We had the best experience buying our first travel trailer. Everyone was knowledgeable and kind…read more Thanks to Jeff for being amazing during the whole process!

Lucia and Brian bent over backwards to help me get the trailer i needed! After the sale Lucia was…read morecrucial in getting me all hooked up and making sure I had everything I needed. Thank you all! See you in the store!!

Peter at RV Rehabs really knows rvs! He buys and sells rvs and knows what he is doing. If you are…read morelooking to sell an RV he takes the hassle out of it for you and he does everything pictures advertising Etc. I have had many clients come from Peter as well as go to Peter. I recommend RV rehabs to anyone looking to sell an RV. He also no of the RV that you're looking to purchase.

Weird experience. I contacted Peter about my motorhome and he made me an offer over the phone after…read moreseeing my RV trader ad. I asked to wait a day to discuss with my wife. The next day I called him and he hung up on me and blocked my phone. I called back a few days later from my wife's phone and reminded him who I was. He immediately hung up on me and then blocked my wife 's phone number. I tried to contact him before leaving a negative review and he did not contact me back. I would avoid Peter as this is unreasonable behavior for a business owner. Super strange why not just say im not interested in your motorhome.

What a lifesaver!!!! Tried to figure out why we didn't have power all day!! Gave up, booked a…read morehotel and on a hope and a prayer called for help! We were up and running within a couple hours of calling AND on Halloween night none the less ! Cant say enough good !! thank you!!

This was really a first class experience. I called up the major RV dealerships around. I was told…read morethey could not see my RV until the end of November, but I was trying to sell my RV and needed to get fixed immediately. The mobile service happen to come up on Google results and I'm beyond thrilled.! They were so reasonably priced . They used to be the service managers for one of the big RV companies in the area and within an hour they knew exactly what was wrong with my generator and the lines to the AC and had it fixed. I was super Duper happy . what a fabulous experience and stress-free not having to drive and wait for weeks at a time to get something fixed. This was truly something new for me when it comes to cars. I highly recommend them to everyone.!!!

Only one star, because as they say...if I could give zero, it would be very well deserved…read more If you're the type of customer who wants to ask questions about your service or inquire why they charge $225 an hour for labor or the labor time quotes, then you're not welcome here. I was just asking, can I ask? I dropped off my trailer for a few different repairs. A couple of them were safely related issues, taillights that were out and an axle issue. I also had two single screws loose on two separate windows(minor job). The fix is an anchor, a wood plug with glue or simply a larger screw for a quick fix...whatever you desire. I asked them to check on these, it being a very simple job that I could do myself, but hey my trailer is in the shop anyhow...let the "experts" take care of it...for a reasonable price of course and get it all taken care of. That led to them "recommending" pulling off the entire interior window shades, placing 4 anchors in each hole "just in case" the other 3 come loose one day, "We're a pro-active shop". The charge $337.50 plus the cost of the 8 drywall anchors??! I need one window seal replaced for a different window...$450 plus the cost of the seal?!?! I asked them, it takes 2 hours to install a window seal? I asked them to please just order me the window seal and I will take care of it myself. Nope, we don't sell parts unless we install them?? Say what? They recommended a brand new axle from Dexter. They then recommended immediately popping open the axle to replace the barring's and grease with "better quality" barring's and grease? Why in the world would I do that to a brand new axle, when I have to have that exact service done in about a year or 12,000 miles anyways? Why in the world would I mess with a brand new axle that is surely covered under warranty for at least the first year or 12K miles??...because they wanted to charge me $500 to do so!!!! That's why. I approved the taillights being replaced right away through their approval system. No questions asked about that job. I thought it was fairly priced. My axle issue was a safety issue according to them and I asked them to work with my extended warranty company, Will said they would get on it. A few days later I get a call from Will, expecting an update....instead he calls to tell me, that the infamous Joel(co-owner) from these reviews...has reviewed all of the text messages between Will and I and he has decided that because I ask questions about my repairs, that I don't trust them?...because I'm intelligent and want to know what's going on?? Because I'm not a yes man, that means I don't trust them? This is from Will and I quote "We would prefer to focus on the customers that when we call them and tell them there are 4 things wrong with their window...they just say go ahead and do the job, no questions asked" Excuse me...Are you serious? I was never unprofessional in any messages, always said please and thank you, no bad words whatsoever...and now because I have numerous questions....you want act like a BUNCH OF CRYBABIES, take your ball and go home!! Pathetic. Read up on Joel here with the negative reviews....there's a common link. Did I say crybaby? Now you want me to pick up my trailer, with no services rendered? What about the taillights that I authorized right away?...a safety issue? Nope, come get your trailer. What about the axle issue that you say is a serious safety issue I asked??...Nope, we don't care come get your trailer. How unprofessional can you get?? This place will nickel and dime you to death. The incredible sales BS that comes out of Will's mouth is laughable. I had to mute him and just let him ramble. This company wasted two weeks of my time and sent me down the road with KNOWN DOCUMENTED safety issues....you know where this is going if something bad happens to me in the meantime. I got a slam dunk case, especially in this state with the text messages and paperwork. They better hope nothing bad happens to me in the meantime. The next day, I installed two anchors that I had under my kitchen sink in those aforementioned popped window screw holes....took me less then 30 minutes , job completed and the windows secured again. $337.50??...please! By the way Will, that window job you quoted me for the interior shade, window seal and installation for $1,100+. Richard's Boat and RV is going to do the exact same job for $575. Finally a fair and honest shop. Oh and their also willing to sell me just the parts if I want to install them myself, no problem at all they said. Imagine that. They quoted me $100 less on just the window shade. Don't steer clear of Final Touch Coach Works, run!! Run to Richard's Boat and RV if you want honest, reliable and no BS service. It's hard to find in the RV world as you know. Shame on you Final Touch for sending me down the road with known safety issues. Do better as a business and as people.

I was looking for a qualified shop to do a complete solar installation including lithium batteries…read moreand a hydraulic leveling system for my coach. I contacted Battle Born Batteries in Reno Nevada for a list of approved installers in the Los Angeles area. I was provided a list of four installers in the area and I interviewed each of them in person. Elite Coach Works in Valencia impressed me the most with the caliber of the custom solar installations they were working on in the shop when I visited. I initially met with Will who spent several hours understanding my needs and visually inspecting my coach from one end of the other to determine what existing equipment needed to be removed and where the new equipment could be installed. I also asked Will for a proposal to install a four corner hydraulic leveling system. Will understood that my B+ motorhome did not have a lot of storage capacity and I wanted his installation to be well thought out and executed so that I would be able to retain maximum storage capacity. Will indicated that he would put together a proposal for the solar and hydraulic leveling system installation and email to me for review. Will introduced me to his father and he spent over an hour showing me a complete custom solar installation he was doing for a customer's 4 x 4 pick up truck with a massive slide in camper to be used off grid for weeks at a time. I accepted Will's proposal and he personally did the entire installation of Victron solar equipment, solar panels, lithium batteries, hydraulic pumps, hydraulic lines and hydraulic jacks. Will would send me photos of the work as it progressed. When the work was completed and I picked up the coach Will went through all of the operating systems and showed me where everything was located and I was amazed at his attention to detail. The complete installation including the additional equipment for the hydraulic leveling system left me with a little bit more storage space than I had prior to the installation that Will did! Will's attention to detail was unbelievable! All wires were installed in wire looms, and physically attached to the cabinets where installed. Not one wire went straight from point A to point B like other installations I've seen where wires go helter-skelter in multiple directions leaving a very sloppy unprofessional installation. I cannot say enough good about Will's detail to installation! Being a construction quality control manager for 40 years I probably am one of the more picky customers that Will has encountered. There are many service facilities closer to my home but none that I would use after finding Elite Coach! Elite Coach is a 55 mile drive one way from my home but their work is so outstanding that I am willing to make the 110 mile round trip to drop off my coach for them to work on and the110 mile round-trip to go back and pick it up! I have returned to Elite Coach several times for custom installations which most RV facilities are not equipped to tackle. My coach is currently in their shop for additional solar panel installations and miscellaneous custom work. If you want an organization that will spend time answering all of your questions and not make you feel as though they're trying to rush through the answers, Elite Coach in Valencia are the people that you want to trust your work to! Elite Coach wo has just opened a new state of the art facility to handle any and all of your RV mechanical maintenance work as well as any required installations! I recommend Elite Coach WITHOUT RESERVATION for any of your RV bodywork requirements at their location in Valencia and any and all maintenance or new equipment installations at their newly opened Castaic location! You can always find someone that will do the work cheaper, but with Elite Coach you definitely get more than your money's worth! Give them a try!

To be honest the 1star is because he never showed up. First time was an incident of a local fire in…read morehis area, kind of understandable BUT he never called I had to call him. 2nd time he also didn't show or call. I called him, he answered and then hung up. I immediately tried to call him back with no return of 2 voice mails a 2 texts. These were prearranged appointments confirmed by him with texts. He charges a service fee because of his time, understandable but for both appointments I had to bring my RV home and miss a day of work. I was impressed with him originally on the phone and most of his posts are good. But look at the 1 star reviews as they are very telling. I can't comment on this work but his professionalism, customer service and ethics are ? Nope can not recommend this service

Wow I used Yelp to get a quote for a leak and though he proposed a cause which is unlikely what…read moregets my goat is he stated the service call is $395 and a min one hour labor for $168. So if he's right and it needs chalk that's $563 to chalk. Now I see how people afford to live here. Update - He sent me this text "you are a joke Of a person for Leaving a review based off your stupidity and the fact you are a man and can't caulk a corner of a shower And people t wonder why I charge like I do". I'll leave the verdict to you but will never contact this firm again.

Every single time I step into the store, the guys are absolutely amazing and extremely helpful…read more Yesterday I went by to purchase some springs for my deck drawer system, the installer who is there whose name dammit I cannot remember at the moment, came out and spent at least 40 minutes, figuring out the problem and then fixing it free of charge. Definitely tipped him which he didn't even want that. I made him take, I just really appreciate people that go out of their way like that to help somebody like me. So if you need anything, from a hitch to a Rack tent decked drawer system, bike rack, Spokbox "that's what I call those black storage boxes on top of vehicles. " Anything at all do yourself a favor and go see these guys. They definitely deserve your business. JohnnyB

My over all experience with customer service has been pretty poor …read more At the cost of these products , you had hoped that they would continue to offer the same customer service that they provide when purchasing . I would also like to point out that their lifetime warranty doesn't include damage done from defective product . They also won't advocate for you on behalf to the companies . This is the type of customer service I expect out of a major corporation , not a small store. So if you're looking for the type of customer service and support, you can expect from a small business , I would recommend looking elsewhere . Yakima on the other hand has been great to work with, they back up their product , and have great customer service. I recommend buying products directly from the manufacturer .