Warning about Mortgage One…read more I want to share my recent experience so others don't go through the same thing. In July 2025, I started working with Mortgage One through loan officer Mark Butrus. On July 31, I gave my credit card information to his processor to pay for an appraisal. The appraisal was completed, and Mortgage One even told me they would cover the cost of the follow-up visit. A short time later, I decided to switch to Turbo Mortgage because their rates and fees were much better. After that, things took a very troubling turn. On August 18, I received a fraud alert from my credit card company: a $496.55 charge attempt to the City of Warren (Michigan electric company). I live in Georgia and have no ties to Warren, MI. The only people who had my card information were at Mortgage One. When I questioned Mark about this, he denied any involvement, but the timing and location are extremely suspicious. Using a customer's credit card information for unauthorized charges is fraud. I am considering filing complaints with the Better Business Bureau, CFPB, and law enforcement. I'm posting this to warn others: be very careful who you trust with your personal and financial information. My experience with Mortgage One has been extremely disappointing and concerning.

Bad customer service. Never accessible by phone. Rude emails and service. No accountability.read more

Daniel helped me with my VA loan. He was very responsive and knowledgeable about the process. Would…read morework with him again.

As always Daniel and his team get it done! We had some major hurdles, and they worked hard on…read moregetting through them. Both Melissa and Daniel were very patient in answering all of our questions, and really doing right by us. This is our 2nd time using The Lehman Group, and will continue to use them in the future! 100% recommend Daniel and his team.

Doun Lambert is so knowledgeable about home loans. She is truly a plethora of knowledge. She…read moreeducates the client on steps to get the best rate, how best to get you qualified and is very communicative through the process. I couldn't recommend her enough ...

I have worked with Celeste from Fitzpatrick in the past and all I have to say that she is amazing…read more Her response is quick and always has an answer to my questions. I like to get all my questions answered prior and if I feel the response is not quick, I would move on to another company. In addition, she seemed very passionate about her clients and always looking out for my / clients best interest rather than hers/companies. I didn't know too much about loans but she took the time to educate me and made me feel secure about doing the loan. I know everybody is different in what they look for, but I would definitely give her a chance at least to learn more about how things work. Very trustworthy and she prides herself in providing quality customer service.

Rik did an awesome job of helping us refinance our home, getting us a great rate and making the…read moreprocess quick and easy! He was great at communicating the steps along the way and very fast at replying to any questions. I feel like the entire process was so fast and that Rik took care of everything. We just did some paperwork online... and a few weeks later we were all set! I definitely recommend using this company if you are looking for someone who will help you get a great rate, is good at communicating, and makes the home mortgage process less stressful!!

Well, I'm happy to say that I finally found someone I can trust after purchasing a home and having…read moreit refinanced. After refinancing the first time, I was referred to Rik by family members. I had Rik look over my Closing Disclosure for a refinance that I signed with a notary the day before. Not only did Rik let me know I was seriously being ripped off, he offered to beat the rate and price that nobody else could match and to expedite the process immediately and close my loan within 2 weeks. I happen to be living in Northern California and he was in Southern California which made no difference whatsoever.   After completing my online application, I can tell you that Rik and his team worked around the clock to close my loan in 2 weeks just like he said. The communication I received from Rik and his team was friendly and professional of the highest standards! I never felt like there was any lack of communication. Any little problem that happened like problems with my home or flood insurance, Rik and his team went out of their way to handle them immediately and it was amazing!  All I can say it that you want Rik on you team, and I will be contacting him for future purchases and referring him to everyone I know. I would highly recommend him as being the first person to call for a home mortgage or to refinance. If he wasn't the first you called already, it's never too late or to get a second opinion because I did, and it was the best thing I could have done!

Beau went through several scenarios for my investment property purchase and kept on top of all my…read moredeadlines and outstanding documents even for my quick close. Would recommend!

It was a pleasure working with Drew and Beau. Drew did an excellent job helping me get approved and…read moresuccessfully purchase our home. This is a great company, and I would definitely recommend them to others.

Matt Moreno at DG Funding has been exceptional throughout the lending process. He has been…read morethorough, patient, and always willing to take the time to answer my many questions. Matt consistently follows up regarding changes in the market that may affect my options and keeps me informed every step of the way. What sets Matt apart is his extensive knowledge of the current market and the constant changes occurring within the lending industry. His expertise, professionalism, and responsiveness have made the process much easier to navigate. I highly recommend Matt and DG Funding to anyone looking for a knowledgeable and trustworthy lending professional. Thank you, Matt!

If you are thinking of buying a home or doing any kind of business that requires attention to…read moredetail and correct documentation, do NOT use this company. They are extremely disorganized and terribly incompetent. When it comes to explaining information they give you a beat around the bush answer, if you even get an answer. For instance I noticed that I had a discrepancy in my final disclosure document, I asked how that happened (the amount I should've been charged was $80, the amount I was charged was $650). When I asked Blake Crossman ("loan officer") to explain to me why there was a discrepancy he told me they'll fix it later... notice how I asked why and not if it will be fixed later. I explained my frustrations up until that point because every time I had a question about the process or status of any documents it was an absolute pull of teeth. Blake's response to me was "I don't know why you're so stressed". I let him know this was very unprofessional. They are solely for profit with no regard for the customer, their timelines as far as moving or settling any issues. When I asked to speak with a manager, he gave me his peer Edith. Edith seemed to try and help but she was also very confused and elderly. We were supposed to close at the end of the month and it was delayed 5 days due to DG changing the date on my home insurance to a day later than anticipated with absolutely no communication. I incurred a $1200 mover rescheduling fee of which DG did not care so luckily the realtors split it for me from their commission out of the goodness of their hearts. I incurred additionally rental fees due to living in the home extra time than agreed upon with my previous landlord. Understandably, I was absolutely furious. I sent an email outlining my concerns to both Edith and Blake. No response to my request for a supervisor. It wasn't until DG needed me for something that they had a 3rd random other employee who was not involved during the escrow process send me a brand new email not on the chain. And eventually sent me a supervisor point of contact. NEVERRRR use DG. Blake Crossman, you are never entitled to tell someone how they should feel. Ms. Edith you were ok but you enable Blake and his shortcomings. Overall the entire company needs better customer service training and attention to detail, especially given the nature of business they are in. The business they do affects people's livelihoods and assets. Once again STEER CLEAR. And in the event you run into Blake Crossman on a solo mission outside of DG, BEWARE.

I had a few opportunities recently to work with Carl Streicher. He helped my clients with their…read morehome loans. I have been a Realtor for 20 years and was extremely impressed by Carl's even keel and ability to get these loans done. Carl went out of his way to meet with one of my clients two times in Orange County to help collect her documents as she was not really familiar with doing things on the computer. Carl was also instrumental in helping me get offers accepted by talking to the listing agent and assuring them we could get the loan done in a timely fashion. In a world where many just rely on the computer--Carl really connects and that sets him apart from from many lenders out there today. Thanks Carl for your top notch service and communication.

Carl is the absolute best!! We have had 2 seamless home loans during this crazy pandemic time…read more Both went off without a hitch. Carl is awesome and I will definitely use him again!

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

Giving five stars and a glowing review is simply not enough to express how happy we were to work…read morewith The GreenHouse team. As first time home buyers, we had no idea where to start. We were also out of state which made everything that much more difficult. I'm a big Yelp user and relied on the hundreds of other 5-star reviews to look for a real estate company. I was so impressed with Craig and Jesse from the start. The initial call was SO organized, thorough, and personal. Not only did they give us a incredibly detailed step-by-step guide of the buyer's process, but also spent the time to learn more about us as people and what we were looking for in a home. I was surprised my how much time and energy was invested before even signing any contracts with them. After meeting with a few different teams, we chose the GreenHouse Group and 100% stand by our decision! Communication was consistently strong and we were always in contact with someone/the entire team along the way. We worked with Lori & Alexa who also helped us navigate documents and important deadlines. The GreenHouse Group has a well-designed platform to track the home buying process--making it easy to see deadlines and to-dos. We worked with Craig for our Kick-Off Tour. The GHG evaluation system for homes captured everything important to consider when purchasing a home and we learned so much about what to look for when checking out a home. Craig was straight-up, incredibly knowledgable, and clearly looking out for our best interest. He took us to see quite a number of homes that day and even had snacks and waters to keep us going! Unexpectedly, and uncommonly, we found a home from that weekend's trip we wanted to put an offer on. Craig jumped right in and guided us through the 'make-an-offer' process. He worked incredibly hard to negotiate on our behalf and was able to coordinate inspections and video walk-throughs for us when we couldn't be physically present. We were always promptly and transparently well-informed and advised. We never felt pressured or persuaded to make any decisions. Craig and the GHG team presented the facts and gave recommendations based on 20+ years of company experience--always looking out for our best interest. They were 'real' and weren't out to "sell us" on anything. Even during the rent-back process, the team coordinated with the other realtor to work with the sellers on transitions and key dates. It was super fun when Jesse and Lori were already at the house when we arrived to pick up our keys--what a thoughtful surprise! To top it off, they came with a whole container of new home goodies and essentials for us to use while we settled in (and even had some for our dog!) The care box was super useful, especially when we didn't have any of our kitchen items yet! Even after the sale and getting our keys, the GHG team is still there to answer your questions and help you out--including a list of recommended contractors and other services you might need when moving into a new home. I'm sure I am forgetting something here, but needless to say, we 10/10 recommend the GreenHouse Group to anyone looking to buy (or sell!) a home. We have no regrets and could not have asked for a better team. Thank you GHG!

Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

Chris Filasky and his manager Misty, are both truly genuine people to deal with. Saved me a lot of…read moremoney in fees and went the extra mile for me. I spent two years searching for the right company and it was worth waiting and researching to find Chris Filasky. Thank you again for all of your help. You guys Rock! D

Chris Filasky and his team were very patient, knowledgeable, and worked hard to get the best deal…read morefor us on our new mortgage. We would highly recommend Chris as he makes sure you understand every step of the process and doesn't use pressure to complete the deal.