When I called to get my animal in, I was told that they are not accepting any animals since they…read morehave more important ones to care for.

After a successful visit week before, I had to bring my dog in to be put to sleep early Sunday…read moremorning. The phone call I made to let them know I was coming, was with an unprofessional receptionist who was totally unsympathetic and a carefree attitude. I was met by a very nice tech and vet, who were very swift with putting my pup out of her misery, even though it was a cold, brightly lit room, not peaceful at all for me. However, I couldn't afford the cremation right away and I was told I would have to take her home. I asked if they would put her in something and I was told yes, but they handed me her wrapped in an old towel and told me to put her in the freezer. I was devastated hearing this. Not only did I not have a freezer large enough, but I would have to wait five days to get the money together for cremation. Thankfully, on Monday, my regular vet took her in and took very good care of her until cremation. I've always said good success using this hospital, but this hurt my heart.

If you are going to into the office for a Rabies shot that the Government requires every 2 years…read moremake sure you ask for a quote before seeing the Doctor. Dr Pennington. The Doc is a great man he is very caring about animals, BUT, getting back to the quote for what you want done. The last visit was $300, I ended up paying for Blood work test's that is NOT what is required in the state, there is another shot that is not required it is a shot for Lyme Disease. My dog is in the house 90 % of the time, she only goes outside for her Bathroom issues, and walks down the sidewalks. I will be requesting the Rabies shot only going forward. Like I said the Doctor is a very nice man and he knows animals, but buyer be aware of unnecessary charges.

Dr. Pennington and his crew have been my vet of choice for over 30 years. He is the best in the…read morearea and truly cares about his patients. People here have complained about the wait time and there is a reason for that wait time. Unlike other vets and animal hospitals, you will not be rushed. You are given the time needed to give your furbaby the best care possible. If it goes over the standard care time so be it. Yes others will wait but if the time comes that YOU need extra time with the vet, you will get the same excellent treatment and the time needed for your pet to be best cared for. It amazes me these days how people don't notice when there is not a revolving door for patients. He is accepting patients on and off over the year as people move etc. You'll still want to give them a call either way. If you have a question, Doctor Pennington will call you back during his phone "call back" times which is usually after 5pm est. The staff are very knowledgeable and will usually know whether or not your question can be answered over a phone call or if your furbaby would need to be seen. They have been working at the office for a very long time and if for some reason they don't know, they will check with the doctor. Regardless of how we feel about it, sometimes the questions can only be answered with the pet present and an appointment is needed. He's not going to just tell you what you want to hear. As for cost, he is actually very good for this area. And if you have a budget you need to let the staff know. They will work with you to keep within your budget and get the best care for your pet. There are almost always medication and treatment options!

I recently had the worst experience with my cat here. My problem w my cat stemmed from some tooth…read moreor jaw problem. He can only eat so much before he starts to twist his head/mouth. It's obvious there is something wrong w his mouth preventing him from eating and drinking fully. I truly believe these people wanted to just run tests to charge me money. Bc the first thing the vet said was this was going to cost few hundred dollars that I had to pay for right then and there. Never had a health care professional be concerned with payment. That not their responsibility. This was insulting as if she thought I couldn't afford it or money was something that would persuade me not to get my car care. They continued to jab my cat almost 1/2 dozen times trying to draw blood. The vet. She finally had to call a tech in. There were three techs and the vet and they were so cruel to my cat. I will never go back and half mind to call the authorities bc they have a vet who is in capable of handling animals.

Dr. Mahoney and the crew at Connecticut Veterinary are so caring and competent! In addition to…read moreroutine care, our senior dog needed dental surgery recently. The surgical experience really taught me a lot about the veterinary practice. As someone who is new to Connecticut, I wasn't sure which vet to trust. The team was clear with me at every step of the way about what was happening and would happen with my dog's treatment. They explained the pricing and charged me in alignment with their projections. My dog is happy to go to the vet now, which says a lot! Jessica and Carla at the Windsor office are welcoming and helpful.

We have been clients of the Bloomfield Animal Hospital for more than 30 years, through 5 dogs. The…read moreveterinarians, staff and support team have all been incredible. I cannot imagine where we would have been without their loving care and attention. Dr. Dennis and her team have responded to every emergency and every appointment with grace, care and compassion, not to mention A-List medical care. And the prices have always been fair. Here's to 30 more years.

As said in other reviews, this place has terrible payment practices. My dog needs allergy shots…read moreonce every two months or so and they charge a ridiculous $112 exam fee every time. Additionally, when I took him to get a vaccine booster, they cleaned his ears without running it by me first and then charged me $98 for it. It's great to take care of animals, but to overcharge people time and again is wildly unethical and predatory.

I love PAW. When looking for a vet I called several and PAW was the most reasonably priced (boy do…read morewe appreciate that). And they were easy to schedule with. The staff is , incredibly kind and professional. They met my boyfriend's shepherd mix when I brought her for a nail trim. Lacy was very anxious but not only did they take their time, they were so kind and truly gained her trust. I just brought her for another nail trim & a Lyme disease vaccine (several months later), and Lacy was not shaking this time. They were again patient and loving towards her. I will be bringing her again for her second Lyme vaccine next week. I recommend PAW very highly. They will love your pet and are in this for the right reasons.

All the staff and the Vets are genuine and caring here. I brought my rescue dog, she was 10 years…read moreold and they saw her prior, so I stuck with them and they were wonderful... even during my loss 3.5 years later. They gave me clear quotes and options. I checked other vets that were closer in my area, for my new puppy, but no place compares. My puppy loves the staff and treats he gets from PAW. *****I'm traveling to come back to PAW because quality of care cannot be beat here. This is now year 4 that I'll be using them.

Could not ask for a more caring approach to pet care. their acupuncture and chiropractic care gave…read moreme 8 bonus months with my sweet English setter. (Don't let other vets say it doesn't work, as mine did, it was amazing!)

My kitty, Finley is doing remarkably well ever since switching over to holistic care at All…read moreCreatures Wise and Wonderful. Last spring, he got extremely ill and tested positive for a fatal retrovirus. We thought he was a goner. The conventional vets pretty much gave up on him and told me to consider euthanasia. Finley bounced back after we put the prednisone in the trash bin and instead gave him some Acemannan "inner leaf" aloe and CBD oil from Pet Releaf. He started seeing Dr. Matthews after this (early last spring). She tested all of his food, and medicines to make sure they agree with him. She recommended a limited raw food diet, continuing with the aloe and CBD, as well as monthly acupuncture treatments. Dr. Matthews has a way of communicating with the animal, understanding their backstory and knowing what they need. It seems a little hocus pocus but you can clearly see the animal responding. She was also trained as a conventional vet. She has a lovely side-kick named Dee Dee, who does Reiki and just loves up the animals during their procedures. Dee Dee gives Finley "cookies" and places a scarf over his head so he feels secure, (and looks like a baby babushka). Finley does get very stressed from the travel so Dee Dee's relaxing and loving energy has been especially helpful. The office also provides 'acupuncture' treatments over telehealth. Don't ask me how this works, but it DOES. Since Finley started as a patient, he has been acting happy and healthy, getting into lots of mischief, "helping" around the house, and posting his latest thots to Instagram. He does have a bit of a "herx" reaction which lasts about 2-3 days after each appointment, but I assume this is a good sign.

Best Vet I ever had!She is a mobile vet so she comes to your house,such…read morea blessing for older pets or pets that hate the Vet office.I trust her with my new baby Milo.If you want a good Vet that comes when your pet is sick and not have to wait this is you Vet and she is not that much more than your regular Vet visit. Jeana M.Juday

I called this clinic late afternoon on a Saturday and asked if my dog could be seen. She had…read morelicked the scissors while I was trimming her face, and had cut the tip of her tongue. Three hours later it was still bleeding so I wanted her checked. The staff told me to bring her right away even though they were busy, that they would see her, although I may have to wait. When we arrived we were greeted right away. They took her in immediately and she was checked by the vet (I didn't get the name). Less than 5 minutes later the tech returned and said that Bree was OK and didn't need sutures. She offered to let us stay for a while if we wanted to moniter her, but we opted to take her home. The entire visit went smoothly and quickly. Plus the icing on the cake was that there was NO CHARGE for the visit! Everyone was pleasant courteous and professional. I highly recommend this Veterinary Clinic for anyone who has a minor or major pet problem. Thanks to all!

I wanted to post an update to my review…read more I did rehome my dog that day that they tried to charge me a $55 no show fee. I didn't show because I didn't have the dog anymore. It's They are terrible people at this vet- don't even go there if you are looking for kindness, compassion, reason, human decency, and respect. So disrespectful, especially the front office staff- there's like two people that are absolutely horrible, not sure why they work there. They come across like they completely hate their job and hate humans, but perhaps they do love animals, but they really hate the caretakers over those animals.

Response to owner's reply on 08/10/26: Your "extensive discussion" would have been very helpful…read morebefore my dog was close to death. You never informed your customers of your policy change. The mobile vets you recommended could not help me when my dog needed them...only the next day after she was already dead. You offered no painkillers to help manage her suffering. And I received NO response from you until now...two years later. Yes, this happened two years ago but her howls of pain before she died will never leave me.

I don't understand all of the negative reviews posted. I've been bringing my cat, Mango, who's had…read moremany health problems over the years, to VCA Valley Animal Hospital in South Windsor for over 8 years. All of the vets and staff have always been compassionate, very caring, and knowledgeable. A huge shout-out to Dr. Tschirch, Dr. DeRico, and Dr. Funaro, who are amazing!

DONT GO HERE FIND ANOTHER OFFICE. This is a scam organization that has zero compassion for animals…read moreand plenty for their own pockets!!!! Doctor had no clue left from right.. brought a urine sample to be tested not until after like the fourth time mentioning it did she think to have it tested... I paid $135 for her to poke and prod my dog and send me out the door. I'll never go back to this location after how I was treated. Office manager called to follow up and she was nothing but defensive and combative on the phone. These people need to open their ears and listen to what people are saying instead of just going off in some random direction not doing what was asked. Left me feeling sick to my stomach and on a journey to find a new veterinarian office Long story short they need a lesson on what compassion is