Such rude employees!! So typical of a monopoly where the customer doesn't matter!!! They just yell at you for no reason.

So in Utah you can't purchase liquor at grocery stores. I learned this after walking into Whole Foods. State Liquor offered everything from beers, wine and that hard liquors. Customer service was nice. Tends to get busy at the end of the work day around 5pm. Other than that this is a basic liquor store. read more

5 stars for the experience. It's like forever 21 in there. Complete chaos. Nothing is in order and It felt like the prohibition days. They weren't trying to put on a show, they're just there to provide the goods. With the 2020s coming up in a couple of days, I felt this was an exciting representation of 100 years ago. read more

Terrible liquor store. I feel for people who live in Utah and have to deal with these state run establishments on a frequent basis. The cashier was incredibly rude. Very high prices and minimal options. read more

Worst liquor store experience I've ever had. The staff was awful. It's run by the state so I guess that explains a lot. We're from out of state, so I guess that's our first mistake? I got to the cashier with my sister (who is 14) because I needed a helping hand to grab everything and didn't think much of it. As we unloaded everything out of the cart, she was told she needed to show her ID, and I said that it was me who was buying the alcohol I just didn't want to leave her in the car. She was asked to leave then, so she did. I was waiting for the lady at the front to start ringing everything up, but she just waited, and stared at me. She then asked where my sister went and if she was going to get her ID. I repeated that she's 14 and isn't the one buying the alcohol. Also I'll point out that I had about $300 worth of alcohol. Wouldn't you think this place would want to actually sell product??? The lady at the check out then told me since my sister TOUCHED the alcohol I couldn't buy it, then the manager came out and said the same, in a very rude manner I should add. I replied with something along the lines of "are you sh*tting me" and the manager answered "well we wouldn't use language like that to describe it." Absolute weirdos. It was honestly just laughable. read more

Asked to remove my mask while in line (I'm 37) during a world wide pandemic. Super rude staff, epic fail. Go to the liquor store somewhere else before visiting Park City. read more

My review is based on my experience with the "security guard". I'm from out of town and was traveling with my work bag. I ran inside quickly to grab a bottle of wine. As I was making my selection the guard comes up and stands in front of me opening his jacket to remove his gun. After frightening me he then tells me to take my back pack up front. Not going to leave my work bag with expensive personals inside I opted to run my back outside even thought the amount of time that took I could've been paid and leaving. I understand the need for a bag policy but I don't believe that guard should be scaring a 90lb woman with his gun. If he has some power trip around it I'm nervous that he has the power to carry a gun. If he's willing to do that to me I worry about the wrong person innocently having a bag and this guy gets trigger happy. read more

Not that this place needed another bad review... but seriously, get your shit together. Lacking other options, my group of 6 approached with cautious optimism (can it really be that bad??) and made our selections of wine to quench our apres-flight thirst. All went well until we got to the cashier. Apparently, the store had been raided by the state authorities recently and failed an inspection on properly checking IDs. And so there was a sign that states, all individuals of a group must present valid photo ID. We proceed to do so but the cashier has a meltdown, literally a meltdown, when she saw the permanent resident cards (photo ID issued by the US government) of two of the people in our group and starts berating them for making her job difficult. She then refused to check our order out unless they returned with their "US passports" (which obviously they wouldn't have). It took a bit of convincing but in the end, we agreed to have everyone in my group exit the store, and for me to come back inside to purchase the same items (because you know, I'd be a group of 1 this time...). 1 star for the absolute godawful service and lack of training of their staff. A 2nd star because we got our wine in the end, they apparently have a monopoly on selling booze in UT, we made it to 2017 and I'm feeling generous. read more

So, I'm spending more time in Utah. Let me just say that I find the scenery and climate in SLC and Park City to be first rate and the people out there are some of the nicest people, in general, that I have ever met. They will literally drop whatever they are doing to walk across the street to help you and introduce themselves regardless of if you are carrying more than one bag of groceries or digging a swimming pool with a shovel. No exaggeration, it's like Mayberry RFD friendly. That said, sometimes I get homesick for angry people that hate their lives to help boost my self image by contrast. When I'm in St. Louis, I go to the Department Of Motor Vehicles. Any one of them will do. And, every time I leave I'm thinking "damn I'm a suave caring person and much happier than I thought I was". Utah is kind of like being in the It's A Small World ride at Disneyland. It's happy awesome for awhile, but after a few days straight of the same song being played over and over again, you're going to need a bottle of bourbon. And, to purchase a bottle of bourbon in Utah, there is only one option, the State Liquor Store. This is where Utah hides it's misanthropic population. If you are lucky enough to locate one of these hidden gems, you will realize instantly why the private sector does practically everything better than the government. These apparently non fireable employees will grudgingly point you in the right direction to the always fully priced booze and make it clear that you are interrupting their bovine zombie altered state. Last time I went, I walked in and made my way to the bathroom. The door was locked with one of those combination door knobs. So, I walk back to the front of the store and ask the register guy how to get in? He mumbles four numbers. I can't understand what he said so I asked him to repeat himself. This time, he mumbles at a higher volume but I still cannot understand him. I tried lip reading but he wasn't moving his lips. He should really consider ventriloquism. So, I try one more time, this time, the banjo kid from Deliverence, who's acting career never took off and is now stocking the shelves, yells out the number. He's clearly pissed off at me for interrupting his deep thoughts. So, I make my way back to the bathroom and bingo, the door opens moments before my bladder can take no more. I bought my bottle and joked to the cashier that the bathroom was clean and extremely secure. He didn't think that that was funny at all. I have been to three different Utah State Liquor Stores and that story pretty much sums them all up. My advice is to buy more than you think you'll need and don't make eye contact or try to engage them in conversation. read more

All these other reviews were spot on! Worst liquor buying experience in my life. It reminded me of buying in the old Soviet Union. Poor selection, poor service, a poor experience, and drab and poor aesthetics. The government should never run anything. The worst ever. read more

I would never buy any alcohol or step foot in this establishment. One member of my party was allowed to buy alcohol but when I tried to I was denied because the cashier said a member of my party didn't have an ID. I, as the purchaser, of course had my ID. If you are going to enforce the law do it equally and consistently. We waited over 30 minutes in line for this to be the result. read more

What a horrible experience. After visiting everywhere else in Utah and everyone being soo nice. These clowns are straight up rude, insulting, and act like assholes. Get your shit and get out. read more

I'm editing my previous, scathing review. First of all, I didn't know liquor stores in Utah are all run by the state. That explains a lot. It's kind of like going to the DMV. My first visit was rough and I was treated poorly- customer service was terrible. I went back the next day and had a completely different experience. The clerk was friendly and I was mostly impressed with how he treated an elderly woman in front of me... making sure she had help to her car. Glad Yelp allows is to edit. I landed in the middle with 3 stars. Cheers! ((clink)) read more

By far, the most unpleasant nasty employees in all of Utah. It's hard to buy alcohol in Utah so what can you do...the workers in the store are beyond rude and clearly mad they are working there. What a sad life they must have!! read more

I have been coming to this store for many years now. I have always found the employees to be helpful, courteous, and friendly. I find it hard to believe that someone could be so hateful that they would write a negative review about a state run liquor store. What in The heck is wrong with people? read more

The lady at the counter was rude. None of the staff were helpful in the store when looking for a specific item. Definitely an unpleasant experience compared to most places here. Don't expect any customer service, it's nonexistent here. read more