Service was as described, I received all text messages regarding the service and could watch via…read morecamera the work on my car. Thank you, team!

Amazing experience at @stressfreeautocare !…read more I needed my A/C fixed, and they had it repaired the very next day. Great customer service Impressive communication No pressure or upselling 10/10 recommend! #StressFreeAutoCare #AutoRepair #CarRepair #AutoShop #ACRepair Full review: https://www.instagram.com/reel/Dbs_F2XBgUc/?igsh=NTc4MTIwNjQ2YQ==

4 brand New tires, for Honda Pilot. Sam and his team are super dependable, will give you a clear…read morediagnosis, fix a problem if it is fixable and safe and help you save an expense. Offer alternative choices of tires depending on your driving profile and need. Excellent service and I would go back again. Thanks !

I ordered new tires online and scheduled an appointment for the same day. They were super busy but…read moreappointments are preferred over walk-ins which helped. Overall install was super fast and I was out the door in under 1 hour.

America's Tire is a great family business that is trustworthy. We frequently choose this business…read morefor tires and appreciate the straightforward service and their sole focus on tires. It reminds me of other family run businesses like In and Out and Chick fil A where you're valued as a customer, the prices are always fair, and the quality & service stands out. First time at this Mountain View location for tire rotation and it was relatively quick as we had an appointment.

Had an appointment scheduled weeks out to get a punctured tire patched -- rear passenger side…read more Simple job. Show up on time and the rep (Robert) immediately says he won't repair it. I push back and ask him specifically which puncture is actually causing the leak. He starts checking and finds out the one near the sidewall isn't even the issue -- it's the other punctures. So now the original reason to refuse goes out the window. Then he pivots. Goes over to my front driver side tire -- completely different axle, opposite corner of the car -- and says he won't service my vehicle because of the condition of that tire. Points to a specific line in their internal policy: "2/32 Inches or Less." I read it right there in front of him. That row describes what they can and can't do with a tire that IS itself at 2/32" -- it says nothing about refusing to patch a completely separate tire on a different axle. He misapplied his own policy. Also worth noting: that same policy line has a green checkmark under "Inflate" -- meaning by their own chart they'd inflate a 2/32" tire but won't touch a perfectly separate tire on the other side of the car. Make it make sense. I asked him to put the refusal and the reason in writing. Wouldn't do it. Just kept pointing at the policy -- the same one that doesn't actually back up what he was saying. And here's the part that gets me -- if it's a safety issue, why'd you let me drive off? No waiver, no documentation, nothing. Just sent me on my way with the puncture still in the tire and the "unsafe" tire still on the car. That's not a safety call, that's a sales call. Posting the policy photo so you can read it yourself. Filed a complaint with the California Bureau of Automotive Repair. If this sounds familiar at this location, you can do the same at bar.ca.gov.

Excellent and fast service. very professional, fixed many issues and replaced tires all in one day…read more Will always go back to them for service on my cars.

I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I…read moredecided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor maintenance and inspections yourself, then it will be a bit pricy at this shop (~$170). However, if you want someone else to do all that, it would be cheaper than a dealership.

Friendly staff and had some additional service like oil change . Would be back with other cars to…read moreget tires fixed

From my mom's recommendation, I decided to go to Goodyear to get the tires of my mom's very old…read moreToyota Sienna changed out and was very happy with the customer service. The person working the front desk said that he owned a similar car and was giving me recommendations to keep the car running reliable. I was sold - I liked having a local tires dealer and understood why my mom highly recommended it. A few months later, I ended up needing a tire repair for another car, so I made an appointment through their online system. I went to my appointed time and waited patiently in line. When it was my turn, they said that my appointment wasn't in the system - so I figured, my mistake. I went to check my e-mail to see if I had things mixed up, but the person that was next in line was given the exact same response that he also didn't have an appointment. At this time, I found my e-mail and showed the front desk person. He asked if I had made an appointment for the wrong Goodyear (which I didn't), and turned his monitor toward me and the other customer and said our names weren't on here. I fully understand that maybe the scheduling system was messed up, but I felt like he was gaslighting me and the other customer in thinking we made the mistake when there was clearly an error in their system. I didn't really appreciate that, as he didn't apologize or provide a remedy for this mishap in their system. I understand that the scheduling error was not his fault at all, but I am just very disappointed in his handling of the matter. Not sure if this will prevent me from going back, but in the future I will make my appointments over the phone instead of through their online system.

Yun, and Salvadore, do an excellent job. I find them to be earnest, honest, competent and the…read moreprices are reasonable. This is a good shop, and for several years I have always had a good experience here.

It makes me sad to write a lousy review. The owner worked on my previous car and back then he was…read morehelpful and honest. Fast forward 10 years, the owner was rude and angry. I gave him an extra day for repairs and when I went to pick up the care it still was not ready. Originally was quoted $338, then re-quoted $578 (which I agreed to). Unfortunately the issue was still not fixed when I came for the car. Without consulting, the owner put a screw in my steering wheel to make cruise control work. An apology for rudeness would have gone a long way, also a receipt which has never been sent. Bye, bye Imperial Automotive! You lost a loyal customer.

This is part one of two parts to my Review as the repair of…read moremy car hasn't been completed. As of today Sam (who I believe is in charge, not sure if he's the owner) has been the only contact with the shop, has had my car for twelve weeks now with nothing completed.he diagnosed the problem the first day, gave me a quote. I zelled him a deposit, enough for the part and the labor. Five weeks later he informed me that the part had arrived, it was installed but didn't fix the problem. He explained the part was poorly rebuilt and needed to be returned and we had to wait for the refund to order a different part. At this time he informed me that the shop would be closed to honor the lunar new year. This was week seven when they returned to work still waiting for the refund to show up. It's was week nine he let me know that he couldn't find the part we needed and he had used my deposit money to pay bills and dint have any left to buy the part. To continue with the repair he said I had to find the part and pay for it on top of the $2000 I'd already gave him. Week ten I found the part , paid for it. A week later the part vendor located in Germany canceled my purchase stating the war in Iran made it too expensive to ship the part" find one in your own country " he's said. So I found the part , paid again and the part arrived at the begining of week twelve. After having the part in hand and knowing I've been without a car for three months he says he'll see if he can get me scheduled at the end of the week which at best the repair will continue into week thirteen. I've asked when he actually had me scheduled for and why couldn't he schedule me sooner? This was Monday the same day as the part arrived. He didn't respond until Tuesday when he said he was working on it so I could have my car to drive on Wednesday. Wednesday I called to see how it went and he said he'll text me later with an update. It's now Thursday of that week , I asked what's up and his response was and is " for me to relax, he's working on it. Sam has been rude. He's ignored me, he's disregarded what i wanted done and did what he wanted to my car. He took money from inted for parts that he never paid for and spent it on himself or the shop bills . I then paid for the parts additionally. He wont produce any kind of invoice to keep track of spenderatures. I've requested several times . When I told him he no longer has any authorization to do any more work on my car. The next text he sent me said he was going to work on my car anyway. I told him I was picking up my car to have it ready to be towed elsewhere. I'm so mad I can't even think. To be continued

My husband and I both had an excellent experience at First Auto Tire & Wheel. Nasir and Bilal are…read morevery professional, knowledgeable, and hard working. I took my BMW one morning to get brake pads and rotors changed. I had taken it to a few other places and all of them wanted me to change all the pads and rotors. Nasir was very honest and told me my rear brake pads and rotors only needed changing. He showed me the wear and tear and explained the process. I was so pleased that he took the time to actually assess my car instead of just putting on extra services. He then ordered the parts and was able to get the job done on the same day in about 1.5 hours. My car drives so much more smoothly and I can feel the difference in my rear brakes! I was so relieved and the process was SO fast! My husband took in his Civic Type R to get his fenders rolled. Nasir and Bilal did a great job with that whole process and he got his car back the same day. He also had his rear brake pads done and was pleased with the entire service. The prices are quite affordable and fair- and most importantly they only do what is necessary. There is also a Yelp deal going on right now too :) I highly recommend First Auto Tire & Wheel for all car needs. You won't be disappointed. Thank you Nasir and Bilal!

I was stuck at burrito factory with a flat and JD came out within an hour to fix my tire. It was…read moresuper affordable and way less stressful than waiting for a tow truck! Would definitely recommend to anyone in a jam and I now have him on speed dial in case of another flat! Thanks JD you're the best!!

My Telsa Model 3 tire ran flat while coming home. I contacted them and they contacted me right…read moreaway, answered all the questions and set up an appointment the next day. Next day comes they came at the time they said, install was a little over an hour for all 4 tires. Price was great service was top notch. Would Highly recommend this place.