Charged $5 just for use of their polish. The polish I chose was obviously cheap and old but it remained sticky and undry for hours. My nail polish looks terrible. They were extremely sneaky by charging me extra and forcing me to give an extra tip. Very disappointed and I will not return. read more

Stella Nails - Nail Salons Near Me - Summerville, South Carolina

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Who is the owner of this location @ Wescott? The first visit Saturday before Mother's Day was ok so I called & set appointment w/ the same nail tech Charles who did my gel mani Svc b4. Background: please keep in mind I am used to being serviced by a nail tech who cares about the health of my nail & cuticle. However for medical reasons she was out and had become unavailable for months. I knew I should need to find another nail tech. Smh So I called the business 10 days later to set up a same-day gel mani appointment on the phone with the same nail tech Charles (as it Had begun cracking & peeling). He set the appointment w/me for within the hour as he was servicing another client. About 2 minutes away I called to see if he would still be able to service me & he said yes. Once I arrived he was ready for me and begin immediately. Please know that this time I was not aware, but at the end of the service I told him I wanted to speak with the manager. He told me he was the store manager. I didn't ask to speak with the manager over him or the owner. His reply was the owner was not there & he refused To call the owner & refuse to tell me "her" name. I asked him when he was cutting my dead cuticle to not pull The nippers away because it caused my skin to peel last time & also that he caused my left index finger to be sore for three days. (That think it was fine before the gel mani & tbh I think he'd pulled too deeply & caused an infection.) After I did lots of cleaning sanitizing, Neosporin & Band-Aids at home it was OK by the third day. Fast forward to my second visit= today. After He e-filed to remove the DND gel polish from my nail that he applied about 10 days prior, he wrapped w/ acetone cotton& foil. Then he pulled the e-file out to remove the remainder of the gym. I express that other nail techs have been able to just sprayed with the cuticle pusher and safely remove all the gel polish without affecting my top layer of nail. He then finished one hand and Reapplied acetone foil to my left hand. He left the foils sit on my left hand for a good hour and never told me how long I would need to soak. He never told me that he was going to begin and finish servicing another client fully to completion. He must've also told some of the other employees in their native tongue that the only apply regular polish instead of the gel polish we had discussed. It took over two hours for my service-unbelievable. "Manager" Charles said he told me that he was going to service another client. I told him I never heard that. Perhaps he's used to lying & changing his story because at the end he said we set a different & earliertime for our appointment then we had agreedHe stuck with that story. I calmly explain to him that with all that happened he did not communicate well, he was very muffled & mealy mouthed sounding & I had to ask him to repeat several times. I speak multiple languages so I know what that's like. However, there was some foul play here. For my inconvenience I told him I should only pay 10% off, but Charles refused to discount my service. I always pay and never take advantage of not paying, but this was..ridiculous & unacceptable. I told him I am not pleased and would be leaving a review. I left my phone number for the owner to call me. Displeased. read more

Usually I get my nails done with no problem. The last two times have been awful. I had a appointment at 6:15pm. Arrive a but early . Still I waited no problem. They took me back 5 minutes after appointment time no worries. I didn't care. After having the tub overfilled water coming out and waiting 45 minutes I took my feet out of the water and left I felt so dumb sitting there and no one helping me. Or even telling me its going to be a bit. I cannot believe this. I wasnt a walk in I called made an appointment. So unprofessional if you cannot handle a client that made appointment you could of told me instead of waiting . I am so bummed but I will not be coming. Do not ever tell me to wait after the fact the girl was getting a nail polish for the guy that was doing someones nails. He is capable of getting up himself and getting it . Thanks for the prune feet and waste of time. read more

I've been to many nail salons. I love a great mani/pedi. This place, although new, each time has seemed in a rush to get you in and out. You don't get to soak long and I've had better attention to my toes and fingers in the past. The cost of mani/pedi's here in SC is almost $15 more than they are out west, but in my experience at this salon, you don't get half of the service you do out there! The ambiance is nice. A lot of TV's for you to watch, the massage chairs are new and some of the best I've ever sat in. The design of the salon is very upscale and aesthetic. If the service can improve, I would say this could be hands down one of the best salons in the area, in a prime location. read more

The salon is nice and clean. I like the look, but I barely had time for my feet to soak before they were pulling them out. I had asked for the spa mani/pedi which was $43. She also talked me into getting my eyebrows waxed....which I needed, but when she talked me into getting gel nail polish, and I asked how much, she held up 3 fingers and said $3. When I went to pay, I almost had a heart attack when she told me the price. When I questioned the price she said, I told you $20. Big difference!! I probably won't go back because I felt like she took advantage of the fact that I had trouble understanding her. And my mani/pedi didn't last as long as I think it should have for $63. read more

Seems a little pricey, but a friend lives close to we went here. We only did pedis and it felt like we were rushed through. If I'm paying $35 to get a pedi, can we please make it worth it? Having my feet rubbed is delightful and I'm paying you to do it. I don't care about your warm (HOT) towels or the sugar scrub or whatever.. just rub my legs and feet. You don't even have to talk to me, just massage. Actually, the ladies doing the pedis didn't speak to us at all other than "sit here" and "you want this color?" Despite the shortness of the massage and how rushed the pedi felt, the massage did feel good while it lasted. When the lady painted my toe nails, she made sure to paint the ENTIRE nail, not leaving the small gaps on the side (#aintnobodygottimeforthat). read more

It was my first time coming here and Train did my nails. She was so sweet and really took her time doing my nails. (Even though they were so busy and had. 25 minute wait) I got a full set of gel and usually after the first week, one at least breaks. It has been 2 weeks and they are still perfect! She listened to what I wanted and did a perfect job! Thanks again Train! Ill see you soon! read more

I've been to a few other nail salons in the area but this one is my favorite. When it's busy, they do rush to get more people through, but if you go during an off time, they take their time and are very friendly. I would recommend this nail salon. read more

Kevin is my nail tech! I highly recommend him! He always takes his time with my nails. One thing I love about him is that he listens to my concerns or little details I tell him about how I want my nails done. Kevin wants you to walk away happy with what you've spent your money on read more

Stella Nails - One of my favorites, by Kevin. - Nail Salons Near Me - Summerville, South Carolina

I am so mad at how my nails turned out. I had been here once before and a young girl gave me a beautiful acrylic full in with regular polish. I was charged 20 for the fill in and left very pleased. The color lasted a good three weeks without chipping but it was time to come back for a fill in. I decided to get the same thing I had gotten done before, acrylic fill in with regular polish. They charged me $5 dollars extra and told me it was because my nails were "long". I think they pull random prices out of their heads; anyway my nails ended up sucking. They were uneven and the polish must have been old because it bubbled (can't see in photos). Anyway I could live with the unevenness but one of my nails broke in half a week later. I didn't pay 28 with tip to have acrylic nails for one week :( go somewhere else read more

Stella Nails - Nail Salons Near Me - Summerville, South Carolina

Absolutely disgusted... I have been getting my nails done here for quite some time... The last 6 mo's, the turnover has been noticeable. I recently had my powder nails removed to give my nails a break.. The nail tech removed my powder nails somewhat. I ask for a full manicure with nail polish but was quickly advised to leave the nail bed exposed when the nail tech noticed a couple come in for a pedicure together. I ask to only pay for the removal of the powder as I checked out but she refused & made me pay for a full manicure. I ask for a manager but apparently there wasn't one present.. Saddened that the nail salon isn't what it used to be. read more

Horrible service every time I come they charge me a different price when I get the same exact thing every time. and they're are so expensive for a horrible ass job and service. They're so rude as well and not professional at all. Never coming here again or do I recommend to anybody! read more

One of the worst nail experience I had so far , came in asking for a pedicure, soak my full set off & get a new set. The pedicure was ok but not for the price my feet are still rough. But the worst part was when they were trying to take my old set of acrylics off. I asked for them to soak them off but they decided to pry them off which caused them to rip two of my nails down to the skin. I was in pain! They didn't apologize they acted like it was nothing. They knew they messed up. So they then decided to soak them. I asked them to do acrylic full set but kept trying to push gel or dip powder instead. Never going back to this place read more

I have been twice now, will give one more try, then look for a new place. Pricing is average, first visit I got a regular pedi, and the experience was ok. I decided to upgrade when I went back, the gentleman who did my service applied no pressure to any part of the massage, then zero follow up with me after finishing the polish. I felt sorry for the workers at the next stations who had to assist me as the original worker was too busy on his phone to even come and collect his tip. I hope the other workers kept it. I'll try one last time, but if the service isn't improved, there must be better places in the area. read more

Went there with a friend to get manicures but they sat us so far apart. I got acrylics and they ended up looking horrible; very thick and short. My nail tech didn't seem educated on updated nail trends or how to make a natural looking nail. Way too expensive for the quality. read more

Great place to get your nails done. I had a pink and white fill and they look great! I did not have to wait and I was there 45 minutes total. I will be back! read more

Stella Nails - My nails when I was finished. - Nail Salons Near Me - Summerville, South Carolina

This was the WORST experience I have ever had at any nail salon. My daughter didn't like her color and they charged me the full 25 dollars again to change it!!! I have never had a nail salon do this. The customer service was horrible. The staff didn't want to help us find colors we liked. I was told we don't help you. The salon was not clean. There was old pedicure water sitting in tubs. Wow. I would not go here. You may be able to get right in quickly but there is a reason for that!!!!!!! read more

Everyone was so nice and gave me exactly what I wanted. They were a little over priced but definitely one of the nicer places I've been. read more

Stella Nails - Nail Salons Near Me - Summerville, South Carolina

Hardly any wait on a Thursday afternoon just a few days before Christmas. I appreciated that they had the front door propped open for ventilation since the weather was so nice. Tom did my mani and pedi. Everything was clean and organized. With just a regular pedi, the cooling salt scrub on the lower legs and feet was wonderful. That was followed by a lotion massage. Tom took his time and it was so relaxing! I was happy with how he filed and polished my nails. My daughter got a polish change. Mani and pedi was $43. I'll be back. read more

I had a great experience! The woman who did my nails was very nice and talked to my boyfriends daughter while she was waiting. They fixed her nails when she messed them up. read more

Stella Nails - All the nails - Nail Salons Near Me - Summerville, South Carolina

This is a fun stop for me and my daughters! It is always busy (as expected) and the wait sometimes is a little long, but I've not been disappointed. They take credit cards, but prefer cash. You can also tip w/ cash. They have always treated us w/ respect and they listen to what our expectations. Good spot to treat a friend or love one to a mani/pedi. They have older style massage chairs you can use while getting your pedicure and have the TV usually set to HGTV ;) read more

Still in complete shock by my experience at this salon. I came in to receive services for a manicure and pedicure this evening. I did the "Deluxe Pedicure" which was listed at $43. After my pedicure, I was neglected for over 15 minutes without any update in regards to my transition. Finally, I was grabbed to get a FILL-IN for my gel nail set. At the end, I was shockingly charged $43 for a pedicure and $43 for a FILL-IN. When asked what they normally charge for a fill-in the he replied "$23". I was applauded and in disbelief. I replied by asking why there would be a TWENTY dollar difference for simply getting gel polish. He stated it was because it "lasts longer". To me this is unheard of. Needless to say, I will never use this salon again. This was the definition of price gauging! read more

This has been one of the most disappointing nail experiences I've had in a while. I am not one to speak poorly of small businesses but this one struck a cord with me. I wanted to get a gel overlay and my toes repolished. The job that was done on my nails had me feeling like my 8 year old did it. This is definitely not an over exaggeration. The original job was so bad that I had to go back the following day to get it fixed. Granted they were accommodating to fixing the nails but obviously annoyed to be redoing something they would not be paid for again. After a week of wearing the "fixed work" my nails changed color. I reckon the top coat started peeling or whatever the case may be. I decided not to follow up with them again because I avoid confrontation at all costs. But I can definitely say this nail establishment has been written off by me. read more

Stella Nails - Nail Salons Near Me - Summerville, South Carolina

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If you like roaches, dirty equipment and rude employees this is the place for you. I got dip powder. It took this man more than double the time it usually takes. I told him I had a cut on my finger and he kept making jokes about cutting off my finger. I have a polite laugh at first and he proceeded to say it 6 more times. They were blatantly talking about me in another language to the point they were pointing at me. When I asked if they were talking about me he didn't answer and started making jokes about how tired I looked. I explained I go to school during the day and worked at night. At this point they continued talking in another language only to stop to tell me how tired I looked. They did this multiple times (at least 10) until it no longer just felt like annoying unwanted banter. He asked if he was taking to long and when I said "I didn't expect to be here this long" he again said "I'll be done soon then you go sleep". It was annoying, and not funny. I also watched a roach crawl across an empty nail station. They used dirty and way over- used files and trimmers. They guy used his DIRTHY THUMB nail to push my cuticles back. I had to tell him to stop. Someone is going to end up with an infection from this place. read more

Horrible service. Always too busy and not enough technicians. I called and made an appointment for 2 pedicures at 4:15, they confirmed it on the phone. But when we got there we kept getting pushed back because they didn't have 2 chairs together for the appointment that they confirmed. There are too many nail salons to deal with this from this one. read more

Yesterday, was the worst experience I had there they had an unprofessional girl do my nails and she messed it up completely. I had to take off the set she put on, then put a new set on and they still look awful! They are uneven and they put oil on the nails to lose the gel shine which is bs. They charged me $15 extra when they said it was going to be $40. If I knew they were going to do an awful job like this I would've went to the mall. I was in there for 3 and half hours. They only have 2-3 good nail techs on staff but the rest are lazy and just want tips. But with the horrible experience like this there was no tip to be discussed read more

Very horrible customer service from a staff member. A few of them were immediately defensive toward us when we asked a simple question about prices. Mind you, we were the only black women in the store, and the only ones they were being rude to. Kevin is who waited on my friend. He was very impatient with her while painting her toes, spoke to her in a very condescending tone and did not do a quality job on her nails. Another employee had to come by and touch her up, place the flip flops on her feet and direct her to the dryer because he refused to do so. They are extremely overpriced in comparison to other nail salons in the area, and for no good reason. I will never come here again. If you are considering spending money here, please research other places. It is an awful feeling to be disrespected when you are paying for a service that is supposed to promote relaxation. I have attached a photo of the employee (Kevin) who was rude to my friend so you know who NOT to ask for if you do decide to spend your money here. read more

Stella Nails - Nail Salons Near Me - Summerville, South Carolina

Was my go to spot but this place has gone downhill. The manager refuses to do anything to fix it. I always make an appointment, usually with the same person but I was told to call before my appointment to make sure the employee would be there as they call in a lot or no show. This happened one time prior and after waiting 30 minutes past my appointment they had someone else help me. This time I had a 2:00 appointment and called to make sure the employee would be there, they weren't and was told to come in at 4:00 and they would be there. Nope! He was a no show! I then waited another 30 minutes for someone else to help me. The manager was rude when I complained and said "well I told you on the phone he might come in" she did but then told me she called him and he would be in at 4:00. Yeah he didn't and they didn't have a backup. Not sure how this is a customer issue/problem! It's clearly a lack of management problem to retain an employee who doesn't show multiple days or call in. Or schedule enough employees to cover for unreliable employees. Done with this place!! read more

Kevin- hardworking , top performing, customer service professional and I am happy to furnish a review. Always has a professional work ethic and he deserves my highest recommendation and regard. P.S. Nice smile read more

Do not use this nail salon, I went in yesterday and got my nails done, when I got home they were dented and didn't look good so I went back today to have them fixed. I spoke with the manager and was never treated so rudely in my life by someone in business. I will never go back in their shop again, very poor customer service. read more

One of the best Pedicures I have ever had! Will definitely be back!! Well worth the money! I couldn't wait until I left to post this review so I did it while my toes dry! read more

I was looking for somewhere nice to get my nails done... was sadly very disappointed and felt like they completely wasted my time. I called beforehand for myself and a friend to get manicures and they said okay and that there was time. Once we got there, they had us sit and said just a few minutes. Almost an hour went by, with us sitting in pedicure chairs waiting. I had somewhere to be after and figured since I called it would still be okay. Nevertheless, another 30 minutes goes by so at this point i've been sitting here for an hour and 30 minutes. We both saw multiple workers not working on any nails, but they were also doing multiple peoples nails who came in the door way AFTER i did! They called my friend back and started doing hers, but I still wasn't called back until an hour and a half had passed. I had to say never mind because i didn't even have time anymore!! complete waste of my time to keep telling me a few more minutes, I could've gone somewhere else and been done. read more

It's so hit or miss depending on who you get and it when it's a miss it's a big miss, which is disappointing because it's such a great location with competitive prices. read more

I have gone here several times but today will be the last time. I didn't have an appointment so I expected to wait. After 45 minutes, I was stilll waiting with no end in sight. I wanted a full & new gel color. Someone walked in asking for the same....also without an appointment . Next thing I know, she's told she will be next. This is the third time that has happened. Won't waste anymore time. If I'm goonna wit a long time, I'll go somewhere that does better quality nails. read more

I took my daughter to get our nails done and she got acrylic nails and I got gel nails, I wanted liquid gels as I had them done their before and they told me they did not have liquid gel nails which cost $45 so I said I would get the powdered ones. The charge was $43 and my daughter got regular acrylic nails done and they charged me $83. I did not want to make a scene at the salon but this is outrageous and I will never go back in their again as the job was awful and the powder she used is hideous. read more

If I could rate them zero I would! The pedicure didn't even rub the bottom of my feet. And an hour later I came back as it looked like I had not even had a pedicure. When I asked for my money back and showed the owner the dry spots on my skin, she said that it was my fault for getting the basic pedicure and not the callous treatment! It was already $30 for the basic! I have been getting pedicures for years and have never had one leave dry calloused areas like this. I will never return! For the price and level of service this place is a complete rip off! read more

This place is horrible about customer service. I live nearby in Westcott so I had high hopes for this salon but three out of the four times I went, I waited over twenty minutes before finally giving up and walking out. They do not take appointments so if you choose to give them your business you are at their mercy. The one time I did receive service, the job made my nails bleed and the service was way too fast and unfriendly. I usually don't write poor reviews but I was so disappointed with this place that I decided to warn others. If you are looking for customer service and a thorough value for your money try another place. Stella Nails costs way more than other places around and has the rudest staff I have ever encountered. read more

Horrible!!!! Don't waste your time and money here. Rude staff. Unfriendly and most of all do an awful job. Worst nail salon ever with high prices. Bad experience!!! My nails look like I bought them at CVS and glued them on myself. Also they overcharged me and could not explain how they came up with the price read more

I've been a Yelp follower for several years ( Love you Guys) and since I travel a lot and use Yelp to get the true facts on a business or service before a visit. I normally don't have any issues to share, but this one takes the cake. My visit to Stella Nails was a no brainer, since I've been a customer since the doors first open and live down the street in Coosaw Creek area. I came in for my normal mani & pedi ( Holiday party for work and my Birthday all in the same week). *Tip # 1. Always ask for a longer soak make a world of difference. While I'm soaking, I turn on my translator *Tip # 2. Yes they are talking about you, while smiling in your face. I asked the young lady how one of the Staff member's was doing since moving to there other salon. She claimed she did not know of this person, so I showed a photo of the 2 of us together in the shop. Within seconds this young lady called me out of my name...every staff member was looking at me. I asked," what did she just say" and she smiled and said "nothing, nothing"..followed by you look like bag lady today. No make-up or nice clothes!! After an exchange of words I cxl the rest of my service and quickly exited. LAST VISIT!! read more

Enjoyed my experience at the salon. Very new and clean equipment. Only the price was a bit steep.