Great customer service! They explained everything in terms I can understand (I have very little…read moreknowledge about car repair) and even offered a ride home while I waited for my truck to be fixed (I live 5 min away). I will definitely be returning here for any future repairs

I brought my 2023 Chevy Camaro 6.2L V8 to Steed Auto Repair to diagnose a squealing noise under…read moreacceleration. They correctly identified the issue as a noise coming from an aftermarket air intake, but then attempted to charge me a massive overcharge of $1,300 to replace it with a factory unit.The factory GM air box assembly actually retails online for around $200-$250 and takes less than an hour to swap. Charging a $1,000+ markup on a simple plastic part and basic labor is completely unacceptable. I feel like they saw a girl coming and tried to take huge advantage. I feel like this place is a bit on the shady side. I paid my diagnostic fee of $178 and took my vehicle elsewhere. I highly recommend getting a second opinion and double-checking part prices online before agreeing to any major work at this shop

5 stars Francis at Full Service Auto & Transmission Repairs…read morein La Mirada did a lot of work on my 2007 GMC Yukon XL and he nailed it. He replaced the radiator and water pump, repositioned the external transmission cooler, and replaced the tail housing gasket on the transmission. My truck has never run cooler transmission temps than it does now. Francis is very knowledgeable and actually understands how these older trucks heat up when you're towing or sitting in traffic. He explained what he was doing and why instead of just slapping parts on. If you need cooling or transmission work done right, take it to Francis.

On April 3, 2026, I dropped my car off at Full Service Auto & Transmission Repairs for what should…read morehave been a simple repair -- replacing the skid plate. I found Francis through an online search because of the many positive reviews, and during our first interaction he was friendly, professional, and seemed very knowledgeable. He ordered the part directly from Acura and quoted me a fair price. My car was ready the following day, but when I arrived to pick it up, Francis informed me that my vehicle had been involved in an accident while in his care. He explained that another driver had been speeding through the parking lot and crashed into him. He gave me the other driver's information, and I contacted him immediately. The other driver gave a very different version of events. He stated that he was backing out of a parking space and did not see Francis. He also told me that Francis provided his driver's license information but refused to share insurance information. Now, more than a month later, I still have a damaged vehicle and have not received insurance information from Francis despite multiple phone calls, text messages, and outreach from Mercury Insurance. I trusted this shop to take care of my car, not return it to me in worse condition and leave me responsible for a $500 deductible. What has been most disappointing is the lack of accountability and urgency. Francis acted as though this situation was not a major concern and repeatedly assured me that the other driver would "take care of it," which has not happened. According to the other driver, Francis even asked him to change the story about what happened. I chose this business because of its strong reviews and the image Francis presents, but my experience has been extremely stressful and disappointing. I believe customers deserve honesty, transparency, and responsibility when their vehicle is in someone else's care.

The customer service has been so good! I highly recommend Alex's Auto Repair…read more Alex and Martin are both excellent!

They could have easily charged me for a diagnostic fee and yet they didn't. every time i've come…read morehere they've only been trustworthy and pretty fair with pricing.

I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

I brought my car in here for a diagnosis because the car wasn't running properly and the check…read moreengine light came on. I was told that I needed a new engine and it would be like $6000. I got a second opinion and found out a tensioner in the timing chain had broke, and that was it, they rebuilt the timing system and I'm back on the road for less than $2000. I wouldn't trust them to change my oil.

Found an honest and reasonably priced mechanic ! Ion my first time in this shop, I talked to…read moreAhmed about my 2004 Honda accord A/C problems, he diagnosed it as needing a new compressor (another mechanic had already told me so). They replaced the compressor for a lower price then other quotes and the problem was resolved promptly. Both Ahmad and his mechanic Marcelo were very helpful, pleasant and respectful. Thank you Ahmed. I will continue to take my car to you guys

I came here to get my brake pads replaced and had a solid experience. The shop itself was super…read moreclean and organized. Communication was great. Shop was responsive on Yelp and actually returned my calls, which I appreciated and made things easier to plan out. The price I was quoted over yelp was exactly what I paid in person. Friendly and easy to talk to. I felt comfortable leaving my car there. He also mentioned that they use higher quality break pads which is always good to hear. Overall, smooth and straightforward. Good communication, fair pricing, and a clean shop. Would come back 10/10.

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

I drove from Arizona to get some maintenance done. They did a terrific job working on my car.read more

This place is GREAT! Great service and they make it easy to understand. They know everything about…read morePrius models! It was great learning about my car and the many options available. I drove down from north of San Francisco just to get them to do the work and I'm so happy I did! After the service they even cleaned the engine bay after the engine service and it looks almost brand new! I'm very happy with their service, pricing and ability to work around my schedule. I'll be driving down again soon for the next service and to get some customizations done too! Can't wait!!

I had a really great experience at this shop and honestly can't recommend them enough. A few weeks…read moreago, my catalytic converter was stolen, and I had it replaced at another shop. After that repair, my check engine light suddenly came on--even though it wasn't on before. The first shop told me it was a problem with the mass air flow sensor and tried to charge me to fix it, which didn't feel right to me. So I decided to come here for a second opinion, and I'm really glad I did. The mechanic took the time to properly diagnose the issue and walked me through everything step by step. Within about an hour, he figured out that it wasn't the air flow sensor at all--it was just a blown fuse. That alone saved me a lot of money and potentially from being overcharged elsewhere. What really stood out was the honesty and communication. He explained clearly what went wrong, didn't try to upsell anything, and made sure I understood the situation. On top of that, he even aired up my tires for free, which was a nice touch. Fast, honest, and affordable service like this is hard to find. I'll definitely be coming back and recommending this shop to others.

Amazing service, quick (10-15min), affordable, friendly staff, professional - highly recommend! I…read morebought a lightly used tired that looked practically new for half the price out the door of what I was quoted at American tires. I had a concern that maybe the price was so good because they were using tires that were patched or something but nothing could be further from the truth! They shared were they source their tires from and rest assured you're getting a great deal for sometimes practically new tires. These guys and girls are the real deal. They have earned a life time customer and my trust to send my friends and family in the future!

Had a nail in my tire, causing a slow leakage of air. The young man at the desk was very…read moreinformative. Told me I have a lot of life on my tires. So he suggested patching the tire, instead of plugging it. Asked estimate on tires, so I know a ball park fig for in the future. He the gentleman at the desk looked up all the info and came to waiting room , sat down and explained two separate tire brands, mid price range for my Equinox. Left me the print out. And my car was ready! Took about 30 minutes. I felt good! Cared for ... not put through the wringer. Throwing my hard earned money away... The garage worker came over and told me to have a good day and thanked me. I will be back for my breaks and struts/shocks... Thanks again EV

After being stranded on the side of the road, I needed my car fixed at an affordable price. We…read moreoriginally thought we'd have to replace the entire Thermostat Housing Assembly which was going to cost us $50-$80 just for the part. Thankfully, while we were on our way to buy the part, Mr. Veraj called us to let us know we actually only needed a simple connector which cost us less than $25 instead. He then lowered the cost of his labor he'd quoted since it would be a simpler fix as well. He was very friendly, helpful and fair. We would definitely recommend him to friends and family. The shop is also conveniently located just a block from downtown Fullerton. Lots of parking and space for the tow truck to drop off a vehicle.

Jesse is the reason my cat is alive…read more Last weekend, during the Garden Grove toxic chemical evacuation, my tuxedo cat decided that the undercarriage of my cousin's Tesla Model Y was a great hiding spot. It was not. He was wedged in there for 12 hours with no food, no water, and zero litter box access. He was absolutely losing it. I ran through every option. Fire department? Busy with the actual chemical explosion rattling all of OC, fair. Animal control? Ghosted me. My cousin, currently out of the country, tried Tesla Roadside Assistance through the app. Tesla's answer: their technicians are not trained to rescue animals. Noted, but deeply unhelpful in the moment. Two other mechanics passed too. Jesse was my third Yelp attempt and my last real option. He showed up within two hours, no fuss, and got straight to work. He tried everything - the frunk, underneath, removing the right wheel - methodically working different angles for an hour and a half because my cat had chosen the most inconvenient possible position to be chonky in. Jesse stayed patient the entire time and got him out safely. My cat is home. He is fine. He is completely unbothered, as cats are. Jesse showed up when nobody else could. That is not something I will forget. Oh, and his prices are insanely reasonable. If you need a mechanic who will actually show up and problem-solve, Jesse is your guy.

I paid Jesse $120 toward motorcycle service, and apparently accepting payment was the only part of…read morethe job he was interested in completing. I had ordered a part and was waiting for it to arrive, so about a month passed. During that entire time, Jesse never contacted me to ask whether the part had arrived or to follow up on the work I had already paid him to do. I eventually had to reach out to him myself. Over the following three weeks, I sent multiple text messages and called several times, all of which were ignored. After getting nowhere, I called from a different number--and suddenly Jesse answered. His excuse was that he had been "busy." I asked him to send me my money back and he hung up and blocked my number. In total, nearly two months passed after he took my money with no communication, no follow-up, and no attempt to complete the service. Being busy may explain a delayed response. It does not explain ignoring a paying customer for over two months while continuing to keep their money. That is not poor time management; it is poor business practice. There was an $80 diagnostic fee, so technically I am only out $40. Financially, it is not a huge loss. Professionally, however, it says everything I need to know about this business. A reputable business does not take payment, fail to complete the agreed-upon service, ignore every attempt at communication, and then offer excuses only after being reached from a number it does not recognize. The motorcycle needed a diagnosis, but the bigger problem turned out to be the business itself: unreliable, unresponsive, and completely lacking in accountability. I would not trust Jesse with my motorcycle again, and I certainly would not recommend paying him anything upfront.