So knowledgeable about pianos & very generous with his time and expertise…read more Thank you. Dino

From the owner: Established in 1999. Full service piano tuning, repair, restoration, moving and sales.read more

There were several concerns not written in this review to limit its size…read more We had EZ Move pack and load a container for a move from Oregon to Hawaii. The estimation process was good, and we felt comfortable after reading five star reviews and with the costs. We were told they always bid high to avoid having to ask for more, but it would probably be less. We hired a 40-foot ocean container which was parked at the mover's location. They would load a box truck and transport our items from our house and pack them into the container. On the first day of the packing, we noticed a few things we thought were not normal. Only medium size boxes, no dish packs or wardrobe boxes. The packers roamed around from room to room not packing a whole room at a time. We asked and were advised it was to prevent heavy boxes. After the first load to the container we asked if all our items would fit and were assured there is plenty of room. We asked this same question with each truck load and were assured each time that it was all going into the container. Come the final day of loading we were informed there was not enough room and we needed to prioritize what we wanted to be left out. Of course, we were shocked but moved the items to be left behind into our garage and forged ahead. We would need to arrange a separate shipment. After they had loaded what they could, and it came time to pay we were handed a handwritten bill that was half again what the estimate was not less. We asked why since they had not even finished the entire house and were told there was more items than they thought. We asked how. Hadn't they walked through the house and looked everywhere when estimating. We felt we had no choice but to pay as the container was on their property and we were concerned if we said no they would not let it leave until we paid. Yes, this sounds paranoid, but this is where our confidence was after four days with the company. We hired a professional moving company on the other end to unload the container. As they were unloading, they and we were shocked to find a lot of items loaded into the container loosely several broken or dented. The unpackers asked if we had loaded the container ourselves as it was so poorly loaded and said if the container had been professionally packed, we would have had at least ten foot of room in the container. This would have held what we left behind and saved us thousands $$ for the second shipment. As we emptied boxes, we found most things placed in boxes not wrapped or padded also with some items broken or damaged. Boxes labeled by room were placed in the new corresponding rooms but are loaded with stuff from all over the house making unpacking a challenge. And try finding something you need. Forget about it. We still have not found our forks and spoons so we bought new ones. We called EZ Move to advise them about the loose packing and damage. They said send pictures because this never happens with them but never offered to compensate or in any way make it right. Our advice if you decide to use this company is don't be trusting, don't count on professionalism, be ready for curveballs, make sure you have a backup plan, prepared to pay a lot more than the estimate.

Che, Germaine, and Austin were no question the highlight of nearly 5 weeks of intense challenging…read morepreparation for my move. Despite the fact that they had worked until the wee hours of the morning prior on a particularly demanding job, they showed up joyfully and professionally and promptly on Saturday morning, the 31st. All of my items that required wrapping and padding received such attention to detail and not one thing was damaged, not even slightly! They were organized, communicated with each other, maintained a sense of humor and finished the job in 3 hours. I have learned through multiple moves to not be drawn in by the cheapest price. I did my homework and knew I would receive the best value for money hiring EZ. While I have no plans to move again, once was enough, I wouldn't hesitate to use them again and if I could give them more than five stars I definitely would. Hire this crew! You won't be disappointed.

Quiet little shop. My son needed a reset on his guitar and major stores were quoting weeks and high…read moreprices. Music village was able to do it overnight and at a very reasonable price. My son is very happy with the reset and we were happy to support a local business.

I purchased a plectrum banjo off e-bay recently. It was made my Jim Cox, a Master Luthier from…read moreMaine, a custom order. The banjo is bird's eye maple with plenty of inlay and dressings. The head was badly worn and action was too high. It had been sitting in a closet for awhile and needed some help. Now a luthier may be fantastic with guitars, but banjo's are a different critter. You really have to know what you're doing. I own four banjo's so I found this out the hard way. Dan had a bit of trouble finding the proper head, but he persevered and obtained one. He installed the head, lowered the action and set up the instrument properly. This was not an easy repair and I would not trust just any luthier with it. Dan had the knowledge and expertise to do it right! Now this beautiful banjo sounds just as good as it looks, I am proud to add it to my collection. Thanks Dan, Del

I rarely need to get my clarinet fixed but when I did I am glad to find Robert. Not only did he fix…read moremy A key but he also taught me some new tricks I can't wait to practice! Thank you Richard again and will definitely reach out next time I'm in Portland!

I recently started playing flute for my church again after a four year break. I was recommended…read morethis place to do some maintenance and repairs. My flute needed a lot of help. They did an excellent job as all the felts and some of the pads had to be replaced as well as the keys leveled. And when I went to pick it up, he was there to adjust some of the springs on the keys that I felt were not responding to my liking. Overall, very knowledgeable, friendly service.

I've been taking lessons from Andrew for about 6 weeks now. I have absolutely no music experience,…read morebut decided to take up guitar because I want to prove you CAN teach and old dog new tricks. So far he has been great. His style is fairly laid back and his instruction is very clear. I feel like I can immediately take his feedback and improve. I also have some friends who have been going to him and they are all much better than me, so I know he will keep me on track and I have something to look forward to. Definitely give him a shot!

Andy is great! Patient with students and a master in his craft. If you really want a teacher that…read morecares about his students then he the teacher for you.

Spencer at Elite Home AV did an excellent job running low voltage wiring from our basement to our…read moresecond story and multiple rooms in our 2,000 square foot house, completing the project in under three days. He meticulously labeled everything and bundled all cables appropriately to run to our local switch. Spencer was open, communicative, and even helped us design some aspects we hadn't considered. I fully recommend Elite Portland and Spencer's services!

This review is long overdue... Elite Home AV is worth writing one. If you're looking for a local…read moreand honest TV / Audio specialist, Spencer is definitely the right choice for that. He is easy to contact, punctual, friendly, professional and very informative. His prices are straight forward. He is able to accommodate last minute appointments. He took all the necessary precautions related to Covid-19. Two TVs were installed in our house (55' & 65'). He took the time measuring the walls and placing the TVs where we exactly wanted them. He went above and beyond by offering to hide the cables for free. It did make a huge difference and made it all look amazing. I highly recommend Elite Home AV - efficient, knowledgeable and offers reasonable rates! Thank you Spencer!

Sergio was great. He immediately accepted my iPhone that had a bad charging port. Within three…read morehours I was able to pick it back up and have it charging normally again. Would recommend. Very respectable establishment and a pleasant experience at a reasonable price.

Support local businesses…read more He's the goat of Aloha. Been doing business with him for almost 4 years. Fixed my laptop and installed windows for $50. A windows license is like $100, that's my goat right there.

My experience here was truly unpleasant and infuriating…read more I stopped in to the Pearl location on 4/27. My phone has a loose speaker grill and the front glass of my phone needs to be replaced, as it is so scratched that the selfie camera is unusable. First off, despite being the only customer in the store, I had to wait ~5 minutes before the clerk came out of the back room. When he finally appeared I asked about the needed repairs, and the clerk said, "Sure I can do that." Then he told me that all he could do for the speaker was squirt some superglue up into the speaker port/grille and that it "might fix the issue but usually doesn't and blocks the speaker. But that's the only thing I can do about that." So the "Sure I can do that" was just a lie. That isn't a repair, that is squirting superglue and hoping for the best. Luckily I managed to stop him before he did it without verifying that I actually wanted him to do it. He quite literally was already reaching for the glue until I said "Well, then I absolutely don't want you to do that." THEN the clerk proceeded to pull out a screen protector box, and began opening it. When I saw him get the screen protector out, I asked him, "Is that a screen protector? Because I actually need the front glass replaced." He didn't stop what he was doing, continued applying the screen protector, and just said, "That's not worth it." Despite the fact that I already explained to him that I had a VERY specific reason for requesting that the glass of the phone itself be replaced. I never requested that he apply a screen protector, in fact I tried to stop him from applying it. He didn't even ask me about the type of screen protector, and installed a matte one. Even if I wanted a screen protector, I never would have selected a matte one, nor would I have applied it on an already heavily damaged screen. And, obviously, the screen protector over the top of the scratched glass does nothing to fix the selfie camera issue. He also installed it without the typical application tool, so the screen protector was misaligned. Frankly it really felt like the clerk simply wasn't interested in doing any actual repair work, and just wanted me to leave so he could go into the back room and chill there again. He was doing anything "repair" he could, as fast as he could, so that he had an excuse to charge me for it, even though he failed to do anything I asked.

*****STAR because: Super quick response to my comments. Much appreciated his reply. This person…read moredefinitely cares about his customers so will give them a shot now with any future repair needs. *STAR because: Never heard back from them on an email I sent about a Mac laptop repair. Could have walked in to their location, but why? If you can't return an email, you're suspect on servicing my electronics.

Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!