I just ordered 2 cakes from store 77. Mai was so kind. She took my order, reviewed everything, gave me my total and made all the changes I needed. Customer service is important to her and it showed. read more

I ordered online and they bring your order to your car. It was great. Miriam and Jacob brought out my order. They were amazing. Both of them were courteous and kind. And the most important thing is they both had smiles as they loaded my order. read more

I use online shopping and pickup for convenience, but unfortunately this location has made it more inconvenient than simply shopping myself. Yesterday, I picked up an order and discovered that the chicken selected for me was reduced price meat expiring that same day. I had to drive back to the store for a refund and then shop for replacement chicken myself, completely defeating the purpose of placing an online order. What makes this more frustrating is that the same thing happened just last week with ground turkey. Unfortunately, I didn't catch the expiration date in time and had to throw it away. Mistakes happen, but when this happens twice in a week, it feels like a quality-control issue with online orders. What was also disappointing was that there was no real effort to make things right for the inconvenience of having to return to the store and redo my shopping. I hope management takes a closer look at how perishable items are being selected for pickup customers. Customers using online shopping should be able to trust that they're receiving fresh products and not items they need to use immediately or throw away. read more

Why do you have chekers bag groceries & customers have to either stand there or help You need to hire more bagger so we can get out of the store faster stop being so cheap checkers shouldn't have the bag the groceries & you are pissing off customers read more

They don't honor their sales prices. I went there for the advertised sale prices, they charged me full price. I'm done with Stater Brothers. read more

The level of service is superb!!!! Chris D in meat, sought me out and provided service in seafood and meat departments. He even offered to remove the membrane from the St. Louis ribs, and this was a lifesaver! Matt as a cashier provided a sincere greeting and I am truly pleased with all the service provided today!!! read more

I guess staters is bag your own groceries now where the f are all the baggers?????????????????????????????????????????????????????

Disposable cups purchased from this location were tainted inside/outside with what appeared to be dried blood or chemical residue. An entire stack. After I had expressed my concerns with the store manager via telephone, the product still remained on their shelves. The manager said without confidence that even if I were to bring in a sample cup, the only thing he would do, aside from making me drive back for a product refund, was to send it to their corporate headquarters -- though he conveyed the futility of that action, almost laughing at the entire ordeal. I later filed a complaint with County health officials, and the apparently incompetent "inspector" merely talked to a store manager and rubber-stamped the complaint as resolved. read more

Stater Bros. Markets - Grocery Near Me - Rancho Cucamonga, California

Not a friendly experience here. Matthew G. cashier and i believe his name was Jacob as the bagger were not friendly, they never spoke to me or my mother while checking us out. they ignored us and were talking about video games to each other the whole time. however the woman behind us did not get the same treatment. we spent $200 dollars and should've returned everything for the ignorant treatment we received. read more

Love coming to this grocery store. Staff is extremely helpful and friendly. They updated their store and added a sushi section where they sometimes hand out samples. Yum! The store is well organized and clean. Will continue to shop here. read more

I've had descent experiences with this store but my experience has become great because of their bakery department. They've done a great job for Bday cakes, cupcakes for team & school events. The deli department has also made some great sandwiches. The person who really caught my attention by going the extra mile was Maya in the bakery dept. She saved the day with her decorating skills and great customer service! This was the cake she decorated & helped pick out. Keep doing what your doing SB! read more

Stater Bros. Markets - On the fly decor...so cute! - Grocery Near Me - Rancho Cucamonga, California

I stopped by this Stater Bros because I love their tortilla chips they make in their service deli. Unfortunately they only had huge bags of them. For just my husband and I, that was just too much for us to finish before they get stale. I asked the gal behind the counter if they had smaller bags of the tortilla chips? She said that they are all big bags but they could make a smaller bag for me. I would like to thank Samantha and Alexis for going out of their way to make sure I was a satisfied customer! read more

Stater bros has this cashier her name is Renee she's white lady she racist I was there 6/29/2026 I paid meet and spaghetti sauce one gallon of water and I went to the store to get some corn after I paid for the corn Renee the cashier run after me acuse me the I stole the meat after I paid it was so embarrassed I'm a 65 years old read more

Review for Mathew (cashier at the time of my visit): I was walking out of the store today with 4 gallons of water and a few grocery bags with my girlfriend. Matthew was a cashier at one of the registers. He saw me struggling trying to carry all my items and he ran outside to get me a shopping cart. What a great guy with great character! Thank you Matthew for being such a great person and for assisting when you really did not have to. read more

I had the pleasure of visiting the best & friendliest stater bros around! Store is always clean & well stocked. But it's the employees that make the difference. Checkers are always nice & the receiver is super nice & sweet to all the venders & customers. It's because of her that this store is My go to store for grocery supplies read more

Why do the checkers have to talk so much with the baggers? It's so rude and they miss something all the time and/or don't say hello or acknowledge the customer. There is such a severe lack of customer service everywhere and I think people are just fed up with spending hard earned money for lackluster service. I asked for a Powerball and a Mega Millions ticket and the guy said "ok" but because there was all this yapping going on, I was checked out with no tix. I didn't even say anything... so tired of it. read more

I love this stater brothers , I mainly come here for my meat products and the deli guys are always super helpful and nice , I was dedicated for a ham and they helped me on the hunt , was very genuine even the check out people are nice and can hold a short conversation read more

Do not place pick up orders at this location if you are wanting fresh produce. I have called and spoken with the Store Manager about this issue in the past but it seems like nothing has been done. I continually receive moldy strawberries, squishy zucchini and other bad produce from this location. It's very disappointing. The reason I gave 2 stars instead of 1 is because of William, he is so welcoming and nice. I love seeing him when I pick up my orders so I will definitely miss seeing him! read more

One of my favorite places to stop by. It's one of the few stores that consistently stocks Arizona Tea, the meat department has excellent options and prices that rival a certain membership chain, and the staff is always friendly. I've been coming here since they opened and have nothing but good to say about the cleanliness, stock, and friendliness. read more

Andi is awesome always goes above and beyond. She is always courteous. She makes sure to always put a smile on my Daughter face

This store is always well-stocked and exceptionally clean. The entire staff is professional, courteous, and always willing to help. I would like to especially like to thank Assistant Manager Christian for taking the time to help me find a product - going above and beyond what is expected truly means a lot. read more

I stopped by to pick up a few groceries since I was in the area. Stater Bros was clean and well-organized. Since it was late at night, the store was quiet with very few people around. The cashier was friendly, and it felt safe being there at that hour. It was a pleasant late-night visit. read more

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This place is a really nice stater brothers for the Morning shift. Extremely helpful nice decor really organized. The evening crew is great as well until you get to the MEAT DEPARTMENT. Gosh they are awful with one man named (). Who will say "Hey I gave you a discount make sure you go to the front and let them know I'm a good employee put a good word in" 1st. There is no discount secondly how unprofessional. This is the same employee who consistently is rude and unhelpful on most occasions unless looking for redemption. There's also () every time o get meat packed I get raw meat all over the front package and it doesn't even look like he is using gloves. When asked he then says " I washed my hands and I have it grabbed with plastic" (staters) I saved this review in hopes to get names of employees honestly but one of them consistently has his name tag flipped I'm sure the staff will know! Address this . read more

First time having a disappointing experience here. Usually have super kind and friendly staff but this day the cashier had a nasty attitude. She was talking poorly about another customer and continued to have an attitude with me. She proceeded to ignore me and make faces as she was scanning my items. For the sake of animosity I will not say her name but the bagger Adrian was super kind and asked me if i had found everything alright. He then helped me load my groceries to my car and was a sweet young man. The cashier should take some notes. read more

Another one star. I ordered o e family size sandwich for pick up. I tried paying for it when I ordered it and was informed they don't take prepay, no problem. I went to pick up my sandwich this morning and was informed that I had to pay for my sandwich before I picked it up. Really???? This is backwards, the cashier asked where my product was and I told her it was being held ransom. You used to have great service and this is not service this is ridiculous behavior. If I'm going to steal something it's not going to be a sandwich. Do better. Eating sandwich with family and the bread is stale, I asked for all vegetables ( on the side). They have lettuce, tomato, onions and pickles. No olives no peppers and one slice of my sandwich has one piece of turkey. Did I forget to mention the bad attitude of the person who gave me my sandwich. Subway for this family from now on. read more

A few weeks ago, I bought a chicken pot pie that was marked FOR SALE. When I got home and tried to eat it, it was mushy and gross, and it was quite clear that it was nowhere near fresh anx thats why it had been marked down in price. It ended up being trashed. Today I stopped by the deli and bought a small container of chicken salad from the deli. I found multiple pieces of bone in the salad and had to end up throwing it away. I won't be shopping here again. read more

Was trying to order something from the sushi place and the girl was really rude and could not understand anything I was saying . She had several of what I was asking for made out right in front of her and told me it was gonna be 15 minutes. read more

This lady serve me the smallest burrito bowl ever she gave me a spoon of rice was not even a a scoop so disappointed. Never going there again read more

Stater Bros. Markets - Grocery Near Me - Rancho Cucamonga, California

I actually stopped in to get a money order that was due that day for a certificate renewal and Stater Bros. was the 3rd place I tried in one hour. There's one aisle where they process money orders and when I went that register was closed to regular customers so I was in and out of there in under 10 minutes. For some reason, 7-11, Walmart and CVS had issues with processing money orders and State Bros. I had no issues! read more

It's great store all the way around. I never have any problems when I come to this location.

Love the alcohol choices here, but really wish they had more variety packs of BeatBox here at this location. Especially the 4 pack that they're now offering really hope they get them soon! read more

The isles are always clean and organized. The prices are always reasonable and have great Sales especially when there are holidays. Kimberlene is wonderful. She gives the checkout line an awesome vibe she gets you out of there quickly but of course not without her A+ Customer Service. Everyone Employee that I have met there is always working hard. Fruit area is clean and the fruit is delicious . Definitely recommended . read more

I can no longer shop here. Today my daughter and I stopped in to get groceries, when we were in the check out the Older Short Man bagging the groceries, decides he can say very disturbing things about my daughter. He told me that he was going to "put her in a bag"!??! Then proceeded to tell me to "keep an eye on her"! What kind of disturbed human being says these things to women? Now that we do not feel safe shopping in your store, we will take our business and wellbeing somewhere else. read more

The Stater Brothers price are usually the best. The staff is excellent and go out of their way to help. I am especially impressed with the butchers and the high quality of meat. They were especially helpful to me in figuring out poundage for groups and recommending the best cuts. They will also cut meat to your specific needs. I highly recommend this store. read more

Today I saw a shelf with a sign that said 50% off. I picked up some Jelly Belly's. From it. But when I took them to the register they did not honor the discount, claiming they weren't Easter products. They should have given me the discount anyway since I went through the trouble of picking them up and attempting to purchase them. They didn't give me what was advertised. read more

Did you know the Stater Bros. Deli has HUGE family subs that are freshly made AND ready to grab and go? They will even slice the sandwiches for you and give you mayo and mustard packets. Each one only costs $8.99. Since I was purchasing food for a field trip with 30 participants, this was perfect! Each big sandwich (about 1.5 feet) includes a variety of cold cuts, cheese, onion, tomato, and lettuce. I bought a few of these sandwiches and I had a bunch of happy teenagers at lunchtime. There were some hearty eaters who gave their seal of approval. This is a great option when you have a lot of mouths to feed and you're on a budget! read more

Nick M. In the meat department was extremely rude. I stood there waiting and he never looked at me. Finally I said "excuse me" and he said "wait". Eventually he turned toward me and I asked for bone in pork chops not the boneless. His response was "they all have bones" and I pointed out that the boneless were next to the chops I wanted. He then weighed the chops, wrapped them in paper and slapped them on the counter and left without a word. Otherwise everyone else was helpful and friendly. read more

I'm in Day Creek Senior Villas so this has been my main grocery store for years. I give this location 4 stars the vegetables are top notch but (some) of the fruit offered are a hit or miss. I had to return several watermelons. All the summer fruits weren't too good. My other issue is that there are 2 female courtesy clerks that work a lot on register #1. I'm far from being a chatty Cathy but they are not personable at all. Never say hello or look me in the eye. I don't take it personal but clearly these 2 ladies don't seem too friendly. The cashier today "B" even seemed rude to her bagger. I'm a weekly shopper and this store offers one of the best shopping experience. Save for those 2 little ladies on #1, Mgr Scott has a very professional & helpful team and a clean and organized store. read more

I like this new Stater Bro location!! I would always shop at the one in Archibald and 19th. It's spacious and looks like they spent alot of money to make it a wow factor. I like this location for its neat and organized. I like the flooring it makes you feel cozy. The staff is very helpful when I ask where things are. I got some steak and porkchops the butcher was patient and very courteous. I like that they have an organic section for the fruit and vegetables area. Looks like many supermarkets are starting to car organic produce. The produce they had looks pretty fresh and organized. The is plenty if parking but it can get a little full depending when you come. It is located in a new strip mall so there are many other businesses around. I like the meat at Stater Bro for great taste. They can cut most meats to your specifications. I definitely recommend shopping at this Stater Bro location. read more

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Another beautifully decorated cake by bakery manager Kahlila. Gustavo did a great job offering a look at the cake before he boxed it up. Hector offered to have someone help me loading the cake into me car. Just an all around wonderful experience. I'm sure there are other decorators at that location but if you could request Kahlila to decorate the cake, do it...she the best. Thank you! read more

Stater Bros. Markets - 1/2 sheet cake. - Grocery Near Me - Rancho Cucamonga, California