Yikes! Make an appointment or be prepared to wait at least 2 hours for service. I've gotten an oil…read morechange and new tires here and the service was professional but their team is shorr staffed.

They made me wait an hour and a half for my oil change only to tell me they don't have my oilread more

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Great customer services excellent and friendly. Had our brakes replaced and transmission fluid…read morereplaced. The pricing was fair. They did a great job and were thrifty.

Probably the only honest mechanic in Columbus. I had a severe oil leak in my car after an oil…read morechange at a local quick oil change shop. The manager of the oil change place claimed that my car was old and that it wasn't their fault. I initially took my car to a different shop for a diagnostic, and that shop claimed the oil cooler was broken, and quoted me $3700 to fix it. I was floored by this, because the online quote from the same shop was $500-650. After they refused to budge, I found Ernie's who gave me a far more reasonable quote for the same repair. I had my car towed there, and got a call from Ernie's almost immediately. Imagine my surprise when Ernie's said that whoever had changed my oil had left the o ring off, and that's why it was leaking oil. The first shop had missed this obvious issue, and proceeded to quote me an exorbitant amount for a repair my car didn't need. Ernie's fixed it and I picked my car up the same day. I have had no other problems. Total repair was $16. Unfortunately for Ernie's they now have a customer for life. :) Save your time and come here first. Soon to update my profile with a review of the first mechanic and oil change place. :)

Ernie's took care of my check engine light on with no problem, and no concerns from me. Been going…read moreto Ernie's for over a year and they are my "go to shop". Thanks for taking care of my truck and doing it right.

If you want an arrogant tow truck company, this place is for you. The Rhodes scholar that answered…read morethe phone that could not figure out the 3 letter combination of my license plate, seems to think he's better than everybody else.But can't understand three letters. After saying the letter GPS multiple times I even did it using words for each letter after the third time he finally got it. His sarcastic comment that's why the phonetics alphabet was created. Well, you had to be paying attention to pick up that alphabet and obviously you were not. When I told him I would call another tow company as it might work better. He said that no tow company would do it. Let me tell you there's plenty of tow companies in Columbus without the overpriced snark. The person that came enjoyed the tip on top of the charge. I will honestly recommend anybody other than this company. The other gentleman was less expensive, there sooner and very friendly.

Quick response, reasonable price, fast towing, easy payment. What more could I ask for? Thank you.read more

As I head to the Chryslers at Carlisle Event again this year I feel that it wouldn't be right if I…read moredidn't talk about my experience with Steer and Gear from last year. I bought a rebuilt power steering pump from them at this event last year. When I installed it on my 1974 Plymouth Barracuda it leaked very badly or so I thought it did. I called them up and they paid for me to return it and send me another one. Since I had another old pump that needed rebuilt I sent it along as well. When I received the two pumps I put one of them on the 1974 and stored the other one for future use. The one that I put on the 1974 leaked as well but not as badly. I called them again and they told me to send this one back as well for a replacement and they would pay for the shipping. They assured me that they run all pumps for at least an hour to make sure that they don't leak. After talking with them, I wanted to be sure that it wasn't something on my end that is leaking. I checked everything closely and found that my 51 year old power steering hose would tighten up but would not seat into the pump. After purchasing a new power steering hose there were no more leaks! I did contact them and apologize and admit that the leak was on my end. They were decent about it and I Would do business with them again. I have to hold Myself to the same standards that I held them to and this one was my fault. I give good ratings when it is deserved and bad ones when it is required. If you read my ratings on Metropolitan Restoration Services in Hartleton, PA you would see that I say what I mean and I mean what I say!

The customer service of this company is very poor. After much wasted time, I had to go with another…read morecompany. I contacted Steer&Gear by phone to order a Mopar power steering gear with the "Modern" firm feel and stops for use with a fast ratio Pitman arm. I spoke to Carmen, who seemed familiar with the application. I was told it would be a few weeks for them to build a gear to those specifications and ship it to me, then I could return my core to them. For my project stage, the timing was okay, so I placed the order. Shortly after that I received an email with my invoice from Linda confirming that it would be a few weeks, and she would call for payment when ready.  About eight weeks later, I had heard nothing yet, and was ready to install a gear, so I contacted them for a status.  I received a reply from Carmen that my gear was in the works and would be read at the end of the following week. I also got a message from Linda stating the same. Over two weeks later, I still had not heard anything and the gear had not shipped. I canceled at this point with Carmen. Oddly, he didn't seem to care. I contacted another company, had a firm feel gear delivered within one week at half the cost and no core required.  The new gear works fine and the other company provided excellent customer service and communication.