I had a slow leak in my tire. They fixed it and said they wouldn't charge me for it. They were…read morepolite and efficient. It was my first time there

Chance the manager and Paul the technician were outstanding. Smart, kind, competent and reassuring…read moreeven though - maybe especially because - I ran into a car problem far from home.

Great family run business with the lowest prices in town! Excellent customer service all around.read more

Went to have a tire mounted and balanced, Took more then…read more11/2 hours and cost $25.00 and that didn't include disposing of the old tire. The place was so dirty and flies everywhere in the waiting room. Pretty discussion. Better off going anyplace else!!!

This is the first time I had my car repaired by Paul and I am not sorry I did so . To say the least…read morePaul and his crew are a first class repair facility that is not only professional but accommodating . I can't say enough about this shop but do go there because Paul and crew are a class act ...

For years of experience, knowledge, and repairs done RIGHT the FIRST time, Paul's automotive is THE…read moreplace to go!! I cannot believe I waited so long to have Paul as my mechanic. Had a major brake job done a couple of months ago. Priced a lot less than I had imagined and the brakes are working better than ever. Two oil changes since then. Fluids topped, belts and hoses checked all for one great price!! The entire staff is extremely knowledgeable! Good people! Don't waste your time and hard earned bucks anywhere else! Convenient scheduling, too!

The staff was very accommodating in provide a quality service at a reasonable Price. I pulled up…read morewithout an appointment. They took my car right in fixed it quickly, and I was back on the road

First 30 miles of a 700 mile road trip and the tps lights up. Roofing nail in the right rear tire…read more Anyone notice the increase in road debris in Massachusetts...hmmm...budget cuts? Anyway a major local tire center told us they couldn't fix the hole but directed us to Main Street Auto. Like a nascar pit crew the mechanic had the nail out and plug in....fingers crossed. You could not ask for more responsive service. Cash is king. Extra Tip for speed!!

Excellent service! They helped my step dad with a flat tire even though they were closed!read more

I bring my vehicle there for inspections, oil change, and any mechanical repairs I need. They have…read morebeen nothing but professional and reasonable when it comes to price ! My son will also agree. That's why I give them 5 stars for the service they give there customers.

A GIGANTIC thank you to the guys who inspected my car on Tuesday September 4th, and while I drove…read moreaway with a big, glaring, bright red rejected sticker (I didn't even realize what was wrong with it and thankfully had an appointment for something else at the dealership the next day) they explained the state's newest rules regarding inspections (thanks, Massachusetts) and why the window tint installed just a year ago was now no longer legal (again, thanks for that, Massachusetts). As luck would have it, I had to be back this way at the end of the week for a wedding in Amherst, so I zoomed in for a re-inspection with one new tire and no window tint (and it was HOT this week!) a few days later and drove away 3 minutes later with a normal sticker. For anyone who may have similar issues this year, remember that these are not their rules, they just enforce them (and the inspection is now monitored on video, so Big Brother RMV can watch). Gas was cheap as well, so I filled up before heading on my way.

I go there all the time and have had several rude employees that work there one refused to give me…read morehis name when I just casual asked because he looks familiar he has a beard and tattoos short hair kind of a odd ball very distrustful to a regular customer sincerely jp

Very thorough analysis and repair work well done. Friendly and accommodating employees and ownerread more

Recently recognized for the Local community choice award winner for Best of Central Ma!!! Congrats…read moreScott!! Such a harder working awesome guy!! I, as well as my Husband have been going to Five Star Automotive for years. I fully trust Scott's work. He is one of very few honest to goodness business owners who can be trusted. He does good business and has a great team working for him. His competitive pricing is amazing too! I never have to worry about my vehicles I have taken to him. He has helped us out so many times. He's got a great big heart. We're the average poor family these days with kids and he has given us breaks because had we gone anywhere else we would have been paying a heck of a lot more. He does great things for people and our community. I am forever grateful for him. I don't ever want to take any vehicle I own to anyone else. What Scott says is 100% trusted and there is no better place! He's a busy guy and it can take a while to get in for service. But often times I will drop my vehicle off on a Sunday night and be ready to come get it a day or two later. And that's quite alright with me!! They have been really good to us. All great people. Friendly and I swear I could give them all a hug. We tell everyone we see to go to Scott. It's not just about business for Scott, he gives his all and he cares about people. It truly is a fantastic business! You must go to 5 star! We love them!!!

worst thing I ever had to deal with never going back I brought my vehicle and was sent away they…read moresaid it was too loud when it is stock exaust with no problems with it it is factory

I brought my car in for an oil change and asked for an estimate on any repairs it may need to pass…read moreinspection. I left, ran some errands, and went home. A few hours later I went to leave an my car wouldn't start. I called Edwards, quite upset, and explained what was happening. Russell personally drove to my house to diagnose the problem. He found my car was out of gas due to a faulty gas gauge. The customer service is beyond top notch! Great, honest, guy! I can't recommend them enough!

John is a one man army who will give you honest pricing and will usually rectify any issues you…read morehave with your car and give you an honest opinion on any questions or concerns you have. A very down to earth guy as well!

I was driving with my daughter back down to New Orleans when our front tire blew out on the mass…read moreturnpike. We got towed to Main Street tire and auto and they were incredibly helpful and kind and getting us back on the road. I highly recommend this tire and auto center. They're fantastic.