Great customer service! They explained everything in terms I can understand (I have very little knowledge about car repair) and even offered a ride home while I waited for my truck to be fixed (I live 5 min away). I will definitely be returning here for any future repairs read more

I brought my 2023 Chevy Camaro 6.2L V8 to Steed Auto Repair to diagnose a squealing noise under acceleration. They correctly identified the issue as a noise coming from an aftermarket air intake, but then attempted to charge me a massive overcharge of $1,300 to replace it with a factory unit.The factory GM air box assembly actually retails online for around $200-$250 and takes less than an hour to swap. Charging a $1,000+ markup on a simple plastic part and basic labor is completely unacceptable. I feel like they saw a girl coming and tried to take huge advantage. I feel like this place is a bit on the shady side. I paid my diagnostic fee of $178 and took my vehicle elsewhere. I highly recommend getting a second opinion and double-checking part prices online before agreeing to any major work at this shop read more

Brought in my 2005 Ford Explorer because it was old enough that the dealer didn't want to work on it anymore. A timing chain guide had come apart and it was making lots of noise. Unfortunately for me my engine has two timing chains one on the front of the motor one on the back and to do both require the pulling of the motor. My vehicle has 166,000 Mi on it, so while the motor was out it made sense to do a few things. They change the water pump, belt, rear main oil seal, and passenger side valve cover that had been damaged by the chain. Because the spark plugs have been in there for a while I let them change those also. When my car was finished, one of the owners Named Dave came and picked me up to take me back to the shop to pay and get my vehicle. In that 20-minute Drive, we talked a lot and I got to learn a lot about their business philosophy Etc. And it confirmed what I was already experiencing with this repair. Honesty, no overselling, giving it to you straight good or bad. Their philosophy is to retain customers, and they have figured out the best way to do that is to do only what needs to be repaired and be honest about it. Please understand this was not an inexpensive repair, but while in process they looked at many things in the engine compartment that they could have used as a reason to upsell me. But explain to me that those other items were good to go and nothing was necessary. All in all I was very pleased with the experience and I feel like my high mileage Explorer is going to be out there on the road for quite a while longer. I do recommend this shop to you! read more

Great honest fast service. Fair pricing. Will absolutely come back for any mechanical issues

These guys are the best! They always give it to you straight and do the most excellent work. Everything is explained up front and they always deliver. No BS read more

Been going to these guys for years. I'm in the auto industry and can vouch for these guys. I've sent many friends and family here and everyone has been completely satisfied with their service. Prices are fair. Repairs are great. Customer service is exceptional. read more

Steed Auto Repair - New look on front of building. Almost missed it driving by. - Auto Repair Near Me - Buena Park, California

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These are my guys! Been going here for years, refer family and friends to them frequently

I've known this place for 20 years and they are the Most experienced and competent mechanics. The owners are friendly and knowledgeable about vehicles from hood to trunk and Everything in between!! I HIGHLY recommend them for all your vehicles needs!! read more

I came here for a break service. David was very thorough with everything. I will be back for other services! Nathan was also fantastic!

Came in with my Mazda 3 a while ago, it was making a strange noise when turning and the check engine light was on. David was very friendly and told me exactly what repairs were needed for my car and exactly how much each repair costed. He worked with me on different plans if I wanted to fix certain things now and other things later. After getting my car back, the car sounded and felt better. Will continue to go to these guys in the future! read more

I needed a mechanic in the area and had no idea where to go. I looked on Google maps and Steed came up pretty close to me. I read the reviews and decided to give it a try. It's always hard choosing an unknown mechanic, especially when you don't know much about cars. You could easily be taken advantage of. I'm so grateful that this was not the case! Everything from the phone call, to taking my car in, to getting repairs was above and beyond. Thank you to Dave! My car needs quite a few repairs, but Dave helped me figure out what to repair first and gave me a timeline for next repairs. Instead of making me feel bad for waiting on my car repairs, he was helpful and understanding. Service from phone call to finish was top notch and above and beyond. I will definitely be back. Thank you Steed! read more

Very honest. They have kept our 2000 Cadillac (mint condition) and 1995 Honda (collectible one) running for the past 10 years.

This is our second time at Steed Auto and the guys here are always so helpful, informative, and great to work with. We needed diagnostics done for an HVAC issue on our 2013 Hyundai Elantra GT. They understood our needs and time restrictions and worked with us on getting things done in a timely manner. They diagnosed the issue within a few hours, explained what needed to be done, ordered the relevant parts, and finished the job the next day! Very reasonable price and great service. read more

Always friendly, always quick to respond (despite how busy they are), and always honest. Been here twice before and will be here again if needed read more

Came in for a rear brake job (pads + rotors). All was well until I noticed some noise coming from the rear when braking. Brought my car back in nearly a month later and the guys at Steed found out one of the new rotors was defective. They got me replacement rotors and fixed the issue at zero additional cost. Great service and they recognize the value of repeat business. Highly recommended. read more

STEED AUTO is exceptional! John and his team truly cares for the customers! I have been coming over 5yrs+ and they're thorough! Customer service is AMAZING! If you message on YELP, they respond ASAP. I love this place so much and I recommend this place to everyone!!! STEED AUTO is the BEST!!! read more

Great customer service with the reasonable price. I would highly recommend to people who want to get thier cars repaired with the affordable price. read more

I honestly don't understand how this place has so many 5-star reviews. I started coming here after moving to OC and gave them multiple chances. I brought in several cars and had multiple jobs done, so this isn't based on just one visit. Over time, it became clear that they're overpriced for the level of work they provide. On top of that, the customer service is terrible. The attitude is very condescending -- lots of "I've been doing this for X years, so I'm right" instead of actually explaining what's going on or treating customers with basic respect. I constantly felt talked down to rather than helped, and questions were met with attitude instead of clear answers. That's a big red flag when you're trusting someone with your car and your money. I've since found a much better mechanic in the area (not naming them because I'm not trying to promote anyone). Huge difference in both pricing and how customers are treated. Just sharing my experience so others don't waste their time or money. STRONGLY recommend staying away from Steed. read more

Been going here and working with Steve for years. Honest and professional. Would recommend!

I would definitely recommend anyone needing a mechanic to come to Steed Auto Repair. They were very friendly and were able to get my car repaired same day. They were very fast and communication with them was done in a timely manner. read more

The counter person had some bad attitudes. I would not come back. The repair person was friendly.

These guys are super knowledgeable, friendly, skilled, and trustworthy. I wish I'd known about them sooner. At least I know them now. ^_^

Had a Smog Check done on our truck . Steeds again gave us the best service and price around. We always go here. They're so fast, friendly and best prices too! read more

Thank you BP Community for telling me about this place. I wish I had knew about Steed's since moving to BP instead of wasting thousands of dollars at the dealership! :( Been here twice and no stress. They're so friendly and honest and their prices are affordable. I appreciate Alex and the staff for explaining and breaking down cost of potential fixes. read more

Had my air conditioner and oil pan replaced in my Durango. The crew at Steed were quick to diagnose the problem, order parts and correct the issues. Pricing was on par with the other mechanics I had quote the work. Super friendly, respectful and honest. Appreciate the work. read more

I just read the rebuttal written by John, the owner of Steed, in response to the review I posted earlier. John's rebuttal is riddled with three blatant falsehoods. Falsehood #1 John repeatedly claims that before initiating the service, he informed my wife about the significant price increase and that she explicitly agreed to it. This afternoon, I wrote my review about Steed from my office, and my wife was completely unaware of it. After reading John's rebuttal at home just moments ago, I asked my wife, not mentioning about the review, "Did the shop inform you that the price had increased significantly when you went for the oil change?" She firmly said, "There was no mention of the price increase issue at all. I simply told them, 'Please do the oil change, but skip the tire rotation.'" Her response remained consistent, no matter how many times I asked. There is no possibility that my wife would misremember an event that happened just two days ago, nor does she have any reason to lie to me. It is truly disheartening to witness such deceit when there was not a single word exchanged about the service price between my wife & shop. Falsehood #2 John states that I repeatedly used the words "rip-off" and "thieves." I never accused him of ripping me off, nor did I ever call him a thief. Instead, I simply asked, "If you were a customer and saw the price for the exact same service rise from $78 to $180 in less than two years, would you find that reasonable?" "rip-off" and "thieves." might be words in John's head. I fail to understand why he would falsely attribute words to me and then use them to discredit me. Falsehood #3 John accuses me, as a side note, of engaging in the conversation with a bad attitude. However, it was John--not I--who first raised his voice, responded with irritation, and spoke in a confrontational manner. I was told "Go to elsewhere if you don't like it!" This was the customer service I received today from Steed. ------------below is my initial review----------- We recently had an oil change at this shop. When my wife brought back the invoice, I was shocked. The labor charge for "Lube, Oil, and Filter" had been $78.58 in both February 2021 (four years ago) and June 2023 (one year and ten months ago). However, on this recent invoice, it was listed as $180.96--an increase of 2.3 times in just one year and nine months. The total invoice amount was $286.00. Since I had received the same service multiple times in the past at this shop, I called them and spoke with the owner to verify the amount. The owner confirmed that the price was correct. He claimed that they had been undercharging in the past (which I found hard to believe) and that the current price was their actual rate. He also insisted that they had clearly informed my wife about the price increase before proceeding with the service and that she had agreed to it--so what was the issue? This is not a new shop for us; our family has been coming here for nearly 20 years. My wife, unaware of the past pricing, simply trusted my recommendation to go there and agreed to the service, assuming it was fair. But isn't mutual trust the foundation of any local business? I asked the owner, "If you were the customer, would you accept a 2.3-fold increase in labor costs within less than two years?" His response was that pricing adjustments are part of business, and since they provided a quote that the customer accepted, there was no problem. Then, in an irritated tone, he told me that if I didn't like it, I could go elsewhere. Throughout the conversation, I remained polite and respectful, trying to express my concerns rationally. However, the owner repeatedly interrupted me, raised his voice, and displayed a dismissive attitude. He provided no reasonable justification for the price increase nor any effort to explain it calmly. While it's true that pricing is at the discretion of the business owner, I believe this is no way to treat a loyal customer of 20 years. Instead, I was met with hostility as if I were the one in the wrong. It was an unpleasant experience. As I ended the call, I simply said in a calm tone, "You are an ill-mannered person." I will never return to this shop. I will also make sure to share this experience with others in my community. (*The entire conversation took place in Korean.) read more

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My husband's family has been coming here for years and when I moved out to Anaheim they have been a go to! Everyone is truly so kind and friendly and as a woman I have never felt like I am being offered unnecessary services. Will continue coming here for all my auto repair needs! read more

Responding to John P's response to my response: Hey John, I didn't do a Google search before coming to your shop because I thought yours was a professional honest shop that knows its stuff. Obviously, I was wrong. Plus, the 2 minute Google search comment was for you, trying to rob people like me of $178 to do a 'diagnostic' when Google says the need to do such EPS reset is commonly needed after replacing all old tires with new ones. Are you telling people that "28 years of experience" and the 'professional' at your shop didn't know this? If true, that's sad! If not, total dishonesty! read more

Great customer service. Greeted by a nice welcome. Went there for a smog check and the job was done quickly.

Took care of my smog on my sprinter 2023 170ext Didn't have to pay a crazy price I got down the street just because looks big in size! I will always come back here, recommend to all my sprinter friends too. read more

AVOID STEED! Their customer service is absolutely terrible. Cost of service is on the higher side compared to others, so avoid them based solely on pricing is enough. The first few visits were fine, but over time they became increasingly rude and unprofessional (very damn strange behavior imo). In any case, they "recommended" a massive repair without providing any clear diagnostics or explanation. Overheard how they spoke to another customer about scheduling and pick up, straight up rude. I took my car to a trusted mechanic nearby (recommended by a friend), and they were genuinely confused as to why Steed would blindly suggest such an expensive and unnecessary repair! I will never bring my car here again. read more

Great services, there were able to help me with my front brakes and went the extra mile and discovered a nail in my tires

The car repair skills may be good, but it may cost more money than expected. If you feel uncomfortable, don't go again. If you think they're good, you recommend it. read more

They have the best service, they are honest, they garantee work. Friendly staff. I have been getting my car kia rio, my truck dodge dakota, my moms car honda civic, and My dads 30 year old BMW serviced for 25+ years. I have always had excellent experience with Steed and all the gentlemen that work here. read more

The Steed Staff, David & Alex, and their entire Awesome Team continues to treat me with kindness & respect and has always provided me 5 star Services by repairing my 2 Honda vehicles in a timely manner, keeping me posted throughout the day, and giving me fair prices for parts and labor. I highly recommend Steed Auto Repair because they Treat You Like Family and will not steer you wrong; They are all Trustworthy! read more

All the positive reviews are on point. Brought in an older family vehicle for an oil change. But knew the car probably needs additional work. They did a thorough inspection and gave a reasonable estimate for recommended repairs as well as rating each repair by how soon it should be addressed. Honest, reliable - great and friendly service. read more

I took my 2021 Toyota 4Runner here for an alignment after lifting the frontend ~1 inch and having two terrible alignments at a tire shop where I got my tires. They validated that my alignment was indeed pretty messed up which I could tell by driving it and also just by looking at the adjustments themselves (alignment cams and tie rod changes made no sense). They fixed it up perfectly and now it drives better than I even remember! I also looked at the adjustments themselves when I got home and they just made sense. I could tell a tried and true process was followed and the tech took into consideration the symmetry of the whole vehicle and how it would handle. It's one of those bitter sweet moments where you are happy how good it is now but also realize how long you had to go without it lol. I would highly recommend getting an alignment here and especially if you've modified your suspension. I also have stock tires at the moment, but from my conversations with them if I wanted to put bigger tires they would help me fit them and move them away from places they might rub (such as the body mount) while maintaining good specs. It's refreshing to find a shop with solid techs that know how to actually use the high tech equipment they have. Just because a shop has the alignment equipment, doesn't mean they know how to actually align a vehicle or how the different specs affect the vehicle handling. The techs at Steed Auto Repair know how to actually align a vehicle and seem to have a good process. I feel like some shops might just fiddle the knobs until things "turn green" and not actually drive the vehicle before or after or think about the symmetry from left to right. As an example, Steed even gave me 0.4 deg of higher caster on the passenger side to account for the road crown. So it tracks straight and handles like butter. They charge a small premium for vehicles with modified suspension, but if you paid all that money for new shocks and springs or whatever, might as well get it aligned by good techs so it drives as good as its worth. And the tire shop I went to before charged a comparable rate and my vehicle felt terrible to drive (possibly even dangerous) even after their second attempt. So you do the math. Shoutout to the people at the front desk also (David and a couple other guys I didn't catch their names), very friendly and nice and could speak to what I was looking for. read more

Really great customer service and they're very efficient and affordable, highly recommend!

I went to Steed auto repair for the first time because a friend recommended it. The previous place I used to go to closed down because the owner retired. It's hard finding a shop that you fully trust because I always feel like I'm getting ripped off by a mechanic. I think I've been watching too many bad stories on 60 minutes lol! Anyhow they got me in within an hour for an oil change which was appreciated because I didn't have an appointment. After about 10 min of work they called me into the garage to show me what they thought were immediate problems, and things to keep in mind for future replacement or fixing. They were very thorough! I decided to have them rotate my tires because the ones in front were getting bald. It was a small fee but I didn't mind. Once they found out I was gonna get new tires soon he told the mechanic to not rotate the tires. Basically he said it's a waste of time and to save my money! Awesome! They finished within 25 min. It was a clean job and I appreciate the kind customer service. I'll def be back! read more

These guys do consistently good work and are very honest -- I was very impressed with that specially where everywhere else I go they try to up-sell me. They have great customer service, and had good referrals for me. Will definitely be coming here from now on! read more