If there were a Minus Star, I would give them a Minus every star possible. To be totally insulted…read moreis an understatement. I went there to look at a New Honda Civic. I have a super nice 2018 Jeep grand Cherokee Limited with Navigation. It has 107000 miles and runs Excellent. They came back and said all they would give was $7500.00 for it on trade. That is a total insult and yes, I told them. I also said they were crazy and plain stupid to think I would let it go for nothing. So, if you are looking for a vehicle DO NOT go to or near the CAMA Dealers. Them and the Steven dealers in Harrisonburg have to be to be the very utmost worst car crooks there ever are and were. I also told them I will NEVER come back to them for anything, Period.

Just had my Honda CRV serviced today at CMA Valley Honda and it was honestly the best experience…read moreI've had anywhere. From Hanna checking with me beforehand to make sure I was set to come in to Nick tracking all of my concerns and relaying them to the mechanic. Getting service at a dealership always makes me a little apprehensive but there was very fair pricing and great attention to detail. The mechanic got a lot done in a short period of time.

I have to share my recent buying experience at CMA's Valley Jeep in Staunton, Virginia.I can't say…read moreenough great things about the excellent customer service of David Pacheco and the entire dealership team. I had searched the Jeep website from my home near Augusta, Georgia and the online inventory system to find my perfect Rubicon. What I initially thought was very unfortunate is that there was nothing anywhere near my home that had just what I wanted. However CMA's Jeep had the perfect vehicle 434 miles away from home! I did a quick Google search for positive reviews at that dealership, and David's name came up often along with the name of Jesse Dorestil, the finance manager. So, I called David, and the rest is history as my wife and I made the long journey to claim our new vehicle. He was very pleasant both during our phone negotiations and his great personality particularly showed in person. We were gone almost 20 hours yesterday to complete the transaction. Although by far the farthest we have ever travelled to purchase a car and very exhausting, we feel it was certainly worthwhile because of the exceptional care we received from David and Jesse and the entire team!

What a fantastic place. We were driving from NY to FL when our Jeep broke down. We were just 3…read moremiles from CMA Jeep where they took the vehicle right in for diagnostics. Aaron was our service rep who came out every hour to explain to us what was happing. He was extremely knowledgeable, attentive, professional and friendly. Even though we were there for the whole day, just the fact that he kept checking in was above and beyond expectations. This is the best customer service we have experienced in a long time. The Jeep was repaired that day, we left extremely satisfied and impressed. Thank you Aaron for making our breakdown visit so pleasant.

i have been needing a new vehicle for awhile now but was worried about making a big purchase like…read morethis at the time but Alex helped out my mind at ease and asked all the right questions on what I was looking for and was able to help in the process of finding my Chevy Equinox and I love it! It is perfect for me and gets great gas mileage which is a big part for me. He is attentive, caring and makes sure your happy with your purchase even after you drive it off the lot. Awesome work Alex!

Was early for my appointment..my car was taken right in & worked on promptly…read more Gary the owner had to leave & my car was finished before his return. Gary called & asked me how was the service I received..very nice & concern for clients. I'd definitely go back

My best friend brought a jeep from them recently and she has since them replace two tires, brakes…read moreand rotors headlight is out and a sensor, and she still doesn't have the title pay cash outright. Ladies always remember take someone with you with car knowledge know exactly what to look for when buying a used car and never leave a mom and Pops establishment without your title.

I got good service here for awhile, but in the past year or so, it has greatly deteriorated. I…read moretook my car in for a problem with a slow leak in one tire as I had bought the tires there. I was told there was nothing wrong with my tires and they all had good tread and were fine. I took my car for an oil change 6 weeks later and was then told I needed two new tires. By the way, I had the same service technician both times. The tires only have 20,000 miles on them. I will not be getting any services here again as there are plenty of other places with a better rating to take my car. Thank goodness. I would advise people to stay away from this garage as they don't seem to know what they are doing.

Horrible customer service. Not sure who I spoke to but they simply hung up on me and when I called…read moreback I asked for a manager and he stated he is the manager. Not helpful, very rude.

Picked up a truck, gave them my offer days prior, they honored it…read more Good experience.

My mother's relatively new Buick under extended warranty from GMC was towed here when it was having…read moreissues starting. The warranty company requires it go to a licensed GMC/Buick dealer and this is closer than towing to Roanoke so, this was the place. My mom didn't read any reviews (of which there are loads of bad ones and BBB complaints against this dealership/service department). My mother was assured this should be under warranty and within a day they told her it was a bad fuel injector after they ran tests/diagnostics. She was at my house visiting during this phone call and asked if they should replace the other two as well. Her service tech said no, warranty wouldn't cover it usually and only one was bad. So, done. Warranty agreed to pay for this. A few days later (after weekend) - she gets a call with "bad news" from them. They test drove it and it was still having issues... so they were going to tear it back down and ensure they didn't "do something wrong". No mention of costs, labor charges, etc. They call back and tell her a second fuel injector has now failed and would need to be replaced. They would contact warranty company. Ok. Now, the warranty company does agree not only to replace another injector, but also the third one too. Just in case. Counter to the initial information my mom was given. Seems they didn't ask the warranty company up front who very well may have agreed to replace them to save duplicate labor costs - which is exactly where we ended up. They also never gave her a quote for the cost before doing any of this, bc they planned to fleece the warranty company. So, my mom didn't get the luxury of saying, no before they had her car taken fully apart and told her she owed $1300 in labor. That came AFTER that had already happened. So the sequence was out of order here. Here is the main problem: their position is that this was a completely new issue and that this fuel injector failed ONLY when they tore it back down. Not that it was also bad when they initially only replaced the one the first time and billed her warranty for $1600 in labor. Sounds fishy to me considering when they tested it after the fix, it didn't work. So they did not in fact, fix the issue and they are in fact, at fault for missing it. The math ain't mathing. So, they planned to make labor fees off the warranty company for replacing a fuel injector - then charged my mom FOR THE EXACT SAME THING AGAIN, saying this was a new issue and it wasn't bad when they first tested it. She never started the car, sat in it, or drove it after dropping it off there to be worked on. How can any reasonable person believe, that this second fuel injector just happened to go wrong at the exact moment the replaced the first one and was perfectly fine and my mom needs to pay them another $1600 in labor, not that they missed it? Additionally, wouldn't any reputable service department at least consider that and not charge her FULL price for something that is most likely their mistake? Yeah, not this place. They were rude and dismissive to her when she became upset over this. I called and had a more nuanced conversation with Ben where he admitted "probably" the fuel injector was already broken but since it didn't "throw a code" they didn't know for sure, but yes, it was likely but wasn't their fault. My mom spoke to the service manager, Cliff, who appeared dismissive on the phone and essentially told her unless she paid it she'd never get her car back and refused to do anything about reducing the labor charges. I have to say - I am extremely unimpressed and my mom, who doesn't make a ton of money, is really upset about these charges. They are saying this is a warranty issue and blaming the company - I see it more as them trying to bulk up their fees by double-charging for an issue they failed to find on the first go-round and should've eaten. No reasonable person would think they didn't miss this issue - at the very least they should've taken half the cost off and not charged my mother $1600 for labor and also the warranty company for replacing the exact same part (fuel injectors) on her car within days when she never even picked it up and drove it off the lot the first time. The warranty company denied a double-charge, just like medical insurance does when a doctor double-bills you. Shameful. I wouldn't bring a vehicle here if I had any other option on Earth. There is a real lack of integrity here and it's plainly obvious.

Fantastic no nonsense dealer. Our family bought 3 Frontier trucks in three weeks from CMA's Valley…read moreNissan. Great business. If your ready to buy, execute the transaction at CMA's Valley Nissan for the best deal on the vehicle you want with them. Will buy again here, as they are our go to car dealership!

Valley Nissan was a blessing to work with. Harold sold me my car and after having to leave the…read morestate for a family emergency they held my car for me for a month. Very helpful and supportive staff. everyone in the office was super nice. If you are looking for a car go to Valley Nissan in Staunton.