Both myself and my late husband have used Sterling Custom Upholstery several times throughout the past 20 years or so. Every time we used their services, they had a wide choice of fabrics that we could choose from and advised us if they felt that a fabric we chose would or would not work for the project. Once the fabric was decided upon, they finished the work in a timely manner and the finished results have always been astounding! I would use Sterling Custom Upholstery without hesitation and would recommend them to anyone who needs something upholstered and repaired if needed. read more

Dining chairs reupholstered - look better than they were new. Highly recommend Menacho refinishing and Sterling Upholstery in Mountain View. read more

Sterling Custom Upholstery - Reupholstered dining chairs - Furniture Reupholstery Near Me - Mountain View, California

This is an exceptional company to work with. As a designer in the Bay Area for more than 20 years, I never hesitate to recommend Michelle and Sterling Upholstery. Their work is top notch, you won't be sorry. read more

For years I have delayed re-upholstering a mid-century chair that had great sentimental value. I even called local museums without success to recommend businesses in the area. On the advice of a friend I had Sterling Custom Upholstery complete the project. I am so pleased with the results as their artisans recreated the box-like cushions perfectly. The chair has retained its original lines and looks great in yellow! They even cleaned and oiled the walnut frame without charge. Many thanks! Eric read more

Sterling Custom Upholstery - before - Furniture Reupholstery Near Me - Mountain View, California

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We just had two chairs upholstered and they turned out just as we expected. Great customer service and a clear estimate. I would recommend them. read more

AMAZING!!! Why did I wait so long?!?! Alas, spent a fortune on "Made in Pescadero" dining room chairs about 9 years ago that proceeded to be decimated by 4 adolescent children who had a penchant for leaning back on two legs. Two of the chairs broke and were banished to a closet. In an attempt to prevent additional havoc, the boys were assigned to a bench-which saved the other 6-but didn't work well for dinner parties or holidays. (Do not relígate friends with sciatica to a hard bench). Made in pescadero had closed, yet I found the chair maker with some online sleuthing. He said there was no way to repair. Then, I remembered Sterling! During a quick 30 minute lunch break between zooms, I brought over a chair, and after chatting with Michelle, I decided to reupholster the now fraying faux leather on all 8. I scheduled a pick up, paid a deposit and was on my next zoom in no time. Chairs were done in less than a week and dropped off at my door! I honestly cannot tell which chairs were repaired. They look amazing. The whole team at Sterling is cooperative, kind and friendly! They are worth EVERY PENNY! read more

Wow. Sterling Custom Upholstery made these for my family and we are just in awe. The craftsmanship and time they took is incredible. Thank you so much! read more

Sterling Custom Upholstery - Furniture Reupholstery Near Me - Mountain View, California

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I have been using them intermittently for many years for all of our upholstery needs. They continue to do excellent work in a friendly, professional and timely manner. They recently touched up some seams and squirrel damage on some patio furniture cushions at no charge and with no questions asked. I highly recommend them. read more

Great company. I've used them twice, once to reupholster a very nice, but very worn, old living room chair and ottoman, and just recently to make some custom Sunbrella cushion covers for my patio sofa. High quality work in both cases. Thanks Michelle! read more

Expert upholstery work for a large sectional and armchairs by the Sterling team. We could not be more delighted with the outcome. Michelle is incredibly warm, knowledgeable and responsive. She patiently answered all of my questions and the pick up/delivery was prompt and professional. I am already considering more projects with this amazing team given the top notch quality and customer service. The work is expensive but no more than other providers in this area. If you are looking for top quality upholstery work and giving new life to treasured pieces, please look no further than Michelle and her team. read more

Sterling Custom Upholstery - The sectional with the ottoman and two armchairs were all upholstered by Sterling team. - Furniture Reupholstery Near Me - Mountain View, California

I brought in an old rocking chair and footrest that was "handed up" to me by my daughter. Michelle identified it as a Dutalier and said it was worth redoing. She showed me many options for material, and I spent a lot of time choosing the color I wanted. The work was done beautifully and on schedule and the chair delivered to me. I am very pleased. read more

Worth every cent! I am trying to extend the life of my couch and they removed the old inserts and put new foam in my cushions perfectly. I am just thrilled! And wonderful service too! read more

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It's been three years since we had three big seating pieces reupholstered by Michelle and her amazing team. This involved 16! new seat and back cushions with much-improved--and ultra-comfortable-- filling, and a scarily light-colored fabric that has completely lived up to Michelle's promise of laughably easy, damp-cloth clean-ups when the inevitable happens. I am still shaking my head in amazement at how well this turned out for us. read more

We contacted Sterling about getting 15 chairs fixed at our business, the chairs are about 15 years old and the seats were sunken in. Within 2 weeks of our initial call (spoke with Michelle), all 15 chairs were redone and back in place at our business. The pickup and delivery guys were great, they picked up a few at a time and most of the time they were brought back the next day. Very good customer service, very helpful and friendly staff! read more

Sterling Custom Upholstery - Before - Furniture Reupholstery Near Me - Mountain View, California

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Our sofa back cushions and pillows were over ten years old and no longer provided any support. Sterling Custom Upholstery recommended that we scrap the cushion core for the sofa back cushions and start with a new core. For the pillows, they recommended wrapping them to make them more full. The cushions and pillows look and feel great now! read more

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I contacted three different upholstery companies to recover my large wingback chair. Sterling came through with excellent customer service, returning calls and emails promptly and with great detail. Michelle is an asset to this business, she was absolutely wonderful to deal with. Customer Service is still alive! They came by, picked up my chair and were very accommodating during pick up and delivery, working around my work schedule. The chair is absolutely beautiful and looks fabulous; in addition it feels like a new chair..so comfortable. I highly recommend this business. read more

Sterling Custom Upholstery - Furniture Reupholstery Near Me - Mountain View, California

Not good at reliability, poor workmanship twice... but they tried twice to make it right! I brought in a foam cushion and material to upholster. Simply... one cushion. It cost $635 to upholster ONE cushion. I thought it was rather expensive, but figured they must be really good and I really needed it done by Christmas (I brought it to them on Nov 6) They told me it would be ready by Dec 17th at the latest.... Dec 17 came and went... no call, no nothing. I called them on Dec 21 and got their voicemail saying they just started a 3 week "break for the holidays" and would be back Jan 6. My cushion that I needed for the holidays ... now it's going to take 9 weeks... to upholster a single cushion that I provided all materials for ... for $635!!! They didn't even have the decency to call and let me know. I guess they just assume that their customers don't care how many months it takes.... Did I say $635 to upholster one cushion (not including materials?) Zero way to get in touch with anyone. Left messages, emailed, nothing. At least give me the option of getting my materials back when you go on vacation for 3 weeks and your overdue on when you promised my job would be done. When I finally talked to someone, they said my job got mistakenly put in their file that gave them 8 weeks to do it, so they hadn't even started. They said they'd do it first thing when they get back and they give me my money back. Can't do anything about not having the cushion I needed for Christmas.. (and this was an 8' bay window cushion.. centerpiece for the room). When they finished the cushion... brought it home, didn't fit, they didn't use my new firm 4" foam, but an old, discolored, sift flimsy 3" foam. It wasn't even close to fitting. One corner was pointed, one was blunt, the zipper was in the wrong place???? I called them and they said they must have simply messed up my order and they'd redo it again. They insisted on coming out to measure the window to ensure it's the right fit. They "hoped" there would be enough fabric that I provided as the fabric was 20 years old and not replaceable... ugh. They redid the cushion again. It looks okay and mostly fits... but sticks out over the front edge an inch,.. clearly not a professional job. Plenty of better upholstery places in the Bay Area... go elsewhere! read more

Sterling Custom Upholstery - Not bad from afar (of course, this is the second time they redid the cushion... first one was horrible in every way) - Furniture Reupholstery Near Me - Mountain View, California

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My old sofa has a second life! I'm so pleased with Sterling Upholstery's work. They were very informative when I chose fabrics, helping me pick something that was harder for my cat to shred. They kept in touch during the progress, and they checked to make sure whether I needed it by Thanksgiving (I didn't). The sofa came today and it's lovely! Thank you. read more

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Michelle and her awesome team restored my Barcalounger seat cushions to their full glory.  In fact, actually better than when I bought my beloved pair, since they were floor models. Thanks again Michelle and everyone at Sterling Custom Upholstery! read more

I highly recommend Sterling. I've used them a couple of times in the past. Recently they fixed a tuft button on my velvet chair and it looks great! I showed up with the wrong chair. I was so upset, I had to drive all the way back to Fremont to bring the correct chair. (i have 2 identical) when I arrived they fixed it on the spot for me at no charge. They showed such compassion for me having to drive so far twice in traffic. In the end they turned a bad day to a smiling day again. Thanks guys! read more

We contacted Michelle at Sterling Custom Upholstery based upon friend's recommendations and after reviewing her Yelp reviews. Our initial contact was through email. A brief description and photos led to a general estimate subject to material selected. We arranged to drop-off our chair and Michelle informed us that it would probably take 3 weeks being that the fabric would need to be ordered. Two weeks later we received a call, our chair was ready and could be delivered the next day. We are very pleased with the results. Our chair & ottoman look like new. The quality of the work was excellent and the cost was very competitive. I do not hesitate to recommend Michelle at Sterling Custom Upholstery. read more

We had our sofa set for about 20 years and it traveled with us all over the world as we moved from place to place. It had a very unique pattern, but it had seen better days. After spending a few months searching online and at various furniture store for new couches and sofas, we just couldn't find anything that we liked as much as our old set. We came to Sterling Custom Upholstery and described our "project" to Michelle who helped us look through a ton of material samples and then she gave us a bunch of samples to take home and look at for a week, advising us on what things to look for as we did. We came up with some ideas, discussed them with Michelle, and changed the approach slightly based on her advice. When it came time for the actual work, the pickup and delivery were timely and professional (and COVID safe), and we are absolutely thrilled with the end results! Thanks Michelle! read more

Since I'm working from home, I wanted my chair to be comfortable so I had them replace the seat and the fabric. It is a night and day difference! Another job beautifully executed by Sterling Upholstery! read more

Sterling Custom Upholstery - My old chair is now comfortable and gorgeous. Thank you SterlingUpholstery! - Furniture Reupholstery Near Me - Mountain View, California

I spent over $7k reupholstering two love seats, a king headboard and an old chair and ottoman, and on new inserts for two chairs. It's been almost two years and their work is holding up well. I found them extremely professional, unlike so many tradespeople in this area. Michelle is a pleasure to deal with. She communicates well, and goes out of her way to make the customer happy. Highly recommend. read more

Sterling Upholstery did a awesome job bringing my sectional back to being comfortable. I didnt want to buy another sectional because I loved it, so I stopped by and talked to Michelle who was so sweet and energetic and within a few days it was back. Thank you so much Michelle and team! read more

Sterling Custom Upholstery - I love my sectional again! - Furniture Reupholstery Near Me - Mountain View, California

Not a happy experience. We had 10 dining chairs re-upholstered to give them a fresh look. When the job was complete, they were delivered to my home and upon inspection it was clear that the finish was poorly executed (see picture). I had expected quality work (a previous job some years ago was good) and was shocked that most of the chair corners had 'protruding ears' and i asked for them to be taken back for a redo. Instead of "we'll make everything right" attitude, I was told "this is not a factory. We're just human. We are not going to redo the chairs" (Michelle). While this was happening I called to speak with the owner (Dave) only to receive the same message. For a job total of $1,860 I had expected a professional craftsmanship. I worked through multiple rounds of unpleasant interactions. While the chair corners were being redone, and I suggested we need to settle up what i owed them, i was informed that they had already charged my card for the full amount (they had my card info from the initial deposit). Felt like an unethical surprise move. That should have been done with my consent. Bottom line and end result is 10 chairs that are acceptable, but not what i expected. read more

Sterling Custom Upholstery - Sterling Upholstery - Corners of newly upholstered dining chairs. - Furniture Reupholstery Near Me - Mountain View, California

I reached them on the email in their website that asked the customer to share pictures and dimensions of the furniture to be repaired. I sent them an email on 26 August 2021, till date no response. Why ask people to send pictures when you are not going to respond. Highly unprofessional from some one who has decent reviews. read more

I've had this love seat for years. It had a homemade cushion that wasn't very good or comfortable. It died a while ago. I wanted to professional help. I couldn't be happier with the process. They came over to measure. I then went to them to pick out some fabrics. I was sent joke with some fabric books to be sure that it matched all of my decor. After I picked the fabric and put down a deposit it took 3 weeks for the cushions to be delivered. I'm in love. I change my living room configuration to make this bench the focal point of the room. I can't express how happy I am with Michelle, the team, the process and the final product. I highly recommend them. read more

Sterling Custom Upholstery - Finished look of custom cushions. - Furniture Reupholstery Near Me - Mountain View, California

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I have had two good experience with Sterling, including how they responded when something went wrong with a recent job. A few weeks ago, we got six stool cushions reupholstered there at about $70 each. (The original cushions were $90 each about 6 years ago, but that's another story). After just a few weeks in regular use, the new cushions were already blowing out at the seams. I took the two worst offenders back to Sterling, and the crew there was very apologetic. They immediately recognized that there was a problem, and took responsibility. We chatted for a few minutes about possible fixes, and I left. They completely replaced the cushions, and the two redone stools were a much better, cleaner looking result. We just got the other four completed. I wasn't charged anything for the fix. You could say that maybe they should have done the cushions this way the first time, but that's not always how it goes. Sometimes you have to get it wrong before you get it right, and when you're doing one-off custom fixes, that's life. Sterling was very professional and straight-up with me the whole time, and I feel assured that if i don't get great results, they'll make it right. As for price: I wouldn't take a cheap piece of furniture there to get redone, it probably wouldn't be worth it. But if you paid good money for some quality furniture and are willing to invest a little more to give it a second life, this is a good place to check out. read more

A friend sent us to Sterling after having their sofa re-covered. Sterling did our large sectional in just two weeks. Michelle was very helpful in finding material that was very close to the original (so we did not have to redecorate everything else in the room). They completely rebuilt the pillows and springs, so not only does it look fantastic, it is a pleasure again to sit in. Pick up and delivery was quick and easy. Totally recommend this company! read more

David has been in charge of our upholstery for many years. His taste is impeccable. Sterling has upholstered all of my couches and antique chairs. David has a great eye for something interesting and most important: comfortable. He will steer me away from something, just because he knows I will get tired of it and regret it or because it won't be right for the piece. That said, he knows what will make a fantastic and unusual piece of furniture. There is a unique and eclectic selection of fabrics. Since the selection is huge, take some time to look at everything. If it's something you are going to look at everyday, find a fabric you really love and feels wonderful to touch. The work is always perfect. Yesterday I collected a favorite chair that spent years in my office and then garage. The old brocade was dull, very beige and really worn out. David showed me some brocades that were similar and but were very boring and scratchy. He pulled out the most luscious and soft fabric. I fell in love with it. While he had the chair upholstered, he had the wood restored and put in all new padding. When they brought it out, I was stunned! This chair has never looked so elegant and perfect. Everyone at Sterling is wonderful and friendly. Very highly recommended. Thanks David!!! read more

After 35 years of use, the leather on our wingback armchair started to tear and we needed to reupholster it. People had been telling us about just how good Sterling was and so we took a chance on them. We're glad we did --- they exceeded our most optimistic expectations. And we're glad we reupholstered with real leather --- over time nothing else will be as soft and welcoming. Sterling was incredibly easy to work with and the results are outstanding. We couldn't be more pleased and we would recommend them unreservedly. read more

Sterling replaced the fabric and added padding to 2 counter height chairs. Michelle was a joy to work with and helped me pick out the perfect color and fabric for the chairs. The team at Sterling did a beautiful and precise job on the chairs and they look brand new! I will definitely be using Sterling Upholstery for any and all future upholstery services! read more

Extremely nice people, and they try hard to please. Manager Michelle and crew who delivered (my car was in the shop, so this was an extra for them, and so helpful) very cheerful and pleasant. Also, Covid safe. We had an inherited couch too good to get rid of, but cushions were like bricks of hard old down. Sterling restuffed 4 seat/back cushions, plus two smaller end ones. Have to say, quite expensive, but if you have a good piece of furniture, it's definitely worth it. I did have to go over several times exactly what I wanted, but turned out very well. Looks good and feels so comfy. I would not hesitate to recommend them for this kind of work. read more

I had a wonderful experience working with Sterling to re-upholster the family sofa and armchair! It was my first reupholstering project; I will do it again and recommend highly to any one who wishes to refresh their sofas, chairs and ottoman. First of all, Sterling was highly recommended by several of my friends. They all considered Sterling is the best in our area. Working with Michelle, the Office Manager, the whole process was pleasant, efficient and on time!! She made sure I understand the steps, costs, and fabric options. Once I decided on the fabric and the fabric arrived at Sterling, Sterling picked up the sofa and armchair. Three weeks later, they delivered the sofa and armchair free of charge. Both sofa and arm chair are beautiful and comfortable! My husband and I are so pleased with the newly upholstered sofa and armchair; we basically have a new family room! We can not be happier with Sterling's work and would highly recommend them to anyone who wish to give their furniture a fresh look! read more

Over thirty years ago, my wife and I splurged on a wonderful dining room set with eight elegantly crafted and upholstered chairs. We still love the look of it. But after an untold number of holiday dinners and other get togethers, the fabric had deteriorated. We turned to Sterling to replace it. Michelle Curyea, the manager, was great. She dug through her inventory to suggest fabrics and was helpful, cheerful and patient throughout the process, as we searched through catalogues and samples both at her shop and elsewhere. Once we were set to go, a friendly crew came by to pick up the furniture. We authorized the replacement padding as needed as well. A few weeks later, the chairs were returned beautifully and flawlessly restored, reminding us of how they looked (and felt) when we first bought them. From beginning to end, the service was excellent. read more

I was quoted approximately $1800 for couch cushion replacement. When I walked in, I wanted to inquire about a general couch repair costs and other things. The guy who spoke to me wanted to answer my questions even before I finished asking them. Again I am not sure if $1800 for whatever I needed done (I don't think he even heard what I wanted) is too steep even for an approximate quote. read more

We had an old Stressless chair whose leather was cracked and worn. I spoke with Michelle who was very helpful and we decided to redo it and the matching ottoman with artificial leather. Sterling picked up and delivered the chair and ottoman and we are very happy with the results. read more

Sterling Custom Upholstery - Furniture Reupholstery Near Me - Mountain View, California

I cannot say enough about the quality of this company's work. I needed a very old chair reupholstered. I had my own fabric which was not a problem. The work is excellent and the cost was very reasonable. Plus it was completed in a very short amount of time. I highly recommend Sterling for any upholstery needs. read more

I am impressed! I love it! Michelle and her staff did an absolutely amazing job. I was very apprehensive. I had this couch for twenty years. The kids and dogs and husband had left their mark. We looked and shopped and sat on many a new couch in the showrooms all over the Bay Area. Michelle has been so patient, allowing me to take the books home...for months. Thank you for your patience and guidance and ultimately for this. I love it. read more

Sterling Custom Upholstery - I know I don't know anything about reupholstery, but this couldn't have been easy. Sterling Upholstery - Furniture Reupholstery Near Me - Mountain View, California