I've been shopping at Once Upon A Child for over five years, and they've always been one of my…read morefavorite places to shop for my kids. Their selection changes constantly, so there's always something new to find, and the prices make it much easier to keep up with growing children without spending a fortune. The staff has always been friendly and professional whenever I've visited, and I've personally never had a negative experience. If you're selling items, it's important to remember that this is a resale business. Of course we'd all love to receive top dollar for our gently used items, but the store has to purchase inventory, cover operating costs, and still be able to resell those items at affordable prices. If the offer doesn't work for you, you can always decline it--there's no pressure. Overall, I highly recommend this location for anyone looking to save money on quality children's clothing, toys, shoes, baby gear, and more. It's been a great resource for my family, and I'll definitely continue shopping here.

Business is offering free items in exchange for good Yelp reviews on a local moms group on FB…read more I was struggling to keep up with the constant size changes every 3 months for my lil one. Took some of his 0-3 and 3-6 month clothes here and they wouldn't take any of them even though some of them were ones I had bought from that store before he was born. They sure as heck wanted all the toys he had outgrown though, offered me $10 for them I took the whole lot back home and put it on Marketplace for $20. It was gone within the hour.

Kind respectful women! Easy to work with and They always greet me first thing and they have great…read morehigh quality items

Super duper small!! Not much selection. Owners were super nice and helpful!! Parking is easy to…read morefind.

Went to find a pageant dress for my child and I would not come back to this place again looking for…read morea dress. They are looking only for a sale...tried tricking me into thinking that a 18 month dress was a 4! One dress had marks on it and they tried pushing dresses that were obviously too big and too small on my child instead of trying to find one that actually fit and kept saying everything looked great when it indeed did not...Not recommend at all...

A big rip off on prices sells dress for 3x more then worth and when confronted lies. Sells damage…read moredresses

EVELYN at the cash wrap has a very nasty disposition. Not only did she skip me in the cash lane but…read morealso wanted to go back and forth with me in front of other customers. I was standing in line, with no one behind me initially. I'd already been having a bad day. I didn't hear her call me, so she skipped around me. When I noticed the people who just walked up walk past me I walked up to the cash wrap and she said "your gonna have to get back on line because you didn't come". She still hadn't rang anything up for them, could have easily taken me. Instead she chose to be a snotty bitch, making little remarks, talking to me in a condescending manner. I eventually blew up. Evelyn needs to be evaluated a little more closely in regards to how she deals with customers. Zero star customer service experience DECEMBER 1,2025 around 5 pm

I worked at this location for a period of time... my experience was very disappointing, toxic, and…read morenegatively affected my mental health. One of the managers consistently took extremely long smoke breaks, she was rarely available when needed, and spent most of her time in the office on Facebook, or on her phone talking to her wife.. rather than helping the team on the floor. This made it difficult for employees to get the support we needed during busy shifts. The store manager Kim white also heavily contributes to a very toxic work environment. ( everyone feels this way but nobody will step Up to her) Kim white often shows clear favoritism toward certain employees while treating others extremely unfairly, she would talk about certain employees to other employees, and often got on the store microphone to openly embarrass employees when we had simple questions or concerns, which created tension and and uneasy work environment. Sue, Leanne and kaylan are wonderful managers and deserve more respect than they receive. Many of us regular workers tried to do our jobs well, but the lack of dependable leadership and professionalism made it an unpleasant and stressful place to work. I hope the company takes feedback like this seriously and addresses these issues so that future employees have a more positive experience, but I also think it's important to shed light on toxic work environments and work place mental and verbal abuse, I will also be leaving a review on yelp and I've sense contacted corporate, unfortunately I don't recommend this certain location for anyone looking for future employment.