So great! Easily booked an appointment, stress free from the moment I got there. I had a horrible…read morecut from a chain place and needed a "rescue." Those of you ladies who have short hair know how important it is for a stylist to actually KNOW how to cut & blend well, and these gals delivered in spades. I'm so stoked!!! Thank you!!! :) :)

They were able to get me in on short notice. Very nice hair dresser great prices will returnread more

I had a deeply upsetting experience at Calista Salon & Spa in West Chester, PA, on 9/4 and would…read moregive negative stars if I could. My appointment was to cut a hair topper I had just purchased and also color my hair to match the topper color. It started with Karen, the stylist who cut the topper. She trimmed the length but did not do the layers I had requested. I let that go and moved on to color with Autumn. She noted the color of the topper which is a light brown with blonde highlights and my own hair which was a dark golden blonde. I clearly asked for just a light, neutral brown, with no red. Autumn reassured me multiple times, but I ended up with a very dark auburn color. She did not apologize, only suggested I come back the next day for a "correction" with Bridget. At that appointment, both Karen, the front desk person, and Bridget initially told me not to worry and that a correction would be made. Bridget explained she'd color over with a deeper brown and add highlights using a protective treatment. However, after mentioning I assumed this would be complementary, she left to talk to her 'manager' Patti, and came back saying they would not correct my hair because it might cause damage. I offered to take full responsibility, but after over an hour of waiting, Bridget said she had other clients, it would take 6 hours(!) and nothing would be done. I said I would not leave until speaking to the owner, Don, and finally was led to his basement office, where Karen (front desk), Bridget, and Patti stood by while Don confronted me. Instead of helping, Don berated me, blamed me for buying the topper, and then tried to bribe me into signing a waiver promising not to write a review in exchange for a refund on the cut. When I refused, he became hostile and intimidating. He said I would be sorry. Shaking and in tears, I called Platinum Hair Salon in West Chester. Their team, including the owner Gabby, was kind, professional, and fixed the color to a medium neutral brown with highlights. Gabby even properly textured the topper. The entire process took less than two hours and did not damage my hair. They were all appalled at the treatment I received at Calista. My experience at Calista was shocking. The lack of professionalism, accountability, and especially the threatening behavior from the owner left me shaken. I cannot recommend this business and would strongly caution others.

Beware charges for services you didn't receive. I had a cut and foil. After the assistant shampooed…read moremy hair she asked stylist if I needed toner. Stylist looked and said, "No, it looks good." Assistant said, "I thought so, just wanted to check." Stylist said to "just give her a heavy condition." Cleaned out my purse a few days later and came across the invoice.$275 cut and color, $25 toner. I called and left a message at the salon and someone named Karen called me back and said the stylist said she applied toner. Nope.

Allysa did a great job for my daughters wedding with color matching extensions and placing them in…read moremy hair with a cute side swipe. Great vibe in the salon!

Honestly, getting my hair cut has so often been a let down that I really put it off. But I have…read moreseen the amazing results Allysa has created with my daughter's curly hair (she books with her when she comes home from Los Angeles, because Allysa is so good!). My haircut this past week was next level. She listened to my ideas and came up with a cut that uses the best elements of my long curls. It looks so much healthier and is easy to style myself. She is an amazing talent!

I came in for a blow out since I was staying in the area and Blaze was super close. (Booked over…read morethe phone prior.) The place is adorable and well kept. Melissa was my stylist and was perfection. Super sweet and super attentive. Justin washed my hair and was super nice as well. Both Melissa and Justin never let the process feel rushed. They both lived in the moment and were genuine. Kudos! I will be back. Melissa- best of luck with the new baby! They will get along perfectly ;)

I have been going to this hair salon for over 5 years and I love it. The staff is very kind and…read morethorough. I have gotten blow outs, haircuts, balayage and foils at this location. I have seen several hair stylists and they are all great at what they do. The pricing is reasonable, it is a higher end salon but not ridiculously costly.

Kristen is amazing. I love how she colors my hair and always offers different styles.read more

Previously the haircut from hell…read more.. I am updating my review because the salon no longer employees the stylist that did my hair cut. The manager Mary was nice enough to communicate this to me through yelp message and, if you're reading this, thank you! I am leaving the photos of the original review up for some context. I was not pleased with the cut I recieved from Lisa. Who no longer works at Salon Bella

My cosmetologist friend was originally helping me cut my hair from what was 16". Unfortunately my…read morefriend got called into work and I was left with my hair undone. I had 3 options: wait for my friend to get off work later that evening, find a salon nearby who can finish it, or do it myself. Since I was in a rush to get it done and I figured it would be a simple task, I began looking for a salon near my house that could finish the job. On their company website I saw pictures from their gallery and read the stylists bios. I resulted with Keishla who I read "for anyone looking for a big change that scissors can't fix, she is your girl." I sat down and showed her a picture of the cut and color I wanted. It was a short hair cut with a level 10 blonde. She asked if I wanted to get to that color today and I said yes as I showed her a picture from (2) former times I lightened my hair to that level in the past. Since then I had grown my hair out and it was in its natural state with no chemicals on it, so it could be done. With her doubt I wasn't sure about a level 10 but I was at least expecting to end with a level 9. We began with a dry cut and it looked decent, although I would've liked my bang to be a little longer, but it was gone already so I didn't make a fuss. We moved onto the lightener. She applied, very slow for such a short amount of hair and it was not saturated at all. I sat for 45 min under a dryer with foil on top. After Keishla and Shauna looked at it they decided to put another bowl of lightener with 20 volume developer because it was still at a level 8 and it was very patchy in the areas where I saw she did not saturate it. It was a rookie mistake and also added an unnecessary bowl of lightener on my tab. After the lightener was rinsed we continued onto the toner. By the way, as I was being rinsed, Keishla and Shauna were making jokes about how black people and how they don't like dogs. They probably aren't racist but it was an ignorant statement, offensive, and very unprofessional. Anyway, my roots were high yellow and the rest bright orange. She gave me hot roots. The toner didn't take, which I never heard of before, so she reapplied another toner. It didn't take, but both bowls we're still added to my tab. At this point I started getting very worried, upset and disappointed. I honestly just wanted to leave but I wanted to see how it would turn out dry. As she was drying it she was telling me how she put something in it that left it straight for 10 washes. I don't really need that or care about that because my hair is short, textured and curly. So I don't want it straight for 10 washes. It was just unnecessary. I also never saw her put any other products or oil in my hair which is what it my hair needs, especially after lightening. After drying my hair was brittle and felt like straw. The color was terrible and I didn't even know how to feel about the cut. Shauna had to fade the back of my head because Keishla couldn't even do it. Which was still a mess because it wasn't lined up with edgers. Keishla continued to straighten my hair by under combing with the straightener. That wasn't efficient or gentle on the hair because again I have a short textured damaged hair now. It needs to be thoroughly combed before just placing two hot plates on it. After 4 hours and $100 later, I ended with a mess. Keishla even offered the advise of "you can even tone it again when you get home." I went home in tears and continued to cry throughout the evening. I went from long natural 16" of hair to a fried short highlighter looking mess. Knowing that she should've been a little more sympathetic about the tragedy or even try to fix it. None of that was relayed. I'm not sure if she did on purpose or if she just didn't know what she was doing. I wish I would've just had the patience to wait for my friend or do it myself. The next day I went to Sally's Beauty Supply purchased toner, color and lots of repair products for my damaged brittle hair. Before the color, my boyfriend had to clipper cut the entire right side and back of my hair because of the damage and the cut just looked bad. He had to properly fade it in with the rest of my hair and line up the rest of it with edgers. I still wasn't completely happy with it but it was a whole lot better than what I had, and I could actually walk out in public. It wasn't a professional environment and the stylist herself wasn't a professional. I wasted money, which thinking back, I shouldn't of even paid her with such unsatisfactory work. I even had to spend even more money and time to fix it. Please learn from my experience. All in all, I do not recommend this salon to anyone. If I could put no stars I would.

If you're looking for a dingy barbershop: look no further. If you're looking for a salon: look…read moreelsewhere. Aside from posing as a salon (though this barbershop might employ some talent) the establishment homes one of the most unprofessional, ego-driven and callous individuals I've had the displeasure of encountering.

RAVE REVIEW TIME! I just had the most relaxing,…read morerejuvenating Japanese head spa at Top Hat Barber & Salon, and WOW, I'm still floating! From the moment I sat down, Mayrin made the whole experience feel luxurious, peaceful, and absolutely magical. The scalp massage, the warm steam, the cleansing treatments, massage, EVERYTHING was pure heaven. My head, neck, and mind feel brand new. If you've been stressed, tired, or just need a little "me time," this is your sign to go treat yourself! Do yourself a favor and stop in to see her. You'll walk out feeling refreshed, relaxed, and totally renewed. Wedding ready for sure now !

Don't waste your time .. Very unprofessional .. Left the salon and when I got home I found the…read moreentire back of my head covered in hair color . I had 3 stylists and only 1 ( who left the shop ) was talented ..Her name was Jennifer. Even the owner could not fix the mistakes that were made by one of her staff . I shall never return .

Shelby did my daughter's hair and makeup for her prom. She did an amazing job and was super…read morefriendly and personable and made her feel at ease and ensured she sure was happy every step of the way!

The salon gets zero stars. I went there on Friday for eyelash extensions for which should've cost…read morenot more than $120 and they attempted to charge me $315 only when I was crying about being overcharged did they take 15% off that is still ridiculous and I've been overcharged. The owner was very rude. The receptionist was condescending and the technician Dana lied about telling me the cost.