Amazing!!!! Why are there so many angry unhappy reviews????…read more Chris came to my house PROMPTLY at my scheduled time. He called 30 minutes before notifying me of my appointment with a lot of humor. He did a walk through of the house first and explained everything he was doing. I paid an extra $30 for oxi boost and I think it made a HUGE difference. Chris was courteous, funny, friendly and kind. He worked relatively quickly for my house which is 2100sq but not everything was carpeted. I'd say 1000 sq is carpeted. He finished within 1.5 ish hours and gave me tips to get the carpet to dry faster. He scrubbed the carpet within an inch of its life but brought all my carpet back to life! Omg it's SO clean! I opted out of doing the stairs because I don't really care about my stairs but if I wanted to add those it it would have been an additional cost which slips my mind now. I highly recommend this company but would specifically ask for Chris! He worked so hard to get my carpets as clean as anyone would want them. Now for some before and after photos! Note, I took these photos almost immediately after he finished so they are still mildly damp so I assume they will only brighten up MORE as they dry! Yassssssssss people, get on it. Get some clean carpet in your house now!

What great service. Zac was on time and ready to go. He did a fantastic job on my couch and…read moreloveseat. I'm new to the area and we talked alot about all the things to do and places to see. I really appreciate his services and kindness.

We were visiting from out of town and had a vacation rental. Our cat decided that he needed to mark…read morethe couch and the bedroom floor with his own scent. We called and talked to Alec who was very busy, but took the time on the phone with us to give us great advice for pretreating, complete with recommended enzymes and OTC products by name. That information allowed us to take action and prepped us for his visit the next day. We confirmed an appointment for the following day that would work for all and he, as well as his assistant / employee Dustin stopped by and made quick work of our problem on time. They did a quick black light inspection and we found that many previous vacation renter's pets (hopefully) had also been marking various spots. (Think CSI) With their hand unit they cleaned and treated the couch, the spot on the floor our cat had done, and several of the more recent spots as well. All of this took less than an hour and their cost was $85 (my wife tipped them well too) Dustin took the time to share other recommendations & tips and tricks if we have this happen again. The exceptional and friendly customer service and professional expertise is appreciated and we value it more than words can say. Thank you Alec and Dustin (and Julie back at the office ) for the care and focus on our small "emergency" job. The service, communication and follow through you role modeled on our minor job is a lost art from days gone by. Thank you! Thank you! Thank you!

These guys are the BEST! The carpets looked better than when they were new. Strong customer…read moreservice skills as well. When you want someone you can trust to do the job right for a reasonable price, I would say call them first, you can't go wrong.

They pulled back my carpet to fix a squeak - it still squeaks. Upon replacing the carpet the…read morebaseboards were damaged. I live in a new build- my baseboards were pristine. They pulled back roughly one half of the carpet in the room. All around that permitter there are scuff marks and dings, whereas there are none along the rest of the room. This is clear evidence that they caused this damage. I've tried to reach out to the developer who contracted their work as it was done under warranty multiple times since work was done. They forward the issue to JC carpet, I hear nothing back. JC carpet hasn't reached out to fix anything or even address the issues. I sent an email last night- with all involved CCd. I've heard nothing back. I wouldn't do business with this company if you paid me. I actually cancelled my own- non warranty scheduled work with them and asked my developer to allow me to work with someone else and was denied due to horrible office staff customer service (only one staff member set this experience though- the rest I spoke too were great). Also they aren't currently licensed. They shouldn't even be performing work.

The techs here were very professional and communicative as to what needed to be done. The price was…read moreaffordable too! Plus got the job done in a timely manner. My carpets look great!

Update: for $32.00, we rented a rug doctor machine from Home Depot and cleaned the carpet and couch…read moreourselves with some carpet and upholstery solution we already had in the house. Everything looks great and we will do this again the next time something needs to be cleaned. So tired of these 'bait and switch' maneuvers - either give an accurate quote over the phone and stick with it, or you will lose business.

I hired Sweets Chem-Dry to clean three area rugs and two runners, specifically because they…read moreguaranteed the complete removal of pet urine odor. They emphasized that their offsite cleaning process would achieve results other companies couldn't deliver with onsite cleanings, so I paid a premium for their service. Unfortunately, I'm deeply disappointed with the outcome. The rugs were picked up and returned several weeks later, still damp and--most importantly--still smelling of urine. I waited until they fully dried, but the odor remained. When I contacted the company, they offered to re-clean them. I agreed, though this meant another lengthy wait and dealing with pick-up and drop-off again. The second time, the rugs were dry upon return, but still smelled strongly of urine--now mixed with an overpowering fragrance from the cleaning solution that was so intense it caused headaches in my household. I asked to speak with a manager, and Rob informed me they don't offer refunds, but could clean the rugs again. At this point, the rugs had already been gone for over two months, and I had no confidence a third cleaning would fix the issue. I declined and asked again for a refund due to their failure to meet the original guarantee. Rob said he'd look into making an exception and follow up with me. That was over two weeks ago, and I haven't heard back. The rugs have now been in my home for several weeks, and they still smell like urine covered by heavy fragrance. I feel let down not only by the poor results, but also by the lack of follow-through from management. I would not recommend Sweets Chem-Dry if you're looking for reliable odor removal or responsive customer service. They did not meet their guarantee, and their process caused more frustration than resolution.

Alberto was great. I initially only needed my couch cleaned but asked if he could also do my…read moreottoman and a rug which he was able to do as well. He did a great job and was able to remove a stain from my couch. Price seemed responsible also.

Albert for sure knows what he is doing. We dropped a glass of wine on our couch and no way we could…read moretake it off. I got rates from several carpet cleaner and Albert had the most reasonable rate. He showed up on time and did some treating. But the spot was still there. So he came back again and did more work on the couch and the spot was completely gone. Super friendly and super reliable. I highly recommend him and have already referred him to my friends and family

The best carpet cleaner in Portland metro. Jose and team always do a spectacular job. I highly…read morerecommend this business. My carpets look brand new.

Jose is amazing! His attention to detail really keeps us a returning customer. I've had him come…read moreback 3 or 4 times now. I've had a few other companies in the area do the same job, however they tend to clean the carpet around furniture, not moving much. Jose went as far as moving the bed frame to clean under it. I can't complain with his work. He makes sure to lay towels and whatnot to limit leaking from the equipment he uses, however since he's working with water some leakage is expected. But he never leaves a mess. Support small businesses! You won't be disappointed with his work.

We have used Pruitt Carpet Care for the past ten years. Always professional and does a great job. I…read morebelieve owners have changed, but I'm very happy with the work they've done.

I haven't had carpets cleaned in several years, I forgot what color they were Isiaha and his wife…read morecame while I was at work and brought like back into my cream carpets. The price was extremely reasonable. Will definitely be using this service again.

Very quick response- was able to come see me next business day. They were able to not only fix the…read morecarpet spot that I needed repaired, but I asked for advice on an additional area, and wound up getting a great deal to have them repair the carpet in 3 more rooms. Fantastic service, friendly and personable, I would highly recommend, and will definitely call again if I have any other carpet needs.

Awesome job. On time and have great service for what he did. I appreciated his professionalism…read more Highly recommend. Doug was great. Responded right away. Will definitely use again.