I am so frustrated by the lack of communication, specifically answers to the status of my almost…read morenew drill that I dropped off in August 2025. It's now April 2026, 8 months later, and I still don't have my drill. After paying the deposit, I assumed that I'd hear back soon about what repairs were needed, and when my drill would be ready for pickup. I have reached out multiple times in the last 8 months for an update on my repair, by phone, email, and text, but have not received anything concrete, if I received a response at all. In fact, I don't even know if they even still have my drill. I just want an answer - do they still have my drill, or is it being worked on?

I dropped off my tiller and weed whacker for repair and never recieved an update. I called…read morenumberous times for several months and left many messages without a response. Worst customer service I ever recieved from any business. I'm not sure how this place is still in business.

Richard came to my house and repaired my power washer and my lawnmower. He arrived at 0800, was…read morecourteous to my wife, and his price was very reasonable. I will call Richard again when my next piece of equipment needs repair.

Richard comes to your location, price is reasonable and he completes his work in a short period of…read moretime. If he has to order a part he does so immediately and as soon as it comes it he fixes your machine. You don't even need to be there - he sends you a video of it running. Good man

They diagnosed my issue with my mower in a timely manner and did the repairs. Price and service was…read moregood

Mid Atlantic Outdoor Equipment did a great job on fixing my dad's lawnmower. I would definitely…read morerecommend this company!

He was amazing. Lost our breaks in our motorhome and he came right out. This was late Friday and…read morewe decided to have it towed to a safer location. He got the parts early Saturday morning (his father picked them up at the part store for him). And by noon we were on the road home. Would highly recommend him.

From the owner: On site Mechanic and Roadside Assistance We are a mobile…read moreshop we bring the tools to you to repair your Vehicle, Truck, Trailer and Equipment on site Our Quality Promise We're committed to providing a stress-free experience to both new and returning customers. Our mechanics only use parts from reputable brands to ensure that your vehicle and equipment is always ready.

We are a business in Rockville and have had several occasions to use Pirtek's services. We love…read moretheir onsite service and fast turn around. They also have good pricing and customer service. We highly recommend Pirtek and enjoy working with Bill.

From the owner: On-Site hydraulic hose replacement. Custom hydraulic, air, AC, power steering, oil and transmission…read morecooler lines made in house.