Horrible management here at Stater Brothers on Avenue S. As I was checking out , I informed manager James there's a spill with broken glass in the parking lot due to these horrible bags!!! I showed him the pictures and told him it's been out since I came... for more than 20 minutes. He said "oh I know. It's not my fault. It's the bags, if you have an issue contact the bag company". I get to my car and it's still there went back and told him that it's still there, he cared less, he just shrugged his shoulders. This is a hazardous issue look at the photos. James could cause Stater Brothers millions of dollars if someone were to get hurt in this parking lot, it's a lawsuit for sure!!! read more

Stater Bros. Markets - Broken glass. Sharp edges facing up! - Grocery Near Me - Palmdale, California

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This was one of the nicer Stater Bros and I appreciated their cleanliness! If in the area I would come back

One of the rudest experiences I've had at this store. I asked an employee named Jenny for help and instead of doing her job, she gave me a nasty attitude and brushed me off by sending someone else to help me. The way she spoke and acted was completely disrespectful and unnecessary. I brought it up to the cashier because her behavior was shocking, but I honestly doubt anything was done about it. Customers should not be treated like they're an inconvenience for asking a simple question. If someone hates dealing with people that much, they should not be working customer service. Very disappointing experience. read more

Always the nicest people working. Clean, fast and friendly from the people checking me out to the people placing the items in the bags. Super sweet, thank you for always giving my daughters a sticker as well. read more

This is the first time I have been to this store and can actually say it was a pleasure. The cashiers are dry and spend more time conversating among each other and don't even bother to say hello or thank you when you are at the check out counter. Today, I encountered Mark in produce. He was so freaking amazing. I asked him if he was a new employee?. He replied no. He helped me with a smile and positive energy. I asked if he could see if there was any more romaine lettuce in the back. He brought me out some and we had a really good conversation. Thank you Mark.I recommend you get a raise!!!!. Best customer service ever at this store......You shouldn't be in the back in produce. You need to shine up front where you can be seen.....Keep Shining.... read more

So I just was in there and what I didn't like was Julia asked me how many bags I said I don't know. How ever many the groceries can go it I'll take. So the girl with the long hair she looks new maybe Hispanic loads on my stuff in 1 bag. Then Julia charged me for two. But before that I gave her a $100 bill that came out the ATM at the front door. Ok that's fine. I just don't understand why they ask us instead of already knowing they work there at Stater Brothers we don't. You (they should teach them in cashiering class how much goes in each bag. I took grocery checking class in 1986 at Ab Friedman Occasional School I still remember that and I'm in my 50's. I'm sure it's not that much different. Please change this method. And I was there with my Guy. If I was the bag person I would have put the chicken and the ice cream in 1 bag, and the flour, seasonings, & sugar in another bag. Not all in 1 bag. read more

I go to this Stater Bros all the time, and I always enjoy how simple and easy it is to get what I need. Everything is well-organized, clean, and the store just has a welcoming, homey feel to it that I really appreciate. One thing I want to give a special shoutout to: the shelves are always nicely stocked. Whoever's in charge of stocking--give that person a raise! It makes a huge difference when you can count on your favorite items being there every time you go. Overall, it's just a solid, dependable store with a comfortable vibe. Keep up the great work, Stater Bros team! read more

I like this Supermarket. It's always clean too. However, can someone explain to me why the Fajita Beef behind the counter taste like they soaked it in Vinegar? That is so strange as if someone is trying to cover up an oder or texture. Anyway, just wondering ... Also, why is it that when they have a sale of meat, why do they often run out of the particular brand instantly and have the more expensive brand right next to it? Although there is not much variety in the market, there is enough to sustain... If they sold, Yankee Dooles, Entermanns Coffee Ring Danish, Byers Butter Almond or Sabrette Hot Dogs and Saucey Onions, I'd eat myself into a food frenzy. Yeah.... Anyway, like I stated above, I like this market I was just wondering about some things. By the way .... That Fried Chicken they sell is wayyyy SALTY. I wish they would bring back that Mango chicken. read more

I just want to give Cynthia in the produce department a shout out. I have had a horrible time finding good nectarines at other stores. I'm a little like "Kramer" from Seinfeld, really picky about produce. Cynthia was stocking fruits. I don't want to buy more nectarines and end throwing them away. I asked if I could just take a bite out of one too see if they were good. This lovely young lady dropped stopped what she was working on, took the nectarines back to wash it and came out with a knife to cut a piece off for me. It was really good. Because of her going above and beyond, I purchased around 7 lbs. I'll be back for more. Good customer service brings people back to your store. Cynthia is definitely a great asset to the Stater Brothers company. read more

This is my local market. When I first moved to the area, I was a little concerned because I had previously shopped almost exclusively at a Vons store. I had no reason to worry whatsoever. The staff is friendly, the produce is beautiful and the the store overall is well stocked. read more

The store is generally fine, but y'all need self checkouts. The cashier spending ten minutes each talking to customers in front of me about politics, religion, and celebrities when I just need to pay for a dozen eggs is insane. It would have been faster to drive to the Stater Bros on 47th. read more

Stater Brothers is a solid grocery store. It's not a fancy shamancy place like say Trader Joe's, but it still has just about everything you need. The employees are very nice there and it rarely is super crowded (especially with cobid). It's a bigger place and has a butcher shop and plenty of vegetables if you don't eat meat. It's a convenient place and will get you what you need. Check out the Stater. read more

Stater Bros. Markets - Corona shopping... friendly employees and even scored some TP! - Grocery Near Me - Palmdale, California

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Stater brothers has the best fresh meat for a great price. Always everything is in its place things are easy to find and 1-2-3 check in and check out and go home and time to GRILL read more

Love it here Was helped by Crystal & Alejandra this morning They are so helpful and informative. All my years coming here and this is the first year that I was informed to come in on Halloween day for a goody bag Love to see how they're participating in the community read more

Store is clean high food price meat is expensive plus there was some were guy following me felt uncomfortable so I just payed and left always werd people here read more

Their food services used to be better you go to the vegetables they don't look as fresh. I asked the girl for green grapes in the back she said. Why, is there something wrong with those? Yea their old. I miss the guys that use to keep it up. The fruit and vegetables did not look good at all. The grapes were old again today, so I am going to go to the one on 47th, which is cleaner and they're always messing with their vegetables. To bad these guys are right across the street. Clean it up Staterbrothers's read more

Employees are very empathetic to my disability. You can rest assured all produce is fresh. Meat dept. very courteous. Wonderful. read more

This grocery store has the best guitar player in town! ...and it has groceries at decent prices if that's what your looking for?‍ read more

Personally I like state brothers regretfully they're not in my neighborhood where I live they make great fried chicken their meat department is top notch there produce is always good and the employees seem to be friendly and helpful read more

Last I heard if u have a service dog you are allowed in stores. Just got kicked out cause my service dog was in the cart, didn't bark once. I shall check my laws. It's good I would buy my groceries here. I go here probably 2-3 times a week, because I prefer fresh. I am a human that is not balling, but I know right from wrong. I will contact better business bureau to see if it was acceptable for me not to shop with my service dog. So I ended up going to Albertsons with my service dog in the cart. No issues. So even though I'm Probably 1/3 miles away. I'll drive 5 miles to Albertsons butcher. Or Bens butcher block in Lancaster. read more

Stater Bros. Markets - People like this should not drive - Grocery Near Me - Palmdale, California

Perla is a STAR. She is accountable, friendly, smart, customer-focused and her attention to detail has impressed me. Thank you for keeping her in your employ. Please keep her in mind for raises and promotions. Ryan deserves an honorable mention as well...good guy and customer centered I appreciate the team you have put together Thank you for reading this. Cheers read more

Generally consistently less expensive than most other major grocers in the AV. However, as with every other major grocer in the AV, if you want decent fish or seafood you would be better off sourcing these items directly from an online purveyor like the Fulton Fish Market or Wild Alaskan Seafood. Ditto for meats (Butcher Block or Good Chop are good online alternatives). This store had major supply problems during the pandemic and some items remain in short supply (I'm talking to you, cat lovers!). read more

Thank you Laurie for my dads birthday cake on Memorial Day. He is the best dad and a Chef.

This review is all about Edward at the meat counter. I couldn't find ground pork so I asked Edward at the meat counter for assistance. He and I both searched for the item with no luck. I showed my disappointment about having to go across town for the item. He made a suggestion, he could grind pork chops for me. WOW! Great idea. We eventually found the ground pork but I liked his idea and took him up on his service. I normally don't think of grocery stores' meat counter as a butcher shop, but this experience opened my eyes. I was very happy with my purchase and extremely happy with the service I received from Edward. Thank you. read more

The quality of the meat and produce at thus supermarket is excellent, and the customer service we've experienced has been wonderful. The store is clean, well stocked and the people at the meat department are always polite and willing to help you out. I'd like it if there were staff members sanitizing the carts and if there were little sanitizing wipes available for the carts. Otherwise an excellent market and I enjoy shopping here :) read more

Worst service and his the manager he treated me saying I don't neeeed to ring u upI walked into the store to buy something I was walking I will pay my groceries to pay with him and you tell me you know what if I want I won't even ring you up and I will kick you out of the store I didn't even tell him nothing why is he treating me like that when his the store manager anytime he told me you know what I don't care of you being a customer I'll kick you out right now what you do you know what is a terrible guy that made me not go back to stater brothers regarding that man I will not recommend stater brothers when he's there he has a bad attitude he's too young to carry manager and Managment in the store read more

Stater Bros. Markets - Grocery Near Me - Palmdale, California

Professional, friendly staff at Stater Bros. on Avenue S and East 47th in Palmdale,Ca. I especially appreciate the huge variety of frozen prepared meal entries and sides that include a lot of specialty vegetarian, low fat, low carb, no gluten choices. I once would have cooked for myself but circumstances change and I am grateful for the selection Stater Bros. carries. I also like that I can pick up a little card hanging near the register that makes it easy to give $5 to a worthy cause--with no pressure to donate and without causing my mailbox to be flooded with requests.. I would have rated 5 stars, but they are a little pricy compared to stores known for low cost, and by necessity, low service. read more

Casey is the best! We have watched him grow into a fantastic outgoing young man! The management is quick to act and always monitoring the store and keeping departments clean and neat. A lot of our favorite employees have been transferred around.... But we love our local store. We have been shopping in this location almost 30 years! read more

I come to Stater Brothers less and less because of this customer service is so poor. I began shopping at Stater brothers when they first opened their Avenue S location. Store was great when Brenda was the manager. I was just athe store today and this old guy, Thom C. rang up my items. He did not greet me and when I thanked him for bagging my groceries he just looks at me. WTH?! I gave them another chance. I just left the store and Samantha C. checked me out in lane six. She didn't greet me, the only thing she said to me was 'do I want a bag.' Then she rung up my groceries and just left them on the counter even though I was in a full service line and began checking in the guys groceries behind me. Customer service obviously has not improved at all. I'm taking my money elsewhere. read more

I see that there have been a few reviews that are a bit less than complimentary for this store, so I feel like I have to comment especially about the accusation of racism. I have been shopping in that store for many years and not only have I not seen any example of racism, but a significant number of the employees there are minorities of various kinds. I have never been treated with any sort of discriminatory behavior from anyone in the store. They are good and helpful when asked and they have a tough job that doesn't pay a lot so some are struggling but they are very good and always willing to help. I highly recommend this store to everyone. read more

Friendly cashiers in the morning :) Store is always clean and employees are willing to help.

I uste to love shopping at this location until I shopped there 8/31/2022 and find out just how prejudiced this location is there this white manager name Jessie who would not take my check for 1200 telling me he could not approve no he did not won't to I went to the bank and got the money and payed for my groceries when I called the corporate office I was told that no one every spent that much in one shopping trip what they mean is no black person have that kind of money. Black peoples out there spend your money else we're do not shop on 25 th street stater bros We need to get together and protest in front of there store. read more

Employees curse in front of customers & I have told management numerous times but the behavior continues ... several different young employees curse with no regard for costumers . read more

I always buy cakes from the bakery for work. Alicia is so helpful and sweet she always gives me the best customer service

Great local Stater Bros! Good deals every week! Never have bad service & been coming here for years!

This is your basic gets-the-job-done grocery store. There is nothing wonderful or amazing or special about it. It is exactly the same as every other Big Box grocery store you've been in, being the local manifestation of mass production food industry in the U. S. Although, I have to say, it is handy when you run out of something you need at that very moment... 3 stars for that. read more

They would not honor a rain check, for a lousy $3.00 the company is willing to loose a costumer.

After today i'm done shopping here. I moved to the AV about a year ago from the LA area where as i did most of my shopping at whole foods and other various health food stores. When i moved here I was disappointed that the only health food store was trader joe's, and now Sprouts which are both a bit of drive for me. I never really liked shopping here to begin with but the last 2 month this place has gone downhill. The employees are clearly miserable and it's actually pretty sad. Saw another review on google saying they saw the manager scolding an employee. HA pathetic. That must be why they all look so sad all the time. A few weeks back i noticed multiple employees wearing masks so i asked one of them if there was a big going around in the store. he replied with "yeah some managers want us to show up to work even if we're sick or we might get disciplined" WHAT?! DID THE PANDEMIC TEACH YOU PEOPLE NOTHING? i felt bad for the poor kid. you could tell he was sick. Anywho, if anyone managed to read this far don't waste your money here on a company that can't treat the employees with respect. i'll drive to trader joe's or sprouts, or food for less next door where the employees aren't so miserable. read more

I get the impression stater bros.are Bothered by senior citizens I read there specials little did I know about Digital specials my problem I can't bend over I had open heart surgery and diabetic so I can't really read stickers on the bottom shelf and as for my wife she had 2 cancer operation we are in are late 70s we need to find a store that helps SR CITIZENS so if anyone has any advice please let the SR citizens of Palmdale and Lancaster know please SORRY STATER BROS .for getting old And bothering you guys and some day when you guys get old I hope they stick it to you guys the way you guys treat US. ... Now remember anyone knows of a better super market's let everyone know thank you... read more

Got off work at 1145 ran over with 10 minutes to grab the one item i needed and they locked the doors early... called and the manager was like no we close at midnight and let her know maybe she should check on her employers because they locked the doors early.... if I did that at my work we'd be fired, just saying. Not shopping here again I'll take my business to Albertsons! read more