The food is really good but the service is very slow. It has great ambience because it is clean.

So many issues with this place... waited 30 mins for 2 burgers.. all employees were not wearing uniforms, or hats... one girl had headphones in and the strings were touching the food. Employees just didn't care about the food still waited 30 mins for cold food.. very upset about this. 7/16/2026 at 10:00pm. read more

The food here is so good and the shakes are phenomenal! Fast service and a great value for the money. The only downside is the place is dirty. Tables are not wiped off. Glad I can't see the kitchen!! read more

See all

We stopped by the this restaurant for a late lunch. We placed our order on the kiosk which went smoothly. We received our order in an adequate amount of time and the hamburg/fries were absolutely delicious! The counter representative was kind and person who kept the eating area very clean was very nice. Now the reason why I did not give it 5 stars. The men's bathroom smelled like I was in a bowl of urine. I almost lost my appetitie due to the disgusting smell. I do not know if the clean air machine located in the bathroom worked or they cleaned the floor with just water. It does not take much to provide a clean smelling bathroom. I judge many establishments as to how clean their bathroom is. You must get to work and clean up this bathroom because the smell is not acceptable. I recommend this establishment to eat but go to the bathroom before you go out to eat! read more

We went to the drive-through line. I was mean in a timely manner. When we got home, all the food was there and it looked good. I enjoyed it very much. read more

I ordered the garlic steak burger, a usual for me. Friendly service, but what I received for my order was a sad excuse for a garlic burger. The bun had NO garlic spread on top of it and it was dry as heck. I asked for extra garlic spread and there was NONE on top of the bun, and virtually none actually on the bun. It was the worst, driest burger I've ever had at steak n shake. Check out the photos for how they advertise the burger, and how it came. read more

See all

Solid 3 stars. Great place, I love the food and the memories I've made with family and friends. Foods excellent, service has yet to disappoint, as every food order I've ever given has been perfect. Why not 5 stars? Well, the seats and tables are gross. Every time I've gone I've had to swipe off crumbs from who knows where, and the seats too. Really gross to do that! It's not that bad, but it's still pretty gross. And it's not like a one time thing, there is always crumbs and sometimes a little bit of liquid on the table. The food makes up for it but yea, not the best. read more

Everything was awesome. Place was clean and nice. We can't wait to go back. Staff was excellent.

It's funny how I have to navigate the ordering of my own food, while I watch your employee enjoying a video on his cell. But the funniest thing is how your stupid machine asks me if I'd like to tip. Unbelievable. read more

Five way chili not the same. Seems like it was watered down. First time here since they have the kiosk to make your own order. No one available to assist. Will think twice before coming back again. read more

We love Steak 'n Shake , but we don't like the place when it's dirty, bathrooms were absolutely disgusting. No paper towels in the bathroom, floors filthy. Not good. read more

This was a better one that I'm use to. I like the idea of the kiosk to place the orders now, it makes everything go so quick. I will say the milkshake I ordered had too much milk in it, but I still enjoyed it. The burgers were greasy just as they should be. If I'm around this area again, I will be back for my $4 meal! read more

Fast service. Order accuracy is outstanding. Pleasant help and service too. Sometimes the tables need to be wiped down, otherwise perfect. Consistently good here. read more

Wow - has Steak 'n Shake gone to hell. They won't let you post less than a 1 star rating on yelp. Do not dine in at any Steak'n Shake. They are totally kiosk driven. Just one step away from a robot. As bad as the kiosk is it even asked if I wanted to leave a tip. Somehow food still came out cold and was prepared wrong. When I went to get a soda I had to have a scan code to get a drink - unbelievable. Also this particular Steak and Shake smelled terrible - I guess the mop water they used was days old or the same one they used for cleaning the bathroom. The "robots" apparently could not pick up the trash from the floors or clean the table. This all occurred in during a non rush hour time and with very few patrons in the restaurant. Steak and Shake use to be a great place for a quick, well prepared and friendly meal - never again! read more

Steak 'n Shake is one of my top places to go because of the 5-way however THIS location (I have tried at least 7 times) SUCKS!!! I always order the 5-way with extra chili beef and it's always in a diff container with hardly any chili beef. The burgers are sloppy and small. The fries are never fresh, and the wait is always long. Even the can chili from this location is watery ... Gus would be so disappointed by this location. The best so far in Florida was in Gainesville. If you are having Steak 'n Shake for the first time.. don't go here- it will kill a great place for you read more

Steak ’n Shake - The chili is the beat from the can:) - Fast Food Near Me - Leesburg, Florida

Descent service and very good food and milkshakes. Satisfied with prices as well. What I didn't like and what would keep me from returning...they allow pets in a place where you eat!! HOW UNSANITARY!!! AND they don't allow the workers to say anything and make them leave. We dealt with a nasty bird, but a worker said one day a PIG was allowed in and it CRAPPED on the floor. And you want me to return??? I could go there a few times a week but boy am I rethinking it. read more

Leesburg location - Good food but slow to get the food. By the time the food was ready the shakes were mostly melted.

Chocolate Milkshake Review - OMG none better than here. From the first taste with the big sturdy straw the chocolate flavor is amazing. Watch out for a brain freeze with this one. This is not a high volume machine made milkshake, it is homemade and blended to perfection. You will not be disappointed, all other fast food restaurants that serve milkshakes are just pretenders compared to this quality experience. It was so good I had to pull over and enjoy it. The price is the same as everywhere else but the quality is much better at Steak 'N Shake, Bravo. read more

Sort of a typical visit for a steak and shake. There was a bit of a wait for the food, but we entertained ourselves with our devices. I had forgotten I am not wild about their fries, so I should have upgraded to onion rings. And instead of getting the burger with just the lettuce, tomato and pickle so I could add my own condiments, I apparently conveyed to the server that I wanted a bare burger with nothing on it at all. But the pumpkin spice shake at half price was very good. read more

love steak and shake, wish there was one up north here!! only complaint is at times it could be cleaner inside, specially bathrooms..

I never go to steak and shake but had a coupon so ordered the 5 way chili. Didn't notice until I got home that they gave me a bowl of spaghetti with about a table spoon of beans on top. No meat at all. The online menu didn't say anything about pasta. I'm gluten intolerant but gave it a try anyway. Tasted like soggy spaghetti with ketchup and onions. There was only a tablespoon of beans. I threw the whole thing away. Very odd and unpalatable. Two stars for the vanilla shake. read more

Steak ’n Shake - Fast Food Near Me - Leesburg, Florida

This place is honestly a hit or miss. Some days the food is decent and other days it's a complete waste of money. Our last visit the buns on our burgers were STALE, the fries had an old taste and texture to them, the sweet teas tasted very watered down. By the time I got home this and the last time of my visit my bun was soggy like it was holding water on one side ? Very odd. I do not recommend this Steak 'n Shake location whatsoever unless you want to take the hit or miss risk! read more

Anyone from the area knows that if your looking to grab lunch in Leesburg along highway 441 it's likely to be a disaster, unless of course you have plenty of time and lots of patience. I am a fan of Steak 'n Steak and for the most part have had reasonably good experiences at many of their locations, but this one is a very very poor example of what this brand stands for. Understanding this restaurant is not really fast food so the wait time is far different than going to one of the big three burger joints but on the same note the food is on a different level so I really don't mind waiting a few minutes longer. I didn't both to look at the reviews before pulling in since this brand is usually pretty consistent, that was my first mistake, my second mistake was to get boxed in at the drive through, soon after placing my order I realized how poorly managed this location is, the drive through was a parking lot as you can see I had plenty of time to inspect and photograph the exterior. I ordered a double steak burger, a fry and a drink and waited 25 minutes idling in line waiting to get my food. This place needs to regroup and after looking at most of the other reviews now they need to replace the management staff. I waited 25 minutes for cold poorly assembled food, I don't care how many meals you have under $4 this place is absolutely a train wreck, never again... read more

See all

It breaks my heart leaving this review since I'm a big stake n shake fan, but people deserve to know what's going on, as well as the manager at this place. My have to admit, the food is delicious, but the speed of service is always horrible, Is sad for the employs when they can't multi task. Drive thru is supposed to be fast ! Not take 9 mnts to take my order.. Although they have 4 people working at 12:45am , I'm guessing management needs to add 3 more ? Just a suggestion, it might speed up the service a little bit, yeah it might cost the company some money, but you'll get it back ! Since 4 cars turn around and left the place, that means $0 .. Pick your battle stake n shake, I choose speed. Good luck. read more

Place was crowded, had to wait about about 15 minutes for a table. The waitress was too occupied with other guests. I felt rushed, I never ate a mediocre burger so fast in my life! The star is for the milkshake, that my aunt said was great. I can make better burgers at home and can work on my own milkshakes. read more

Steak ’n Shake - Fast Food Near Me - Leesburg, Florida

Twin burgers for three bucks not so great. The burgers were just average and much smaller than I remembered plus no toasted buns anymore?

After waiting 18 minutes in the drive thru for 3 burgers and 2 large sweet tea's, I get all the way home and BOTH tea's are unsweet and I HATE UNSWEET TEA!!! Also the burgers were paper thin, all bun, couldn't even see the meat.. pathetic!!! I won't be back and they have too much competition around to stay open with service like that!! Buh bye!!!! Horrible. read more

It's always very clean every time I come here. Everyone is sweet to the customers. Their food is always very tasty and always the way I want it. The steak burgers are always juicy and tasty in every bite. The chicken tenders are very tasty and juicy. I love the way they kept the photos of what the restaurant look back then. It makes me feel welcomed. Keep up the good work and stay safe during this virus read more

This place is absolute garbage. 45 min in line at the drive thru only 5 cars in drive through and dining room closed. Finally got food fries cold as can be burgers were literally thrown together no milkshakes. Close this place down read more

This is the worst stake and shake I've ever been to. Third time I've come here and they've gotten my order wrong. When I told her there were no nuggets in my bag she stuck her hand into my food to make sure that I was telling the truth. This place sucks! And everyone that works here doesn't give a shit about anything. They should fire everybody and start over. read more

This is my first visit to Steak and Shake anywhere. Don't have them back home where I live. The shake menu is amazing, and I got the Peanut Butter Shake. Every meal is basically some kind of sandwich and fries, for UNDER $4. Now how can you go wrong? That's even better than McDonald's, and you are served in a pleasant atmosphere. Steak and Shake will be on my "go to" list when we travel throughout the South. read more

My mom and I were in town on business and decided to try and eat here. I say try because we didn't stay. We waited to be seated as it was just us waiting. There were people at tables but it wasn't full. There was a party of 8 and a couple booths with guest in them. The waitress seated us and the table was sticky. She took the order of the booth by us and then went to the party of 8 and asked them if their checks were separate. Now I was a waitress years ago and normally to save time I was taught to ask that before you even took an order. So at this point I don't see us getting even our drinks ordered so we left. I really don't blame the waitress as I think she was the only one working. Management needs to get it together. read more

I know a 5 star rating seems a little over the top for a 24hr fast food type place but my experience here was 5 star worthy. A group of 6 of us came in on a Saturday night a little before midnight. De was our server and she was AMAZING. It was a full dining room but De was on top of it. She got everything we asked for exactly right, I'm a picky order-er, and even brought me my 2nd round of food perfectly like my first with out me having to rattle off the whole thing again. A simple "Can I have that again" was all I needed to say. On top of her great service De was amusing and didn't mind my groups questionable adult humor. She was a great sport and totally made our night better just by being herself. I hope next time I am in Lake County for a visit she will be our server. read more

Had not been to Steak'n Shake in a while and will not be back. Food was not warm and shake showed up after the meal. Very disappointed very poorly run, read more

This by far was the worst Steak 'n Shake I have ever been to . Came here looking to do a quick take out. After ordering my food to go I didn't get back in my car for another hour and a half. Please read below! I ordered a burger meal and shake to go . I waited for someone to acknowledge me at the cash register for about 10 minutes. Finally a manger with slicked back hair came to the register as if I was an inconvenience to take my order. I ordered a burger meal and a shake to go . My food was ready in about 10 minutes which was great, but still no shake. I waited patiently for it, then after a half hour I still didn't have my shake ( my food was ice cold at this point). Finally the same manager saw I was still waiting and told me he would check . I waited another half hour for the shake. He got really backed up in burger area so I waited even longer. He never apologized , nor cared my food was ice cold and for how long I waited. Finally a shake appeared in the window . He wouldn't go get the shake!!' Told me to wait for him to get a chance to get the shake !! Well I got the shake eventually and it was no longer in shake form . It had completely melted and I was on my way being ripped off! Avoid at all cost! read more

Ok... here we go... water tastes like dishwater, they had no lettuce for salads, no chili... yes that's right I said NO CHILI, no Oreo crumbles, no Coke, no Dr. Pepper and no spicy chicken. So, why the 3 star you ask... the service was good and the food was too. read more

See all

am actually a regular here and foursquare points me out as mayor. The food here is good...I usually order the grilled chicken sandwich and fries and have no complaints. The fries are beyond good and I was surprised to discover that the ice cream was excellent. If you go, get a sundae even if it's a small one. You won't be disappointed. What lacks here is the service. The staff does their best, but during the busy times they are extremely understaffed. If you have the misfortune of arriving during a busy time, be prepared to wait until they discover you are there before they finally seat you. You will find yourself standing sort of mixed in with the people waiting at the register to pay their check. Speaking of paying, many times I had to wait for quite a long time at the register before someone finally got around to taking my money. Food is good. Service iffy. read more

I am frequent reviewer on Yelp and have never written a bad review of any restaurant before; however, as someone who visits this store few times per month I have to say that it is quite literally the WORST run restaurant in Lake County. I was here on Saturday, and before even coming through the door was told by two separate groups exiting the building that the service was awful and that I should save myself so e aggravation by going somewhere else. I came in anyway, spent about eleven minutes at the burger bar waiting for someone to acknowledge me, before finally leaving unserved. Today is Monday, and the situation is exactly the same. A manager (Miranda) greeted me as I sat down (fifteen minutes ago now) -- but while she is stood in front of me and has been clear at her register at least five times, she has yet to offer a drink, put a placemat on the counter, or take an order. In fact, as I type this she is brushing my elbow as she passes. Meanwhile, behind me the dining room is growing extremely loud with crying children and angry guests. At the register every transaction takes minutes as the manager comps one ticket after another and apologizes to every patron. Not sure why Yelp is continuing to hide the multiple negative reviews of this restaurant, but please check the dates on the reviews that they are showing and hit the button on the bottom to open up the hidden reviews. The star rating does not reflect the experiences that patrons are reporting. In conclusion, I will pass along a price of advice that another patron have me, and that I wish I had followed: don't set foot in this place. It's the worst run restaurant in the entire county, and has been for years. read more

Just had lunch, was a little leery since it's been so bad in the past. I have to say it's improved 100%. Food was served fast and hot, also how we order it. Waitress ( Whitney I believe ) was very nice. Pleasant change from past visits to the same Steak n Shake. read more

I walked in and sat at the bar. It needed to cleaned, and I figured they would get to that eventually. Well they never did, nor did they ever offer to help or take my order. I walked out ten minutes later and drive to the Steak N Shake down the street. I guess this must be a sign of a good economy when you don't even make an effort to help potential customers... read more

Steak ’n Shake - Fast Food Near Me - Leesburg, Florida