As I head to the Chryslers at Carlisle Event again this year I feel that it wouldn't be right if I didn't talk about my experience with Steer and Gear from last year. I bought a rebuilt power steering pump from them at this event last year. When I installed it on my 1974 Plymouth Barracuda it leaked very badly or so I thought it did. I called them up and they paid for me to return it and send me another one. Since I had another old pump that needed rebuilt I sent it along as well. When I received the two pumps I put one of them on the 1974 and stored the other one for future use. The one that I put on the 1974 leaked as well but not as badly. I called them again and they told me to send this one back as well for a replacement and they would pay for the shipping. They assured me that they run all pumps for at least an hour to make sure that they don't leak. After talking with them, I wanted to be sure that it wasn't something on my end that is leaking. I checked everything closely and found that my 51 year old power steering hose would tighten up but would not seat into the pump. After purchasing a new power steering hose there were no more leaks! I did contact them and apologize and admit that the leak was on my end. They were decent about it and I Would do business with them again. I have to hold Myself to the same standards that I held them to and this one was my fault. I give good ratings when it is deserved and bad ones when it is required. If you read my ratings on Metropolitan Restoration Services in Hartleton, PA you would see that I say what I mean and I mean what I say! read more

The customer service of this company is very poor. After much wasted time, I had to go with another company. I contacted Steer&Gear by phone to order a Mopar power steering gear with the "Modern" firm feel and stops for use with a fast ratio Pitman arm. I spoke to Carmen, who seemed familiar with the application. I was told it would be a few weeks for them to build a gear to those specifications and ship it to me, then I could return my core to them. For my project stage, the timing was okay, so I placed the order. Shortly after that I received an email with my invoice from Linda confirming that it would be a few weeks, and she would call for payment when ready.  About eight weeks later, I had heard nothing yet, and was ready to install a gear, so I contacted them for a status.  I received a reply from Carmen that my gear was in the works and would be read at the end of the following week. I also got a message from Linda stating the same. Over two weeks later, I still had not heard anything and the gear had not shipped. I canceled at this point with Carmen. Oddly, he didn't seem to care. I contacted another company, had a firm feel gear delivered within one week at half the cost and no core required.  The new gear works fine and the other company provided excellent customer service and communication. read more

Very nice and helpful people. Linda and Carmen both take the time to talk to you and answer all your questions. I got a gearbox and a coupler rebuild kit and I really like both. My 64 steers like new now. read more

Overcharged for the part, which I paid based on convenience of ordering, but also overcharged for shipping. $18 for a couple of seals that could have been put in an envelope and mailed. Would not order from again. There are other sources. If you do order, get a firm shipping quote prior to ordering. read more

Steer and gear replaced my gear box 2 week later it was leaking. Took the truck back been there 3weeks and all the old man keep saying is Iam going try to get to it. This place has no garage and blames the weather on everything if u wanna waste time and money go there. They aim not to please read more

I went to them to fix my steering box and less then 3 months later my pump is leaking wouldn't recommend going to them at all. I usually go to power steering specialist in Westerville. I went to steer and gear because they offered me a price that was 500$ less. Guess u get what u paid for 1800$ wasted read more

Stay away from this crook. I ordered a steering gear from this con artist and it became defective almost immediately after installation. The part was returned to owner at Steer & Gear and owner acknowledged he received the part. Later after i called him, he lied and told me that the part never arrived and UPS lost it. I told him to please send me another one and follow up with UPS about the lost item that he lied about having and then he did not have it. His response to me was " i will look into and call you back ". MONTHS later i kept calling him back as we were going back and forth finally he said '' i will call you back right after i get in contact with UPS ". He never called back. I called him back 3 months later and i demanded he make another steering gear for me as he lied about the first one. He laughed over the phone at me and said " its to late for you to do anything to me because to much time has went by for you to dispute your credit card charges, and i wont do anything to help you now! ". He literally told me that. I am sure he thinks this will be the last he hears of this con game he plays. I can assure him it wont be as this business has a lot of similar reviews all over the internet. At a time of Covid19 I AM SURE he has received government help to stay open. However with these con games he plays and then laughs at you after he has played you, I will see to it that his criminal practices MUST AND WILL CEASE! I will devote all my time and efforts to see that he does not do this to another unsuspecting individual. Meanwhile, take heed to this review and warning, do not even think about using this company. Stay away, stay far far away from this crook. He will take your money, sell you a faulty part, and laugh at you over the phone if any problems come up with his faulty workmanship. YOU HAVE BEEN WARNED. read more