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    Steve Kaufman - PGS Home Loans

    5.0 (29 reviews)
    Closed 7:00 am - 7:00 pm

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    Ask the Community - Steve Kaufman - PGS Home Loans

    Review Highlights - Steve Kaufman - PGS Home Loans

    Steve Kaufman and the folks over at JMJ Financial are some of the best in the mortgage business...!!

    Mentioned in 4 reviews

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    DG Funding

    DG Funding

    (122 reviews)

    Matt Moreno at DG Funding has been exceptional throughout the lending process. He has been…read morethorough, patient, and always willing to take the time to answer my many questions. Matt consistently follows up regarding changes in the market that may affect my options and keeps me informed every step of the way. What sets Matt apart is his extensive knowledge of the current market and the constant changes occurring within the lending industry. His expertise, professionalism, and responsiveness have made the process much easier to navigate. I highly recommend Matt and DG Funding to anyone looking for a knowledgeable and trustworthy lending professional. Thank you, Matt!

    If you are thinking of buying a home or doing any kind of business that requires attention to…read moredetail and correct documentation, do NOT use this company. They are extremely disorganized and terribly incompetent. When it comes to explaining information they give you a beat around the bush answer, if you even get an answer. For instance I noticed that I had a discrepancy in my final disclosure document, I asked how that happened (the amount I should've been charged was $80, the amount I was charged was $650). When I asked Blake Crossman ("loan officer") to explain to me why there was a discrepancy he told me they'll fix it later... notice how I asked why and not if it will be fixed later. I explained my frustrations up until that point because every time I had a question about the process or status of any documents it was an absolute pull of teeth. Blake's response to me was "I don't know why you're so stressed". I let him know this was very unprofessional. They are solely for profit with no regard for the customer, their timelines as far as moving or settling any issues. When I asked to speak with a manager, he gave me his peer Edith. Edith seemed to try and help but she was also very confused and elderly. We were supposed to close at the end of the month and it was delayed 5 days due to DG changing the date on my home insurance to a day later than anticipated with absolutely no communication. I incurred a $1200 mover rescheduling fee of which DG did not care so luckily the realtors split it for me from their commission out of the goodness of their hearts. I incurred additionally rental fees due to living in the home extra time than agreed upon with my previous landlord. Understandably, I was absolutely furious. I sent an email outlining my concerns to both Edith and Blake. No response to my request for a supervisor. It wasn't until DG needed me for something that they had a 3rd random other employee who was not involved during the escrow process send me a brand new email not on the chain. And eventually sent me a supervisor point of contact. NEVERRRR use DG. Blake Crossman, you are never entitled to tell someone how they should feel. Ms. Edith you were ok but you enable Blake and his shortcomings. Overall the entire company needs better customer service training and attention to detail, especially given the nature of business they are in. The business they do affects people's livelihoods and assets. Once again STEER CLEAR. And in the event you run into Blake Crossman on a solo mission outside of DG, BEWARE.

    Shafran Realty Group

    Shafran Realty Group

    (294 reviews)

    Buying my first home felt like climbing Mount Everest in flip-flops - daunting and slightly…read moreterrifying! But thanks to my agent Kyle Hansen, I made it to the summit (aka, homeownership!) without losing my sanity. From the get-go, Kyle was a rockstar. He patiently explained every step, answered my endless questions (no matter how silly), and never pressured me to settle. He knew exactly what I was looking for and helped me find a place that felt like "me" the moment I walked in. Thank you Kyle and to the team at Shafran Realty Group!

    Holly was a phenomenal realtor who provided excellent guidance and fought for us every step of the…read moreway. We are moving back to the North County area from the East Coast and had a very limited window to see houses in person. Ahead of our visit, Holly did a great job listening to what we wanted, providing options for us to review, and gathering feedback to distill the market down to houses that fit all of our parameters. During our house hunting trip, Holly tirelessly showed us house after house, including several day-of additions, to ensure that we had a solid understanding of the market. During this time, Holly did a great job of sticking to our original vision while adapting to our feedback as we started to better understand the market. Through this process, we felt we able to make an informed decision despite only having a few days in the area. On the last day, we found a home that was the right combination of all the things we wanted and needed for this next chapter of our lives. With a clear first choice, Holly fought hard to ensure that we were able to secure a winning offer. With her help and guidance we got the offer accepted just as we were getting ready to leave California at the end of our house-hunting trip! Getting that offer accepted was a huge victory, but Holly's effort and value did not stop there. Through every step of the the escrow process, Holly continued to advise us and fight for the best deal. This effort saved us a lot of money and made us feel confident that we truly walked away with the best price the market would allow. Even after closing Holly has continued to be a vital asset as we transition back to California. By conducting walk throughs and working with the selling agent to ensure that the property is ready for move in, Holly has once again shown that she is committed to ensuring that our best interests are represented through every aspect of the real estate buying experience. In addition to all of these wonderful qualities, working with Holly was fun! We had a great time getting to know her and she turned what could have been an absolute grind into an enjoyable and educational experience. She has our absolute highest recommendation!

    Steve Kaufman - PGS Home Loans - mortgagebrokers - Updated August 2026

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