declared that I was going to buy the car. I hesitated at that one, and he pressed. When I still refused, he dropped the matter. We went for a nice long test drive. However, he sensed the sale slipping away, so he got more pushy. Then he made a mistake. He lied to me. He indicated to me that he would only be making a couple hundred dollars on the sale. I knew exactly how much he originally bought the car for, and what repairs he had done. Either the damage was much worse than he indicated, or his profit margin was a LOT larger than he indicated. Honesty is hard to find in this business, but that's still disappointing. However, One last good thing, after I pretty much declined the sale, the salesman still gave me a ride home. That's nice to see.

They were quick to get my Acadia in for service, walked me through my options and we came up with a…read moreplan to get my car fixed without breaking my wallet, great value of time and money. They've got some cool cars for sale, too !!

friendly, patient, reasonable pricing, helpful, attentive, fast service, accommodatingread more

Elmwood Automotive does outstanding work, this is a legit body shop. I damaged my bumper and…read moretailgate. It's like it never happened now. The customer service and communication was excellent. Don't let any bad review about the towing service influence you. Remember, when someone has their car towed they are automatically not happy. There is a reason Elmwood has an overwhelming majority of 5 star reviews. I highly recommend this business. Thank you Sergio!

You guys did a wonderful job Towing my 1968 MGB out to Burlington and I wanted to give all you guys…read moreI will tell everybody how professional and excellent you guys are

Absolutely blown away by the service here. I showed up unannounced during a snowstorm with a car…read moreissue, and their team jumped right in to help. They diagnosed the problem quickly, repaired it on the spot, and made sure I was safe to get back on the road. Truly above and beyond--highly recommend!

Absolutely fantastic customer service and quality people…read more Put my car on the lift to inspect a wheel bearing, and didn't even charge me to look at it. I'll always go back to this place. If you need a dependable and reliable mechanic, this is the right place.

I have been coming to Bristol Auto Center for 3 years. Piotr and his team are the best- you can…read moretell they are always looking out for what's best for their customers. They are fair, honest, and reliable. That is hard to come across these days. I just purchased a used vehicle from them this week as well. Mark was a pleasure to work with, he was communicative, and handled a lot of the business with the DMV and credit unions for me. He was flexible and fought hard for a good deal. Thank you so much!

I love these guys. Really fair pricing, quality of service and timely fixes take a lot of stress…read moreoff. My family has brought japanese and german cars here for a couple of years now with zero issues