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    Steinway & Sons

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    Ask the Community - Steinway & Sons

    AZ Piano

    AZ Piano

    5.0
    (12 reviews)

    We were looking for a piano to start practicing with and learning at home and found the perfect…read morebuying experience with Jason at AZ Piano. It felt like a true one-on-one consultative experience in which Jason spent plenty of time demoing different options for us to hear while also providing informative feedback on differences between the models. Further, as a beginner player, Jason also recommended a few good resources to help aid in acceleration of the learning curve via books and local teachers. We ultimately opted for the Kawai KDP120 and are very happy with the purchase in terms of the level of service we received and the sound quality of the piano. AZ Piano prices were also better than any advertised sales online so electing to purchase from AZ Piano felt like a win-win experience. Jason loaded the boxed piano right into the truck for us and setup was a simple process once we got it home. I will be back in the future for any upgrades and would recommend AZ Piano for anyone interested in upgrading their current piano or purchasing their first.

    I purchased a brand new Kawaii K500. The employees are very knowledgeable and helpful. I was able…read moreto spend time (over an hour) playing and comparing pianos in a stress free environment. They have financing options and Jason the owner makes the process smooth. If you're looking to bring home a brand new piano or previously owned piano...there's a great selection waiting for a new home to make memories! Thank you Jason and the AZ Piano Team!

    Stilwell Pianos

    Stilwell Pianos

    5.0
    (20 reviews)

    I purchased a piano from Stilwell, based solely on the online description and video, and honestly,…read morejust PRAYED it wasn't a scam! It's not! They allowed me to make an offer; worked with me on my price range; and the delivery was pretty good too (they contract deliveries with other companies.) I don't dream of owning "things," typically, but it has been my long-time dream to own a grand piano, and Stilwell made that happen for us!

    One word - exquisite…read more I've been playing my whole life and I'm an actively gigging musician. I grew up with a baby grand in my home and planned to purchase my own instrument when I grew up. That day finally came a few years ago at Stilwell Pianos. Acoustic pianos are incredibly complex analog instruments that are sensitive to changes in temperature, moisture, and numerous other factors. Because of this, it's impossible to pick a piano just by brand and model if you're specific about the action (touch) and intonation (sound). For experienced players, you have to play it to know if it's the one. I went to several stores in town. Most were staffed with pushy sales guys trying to land a Steinway sale using every trick in the book to create urgency and assume the sale. This bullshit doesn't fly with me and ruins the journey. I first visited Stilwell at their old location. Michael introduced himself, inquired what I was looking for, and let me explore on my own. No tactics, no pressure selling, etc. It took probably 4 trips over 6ish months before he had the right inventory for what I wanted. The buying process was straightforward from there and they used Max Piano Moving (best guys in town) for transport. Whether you're a seasoned professional or looking for your child's first piano, can't recommend these guys enough.

    Guitar Gallery

    Guitar Gallery

    4.6
    (67 reviews)
    $$

    I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

    The place is totally closed, shelves empty and it's boarded up. Although online shows open and no…read moremention of closing or moving

    Steinway & Sons - pianostores - Updated June 2026

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