The sandwiches blew me away. I thought they were going to be overpriced and quality. The complete opposite. I'll only be going here from now on for our family of four. My husband got chipotle. I let him try my sandwich. His eyes got big and said "Man that's delicious. I got the wrong place !" So that's our new sub spot. read more

Stopped here before going to see a movie. We ordered online and our food was made fairly quickly! I really loved the artwork inside and I love that they showcase their donations to our fire department. Plenty of seating inside although I did get mine to go. I ordered the Jamaican Jerk Turkey and it was good, I just wish there was more sauce. We also ordered a cookie online hoping to get a double chocolate chip cookie but they didn't have any so we opted for the oatmeal raisin. Overall a good quick place to go for yummy subs. read more

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Stopped by here to eat on the way out of town for our play in Hollywood. The sandwich was yummy. Employees were great, and bathrooms were clean. This is our usual stopped before Hollywood. Food always tastes fresh and delicious. 12/30/25 read more

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Such amazing customer service! I went twice in the last two weeks and both times the staff was just great! Super kind, you can tell they truly love what they do. The sandwiches were also 10/10, worth the price hands down. read more

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I received a BOGO deal from Tmobile for a Medium Hook and Ladder. And since I am in the area, why not just use the deal. The place is kind of empty but people are in and out for pick up. The place has all the stuff that relates to firemen's gears and stuff. For this BOGO deal, ordering is online. You have to download the app then apply the code at check out. If you're not tech savvy, this is challenging. It is a 7 inch sub that comes with all the works and 3 kinds of deli meat. I have enjoyed it and the dressing is really good. But I don't think I can come here often. I find them pricey. I can get a 12inch sub for the same price somewhere else. *no drive thru *private parking lot read more

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I love their meatball subs, get the sweet and spicy one! The workers are so nice, they remade my order quickly when I got wheat instead of white bread. I love their creative specials as well :) this has been a place my family has always enjoyed. thanks firehouse! read more

Firehouse Subs - Fast Food Near Me - Palmdale, California

Great customer service! And yummy fresh sandwiches. I would recommend this location fast quick service too! Thank you Firehouse!

Always so good. That is why I keep going back. My favorite sub on the planet is the Italian, full involved, no onions, on wheat. That is why people go to the same franchise. Consistent food even if you travel to a different state. See our YouTube channel Coolest Life. read more

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I tried this place for the first time ever and had an amazing experience. We had the pepperoni pizza, meatball sub, and the smokehouse beef and cheddar brisket. Definitely out of this world quality and taste. All staff was loving and welcoming very accommodating. The restaurant is beautifully, decorated with their firehouse theme. Great atmosphere. i'll definitely be a regular Customer here now. read more

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THE SERVE HERE IS AMAZING! Ik their sandwiches are a lil more pricey than most places but the staff was so friendly & welcoming. They gave me suggestions, helped me decided, and lmk how big each size is... honestly this is better service than we received at most dine in fast food kind of restaurants! However the meatballs on my sub did have some pieces of freezer burn but I would absolutely try here again for a hardy sandwich! read more

Placed an order online for a sandwich and chips. Came to just over 20 bucks. Picked up the order without looking in the bag. Got home. Chips were not there. I called to ask for a refund for the chips as I wasn't going to drive back just for chips. They said because I placed an order online I would have to come back in to have them credit it. Their mistake but I would have to be inconvenienced. The US is just one big private equity corporation with horrible customer service. Last time I will go there. Oh and the sandwich was mediocre. When I am in Canada, I get great customer service. The US sucks. read more

I had a DELICIOUS sandwich from Firehouse, as some people say "it was fire!" Even though the place was busy, the place was clean and the staff were friendly. One complaint that I do have was they were taking negatively about a coworker who had called out that day with customers in the and using that employees name, they don't know who knows that person or not. They really need to watch that activity. read more

I love Firehouse Subs and their new Turkey, dressing and cranberry sub is great! The only thing I would change is a little less salt. Mac and cheese was great too and so was the sweet tea, nice and strong. The service was quick and the staff friendly. read more

Firehouse subs are one of my favorite go to sub places. The subs are always on point. The deli meats are warm & the bread is so soft. The staff is always nice to the customers. The subs can be a bit pricey but well worth it. read more

Firehouse Subs - Best subs in the AV!!! - Fast Food Near Me - Palmdale, California

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Excellent sandwiches. Hot and fresh. The bread is soft. Definitely recommend. Honey ham is my favorite.

Baby let me tell you they subs are the bomb this is my place I'm sorry subway but firehouse taking over love the food thanks yall

Stopped in to grab lunch for the family. Really friendly staff and great service. Food was yum and I love the hot sauce bar!

I didn't particularly care for their sandwich. Overrated for sure! I think it's more about preference however the customer service is impeccable. read more

Never Disappoints! The sub sandwiches are great! The prices are right! It might be the friendliest restaurant I've been to . They always greet me when I come through the door. Rosemarie is the best! Remembers my name,previous order and is so friendly!! Firehouse Decor. Military and first responder discount! read more

Customer service has died since COVID, Think about it.. Shockingly I have never went to Firehouse Subs but one of Our team moms had said we had to try it and couldn't believe some of us parents haven't been . So after our boys baseball game we head over . I was shocked how good the subs were . I'm a subway eater because it's right by my gym , and I like it . BUT let me tell you Firehouse subs was soooo good . I got the spicy Cajun chicken sub amazing . My kids who do not like subway absolutely loved Firehouse . So much that our first visit was Saturday and we are having it for dinner today (Tuesday) . It gets better Customer service is off the charts ! It was like the hood ol'days . Jokingly the parents today the kids they had to go wash dishes because if you did we got a free sandwich (since they had a free sub coupon) and the youngest said "it's good , I'll go wash dishes for a free sub." We winked at a gentlemen names Ramero so he would go along with what we said and he said we don't have dishes . Our kids pointed to the red plates they put the sandwich's on , so Ramero goes and grabs them and tells the kids to follow him . Like what person / company would take the time to do such a thing . The kids were so happy . We need more places like this in the AV ! Thank you all for awesome food and service. Oh and first responders get a discount and 50% if your in uniform . read more

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We were headed to the beach and hadn't tried this place so we figured let's give it a shot. Although we bought these sandwiches to eat at the beach they never made it there!!! I ordered the spicy Cajun chicken and was definitely not disappointed. Crew was super nice here and restaurant was super clean. A must visit if you haven't been! read more

This was my second visit. The first visit I gave 5 stars. This visit was not good. I ordered the steak and cheese sub on the app. The store was clean and the staff was friendly. I picked up my sandwich and left to go to my next stop. When I got to my stop I opened up the carton and took a nice big bite - pure mayonnaise. The next bite had meat but the steak had the texture of raw meat. It was inedible and I had no time to take it back so it ended up in the trash. I was so disappointed because I thought I had found my new sub restaurant. read more

Came in for lunch while eating my food, I saw something ridiculous! It seems that a young lady was pregnant, and she had to go to the restroom to throw up. They asked her to leave her job, because she wasn't "part of the team." What? Are you kidding me? Who does that? And by how she looked, she wasn't very far along. Honestly, seeing how they treat there employees I can honestly say I will never go there again. Poor girl! How do you treat someone like that, especially who showed up. I still can't believe it. Shame on you for treating someone so bad. You lost MY business! read more

Whoever prepared the food didn't know what they were doing it was pretty mid, and the service was worse if you see a guy with Glasses on Evening shift very low energy mild attitude for working customer service. I was just doing the normal and got treated oddly for no reason definitely would not recommend it an honest 4/10 experience! read more

I love this place. My favorite sandwich of the year is the turkey and dressing sandwich. I wish they carried it all year long. It's just that good and the guys that work there so professional and so kind and accommodating I would go more often if it weren't so far from me read more

The staff is extremely nice. They have a gluten-free roll for your sandwich and while that doesn't make it complete allergen-free because of shared counter space, etc., they will actually change gloves to make your gluten-free sandwich and keep it away from other stuff. I got The Engineer (turkey and grilled mushroom thing) and it was OK. Just OK. The bread was a little dry but no gluten-free bread is as good as the traditional kind. For me they get big points for being so nice. read more

Always on point customer service is very good fresh food clean environment employees always smiling read more

Firehouse Subs - I got the new pepperoni pizza meatball sub yummy - Fast Food Near Me - Palmdale, California

The other day my family and I came in & ate. We saw the OWNER agreeing with a customer. From what we heard was about the OWNER timing his customers in the restroom. Once I heard that Family and I decided not to come back here in the future & we'll be taking our business to Jersey Mike's down the street .From my point of view to make the situation worse was when the owner handled the situation unprofessionally & was childish about it. Bro you can't have a business & be childish. read more

I've been coming to this location for years. Ramiro and his team ALWAYS give a nice greeting when walking in the door. The subs are really good, I love the seemingly endless toppings you can add (most are all free of charge,) they are very competitively (and fairly) priced, and they're ready in a reasonable amount of time! Whenever I'm near the mall and want a sub, this is definitely the place! Just thinking about it now is making me hungry. The 'Italian' is my go-to, but the brisket/pastrami one is AMAZING! Keep up the good work Firehouse Palmdale! read more

Everytime I come, everything has been amazing. This morning I was greeted by Miranda. She was amazing! Her customer service was fantastic! My food always was and always is great! read more

My husband loves Firehouse. Me personally enjoy it time to time. The staff was friendly, the food was as always, hot and good. But the portion of sauce they give you in little cups to put on extra is too small. E love the Captains sauce!! They need 2oz cups. The soda machine was broken no drinks available. That's why only 4 stars! read more

First time trying out Firehouse Subs and I loved it. The New York Steamer was delicious. Not to mention that the staff was very welcoming, from the moment I walked in. Rose was super helpful and informative! Judging by how knowledgeable and on top of everything she was, I'm assuming she might be a manager, and if she's not one she's definitely in need of a promotion! Anyhow, the food was 10/10, it was also ready pretty quick, and the service was top notch and I credit a huge part of it to Rose. She is an example and the pinnacle of what excellent customer service should be. Overall I really had a great experience there. I definitely look forward to my next visit! read more

So I ordered the Smokehouse Brisket with BBQ Sauce,..‍ for $14 geesh I should have beans and corn and a peach cobbler for that amount. But I know next time.-- read more

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Me and my fiancé went here for the first time a month ago and I will say the food was very good and he enjoyed his sandwich a lot as well. The restaurant was very clean and the decor was cute it gave the restaurant a firehouse look like the name of the restaurant. They were very sweet and helped us order . But it was a bit expensive read more

I have been to this location many times and continually get the best service. I am gluten free and they are always very careful with my order. The sandwiches are fresh and delicious, I would highly recommend the Italian. The employees are very nice and helpful as well! read more

Love love love this place. The subs are the best in town. I heard a rumor they were bought out and pray they don't change any of the food.

Food is overpriced. Ambiance is fine if you like firehouse stuff. TGhey seem to want to toast everything.

Staff was extremely friendly and willing to work to avoid cross contamination with my sandwich. Food was good and the place was very clean and well decorated. We will definitely be back! read more

Amazing food and amazing service. Firehouse is consistently fast, clean, and delicious!

When i first walked in, the employee says what makes them different is that the meat and cheese are melted separately from the bread which is toasted. I ordered the kids combo for 3.99 which comes with a rice krispies, or you can upgrade for chips for .25 more. You can ask for vegetables with it or sauces on the side. I chose the salsa verde since i love spicy! It took about 10 minutes to receive my food. The sub seemed pretty small for the price. Yes, it is a kids meal but still. Next time I'll have to try the medium sized subs. They opened 2-3-15 and i met the owner Bonnie who was very nice and friendly. read more

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