Updated to 2 1/2 stars. I originally left Baron's zero stars with the following comment:…read more-------- I paid hundreds of dollars extra for an extended warranty, and I am now waiting four months for a resolution. The repairman was scheduled to arrive today, and I got a call shortly ago asking me if I had received the part. No one ever told me a part would be shipped to my home, nor would I expect that a repairman would come to my house without the replacement part. I purchased from Baron's because they do their own repairs, but thus far the service gets ZERO STARS. Baron's is not honoring their service agreement, nor would they connect me with the owner. My only recourse is to warn others away from this disreputable company. -------- After giving up on anyone responding, I left harsh but honest reviews in several places. I immediately heard from the person running the repair organization, and he was extremely apologetic. He had 3 parts Fedex'ed to my house and sent out a repairman a day later. If only that were the end of the story. The parts were incorrect, they ordered different parts, and those were also wrong. It was weeks before the problem finally got sorted out, but there were numerous errors and delays both before and during the repair. Perhaps I should add that it was simply a non-working LED in the dispenser that was broken. How hard can that possibly be to order the right replacement part?? I can't in good conscience recommend this company.

I have been a customer for 32 years and have never bought an appliance anywhere else. I bought a…read morehigh end Bosh dishwasher and also a service plan a while back and was told Baron's would take care of service. Well I had an issue and submitted a service request and was contacted by a third party ( new leaf) who did nothing. I contracted Barons through the website and they did nothing. Over the years I have spent thousands of $$ there and will no longer consider them when I purchase any appliances. I am retired and have time so I am thinking maybe a filing with small claims will get someone there to do something and get this issue resolved.

Jim was very prompt and courteous. Diagnosed the problem with our dryer right away and had it…read morerepaired within the hour. Service call + cost to repair was very reasonable. Highly recommend without hesitation.

Jim was amazing he saw the problem right away, as mice chewed our wires in our dryer. He ordered…read morethe part for us and came back to fix and now our dryer works perfectly! He was fast and very thorough. His prices were very affordable as well! Will 100% be calling him again in the future if needed!

The service repairman, Adam, came out to diagnosis our dishwasher that would not cycle all the way…read morethrough. He spent 10 minutes "listening" to the dishwasher try to cycle through and said, "it's your circulation watch motor". Since the dishwasher was only 2 years old we paid the $500 to replace the circulation watch motor, only to realize it was NOT the circulation watch motor. After MULTIPLE calls to Mr. Appliance, it was finally diagnosed as a $50 pressure switch. We wasted $500 for a pump that did not need to be replaced, when the fix was a $50 pressure switch. DO NOT USE MR. APPLIANCE, THEY HAVE NO IDEA WHAT THEY ARE DOING. THEY ARE JUST GUESSING.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Manchester / Concord / Nashua / Laconia you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

Had appointment scheduled confirmed the day before he answered yes. Never showed up no call or…read moretext. I texted and called NO REPLY. If I could rate lower I would.

Tony C is not the caliber expected kind of guy. Showed up…read more Raised the price. Gave me a three hour window. I asked him first thing in the AM. No reply until he showed up and I was in meeting.

Nobody likes it when your appliance breaks... I have a list of many reasons why I will never move…read moreout of Milford. County Stores is on the list and Brennan & Mackay is now on the list. Recently our Clothes washer got to a state where in order for it to change cycles I had to punch it....Yes, Punch it.... My wife called their dispatch and told them that her husband had to "Punch the washer" in order to get it to work. The tech came out the next day, looked at me and said "How's your fist?" and then fixed it within 10 minutes and thus my Knuckles and hand are much relieved... FFE for Fast Friendly and Efficient service... They have bailed me out often.

The service technician, Luke, was very disrespectful and condescending…read more I purchased a GE refrigerator in May from B&M and had significant problems with the unit, right off the bat. Ice maker wasn't working after 48 hrs, the doors did not line up, left side door stuck out from the right door, approximately 1/2", the right side of the refrigerator was dented and the fan cover wouldn't fit. Luke came out and said that the ice maker would take approximately a week to start producing ice, the doors would eventually line up, just needs to settle, and the dents on the side, are from shipping and that all his refrigerators in the store are just like that. And, the fan cover, well, he ordered a new one came out to fix it and it would not snap into place. He said he was going to contact someone and get back to me..that was early June...crickets. He must've taken me for an idiot, which I clearly told him what he was telling me, just didn't make any sense. I called GE, they sent out a technician that contracts for GE, tech replaced the door, still would not line up and the original ice machine was broken, that's why it wasn't producing ice. They ordered another door..same issues. Technician took pictures sent the to GE...GE confirmed by the pictures and the service order from the technician, that the refrigerator had been dropped. I had told Luke that I had contacted GE re: issues and his only concern was who was the company that was sent out. I mentioned to Luke, that I thought something happened to the refrigerator, which is why there are dents on the right side as well as why the doors would not line up, he dismissed this altogether. Another issue is the middle drawer is uneven, he tried to correct it, but to no avail. In our conversations, I said that I would see about getting a new refrigerator, because no amount of tech work was correcting any of the issues...he said "Good Luck with that". GE acknowledges that the unit had been dropped and will be replacing our fridge. So...I do not and will not ever recommend B&M to anyone ever. I will say the sales people were very nice and pleasant to work with, as well as the delivery crew..But Luke, that's whole different story. Their sign should say.. We do not service what we sell. Apparently, customer satisfaction is not a priority, at least it wasn't for me. I honestly believe that this refrigerator was dropped by them and they refuse to hold themselves accountable. (I had to give them a star in order to post, otherwise, I wouldn't have)

Always great to work with Yale appliance. They're organized and profession. Their delivery guys…read more(Dorian and his crew) are the best. I've used them at work and on my own house for at least 15 years and they have never let me down.

Jerlin and his helper Victor were outstanding! The delivery was terrific. They cared about my…read morefurniture, my walls etc and my new refrigerator. They installed to perfection with a smile. Ps. My sales guy - Mark Bennet was phenomenal! Yale - Great company.

Decided to make the trip up to Nashua, NH to buy a new camera…read more I wanted to purchase the camera in person & this Best Buy location was the only one that had the camera I wanted in stock! Luckily, I was able to get the last one they had & tax-free is always a win. I got the Sony A6400 with just the kit lens and I'm super excited to open & try it out. The staff at the front were very nice and greeted us. It was easy to get help & checkout was smooth. Parking: lots of free parking available in their parking lot!

Came in for one item specifically that online said was in stock at this location. Now the First…read moreGentlemen looked annoyed as the DSLR camera section alarms all going off from customers trying to look at the display cameras. Don't know where he went after helping a customer grab a vlogging camera. We did ask another gentlemen Jose? For help and he immediately helped us out, grabbed the key and got our Sony camera the lady was looking for. Quick and easy. Apparently it's not his home store but he was A1. Thanks for the help! Overall BB's overhaul in their stores look nice. This trip was quick and easy overall. Plus no tax on a 1k+ camera! 15% restocking fee if returned so make sure it's what you want. No fee if defective of course.

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

We recently had new toilets installed from Lowe's and we were fortunate to have the O'Neil Family…read moreInstallations do the job. They were friendly, professional and efficient. I would highly recommend them for any handyman or installation project. Thank you Chris and Aiden!

Chris is awesome. Efficient quick and tight priced. Called him to install a dishwasher and got it…read moredone quickly

Larry was excellent in repairing our washing machine. He came to look at it within the day, and…read morereturned exactly when he said he would to fix it. Nice guy, honest, dependable...everything you want in a repairman! Will definitely use his services again.